--- description: Review of Vancery Software: system overview, features, price and cost information. Get free demos and compare to similar programs on Software Advice Ireland. image: https://gdm-localsites-assets-gfprod.imgix.net/images/software_advice/og_logo-55146305bbe7b450bea05c18e9be9c9a.png title: Vancery | Reviews, Pricing & Demos - SoftwareAdvice IE --- Breadcrumb: [Home](/) > [Market Research Software](/directory/4222/market-research/software) > [Vancery](/software/230818/vancery) # Vancery Canonical: https://www.softwareadvice.ie/software/230818/vancery Page: 1 / 2\ Next: [Next page](https://www.softwareadvice.ie/software/230818/vancery?page=2) > Vancery is a cloud-based market research platform, which helps organizations collaborate with customers or professionals to exchange ideas and experiences about paid projects. Users can interact via surveys, group interviews, direct messaging and audio conferencing. It helps teams gather data, identify the latest trends and gain contextual insights. With its recommendation engine filters, users can find a suitable professional to get an answer to the query. It comes with mobile applications for iOS and Android. Support is extended via phone and email. > > Verdict: Rated **5.0/5** by 7 users. Top-rated for **Likelihood to recommend**. ----- ## Quick Stats & Ratings | Metric | Rating | Detail | | **Overall** | **5.0/5** | 7 Reviews | | Ease of Use | 5.0/5 | Based on overall reviews | | Customer Support | 5.0/5 | Based on overall reviews | | Value for Money | 4.9/5 | Based on overall reviews | | Features | 5.0/5 | Based on overall reviews | | Recommendation percentage | 100% | (10/10 Likelihood to recommend) | ## About the vendor - **Company**: Vancery ## Commercial Context - **Pricing Details**: Pricing information is provided on request by Vancery. - **Target Audience**: Self Employed, 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+ - **Deployment & Platforms**: Cloud, SaaS, Web-based - **Supported Languages**: English - **Available Countries**: United States ## Features - Access Controls/Permissions - Activity Dashboard - Activity Tracking - Alerts/Notifications - Benchmarking - Charting - Conditional Logic - Customer Segmentation - Customisable Questions - Customizable Fields - Data Import/Export - Data Visualisation - Email Reminders - Face-to-Face - Monitoring - Multiple User Accounts - Panel Management - Phone-Based - Question Branching - Real-Time Analytics ## Support Options - Email/Help Desk - FAQs/Forum - Phone Support - 24/7 (Live rep) - Chat ## Category - [Market Research Software](https://www.softwareadvice.ie/directory/4222/market-research/software) ## Alternatives 1. 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Am very satisfied with the product and service from the Vancery support team when I can't source on my own. > > **Cons**: Would be great if I could run 100% of my needs directly but some projects require the support team to help. > > Very satisfied. Finding all my project needs can be met by one vendor now after I on boarded Vancery. ----- ### "Vancery allows us to survey and interview our customers to hone our value prop BEFORE we launch\!" — 5.0/5 > **Michael** | *26 May 2021* | Marketing & Advertising | Recommendation rating: 10.0/10 > > **Pros**: Vancery allows us to find current users of our software as well as users of competing software platforms to connect with through in depth surveys and interviews. We are able to conduct user interviews to test the messaging of our marketing materials and feature offerings of our product with actual customers. Additionally, the intel we are able to gather from talking to users of competitive software allows us to build better products that resonate with our target customer-base. > > **Cons**: There are some more advanced survey features that other platforms support that Vancery doesn’t currently support, but we’ve been able to adjust our surveys to the capabilities of Vancery’s platform and their survey team will help with the drafting and design process to ensure that the format fits your business goals and their technology. > > The experience is seamless for collecting key datapoints from users. We have found a ton of value in utilizing Vancery to talk to our customers and conduct quantitative surveys. ----- ### "Great product, prefer them over the larger search firms" — 5.0/5 > **Paul** | *27 May 2021* | Financial Services | Recommendation rating: 9.0/10 > > **Pros**: Search functionality makes it easy to find users Booking is simple through the platform and don't have to go through emails to schedule calls > > **Cons**: Continuing to build our user coverage in certain verticals > > Overall very happy with Vancery - they make funding experts easy, and the scheduling is more seamless than having to exchange emails like other search firms that we've used. I've continued to use them more and more for our research needs. ----- ### "Vancery Review" — 5.0/5 > **J.P.** | *25 May 2021* | Venture Capital & Private Equity | Recommendation rating: 9.0/10 > > **Pros**: Vancery fits all of our research needs in one platform including the ability to conduct calls and surveys, but with Vancery these capabilities are provided through the same portal. This can really speed up our research process and allows us to access the best respondents from the surveys we run for follow up calls. > > **Cons**: Occasionally an interviewee won't show up for a call, but the Vancery client services team does a good job of rescheduling and tracking people down. There are no major issues from our use of the product. > > Vancery is a great product that rivals many of the more established research tools, and combines the calls and survey functions into one easy to use interface. ----- ### "Pretty powerful tool for market research" — 5.0/5 > **Andres** | *26 May 2021* | Apparel & Fashion | Recommendation rating: 10.0/10 > > **Pros**: In Andador Shop, we realized early on of the importance of choosing our path based on the most reliable data. The seamless access to information that Vancery provides has been key in building the know-how we need to make strategic decisions. As an entrepreneur, this user-friendly one-stop-shop for direct research is highly valuable and has led us to a great start. We are also impressed with the high-quality tools Vancery provides, such as the video experience which is much cleaner than other platforms, such as Zoom. We found the ability to download transcripts from interviews particularly useful as well which facilitated our ability to identify relevant insights. > > **Cons**: We had a situation in which a user we had scheduled a call with didn’t show up; however, Vancery team not only reacted quickly to the situation but they were also very diligent in scheduling and tracking the user. The support we got in solving these issues was excellent. Seamless market research platform providing clean and useful tools which result in valuable insights and data for any industry and product. > > Seamless market research platform providing clean and useful tools which result in valuable insights and data for any industry and product. ----- Page: 1 / 2\ Next: [Next page](https://www.softwareadvice.ie/software/230818/vancery?page=2) ## Links - [View on SoftwareAdvice](https://www.softwareadvice.ie/software/230818/vancery) ## This page is available in the following languages | Locale | URL | | en | | | en-AU | | | en-GB | | | en-IE | | | en-NZ | | | fr | | ----- ## Structured Data