--- description: Review of ActiveOps Software: system overview, features, price and cost information. Get free demos and compare to similar programs on Software Advice Ireland. image: https://gdm-localsites-assets-gfprod.imgix.net/images/software_advice/og_logo-55146305bbe7b450bea05c18e9be9c9a.png title: ActiveOps | Reviews, Pricing & Demos - SoftwareAdvice IE --- Breadcrumb: [Home](/) > [Workforce Management Software](/directory/374/workforce-management-software/software) > [ActiveOps](/software/231088/workiq) # ActiveOps Canonical: https://www.softwareadvice.ie/software/231088/workiq Page: 1 / 2\ Next: [Next page](https://www.softwareadvice.ie/software/231088/workiq?page=2) > ActiveOps AI-driven Decision Intelligence for Service Operations in banks, insurance, healthcare and BPS organizations. ActiveOps delivers 20+% more capacity and productivity for operations teams and enables upskilling and resource sharing to capitalize on total capacity at any given moment. Teams can manage in real-time, report intraday, and mobilize their resources to meet the business's demands, ultimately driving increased customer satisfaction and controlling costs across peaks and troughs of inbound work. > > Verdict: Rated **4.4/5** by 7 users. Top-rated for **Likelihood to recommend**. ----- ## Quick Stats & Ratings | Metric | Rating | Detail | | **Overall** | **4.4/5** | 7 Reviews | | Ease of Use | 4.7/5 | Based on overall reviews | | Customer Support | 5.0/5 | Based on overall reviews | | Value for Money | 4.5/5 | Based on overall reviews | | Features | 4.4/5 | Based on overall reviews | | Recommendation percentage | 90% | (9/10 Likelihood to recommend) | ## About the vendor - **Company**: ActiveOps - **Location**: Rosebank Republic of South Africa, UK - **Founded**: 2005 ## Commercial Context - **Starting Price**: £0.01 - **Pricing model**: Per Feature (Free Trial) - **Pricing Details**: Pricing depends on region and quantity. Please contact ActiveOps for pricing details. - **Target Audience**: 1,001–5,000, 5,001–10,000, 10,000+ - **Deployment & Platforms**: Cloud, SaaS, Web-based - **Supported Languages**: English - **Available Countries**: Andorra, Australia, Austria, Belgium, Bosnia & Herzegovina, Bulgaria, Canada, Croatia, Cyprus, Czechia, Denmark, Estonia, Finland, France, Germany, Gibraltar, Greece, Greenland, Guernsey, Hungary and 29 more ## Features - API - Access Controls/Permissions - Action Management - Activity Dashboard - Activity Tracking - Behaviour Tracking - Browsing History - Compliance Management - Compliance Tracking - Data Import/Export - Employee Activity Monitoring - Employee Database - Employee Management - Engagement Tracking - Goal Management - Idle Time Monitoring - Labor Forecasting - Location Tracking - Performance Management - Performance Metrics ## Support Options - Email/Help Desk - Phone Support ## Category - [Workforce Management Software](https://www.softwareadvice.ie/directory/374/workforce-management-software/software) ## Related Categories - [Workforce Management Software](https://www.softwareadvice.ie/directory/374/workforce-management-software/software) - [Employee Engagement Software](https://www.softwareadvice.ie/directory/3397/employee-engagement/software) - [Employee Monitoring Software](https://www.softwareadvice.ie/directory/4593/employee-monitoring/software) ## Alternatives 1. [Connecteam](https://www.softwareadvice.ie/software/109560/connecteam) — 4.6/5 (5203 reviews) 2. [Clockify](https://www.softwareadvice.ie/software/355240/clockify) — 4.8/5 (9242 reviews) 3. [Paylocity](https://www.softwareadvice.ie/software/4537/web-pay) — 4.3/5 (1839 reviews) 4. [Flex Plus](https://www.softwareadvice.ie/software/522422/Flex-Plus) — 4.8/5 (45 reviews) 5. [Jibble](https://www.softwareadvice.ie/software/102182/jibble) — 4.8/5 (1707 reviews) ## Reviews ### "Easy to implement and easy to use" — 5.0/5 > **Michael** | *20 October 2020* | Professional Training & Coaching | Recommendation rating: 10.0/10 > > **Pros**: We were up and running in days and seeing relevant data in the first week. Super easy to get ramped. > > **Cons**: Would like more flexible alerting capability. > > Great tool and insightful data. Their coaching of how to use the data responsibly is essential. ----- ### "Implemented in 2016 and I'm still impressed\!" — 5.0/5 > **Kelly** | *20 October 2020* | Insurance | Recommendation rating: 10.0/10 > > **Pros**: As an administrator, it's an impressive program with a ton of very useful features that provides invaluable metrics for the workforce and management > > **Cons**: implementation is time consuming and tricky with a large enterprise like we have. It's not intuitive and definitely require network and product experts > > I've worked with the product since 2016 and I'm still impressed with all of the features and functions it provides. I'm still learning how to utilize it to it's fullest ----- ### "WorkiQ" — 2.0/5 > **Khiyana** | *28 October 2020* | Insurance | Recommendation rating: 5.0/10 > > **Pros**: The ability to manage the associates productivity for those associates that are more production based. The software helps as more of a supporting tool. > > **Cons**: As an Admin the software can run a bit slow pulling up details to set up an associate or research an issue. It would also be nice to see some employee details available on various pages vs grabbing from different areas within the tool. > > Overall we were looking for a tool that would provide more analysis of the work that our associates do to allow us to improve our process. This is not the feature we have with the purchased package and we would not want to purchase additional features. ----- ### "Lisa's Review" — 5.0/5 > **Lisa** | *28 October 2020* | Health, Wellness & Fitness | Recommendation rating: 8.0/10 > > **Pros**: The features that are most impactful is being able to see when the associates are working compared to sitting idle. This helps me to see where my associate could be in their work whenever they do not show idle on days they are most productive. > > **Cons**: I would like for the system to be more user friendly when it comes to setting up your own report in order to send something to your associates through email. > > The idle time helps me to resolve the associates work time to help them see if they are managing their time wisely to meet their production goals. ----- ### "All in one time tracking and employee monitoring" — 5.0/5 > **Floyd** | *26 May 2022* | Computer Software | Recommendation rating: 10.0/10 > > **Pros**: With WorkiQ we can easily measure the idle and meaningful time of the each team member and increase the efficiency of our projects. > > **Cons**: WorkiQ definitely needs to have better reporting features for idle time monitoring. ----- Page: 1 / 2\ Next: [Next page](https://www.softwareadvice.ie/software/231088/workiq?page=2) ## Links - [View on SoftwareAdvice](https://www.softwareadvice.ie/software/231088/workiq) ## This page is available in the following languages | Locale | URL | | en | | | en-AU | | | en-GB | | | en-IE | | | en-NZ | | ----- ## Structured Data