---
description: Review of ChowNow Software: system overview, features, price and cost information. Get free demos and compare to similar programs on Software Advice Ireland.
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title: ChowNow | Reviews, Pricing & Demos - SoftwareAdvice IE
---

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# ChowNow

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> ChowNow is an online ordering system, which enables restaurants to manage orders, delivery processes, customer loyalty programs and more. Professionals can gain insights into clients' histories, email addresses and other metrics from within a unified platform.

ChowNow fights for the success of independent restaurants, so the value you create stays where it belongs: with you.

ChowNow combines ordering, marketing, and operations into one platform so you can grow revenue, build relationships, and run your business on your terms.

Ordering: Own every order. Keep more of what you earn.
Direct online ordering, catering, QR code ordering, and discovery channels working together to capture demand and turn it into high-margin revenue you control.

Marketing: Turn Every Order and Guest Interaction Into Repeat Revenue.
Automated Email and SMS marketing, loyalty program, and unified customer data working together to turn every diner, online and in-store, into repeat revenue.

Operation: Power Your Restaurant From One Place.
Order aggregation, centralized menu management, POS integrations, delivery and advanced reporting working together to manage all your off-premise channels from one place.
> 
> Verdict: Rated **4.7/5** by 47 users. Top-rated for **Likelihood to recommend**.

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## Quick Stats & Ratings

| Metric | Rating | Detail |
| **Overall** | **4.7/5** | 47 Reviews |
| Ease of Use | 4.8/5 | Based on overall reviews |
| Customer Support | 4.7/5 | Based on overall reviews |
| Value for Money | 4.7/5 | Based on overall reviews |
| Features | 4.4/5 | Based on overall reviews |
| Recommendation percentage | 80% | (8/10 Likelihood to recommend) |

## About the vendor

- **Company**: ChowNow

## Commercial Context

- **Starting Price**: US$319.00
- **Pricing model**: Flat Rate
- **Pricing Details**: Plans meant to scale with you as you grow your owned customer base.
- **Target Audience**: Self Employed, 2–10, 11–50, 51–200, 201–500
- **Deployment & Platforms**: Cloud, SaaS, Web-based, Android (Mobile), iPhone (Mobile), iPad (Mobile)
- **Supported Languages**: English
- **Available Countries**: United States

## Features

- Activity Dashboard
- Billing & Invoicing
- Contact Database
- Customer Database
- Customer History
- Customisable Branding
- Delivery Management
- Delivery Tracking
- Dispatch Management
- Email Marketing
- Food Delivery Dispatching
- For Restaurants
- Kitchen/Menu Management
- Loyalty Program
- Mobile Access
- Mobile Payments
- Multi-Channel Marketing
- Multi-Location
- Online Ordering
- Online Payments

## Support Options

- Email/Help Desk
- FAQs/Forum
- Phone Support
- 24/7 (Live rep)

## Category

- [Food Delivery Software](https://www.softwareadvice.ie/directory/1831/food-delivery/software)

## Related Categories

- [Food Delivery Software](https://www.softwareadvice.ie/directory/1831/food-delivery/software)
- [Online Ordering Systems](https://www.softwareadvice.ie/directory/3717/online-ordering-system/software)
- [Customer Loyalty Software](https://www.softwareadvice.ie/directory/4383/customer-loyalty/software)
- [Restaurant Management Software](https://www.softwareadvice.ie/directory/2165/restaurant-management/software)
- [Order Management Software](https://www.softwareadvice.ie/directory/1730/order-management-system/software)

## Alternatives

1. [Restroworks](https://www.softwareadvice.ie/software/77505/Restroworks) — 4.9/5 (592 reviews)
2. [Owner.com](https://www.softwareadvice.ie/software/397734/owner-com) — 4.6/5 (99 reviews)
3. [Square Point of Sale](https://www.softwareadvice.ie/software/374161/square-register-pos) — 4.6/5 (3030 reviews)
4. [Toast POS](https://www.softwareadvice.ie/software/4997/toast-pos) — 4.2/5 (551 reviews)
5. [StoreKit](https://www.softwareadvice.ie/software/119800/storekit) — 4.9/5 (108 reviews)

## Reviews

### "Great Chow Now experience overall" — 5.0/5

> **Eugenia** | *10 July 2025* | Restaurants | Recommendation rating: 8.0/10
> 
> **Pros**: Saves time when order is online instead customer calling in on the phone. Saves time during checkout process since orders are prepaid online.
> 
> **Cons**: The shop local fee they are adding it’s misleading and too expensive for my customers. It doesn’t even show up for them when they are placing an order, we only see it on the restaurant receipt.
> 
> Super easy setup of the menu online, great customer service, very responsive. Makes our lives easier during busy rush time

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### "Customer service on steroids\!" — 5.0/5

> **Robert** | *9 September 2025* | Restaurants | Recommendation rating: 8.0/10
> 
> **Pros**: Fantastic customer support domestically based, steady reliable payments, forward-thinking, as evidenced by their acquisition of Cuboh tablet integration.
> 
> **Cons**: Of all the platforms we use, ChowNow is used by many customers.  I wish it were more widely used by customers.
> 
> Started with ChowNow fulfilling orders from our website.  Also involved with ChowNow delivery and Cuboh consolidation.

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### "Do better on menus. Add promotions attractive on the page." — 4.0/5

> **Jing** | *9 December 2025* | Restaurants | Recommendation rating: 2.0/10
> 
> **Pros**: Lower cost on commission comparing to other platforms such as ubereats, grubhub. Also you can add the link button on your own website.
> 
> **Cons**: Menu is bad. Keep having technical issue. Some of options are keeping being disappeared. We have to spend so much time on editing these back to menus. And all the promotions not showing on the ordering page to attract customers’ eye.
> 
> 3.5/5.0. The most hate I talked about already above for the menu editing. Please fix the issue. Our salmon options keeping being taken off from the menu fo no reason. Customers called us to ask how come we don’t have salmon. It caused losing customers. If you can not fix it, we have to think about change partnerships

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### "Pleased with ChowNow" — 5.0/5

> **Ali** | *15 July 2025* | Restaurants | Recommendation rating: 8.0/10
> 
> **Pros**: ChowNow makes it easy for both the guest and restaurant staff to manage our online orders. The platform is clean and user-friendly.
> 
> **Cons**: Lack of customization on a few things, particularly on the payment screen. Also, many of the emails we receive regarding refund requests, renewals, and other account related correspondence does not include the location in the email, so it takes me more time to reach out and inquire about which restaurant the email pertains to. This takes unnecessary extra time.
> 
> It's mostly been great. When we've had issues, our new account rep has been swift to respond and get those rectified for us.

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### "ChowNow is a great value, easy to use." — 5.0/5

> **Sarah** | *10 December 2025* | Restaurants | Recommendation rating: 9.0/10
> 
> **Pros**: We love the ease of use when it comes to updating our menu, hours, holidays, etc. Customers also love how easy it is to follow the menu and place an accurate order.
> 
> **Cons**: Sometimes it is hard to get a hold of a customer support representative quickly. We often have questions during a busy dinner rush and have to go through an automated system.
> 
> Overall, we feel that our partnership with ChowNow is a great one. It has increased business in our restaurants, while streamlining the "to go" ordering process.

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## Links

- [View on SoftwareAdvice](https://www.softwareadvice.ie/software/231385/chownow)

## This page is available in the following languages

| Locale | URL |
| en | <https://www.softwareadvice.com/retail/chownow-profile/> |
| en-AU | <https://www.softwareadvice.com.au/software/231385/chownow> |
| en-GB | <https://www.softwareadvice.co.uk/software/231385/chownow> |
| en-IE | <https://www.softwareadvice.ie/software/231385/chownow> |
| en-NZ | <https://www.softwareadvice.co.nz/software/231385/chownow> |

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