---
description: Review of Papertrail Software: system overview, features, price and cost information. Get free demos and compare to similar programs on Software Advice Ireland.
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title: Papertrail | Reviews, Pricing & Demos - SoftwareAdvice IE
---

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# Papertrail

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> Papertrail is a cloud-based inspection management solution designed to help businesses maintain and monitor personal protective equipment (PPE) records and inventory. Administrators can configure permissions for team members to access specific folders and generate reports or certificates according to requirements.&#10;&#10;Key features of Papertrail include alerts/reminders, RFID scanning, inspection schedules and checklists. Supervisors can standardize terminology and operations across the organization and track multiple variables per item such as serial number, identifier, current status and more. Additionally, managers can add equipment inventory, checklists and inspection evidence to the platform.&#10;&#10;Papertrail helps organizations view due or overdue inspection statuses for inventory items on a centralized dashboard. The product is available on annual or monthly subscriptions and custom licenses and support is extended via live chat, FAQs, documentation, email and phone.
> 
> Verdict: Rated **4.7/5** by 63 users. Top-rated for **Likelihood to recommend**.

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## Quick Stats & Ratings

| Metric | Rating | Detail |
| **Overall** | **4.7/5** | 63 Reviews |
| Ease of Use | 4.6/5 | Based on overall reviews |
| Customer Support | 4.8/5 | Based on overall reviews |
| Value for Money | 4.4/5 | Based on overall reviews |
| Features | 4.6/5 | Based on overall reviews |
| Recommendation percentage | 90% | (9/10 Likelihood to recommend) |

## About the vendor

- **Company**: Papertrail
- **Founded**: 2013

## Commercial Context

- **Starting Price**: £30.00
- **Pricing model**: Per User (Free version available) (Free Trial)
- **Pricing Details**: Three Simple Plans to Suit Your Business.
- **Target Audience**: 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+
- **Deployment & Platforms**: Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Android (Mobile), iPhone (Mobile), iPad (Mobile)
- **Supported Languages**: English
- **Available Countries**: Albania, Andorra, Austria, Belarus, Belgium, Bosnia & Herzegovina, Bulgaria, Canada, Croatia, Cyprus, Czechia, Denmark, Estonia, Faroe Islands, Finland, France, Germany, Gibraltar, Greece, Greenland and 35 more

## Features

- API
- Access Controls/Permissions
- Activity Dashboard
- Activity Tracking
- Alerts/Escalation
- Alerts/Notifications
- Appointment Management
- Asset Assignment
- Asset Lifecycle Management
- Asset Tracking
- Audit Management
- Audit Trail
- Barcode/Ticket Scanning
- Barcoding/RFID
- Check-in/Check-out
- Complaint Monitoring
- Compliance Management
- Compliance Tracking
- Configurable Workflow
- Corrective and Preventive Actions (CAPA)

## Integrations (2 total)

- SafetyCulture
- Zapier

## Support Options

- Email/Help Desk
- FAQs/Forum
- Knowledge Base
- Phone Support
- Chat

## Category

- [Asset Tracking Software](https://www.softwareadvice.ie/directory/1560/asset-tracking/software)

## Related Categories

- [Asset Tracking Software](https://www.softwareadvice.ie/directory/1560/asset-tracking/software)
- [Safety Management Software](https://www.softwareadvice.ie/directory/4699/safety-management/software)
- [Equipment Maintenance Software](https://www.softwareadvice.ie/directory/405/equipment-maintenance/software)
- [Compliance Software](https://www.softwareadvice.ie/directory/4363/compliance/software)
- [Home Inspection Software](https://www.softwareadvice.ie/directory/4393/home-inspections/software)

## Alternatives

1. [MaintainX](https://www.softwareadvice.ie/software/116409/maintainx) — 4.8/5 (1034 reviews)
2. [SafetyCulture](https://www.softwareadvice.ie/software/113670/iauditor) — 4.6/5 (353 reviews)
3. [ZenFire](https://www.softwareadvice.ie/software/442002/zenfire) — 4.7/5 (26 reviews)
4. [Inspection Support Network](https://www.softwareadvice.ie/software/220540/inspection-support-network) — 4.7/5 (328 reviews)
5. [Whip Around](https://www.softwareadvice.ie/software/162580/whip-around) — 4.7/5 (577 reviews)

## Reviews

### "Not only for rigging gear" — 4.0/5

> **Verified Reviewer** | *9 September 2019* | Events Services | Recommendation rating: 7.0/10
> 
> **Pros**: It's meant to track service and mainteance.
> 
> **Cons**: It's somewhat non-intuitive, for example I can't find a way to remove an empty folder.
> 
> It would be nice to have opportunity to choose custom fields for records. For example, I'd like to use it for moving heads, and add fields like Lamp Hours etc.&#10;Also, I'm missing a feature to add/find a record by barcode (use barcode scanner to identify the product).

-----

### "Seaford college review." — 5.0/5

> **Finn** | *27 August 2024* | Higher Education | Recommendation rating: 10.0/10
> 
> **Pros**: Ease of managing and tracking PPE assets.
> 
> **Cons**: Missing feature to track who has certain assets. Perhaps in future a booking sign-in and sign out feature. This could build up a bigger picture of where an assets has been and for what it was used for.
> 
> Speedy, helpful and reliable customer service.

-----

### "Easy to train staff" — 4.0/5

> **Luke** | *31 July 2024* | Leisure, Travel & Tourism | Recommendation rating: 7.0/10
> 
> **Pros**: We love how easy it is to induct new members of staff on the system. Once it's set up it just runs in the background so we can easily keep track of all of our equipment.
> 
> **Cons**: Pricing structure quite high

-----

### "Greater Gabbard Review" — 5.0/5

> **Lynne** | *1 August 2024* | Renewables & Environment | Recommendation rating: 9.0/10
> 
> **Pros**: Its very easy to use, set up folders and if you're insure then the online support is also a huge help
> 
> **Cons**: The only things that I think I would like changed are that it would be good to see a small image of the cert that's been uploaded, without having to click into the record, It shows that there is a possibility to have an image, and I'm sure that there must be a way, but I'm not certain how it works. The only other thing is that when I try and put my folders into a certain order (alphabetical) they keep moving slightly and they won't stay in place/order.  Again, I'm not sure how that can be remedied, its just annoying more than anything.
> 
> Very good indeed and I would definitely recommend Papertrail.  All our training records are now completely on Papertrail and its also great to have the link between our records and vendors that we work with, such as Gibbs etc, so that they can upload copies of certs to us without the duplication of work.

-----

### "Papertrail review" — 5.0/5

> **Natasha** | *22 November 2019* | Renewables & Environment | Recommendation rating: 10.0/10
> 
> **Pros**: Quick and easy to use&#10;Gives a quick overview at a glance &#10;Able to add features that are personalised to what we need it for &#10;Ability to manage tasks via the portal &#10;Staff very helpful along with the guidance sheets that can be found
> 
> **Cons**: At first I felt it didn't show a true picture as the options were either valid or invalid. After speaking with \[SENSITIVE CONTENT HIDDEN\] I found out we were able to add other options such as 'awaiting certificate' 'NA at present' 'New training request' which now give a full honest view of training records. &#10;Reporting feature had a few technical issues at first - again these have been resolved
> 
> I have found paper trail to be really useful for gathering data and it allowing staff and their manager access to see this information where ever they are. And also that certs can be stored so they can also gain access to these at all times. &#10;It has helped me with reporting and keeping onto of what I have / haven't done and also gives space to ad comments where needed.

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## Links

- [View on SoftwareAdvice](https://www.softwareadvice.ie/software/232297/papertrail)

## This page is available in the following languages

| Locale | URL |
| en | <https://www.softwareadvice.com/product/232297-Papertrail/> |
| en-AU | <https://www.softwareadvice.com.au/software/232297/papertrail> |
| en-GB | <https://www.softwareadvice.co.uk/software/232297/papertrail> |
| en-IE | <https://www.softwareadvice.ie/software/232297/papertrail> |
| en-NZ | <https://www.softwareadvice.co.nz/software/232297/papertrail> |

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