--- description: Review of FlexBooker Software: system overview, features, price and cost information. Get free demos and compare to similar programs on Software Advice Ireland. image: https://gdm-localsites-assets-gfprod.imgix.net/images/software_advice/og_logo-55146305bbe7b450bea05c18e9be9c9a.png title: FlexBooker | Reviews, Pricing & Demos - SoftwareAdvice IE --- Breadcrumb: [Home](/) > [Pilates Studio Software](/directory/4185/pilates-studio/software) > [FlexBooker](/software/23282/flexbooker) # FlexBooker Canonical: https://www.softwareadvice.ie/software/23282/flexbooker Page: 1 / 3\ Next: [Next page](https://www.softwareadvice.ie/software/23282/flexbooker?page=2) > FlexBooker is a cloud-based appointment management solution that enables users to manage appointments, facilities, classes and service delivery for their customers. The software allows users to make online reservations, schedule staff, manage customer communication and track business performance. FlexBooker offers features such as color-coded calendars with reservation scheduling and rescheduling, integration with mobile devices, SMS and email-based reminders, online payment processing and a daily feed of appointments booked and cancelled in the last 24 hours. FlexBooker maintains a database of customers and provides reports on busiest appointment times and employee productivity. The product also allows users to manage automated appointment wait lists and automatic time zone conversions. FlexBooker offers APIs and integration with third-party apps such as Google Calendar. This solution caters to salons and spas, accountants, mechanics, barbers, lawyers, doctors, therapists, veterinarians and gyms industry segments. The product offers subscription pricing. Support is offered via email. > > Verdict: Rated **4.7/5** by 42 users. Top-rated for **Likelihood to recommend**. ----- ## Quick Stats & Ratings | Metric | Rating | Detail | | **Overall** | **4.7/5** | 42 Reviews | | Ease of Use | 4.6/5 | Based on overall reviews | | Customer Support | 4.8/5 | Based on overall reviews | | Value for Money | 4.6/5 | Based on overall reviews | | Features | 4.4/5 | Based on overall reviews | | Recommendation percentage | 90% | (9/10 Likelihood to recommend) | ## About the vendor - **Company**: FlexBooker - **Founded**: 2013 ## Commercial Context - **Starting Price**: US$49.00 - **Pricing model**: Per User (Free Trial) - **Pricing Details**: Free 14-day trial. After 14 days, prices are as such: Monthly Plans: 1-4 Users: $49/mo 5-9 Users: $79/mo 10+ Users: $99/mo Annual Plans: 1-4 Users: $49/mo 5-9 Users: $79/mo 10+ Users: $99/mo Custom Enterprise plan available on request. Prices include 1000 bookings per month. 500 additional bookings for $49. - **Target Audience**: Self Employed, 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+ - **Deployment & Platforms**: Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Linux (Desktop), Chromebook (Desktop), Android (Mobile), iPhone (Mobile), iPad (Mobile) - **Supported Languages**: English - **Available Countries**: Australia, Canada, New Zealand, United Kingdom, United States ## Features - API - Access Controls/Permissions - Activity Dashboard - Alerts/Notifications - Appointment Management - Appointment Scheduling - Attendee Tracking - Automated Scheduling - Availability Indicator - Availability Management - Billing & Invoicing - Booking Management - Booth Rental Management - Calendar Management - Calendar Sync - Capacity Management - Check-in/Check-out - Class Management - Class Registration - Class Scheduling ## Integrations (12 total) - CardConnect - GRAVITY - Google Analytics 360 - Google Calendar - Mailchimp - Meta for Business - Microsoft 365 - Microsoft Outlook - PayPal - PayPal Enterprise Payments - Stripe - Zapier ## Support Options - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - Chat ## Category - [Pilates Studio Software](https://www.softwareadvice.ie/directory/4185/pilates-studio/software) ## Related Categories - [Pilates Studio Software](https://www.softwareadvice.ie/directory/4185/pilates-studio/software) - [Small Business POS Software](https://www.softwareadvice.ie/directory/456/small-business-pos/software) - [Spa Software](https://www.softwareadvice.ie/directory/2596/spa/software) - [Golf Course Software](https://www.softwareadvice.ie/directory/4350/golf-course-software/software) - [Barbershop Software](https://www.softwareadvice.ie/directory/4677/barbershop/software) ## Alternatives 1. [Klara](https://www.softwareadvice.ie/software/104069/klara) — 4.6/5 (211 reviews) 2. [AestheticsPro](https://www.softwareadvice.ie/software/73167/aesthetics-pro) — 4.4/5 (619 reviews) 3. [AgendaPro](https://www.softwareadvice.ie/software/200626/agendapro) — 4.8/5 (158 reviews) 4. [Connecteam](https://www.softwareadvice.ie/software/109560/connecteam) — 4.6/5 (5058 reviews) 5. [Remedly](https://www.softwareadvice.ie/software/69322/remedly-medspa) — 4.6/5 (77 reviews) ## Reviews ### "Just The Thing We Needed" — 5.0/5 > **Aaminah** | *6 June 2019* | Consumer Services | Recommendation rating: 10.0/10 > > **Pros**: Customer support is phenomenal, easy to use. > > **Cons**: I have no complaints. Flexbooker is great\! > > Flexbooker was the center of our daily operations at one point, but as we've grown, we've tweaked our operations so scheduling is no longer a necessity. However, we still use Flexbooker for phone consultation scheduling purposes. The customer support is exceptional. We were able to tweak \& edit some of the options. We will remain faithful customers unless it becomes absolutely necessary to operate without Flexbooker. ----- ### "Great software with some negatives" — 4.0/5 > **Sarah** | *24 May 2023* | Health, Wellness & Fitness | Recommendation rating: 5.0/10 > > **Pros**: Setup was pretty easy. Flexbooker really helped us with two location set up. The options available were amazing. > > **Cons**: Flexbooker still doesn't integrate with Square, which is widely used. We weren't able to use any of the payment processing companies they suggest, only PayPal, which doesn't offer credit cards to hold appointments. Sometimes we would have issues and message them, only to wait days or a week to get an answer. Client had multiple accounts in the database. We had to go in and delete the extras. The program itself would freeze on occasion. Towards the end of our usage, the communication was the main reason we are leaving. I don't want to wait days to get a response from a company. We found a different company that just works better for us. > > Great company features. Not for everyone. ----- ### "Avoid Flexbooker at All Costs" — 1.0/5 > **Verified Reviewer** | *14 January 2025* | Veterinary | Recommendation rating: 0.0/10 > > **Pros**: Nothing at all. They stole my money. Avoid. > > **Cons**: Customer service. Ethics and morals. Attitude. > > I had an extremely disappointing experience with Flexbooker, and I strongly urge others to avoid this company. Initially, there was a lot of communication from their team to convince me to sign up. However, after I paid, the support became almost nonexistent. The system itself was misleading and faulty—it failed to show a critical booking, and I nearly missed an important appointment. My business relies on empathy and precision, and Flexbooker’s failure almost led to me being a no-show. Thankfully, the client called ahead to ask a question, or the situation could have been disastrous. After a short trial period, it became clear that the product was not fit for purpose. I requested a refund, which was met with a rude response but an agreement to issue the refund. However, this refund never materialized. Over the course of more than a year, I sent countless emails asking for my money back. Flexbooker’s accounts team was allegedly "working on it," but they never initiated contact—I had to chase them constantly. I even contacted \[sensitive content hidden\] , the company’s owner, who apologized and promised a refund. Despite this, no refund was issued. Eventually, I escalated the matter to an external bureau, which also contacted \[sensitive content hidden\] on my behalf. Again, he promised to issue a refund but failed to follow through. The company then became completely unresponsive to both me and the bureau. Flexbooker took my money for a product I didn’t use, and their handling of my refund request has been nothing short of appalling. It’s deeply concerning that a technology company cannot process a simple refund—or perhaps they simply chose not to. If my review saves even one person from wasting their money and time, it will have been worth it. Do not purchase from Flexbooker. ----- ### "Top quality, flexibility, reliability at a great price point. Great bone structure for innovation" — 5.0/5 > **Sally** | *24 July 2022* | Consumer Services | Recommendation rating: 10.0/10 > > **Pros**: Better constructed for flexible applications. Highly responsive to both our support and customization needs. They have so many great features that we are still discovering after 6 months. Direct involvement of founder in strategic initiatives is a big plus. > > **Cons**: We've had to work through some globalization issues and there are some still remaining. But for a product that was largely used in the U.S., it's facilitated our global needs well. Based on experience to date, I know Flexbooker will continue to strengthen their abilities to facilitate global interactions quickly. > > I really can't say enough about Flexbooker as business partners. From my many years of operating large global financial businesses, I know how difficult it can be to find partners like this who care as much about your start-up as you do. The system is sturdy, well-designed, practical, and kept flexible enough to facilitate some the unique things we needed to do. I was surprised that they could do this so much better than much more expensive competitors, but certainly happy to find them. It was hard to find a company that could meet our global needs and our need for flexibility. ----- ### "Finally - an appointment tool for businesses other than salons\!" — 5.0/5 > **Katie** | *18 May 2021* | Government Administration | Recommendation rating: 10.0/10 > > **Pros**: - FLEXIBILITY: You can present your calendar in several different ways to tailor it to your application needs. - CUSTOMIZATION: You can customize your calendar to coincide with your branding. - COMMUNICATION: You can customize your email responses by schedule, rather than a "one size fits all" global email that doesn't work for every type of appointment. - COST: For the features, this is one of the most reasonably priced tools I've found. - CUSTOMER SERVICE: Not only are the representatives readily available throughout the day to help, with extremely quick response times...you aren't charged exponentially for receiving 1 on 1 customer service to set your tool up just the way you want it. > > **Cons**: The only con I've found so far is that sometimes it's a little difficult to navigate the administrator side of the tool. But that's just a learning curve. The more we use it, the easier it will be to navigate. > > FlexBooker has been a breath of fresh air. It was easy to setup. It has superior individualism between schedules for different types of appointments and customization options. The customer service is stellar and the price vs. value is far superior to other tools we tried (and we tried about 10 before finding this one). ----- Page: 1 / 3\ Next: [Next page](https://www.softwareadvice.ie/software/23282/flexbooker?page=2) ## Links - [View on SoftwareAdvice](https://www.softwareadvice.ie/software/23282/flexbooker) ## This page is available in the following languages | Locale | URL | | en | | | en-AU | | | en-GB | | | en-IE | | | en-NZ | | ----- ## Structured Data