About Device42

Device42 is an asset management solution that enables IT administrators to track hardware, software, devices and networks. The key features includes automated data center management, service management, device discovery, asset tagging and password management. The solution enables IT administrators to manage the complete lifecycle of assets. Further, it enables managers to grant permissions and provide access rights to team members. Data center virtualization enables organizations to create a structured data repository. Device42’s password management module enables organizations to store and manage passwords in a centralized location. The solution integrates with third-party applications using REST APIs. Support is provided via an online portal, email and phone. The solution helps midsize businesses streamline and automate asset management operations.
Device42 Software - Spot Trends and Balance Workloads for More Effective Capacity Planning
Device42 Software - Balance Compute and Memory Across Hosts with Real-World Data
Device42 Software - Manage Power Cost, Document Your Carbon Footprint, and Mitigate Risk of Failure
Device42 Software - Discover, Design, and Troubleshoot Application Environments
Device42 Software - Gain Cross-Cloud Visibility of Workloads
Device42 video
Device42 Software - Spot Trends and Balance Workloads for More Effective Capacity Planning - thumbnail
Device42 Software - Balance Compute and Memory Across Hosts with Real-World Data - thumbnail
Device42 Software - Manage Power Cost, Document Your Carbon Footprint, and Mitigate Risk of Failure - thumbnail
Device42 Software - Discover, Design, and Troubleshoot Application Environments - thumbnail
Device42 Software - Gain Cross-Cloud Visibility of Workloads - thumbnail

Device42 pricing

Device42 has a free version and offers a free trial. Device42 paid version starts at US$20.00/year.

Starting Price:
US$20.00/year See pricing details
Free Version:
Yes
Free trial:
Yes

Alternatives to Device42

Device42 Reviews

Feature rating

Value for Money
4.9
Functionality
4.7
Ease of Use
4.8
Customer Support
4.9
5 reviews of 60 View all reviews
Geraldo
Geraldo
  • Industry: Financial Services
  • Company size: 1,001–5,000 Employees
  • Used Daily for 1+ year
  • Review Source
Value for Money
5
Features
5
Ease of Use
5
Customer Support
5

5
Reviewed on 28/9/2022

Device42 give you great insights and control over your infrastruccture.

From stale spreadsheet, to scripted google sheets to Device42 was a journey that we took and now we're happy that these days are over. Device42 provide a great deal of visibility and help us in many process throughout the org.

Pros

It's easy to set-up and get up-and-running in days with a close-to-perfect coverage

Cons

It can be overwhelming for some folks, but the customer success team is great in covering that.

Verified Reviewer
  • Industry: Education Management
  • Company size: 1,001–5,000 Employees
  • Used Daily for 2+ years
  • Review Source
Value for Money
5
Features
5
Ease of Use
5
Customer Support
5

5
Reviewed on 22/9/2022

D42 is a comprehensive and well developed small market solution

Very positive. We like the product so much that while the enterprise has selected another vendor for CMDB, we continue to use it internally for Server and Network-based CMDB, data center mapping, and rack elevations.

Pros

Easy installation, configuration, and ongoing management.

Cons

modular licensing for various components

Alternatives Considered

ServiceNow

Reasons for Switching to Device42

Cost overall. API functionality. Elevations and mapping features.
Kriss
  • Industry: Computer Networking
  • Company size: 11–50 Employees
  • Used Daily for 1-5 months
  • Review Source
Value for Money
5
Features
4
Ease of Use
2
Customer Support
5

3
Reviewed on 23/3/2019

Useful, rough and improving

We use it for DCIM and network discovery. Does a good job at both and the value for money is there. Support has been very helpful, development seems overworked - don’t except a quick resolution to the issues that are present.

Would definitely recommend the product.

As a side note, they are offering cash payouts for five star reviews, so I’d encourage taking any reviews with a grain of salt.

Pros

The feature set is decently well thought out and it does what it says on the tin. We rolled it out to cover 1200 devices (60 or so models) inside if two months, which is a very good clip - most stuff worked out of the box and we managed to work around annoying (but minor) issues to get workflow integration going.

Cons

The UI is the weakest point, both in terms of usage and documentation - a good portion of it is undocumented or under documented.

The password vault offering may be useful in some scenarios but is insecure by design, would not store anything actually sensitive in it.

If you use bonding/port channels, expect that most of the network visualisation breaks down.

Verified Reviewer
  • Industry: Financial Services
  • Company size: 51–200 Employees
  • Used Daily for 2+ years
  • Review Source
Value for Money
5
Features
5
Ease of Use
5
Customer Support
5

5
Reviewed on 21/5/2018

One of the best DCIM platforms out there with an API that allows great possibilities

This has become a tool to nearly everyone in the organization. It has allowed us to keep track of a very dynamic environment and ultimately improved user workflows. These types of benefits improve our quality of work and allow us to save time in many ways for other aspects of our business.

Pros

One of the best things about Device42 is their amazing customer support; they are very quick to address issues and are always implementing feature improvements. Device42 also offers a one-stop-shop for all things DCIM, a robust IPAM, Password management, and additional add-ons such as power monitoring that has ultimately helped improve our workflow and organizational capabilities. Their auto-discovery tools are quite in-depth at pulling information from our devices.

Cons

With all software, there will be bugs and issues to workout, but Device42's willingness to tackle and improve upon their platform constantly is what keeps us coming back. Auto-discovery can be difficult to implement depending on the complexity of the environment but the addition of remote collectors has definitely helped.

Verified Reviewer
  • Industry: Building Materials
  • Company size: 1,001–5,000 Employees
  • Used Daily for 2+ years
  • Review Source
Value for Money
5
Features
5
Ease of Use
5
Customer Support
5

5
Reviewed on 22/3/2019

Device42 review

The support is great and helps us when we have both large and small questions. The dependency chart is
appreciated by our change manager.

Pros

Great tool with many features, you can start with one area and populate it and then move on to next area until all is linked together. We started with the IPAM area to get away from our Excel spreadsheets. I realy like the feature that lets me populate something and then export that data into Excel. In Excel I can quickly add more rows of same type of information and then import it back into Device42. We have also started to leverage the welldocumented and powerfull API. The ability to add custom fields helps you to make sure you can add business specific information.

Cons

The autodiscovery features are really powerfull and sometimes picks up unneaded information. An improvment here would be to bbe able to exclude som information and connections.

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