--- description: Review of Rivet Software: system overview, features, price and cost information. Get free demos and compare to similar programs on Software Advice Ireland. image: https://gdm-localsites-assets-gfprod.imgix.net/images/software_advice/og_logo-55146305bbe7b450bea05c18e9be9c9a.png title: Rivet | Reviews, Pricing & Demos - SoftwareAdvice IE --- Breadcrumb: [Home](/) > [Patient Portal Software](/directory/1475/patient-portal/software) > [Rivet](/software/233932/rivet) # Rivet Canonical: https://www.softwareadvice.ie/software/233932/rivet Page: 1 / 2\ Next: [Next page](https://www.softwareadvice.ie/software/233932/rivet?page=2) > Rivet makes managing insurance reimbursement easier and more productive while helping to drive revenue acceleration for an organization. As the leading financial diagnostic and operations RCM platform, Rivet offers a suite of differentiated solutions unlike legacy healthcare IT to empower practices to level the “paying” field. With an intuitive and modern design, purposely built for healthcare, Rivet delivers what we feel member RCM professionals need: - Claims analytic dashboards to provide the RCM answers that help build a business - with no digging required - Accurate net revenue forecasting tools to drive clearer financial health and decision making - Robust payer contract management to serve as a sturdy backbone for reimbursement - Payer rate benchmarking available down to the TIN to know how your rates compare - Contract and fee schedule scenario modeling to maximize the payments that matter - Automated GFE compliant eligibility \& estimate tools for increased upfront collection - Auto-detection and AI-driven underpayment prioritization for payment variances to solve systemically and avoid them in the first place - Revenue recovery workflows for denials that maximize speed, accuracy and productivity > > Verdict: Rated **4.1/5** by 9 users. Top-rated for **Likelihood to recommend**. ----- ## Quick Stats & Ratings | Metric | Rating | Detail | | **Overall** | **4.1/5** | 9 Reviews | | Ease of Use | 4.7/5 | Based on overall reviews | | Customer Support | 4.9/5 | Based on overall reviews | | Value for Money | 4.2/5 | Based on overall reviews | | Features | 4.2/5 | Based on overall reviews | | Recommendation percentage | 80% | (8/10 Likelihood to recommend) | ## About the vendor - **Company**: Rivet Health - **Location**: Sandy, US - **Founded**: 2018 ## Commercial Context - **Starting Price**: US$6,000.00 - **Pricing model**: Other - **Pricing Details**: Contact Rivet Health directly for pricing information. - **Target Audience**: 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+ - **Deployment & Platforms**: Cloud, SaaS, Web-based - **Supported Languages**: English, Spanish - **Available Countries**: United States ## Features - API - Accounts Receivable - Activity Dashboard - Alerts/Notifications - Audit Management - Audit Trail - Batch Processing - Bill Payment - Billing & Invoicing - Cash Flow Management - Claims Management - Claims Tracking - Co-Pay & Deductible Tracking - Communication Management - Credit Card Processing - Customer Database - Customisable Branding - Customisable Dashboard - Customisable Forms - Customisable Reports ## Integrations (14 total) - AdvancedMD EHR - Athena PMS - Clearwave - Epic - Intergy - ModMed - NextGen - NextGen Healthcare Practice Management - Nextech EHR & PM - Veradigm Payerpath - Veradigm Practice Management - Waystar - athenaOne - eClinicalWorks ## Support Options - Email/Help Desk - FAQs/Forum - Knowledge Base - Chat ## Category - [Patient Portal Software](https://www.softwareadvice.ie/directory/1475/patient-portal/software) ## Related Categories - [Patient Portal Software](https://www.softwareadvice.ie/directory/1475/patient-portal/software) - [Medical Practice Software](https://www.softwareadvice.ie/directory/4/practice-management-software/software) - [Medical Billing Software](https://www.softwareadvice.ie/directory/11/medical-billing-software/software) - [Revenue Cycle Management Software](https://www.softwareadvice.ie/directory/3341/revenue-cycle-management/software) - [Claims Processing Software](https://www.softwareadvice.ie/directory/4761/claims-processing-software/software) ## Alternatives 1. [AdvancedMD Billing Services](https://www.softwareadvice.ie/software/186145/amd-billing) — 4.1/5 (85 reviews) 2. [NextGen Office](https://www.softwareadvice.ie/software/54477/nextgen-psychology) — 4.0/5 (1278 reviews) 3. [TotalMD](https://www.softwareadvice.ie/software/66117/totalmd-emr-pm) — 4.4/5 (66 reviews) 4. [NextGen Healthcare Practice Management](https://www.softwareadvice.ie/software/397496/nextgen-healthcare-practice-management) — 3.6/5 (5 reviews) 5. [SimplePractice](https://www.softwareadvice.ie/software/81975/simplepractice) — 4.6/5 (2822 reviews) ## Reviews ### "Feedback" — 4.0/5 > **Tonia** | *1 September 2020* | Medical Practice | Recommendation rating: 9.0/10 > > **Pros**: The estimates are amazing even though that's not why we purchased it in the first place; however probably 50% or more of the business office uses the estimates for many functions. I also liked the reports and the ease of use. It wasn't as difficult as the previous product we were using. The ability to chat with someone right away about an issue you might be having. > > **Cons**: The BCBS issue was a bear but hopefully now that is fixed. There isn't really anything about the software it's just making sure that all the information and data is correct so that the underpayments showing are true underpayments. > > It's been great and I really appreciate all the work that the team has done per our request. They make sure that we are getting everything out of the product and they take our feedback and put it to use. ----- ### "Rivet Review" — 4.0/5 > **Stacy** | *14 September 2020* | Hospital & Health Care | Recommendation rating: 8.0/10 > > **Pros**: The software seems user friendly. It is nice that developer are open to our suggestions on improving functionality and data. > > **Cons**: The initial goals changed during our time in the developmental stages. We are still missing some functionality that we had in previous systems. ----- ### "Rivet" — 3.0/5 > **Luke** | *3 September 2020* | Hospital & Health Care | Recommendation rating: 7.0/10 > > **Pros**: It is good to upload contract info to see allowed amounts > > **Cons**: They don't have as many features as I would need to completely do my Job, but they are growing and getting bigger and adding things. ----- ### "Rivet Review" — 5.0/5 > **Sara** | *22 July 2020* | Medical Practice | Recommendation rating: 10.0/10 > > **Pros**: Very user friendly\! Estimates almost to the penny of reimbursement > > **Cons**: We ran into a few problems with the integration with Athena, but we have seemed to figure it out as we went along. > > Absolutely wonderful\! They are so easy to work with and are always available for help ----- ### "Rivet Review" — 4.0/5 > **Shelby** | *1 September 2020* | Medical Practice | Recommendation rating: 9.0/10 > > **Pros**: I like how you can filter mostly anything on Rivet, there are so many options to choose from that is very user friendly. The customer service is also amazing\! There is always someone available to help no matter the time of the day. > > **Cons**: I feel as though there can be more options to pull claims. By paid status, denied, codes, etc ----- Page: 1 / 2\ Next: [Next page](https://www.softwareadvice.ie/software/233932/rivet?page=2) ## Links - [View on SoftwareAdvice](https://www.softwareadvice.ie/software/233932/rivet) ## This page is available in the following languages | Locale | URL | | en | | | en-AU | | | en-GB | | | en-IE | | | en-NZ | | ----- ## Structured Data