---
description: Review of Zenoss Software: system overview, features, price and cost information. Get free demos and compare to similar programs on Software Advice Ireland.
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title: Zenoss | Reviews, Pricing & Demos - SoftwareAdvice IE
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Breadcrumb: [Home](/) > [AIOps Platforms](/directory/4432/aiops-platforms/software) > [Zenoss](/software/234136/zenoss-cloud)

# Zenoss

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> Zenoss is an AIOps platform designed to help businesses in the healthcare, finance, IT and other sectors analyze streaming data and events across different environments to optimize application performances. The machine learning-enabled tools allow administrators to detect and analyze the root cause of anomalies.&#10;&#10;Managers can evaluate issues regarding the service health of systems across infrastructures to prevent IT disruptions. Zenoss allows teams to receive notifications regarding faults in applications, consolidate tools and utilize resources across stacks. Additionally, supervisors can view relevant resources and connections based on time periods to analyze dependencies.&#10;&#10;Zenoss offers an application programming interface (API), which lets businesses integrate the system with several third-party applications including Moogsoft, Slack, Zendesk, CFEngine, Ansible, Datadog and Splunk. Pricing is available on request and support is extended via knowledge base, forum, video tutorials and an online portal.
> 
> Verdict: Rated **4.8/5** by 14 users. Top-rated for **Likelihood to recommend**.

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## Quick Stats & Ratings

| Metric | Rating | Detail |
| **Overall** | **4.8/5** | 14 Reviews |
| Ease of Use | 4.7/5 | Based on overall reviews |
| Customer Support | 4.7/5 | Based on overall reviews |
| Value for Money | 4.4/5 | Based on overall reviews |
| Features | 4.8/5 | Based on overall reviews |
| Recommendation percentage | 100% | (10/10 Likelihood to recommend) |

## About the vendor

- **Company**: Virtana

## Commercial Context

- **Starting Price**: US$0.01
- **Pricing model**: Per User
- **Pricing Details**: Please contact Zenoss for pricing details.
- **Target Audience**: 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+
- **Deployment & Platforms**: Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), iPhone (Mobile), iPad (Mobile)
- **Supported Languages**: English
- **Available Countries**: United States

## Features

- API
- Access Controls/Permissions
- Bandwidth Monitoring
- Baseline Manager
- Capacity Management
- Compliance Management
- Dashboard
- Data Aggregation
- IP Address Monitoring
- IT Monitoring
- Issue Auditing
- Knowledge Management
- Network Analysis
- Network Resource Management
- Patch Management
- Remote Access/Control
- Root Cause Analysis
- Self Service Portal
- Server Monitoring
- Service Level Agreement (SLA) Management

## Integrations (9 total)

- CFEngine
- Datadog
- Moogsoft AIOps
- Plixer One
- ServiceNow
- Slack
- Splunk On-Call
- ThousandEyes
- Zendesk Suite

## Support Options

- Email/Help Desk
- FAQs/Forum
- Knowledge Base

## Category

- [AIOps Platforms](https://www.softwareadvice.ie/directory/4432/aiops-platforms/software)

## Related Categories

- [AIOps Platforms](https://www.softwareadvice.ie/directory/4432/aiops-platforms/software)
- [Network Monitoring Tools](https://www.softwareadvice.ie/directory/4307/network-monitoring/software)
- [IT Management Software](https://www.softwareadvice.ie/directory/4563/it-management/software)

## Alternatives

1. [ManageEngine OpManager](https://www.softwareadvice.ie/software/360394/manageengine-opmanager) — 4.5/5 (275 reviews)
2. [Site24x7](https://www.softwareadvice.ie/software/360425/site24x7) — 4.7/5 (349 reviews)
3. [Datadog](https://www.softwareadvice.ie/software/101405/datadog) — 4.6/5 (360 reviews)
4. [Splunk Enterprise](https://www.softwareadvice.ie/software/234262/splunk-enterprise) — 4.6/5 (262 reviews)
5. [LogicMonitor](https://www.softwareadvice.ie/software/240623/logicmonitor) — 4.6/5 (119 reviews)

## Reviews

### "IT monitoring and analytics platform for infrastructure, applications, and cloud" — 3.0/5

> **Verified Reviewer** | *28 April 2019* | Computer Software | Recommendation rating: 7.0/10
> 
> **Pros**: Zenoss has been around since 2005, so they have a wealth of IT monitoring experience and background. They first started making waves as a VMware partner and have since evolved to focus on cloud and even containers. The breadth of their offering is quite vast and the new Zenoss Cloud offering is especially good for smaller companies who don't want to deal with infrastructure. They also offer both agent less and agent based collection (collects and statd), which is refreshing. Since containers are the new orange, we get support for Docker and Kubernetes, along with AI-enhanced machine learning for data ingested.
> 
> **Cons**: Previously it was a bit heavyweight in terms of the deployment but Zenoss Cloud obviates this concern. Difficult to do initial pricing comparison, you have to request a quote directly from their sales team. You also can't just download their software and take it for a spin, you need to engage with their sales team to get a demo or trial of the software.
> 
> Zenoss really helped us understand our application performance, especially the poorly performing applications.

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### "Zenoss is excelent for developers" — 5.0/5

> **Miguel** | *25 April 2025* | Computer & Network Security | Recommendation rating: 10.0/10
> 
> **Pros**: Zenoss helped me unify all my monitoring tools, and it also allowed me to add custom scripts, something I could hardly do with other tools, especially those from HPE, IBM, etc.
> 
> **Cons**: They discontinued the public forum, which helped you understand how to declare certain variables and integration topics.
> 
> Excellent, since I started using Zenoss, it is no longer necessary to invest in several infrastructure tools that only served a specific purpose.

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### "31 / 5.000 Very good monitoring solution" — 5.0/5

> **Juan** | *26 April 2025* | Computer & Network Security | Recommendation rating: 9.0/10
> 
> **Pros**: It is very intuitive to use and the modeling process allows you to identify when there is an error.
> 
> **Cons**: It does not have machine learning in its on-premise version. las instrucciones para utilizar diferentes zenpack en ocasiones falta más detalle del paso a paso.&#10;98 / 5.000&#10;The instructions for using different Zenpacks sometimes lack more step-by-step details.
> 
> 106 / 5.000&#10;It has served its purpose very well, it is easy to use and there are a wide variety of zenpacks available.

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### "The way to monitoring infrastructure" — 5.0/5

> **Bernardo** | *26 April 2025* | Information Technology & Services | Recommendation rating: 9.0/10
> 
> **Pros**: Comprehensive monitoring, Zenoss allows you to monitor physical, virtual, and cloud networks, providing a complete view of your IT infrastructure. Intuitive interfac, It offers a simplified dashboard that avoids overloading the user with unnecessary information.
> 
> **Cons**: Learning Curve, although it's powerful, it can take time and experience to set up and take advantage of all its features.&#10;Cloud Dependence, cloud focus may not be ideal for organizations that prefer on-premises solutions.
> 
> Excellent monitoring tool that gives us scope and observability of all IT components and offers easy administration

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### "Good monitoring tool" — 5.0/5

> **Rubi** | *25 April 2025* | Computer & Network Security | Recommendation rating: 10.0/10
> 
> **Pros**: Comprehensive Monitoring: Zenoss can monitor a wide range of IT components, including servers, networks, applications, storage, databases, virtualization, and the cloud. This provides a holistic view of the infrastructure from a single platform.&#10;Extensible Architecture: Its plugin-based architecture (ZenPacks) allows you to easily extend its monitoring capabilities to support new technologies and devices. There is a large community that develops and shares ZenPacks.&#10;Integrations: Zenoss integrates with other IT management tools, such as ticketing systems (ServiceNow, Jira), automation tools (Ansible, Puppet), and log analysis platforms (Splunk).
> 
> **Cons**: Visibility of information and customizable dashboards. It offers reporting capabilities to generate reports required for customer infrastructure health.

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## Links

- [View on SoftwareAdvice](https://www.softwareadvice.ie/software/234136/zenoss-cloud)

## This page is available in the following languages

| Locale | URL |
| en | <https://www.softwareadvice.com/aiops-platforms/zenoss-cloud-profile/> |
| en-AU | <https://www.softwareadvice.com.au/software/234136/zenoss-cloud> |
| en-GB | <https://www.softwareadvice.co.uk/software/234136/zenoss-cloud> |
| en-IE | <https://www.softwareadvice.ie/software/234136/zenoss-cloud> |
| en-NZ | <https://www.softwareadvice.co.nz/software/234136/zenoss-cloud> |

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