--- description: Review of Covetrus vRxPro Software: system overview, features, price and cost information. Get free demos and compare to similar programs on Software Advice Ireland. image: https://gdm-localsites-assets-gfprod.imgix.net/images/software_advice/og_logo-55146305bbe7b450bea05c18e9be9c9a.png title: Covetrus vRxPro | Reviews, Pricing & Demos - SoftwareAdvice IE --- Breadcrumb: [Home](/) > [Prescription Writing Software](/directory/3425/prescription-writing/software) > [Covetrus vRxPro](/software/235609/prescription-management-software) # Covetrus vRxPro Canonical: https://www.softwareadvice.ie/software/235609/prescription-management-software Page: 1 / 9\ Next: [Next page](https://www.softwareadvice.ie/software/235609/prescription-management-software?page=2) > Covetrus vRxPro is a complete, practice-branded online pharmacy solution that helps veterinary teams streamline prescription management, improve compliance, and deliver a seamless client experience. By combining powerful integrations with practice management systems, an extensive product catalog, and modern digital features, vRxPro ensures pets get the medications and products they need - while practices save time and strengthen client loyalty. Key Features \& Capabilities • Seamless PIMS Integration: Syncs directly with leading practice management systems, making it easy to access patient records, approve prescriptions, and track refill histories without duplicating work. • Practice-Branded Online Pharmacy powered by Covetrus: Provide clients with a trusted, clinic-branded pharmacy portal where they can request prescriptions for your approval and order products directly from your store. • Extensive Product Catalog: Access more than 10,000 veterinarian-recommended products, from preventives to compounded medications, ensuring practices can meet a wide range of patient needs. • Home Delivery \& Autoship: Medications and supplies ship directly to clients’ homes, with options for autoship and automated reminders that keep pets on schedule and improve compliance. • Efficiency \& Time Savings: Streamlines prescription approvals, renewals, and refills, reducing administrative burden and giving staff more time for patient care. • Reporting \& Analytics: Real-time insights into prescription trends, client purchasing behavior, and compliance directly in the platform to help drive smarter practice decisions. • Client Loyalty \& Competitive Edge: Keep revenue in-house by offering a convenient, professional online pharmacy, powered by Covetrus, that helps practices compete with external retailers. • Reliable Fulfillment \& Support: Backed by high fulfillment rates and responsive customer service, with most orders shipped the next business day. Benefits for Practices • Reduce administrative workload and free up staff for higher-value tasks • Improve client compliance and satisfaction with easy ordering, home delivery, and automated reminders • Strengthen client loyalty through a practice-branded pharmacy experience and free client marketing to keep your storefront top-of-mind • Drive practice growth with data insights and a competitive online offering • Save time with a platform that is constantly innovating for its customers by offering continuous enhancements to make customization easier > > Verdict: Rated **4.3/5** by 196 users. Top-rated for **Likelihood to recommend**. ----- ## Quick Stats & Ratings | Metric | Rating | Detail | | **Overall** | **4.3/5** | 196 Reviews | | Ease of Use | 4.2/5 | Based on overall reviews | | Customer Support | 4.3/5 | Based on overall reviews | | Value for Money | 4.1/5 | Based on overall reviews | | Features | 4.3/5 | Based on overall reviews | | Recommendation percentage | 80% | (8/10 Likelihood to recommend) | ## About the vendor - **Company**: Covetrus Software Services - **Location**: Portland, US - **Founded**: 1988 ## Commercial Context - **Pricing model**: Usage Based - **Pricing Details**: Please contact Covetrus for pricing details. - **Target Audience**: Self Employed, 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+ - **Deployment & Platforms**: Cloud, SaaS, Web-based - **Supported Languages**: English - **Available Countries**: United States ## Features - Activity Dashboard - Alerts/Notifications - Billing & Invoicing - Client Management - Confirmations/Reminders - Customer Database - Customisable Templates - Data Import/Export - E-Prescribing - EMR/EHR - Electronic Signature - For Medical Purposes - Formulary Management - Healthcare Compliance - Historical Reporting - Inventory Management - Medication History - Multi-Location - Online Refills - Patient Records Management ## Integrations (5 total) - Covetrus Avimark - Covetrus Pulse - Rapport - RoboVet - RxWorks ## Support Options - Email/Help Desk - Phone Support - Chat ## Category - [Prescription Writing Software](https://www.softwareadvice.ie/directory/3425/prescription-writing/software) ## Related Categories - [Prescription Writing Software](https://www.softwareadvice.ie/directory/3425/prescription-writing/software) - [e-Prescribing Software](https://www.softwareadvice.ie/directory/1568/e-prescribing/software) - [Veterinary Software](https://www.softwareadvice.ie/directory/4327/veterinary/software) ## Alternatives 1. [DaySmart Vet](https://www.softwareadvice.ie/software/356421/DaySmart-Vet) — 4.6/5 (279 reviews) 2. [Instinct Science](https://www.softwareadvice.ie/software/319655/instinct-emr) — 4.9/5 (234 reviews) 3. [Covetrus Pulse](https://www.softwareadvice.ie/software/31981/evetpractice) — 4.0/5 (542 reviews) 4. [Shepherd](https://www.softwareadvice.ie/software/263143/shepherd) — 4.7/5 (87 reviews) 5. [ezyVet](https://www.softwareadvice.ie/software/133723/ezyvet) — 4.6/5 (276 reviews) ## Reviews ### "Good pharmacy" — 4.0/5 > **Verified Reviewer** | *14 September 2024* | Veterinary | Recommendation rating: 7.0/10 > > **Pros**: Support is easy to get ahold of if you have questions, wide variety of food and medications and compounding capabilities. Integrates well with hospital website > > **Cons**: Website can be confusing for client's, expensive > > Working for NVA, Covetrus is our preferred medication partner and I have worked with them for over 4 years. Thwir new website layout was initially confusing but they were quick to schedule calls with staff to teach us. ----- ### "Effective and easy to use prescription management" — 4.0/5 > **Zoe** | *20 January 2026* | Hospital & Health Care | Recommendation rating: 5.0/10 > > **Pros**: Very user friendly, requires little training for staff to grasp the concept. Writes back to automatically to practice software which decreases workload from staff. > > **Cons**: Has bugs that occur more often than they should that prevents logging in and prescribing medication as well as writeback. Will have writeback errors where it needs extra time to import information to the practice software. The writeback schedule is every 24 hours, but it would be ideal if it updated multiple times a day, especially for large volume clinics. > > Covetrus vRxPro is a great way to streamline outside and online prescriptions to maximize profit rather than outsourcing to Chewy. The automatic writeback frees up time for reception and leaves little room for human error. Only writes back every 24 hours which isn't ideal for a busy practice, but perfectly functional for a small 1-2 doctor practice ----- ### "Covetrus Review Heritage" — 2.0/5 > **Cheryl** | *24 February 2025* | Veterinary | Recommendation rating: 5.0/10 > > **Pros**: You are able to help the client on our end with just about anything including shipping, orders, autoship etc Customer service is getting better > > **Cons**: 1. Prescriptions come thru as 1, the client got 12. This makes it a huge amount of work to see how many the patient actually has for a year. 2. Requests for refills come thru from Autoship, this should only last a year, or should have the option to end at some point. 3. Not able to do whatever pricing the CLINIC demes their normal 4. Compounding has been a nightmare, would be nice to be notified if a patient's approved order is delayed by XXX amount of time. This isn't a software or website issue. > > Alot of software problems, causing medical record nightmares. Writeback is nice but when it doesn't work it causes double trouble. It was a real bummer to be limited on pricing. It would be nice to be able to turn individual items on and off again, not just groupings. Note, some of these may have changed recently haven't had a chance to look at updates. ----- ### "Would be 5 stars if they would fix our issue" — 4.0/5 > **Sydni** | *6 September 2024* | Veterinary | Recommendation rating: 6.0/10 > > **Pros**: I like the client outreach with emails and promo codes. I like the ease of making a prescription and having it emailed to the client. > > **Cons**: I do not like that there is no alert or notification when a client purchases the recommended prescription. It is a huge time suck to have someone go through and try to find all of the active prescriptions to be able to reflect it correctly in the patient record. ----- ### "Great Service & Support" — 5.0/5 > **Chantel** | *22 December 2024* | Veterinary | Recommendation rating: 10.0/10 > > **Pros**: Great reps\! They are always prompt and available when I have any questions or need support\! > > **Cons**: Having login for each user. Would rather just have one user for the hospital. ----- Page: 1 / 9\ Next: [Next page](https://www.softwareadvice.ie/software/235609/prescription-management-software?page=2) ## Links - [View on SoftwareAdvice](https://www.softwareadvice.ie/software/235609/prescription-management-software) ## This page is available in the following languages | Locale | URL | | en | | | en-AU | | | en-GB | | | en-IE | | | en-NZ | | ----- ## Structured Data