About ShipStation
ShipStation pricing
ShipStation does not have a free version but does offer a free trial. ShipStation paid version starts at US$9.99/month.
Alternatives to ShipStation
ShipStation Reviews
Feature rating
- Industry: Warehousing
- Company size: 2–10 Employees
- Used Daily for 2+ years
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Review Source
ShipStation Is the Best e-Commerce Shipping Tool!
ShipStation was an excellent tool to help grow my small business. I am able to see orders from multiple stores that I operate. I have shipped over 20,000 items and I am still shipping products using ShipStation. The
Pros
It is by far the best e-Commerce tool for shipping and logistics. It helped me grow and run my business immensely. I was able to easily plug in the stores that I operate and it worked like a charm. It populated all the orders without any problem. I also liked the shipping discounts that it provided, as well.
Cons
I found it a little clunky to use at first. I had trouble navigating the orders. It is really a warehouse type of tool which I had to get used to. I had to learn to how to navigate using the software which didn't seem as intuitive as shipping on eBay or Etsy, for example.
Alternatives Considered
BigCommerceReasons for Choosing ShipStation
Stamps.com is also a mandatory subscription to utilize USPS postage. So technically I am still using it but I use it through ShipStation. Previously, I was just using Stamps.com by itself but was unable to connect accounts and get the amazing discounts that ShipStation provides me now.Switched From
Stamps.comReasons for Switching to ShipStation
BigCommerce SUCKS. I used BigCommerce and set up an entire store only to find out that it is the worst service. It was terrible and I am so happy I made the switch to ShipStation from BigCommerce. BigCommerce is expensive and locked me into a platform that I didn't want to use. I had to completely redesign everything and wasn't able to use the shipping platform because it was just hard to navigate and poorly designed.- Industry: Retail
- Company size: 2–10 Employees
- Used Daily for 2+ years
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Review Source
Great easy to use software
Great so far, I used many different software and this one offered the best rates and the easiest to use platform.
Pros
It is super easy to implement, it has a lot of features to make your job faster and it has good customer support if you have a bit of patience.
Cons
I don't like that I can not put insurance into auto re charge for more than $100.00
Alternatives Considered
ShippingEasyReasons for Choosing ShipStation
Because Shipstation offered better rates and I like their UI more.Switched From
ShippingEasyReasons for Switching to ShipStation
Because Shipstation offered better rates and I like their UI more.- Industry: Arts & Crafts
- Company size: 2–10 Employees
- Used Weekly for 1+ year
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Review Source
Loved til overcharging
Great in the beginning & horrible in the end
Pros
It was easy to use n it had lots of great features easy made labels, tracking, inventory management , choice of couriers, prices were good when quoted to u, do e-commerce , distribution & more was great n the beginning
Cons
They would overcharge me all the time if the package was half a pound over weight instead of just having 2 pay a lil extra it's like they would void what u paid already & make u pay a what itd cost 2 shipped like u hadn't paid, & 1 time I paid 6$ to ship 1 piece of wall decal that was barely heavier than a reg piece of paper & they said it weighted 7 pounds yet it didn't even weigh 1 pound they charged me like 12$ on top of the $6 id paid ahead of time 4 basically a 8×10 piece of paper. After being over charged 15 times I never used them again
- Industry: Food & Beverages
- Company size: 2–10 Employees
- Used Weekly for 6-12 months
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Review Source
Very poor software design and way of doing business
Very poor experience. Never could get the right answers from support either. Seems like a company that really doesn't care about small businesses and customer support.
Pros
It was a way to print shipping labels in one place for multiple carriers.
Cons
They made you prepay for labels in certain $ increments before you could print labels, so you always have money tied up hoping to be able to use it sometime. Will only be able to ship FedEx and UPS if you have current account with them and can get the software to work together with your existing account. Not very user friendly compared to Pirate Ship.
Alternatives Considered
ShippingEasyReasons for Switching to ShipStation
Was recommended to me by UPS- Industry: Warehousing
- Company size: 51–200 Employees
- Used Daily for 2+ years
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Review Source
ShipStation for B2B (Parcel/LTL/FTL)
Overall, ShipStation has been a successful solution for our team - allowing us to cut down on lead times and expedite important orders
Pros
Ease of use - it is very easy to train new team member as the system is intuitive. We have been able to create custom tags that allow our team to gain more detail into orders to ensure the shipping method is best for the order.
Cons
Splitting shipment can be difficult to manage and often fail to fulfil correctly in our connected ERP system. We have increased our freight shipments, tracking and booking we have had to do outside of ShipStation for these orders.
