About MantisBT

MantisBT is a cloud-based issue management and bug tracking solution designed for software development organizations. The solution helps team members to collaborate on projects and share software development progress with internal teammates and external clients. MantisBT’s email notification feature sends automated emails regarding issue updates, group actions and project statuses to both project manager and team members. The role-based access feature allows project managers to restrict or grant access and permissions for projects, data and information to selected users. MantisBT’s project collaboration feature allows team members to communicate and collaborate on bugs and issues raised by end-users. It also enables project managers and team leaders to customize workflow on the basis of project requirements and resource availability. Users can also access dashboards to keep track of the development progress as well as generate variety of reports to summaries development updates. MantisBT supports operating systems such as Windows, Mac OS X, Solaris and Linux.
MantisBT Software - Issue tracker
MantisBT Software - Account preferences
MantisBT Software - Assign bugs
MantisBT Software - Create reports
MantisBT Software - Issue status
MantisBT Software - Issue tracker - thumbnail
MantisBT Software - Account preferences - thumbnail
MantisBT Software - Assign bugs - thumbnail
MantisBT Software - Create reports - thumbnail
MantisBT Software - Issue status - thumbnail

MantisBT pricing

MantisBT has a free version and offers a free trial. MantisBT paid version starts at US$4.95/month.

Starting Price:
US$4.95/month
Free Version:
Yes
Free trial:
Yes

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MantisBT Reviews

Feature rating

Value for Money
4.5
Functionality
4
Ease of Use
4
Customer Support
3.5
5 reviews of 89 View all reviews
Daniel P.
  • Company size: 501-1,000 Employees
  • Used Weekly for 1+ year
  • Review Source
Value for Money
5
Features
5
Ease of Use
4
Customer Support
4

5
Reviewed on 9/4/2018

If you want to control bugs, MantisBT is the best solution.

Pros

Suitable software to track errors, inform the team through fault reports. It is important to highlight that MantisBT has a free license that allows multiple options to carry the day to day of the software that is already in the test stage. For the user, it has a nice interface and the team can be notified of each stage of the test cycle.

Cons

Your options are limited when it comes to customizing and creating new reports and more accurate tracking of manual test cases. Does not allow direct interaction between users.

Andrew B.
  • Industry: Information Technology & Services
  • Company size: 2-10 Employees
  • Used Monthly for 1+ year
  • Review Source
Value for Money
5
Features
4
Ease of Use
4
Customer Support
5

4
Reviewed on 31/8/2020

Great for tracking features, bugs and managing a distributed team.

Have been using it consistently, does the job and is great price for a small team.

Pros

Easy to customise system, could add workflow and structure to it suited to our specific use case and set up. Works well with easy customisation.

Cons

Notification and feature management through pipeline doesn't have the best visibility - at least not obviously out of the box.

Julián M.
  • Industry: Telecommunications
  • Company size: 2-10 Employees
  • Used Daily for 6-12 months
  • Review Source
Value for Money
0
Features
2
Ease of Use
3
Customer Support
1

3
Reviewed on 16/6/2020

A customizable issue tracker, but requires advanced setup

This software was our very first option to manage our company's tasks. As our business grew, we needed to fit the program into our business logic. Each customization of this software lasted a couple days until it fit. It was a permanent time-consuming task.

Pros

The flexibility of the issue tracker is powerful. It can fit all logic business only with the core features, and it can be hooked to external applications that may exists in the company environment.

Cons

The installation and customization process can be very complex. If the company needs special workflows or external integrations, it may lead to write own add-ons or modify the program at code level to accomplish it.

Jose miguel S.
  • Industry: Computer Software
  • Company size: 11-50 Employees
  • Used Other for 1+ year
  • Review Source
Value for Money
5
Features
3
Ease of Use
4
Customer Support
5

4
Reviewed on 6/12/2019

MantisBT, basic control for basic dev teams

We needed a basic bug tracker system, based on that and we actually work using the predefined workflow: if your needs fits with ours, MantisBT is a very solid, stable and easy to use BTS.
Included Workflow:

Pros

Version 2.x came with a bunch of much needed UI changes. Now MantisBT has a modern look and feel. Also, it maintains its core functionality, so create and manage tickets for your projects is a breathe as always.

Cons

Even in version 2.x, you still have to setup your development workflow using text files, which is not optimal and a very dated way of doing this and makes you take the setup a little longer.

Diane R.
  • Industry: Marketing & Advertising
  • Company size: 2-10 Employees
  • Used Daily for 2+ years
  • Review Source
Value for Money
5
Features
4
Ease of Use
4
Customer Support
0

4
Reviewed on 23/9/2020

Keeps my world running smoothly

I've been using the product for over five years and it does the job.

Pros

I use this product daily to manage all tasks involved in multiple online development projects. It is easy to use, keeps everything organized in one place and is easy to update and customize to my needs.

Cons

It currently meets my needs so no critique at this time. It would be great to have additional training on features we may not be aware of.

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