About YouTrack
YouTrack pricing
YouTrack has a free version and offers a free trial. YouTrack paid version starts at US$3.67/month.
Alternatives to YouTrack
YouTrack Reviews
Feature rating
- Industry: Computer Software
- Company size: 11–50 Employees
- Used Daily for 2+ years
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Review Source
A hidden gem in project/bug tracking
Our overall experience is positive. We run it within our own environments and can't even remember a time when we've ever had any problems or outages. It's rock solid. It's also very performant and does not have unreasonable system requirements. Internal and external users all comment on it's ease of use, particularly as we can hide away the parts which are not so friendly for non-technical users.
We run our projects using the kanban functionality and when we show the boards to some of our clients who are familiar with JIRA often comment on how clean the interface is.
Pros
It's easy to use not just for techies but end users. We use it as a customer support tool and with a simple cheat sheet, they are up and running very rapidly. The same is not true of JIRA which is a bit overwhelming for non-techies and is also way more expensive.
Cons
There's very little to find fault with. There are some minor gaps in functionality but nothing that's been a show stopper throughout the years of use.
- Industry: Health, Wellness & Fitness
- Company size: 11–50 Employees
- Used Daily for 6-12 months
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Review Source
Lightweight and fast without boundaries
Pros
It's very easy to use and getting startet. Also it's very flexible, it can fit in so many workflow styles.Also the software itself is pretty lightweight and fast (much better than a certain Australian competitor)
Cons
When trying to implement SCRUM, we found it difficult to fit YouTrack into this workflow as it had no "borders" for working with sprints and backlogs etc.
Alternatives Considered
TrelloReasons for Switching to YouTrack
More and better overview of tasks and the project in a whole- Industry: Information Technology & Services
- Company size: 2–10 Employees
- Used Daily for 1+ year
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Review Source
Inexpensive alternative to Jira that is a great tool for a startup or SME
Overall, our transition to YouTrack from Jira / Confluence was at first a good cost conscious upgrade for our team. The smooth onboarding process of migrating documentation and tasks from Jira was quite straight forward. However, after some time using the product everyday it was obvious that it loaded extremely slow (even slower than Jira), this included changing ticket statuses, reporting new tickets, etc.
Pros
Onboarding was seamless from Jira / Confluence into YouTrack. It was able to ingest all our existing tickets, comments, attachments, custom fields, etc. without almost any manual configuration.
Cons
The UI is quite confusing and feels clunky. For example when you have multiple projects and looking for the "assigned to me" on individual projects, you have to navigate around before being able to then search. In our opinion.
Reasons for Choosing YouTrack
Initially we were looking for a tool that would be faster and more responsive as we had issues with Jira / Confluence loading tickets very slowly which wasted precious seconds / minutes. Additionally, we didn't want to have to pay for Confluence separately, we wanted an all inclusive tool. YouTrack was an inexpensive alternative that seemed good at the onset.Reasons for Switching to YouTrack
Inexpensive in comparison and the team liked YouTrack
- Industry: Computer Software
- Company size: Self Employed
- Used Weekly for 1+ year
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Review Source
A great bug tracker
Pros
Can be integrated with VCS repos (such as Github or Gitlab)
A lot of custom fields and options to customize issue tracking experience
Great customer support from Jetbrains
Cons
UI a bit minimalistic (it can be a pro for users who like a minimalistic look, but personally I don't like minimal UIs. I prefer more detailed ones)
- Industry: Banking
- Company size: 10,000+ Employees
- Used Daily for 2+ years
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Review Source
YouTrack: My Review
Overall I liked it. A clear visual representation shows how much work is done and how much remains. This product is less expensive than others. YouTrack is a software solution that solves the problems associated with agile board development, making it easier to manage project requirements, finish on time, and track bugs and issues.
Pros
Excellent task management support with YouTrack. It has good visibility and helps increase productivity. The collaboration tools are convenient for teams. A friend recommended this app to me. I find it useful in every aspect of my life. It assists in a wide range of fields. In YouTrack, the project tracker and project manager help me stay on top of what needs to get done and how much time each task takes. Through a browser-based interface, it tracks all types of bugs and manages issues.
Cons
There are not many tutorials about how to efficiently use the software. I had to learn everything myself. The learning curve isn't steep because it's easy to understand, but there should be more options for learning.
