--- description: Review of YouTrack Software: system overview, features, price and cost information. Get free demos and compare to similar programs on Software Advice Ireland. image: https://gdm-localsites-assets-gfprod.imgix.net/images/software_advice/og_logo-55146305bbe7b450bea05c18e9be9c9a.png title: YouTrack | Reviews, Pricing & Demos - SoftwareAdvice IE --- Breadcrumb: [Home](/) > [Collaboration Software](/directory/4138/collaboration/software) > [YouTrack](/software/23783/youtrack) # YouTrack Canonical: https://www.softwareadvice.ie/software/23783/youtrack Page: 1 / 5\ Next: [Next page](https://www.softwareadvice.ie/software/23783/youtrack?page=2) > YouTrack is a project management tool that helps teams streamline their work and increase productivity. It allows teams to track tasks, manage projects, maintain a knowledge base, support customers, and collaborate on projects of any size. The tool can be tailored to the unique needs of teams in various industries such as software development, DevOps, HR, and marketing. YouTrack enhances team efficiency with AI-powered features. It has a text-to-issue transformation feature that lets users easily identify actions and create new tasks from any text. The writing assistance automatically checks grammar, spelling, and punctuation as users compose. The AI Assistant also generates summaries of content and provides suggestions when composing replies in multiple languages. YouTrack offers customizable agile boards that support Kanban, Scrum, and mixed approaches. This allows teams to plan and track projects at all levels. The comprehensive reporting and dashboard features provide detailed analyses of performance and progress indicators. The helpdesk functionality enables teams to support external customers or internal users through a ticket-based system. Teams can also extend YouTrack's functionality through a wide range of apps to manage projects their way and deliver great products. > > Verdict: Rated **4.5/5** by 95 users. Top-rated for **Likelihood to recommend**. ----- ## Quick Stats & Ratings | Metric | Rating | Detail | | **Overall** | **4.5/5** | 95 Reviews | | Ease of Use | 4.1/5 | Based on overall reviews | | Customer Support | 4.4/5 | Based on overall reviews | | Value for Money | 4.4/5 | Based on overall reviews | | Features | 4.4/5 | Based on overall reviews | | Recommendation percentage | 80% | (8/10 Likelihood to recommend) | ## About the vendor - **Company**: JetBrains - **Founded**: 2000 ## Commercial Context - **Starting Price**: US$3.67 - **Pricing model**: Per User (Free version available) (Free Trial) - **Pricing Details**: YouTrack offers both a Cloud and a Server version. YouTrack is free for up to 10 users with unlimited functionality in the cloud or on the server. For teams of 11+ users, paid subscriptions are available, with a price based on the number of users and unlimited functionality. Cloud subscriptions are flexible with monthly or discounted annual pay-per-user payment schemes. Server licenses are perpetual and come with one year of free upgrades and support. User packs are available for groups of 15 users and up. YouTrack prices will be updated on October 1, 2025. - **Target Audience**: Self Employed, 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+ - **Deployment & Platforms**: Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Linux (Desktop), Windows (On-Premise), Linux (On-Premise), Android (Mobile), iPhone (Mobile), iPad (Mobile) - **Supported Languages**: Chinese, English, German, Japanese, Korean, Portuguese, Russian, Spanish - **Available Countries**: Australia, Austria, Belarus, Belgium, Brazil, Canada, Czechia, Denmark, Estonia, Finland, France, Germany, Greece, Hong Kong SAR China, Hungary, Ireland, Israel, Italy, Japan, Latvia and 20 more ## Features - @mentions - Access Controls/Permissions - Activity Dashboard - Activity Tracking - Agile Methodologies - Alerts/Notifications - Assignment Management - Audit Trail - Backlog Management - Bug Tracking - Bug/Issue Capture - Business Process Automation - Change Management - Code Repository Integration - Collaboration Tools - Commenting/Notes - Communication Management - Compliance Tracking - Configurable Workflow - Content Management ## Integrations (14 total) - Bitbucket - Cisco Jabber - Confluence - GitHub - GitLab - IntelliJ IDEA - Jira - PractiTest - Slack - TMetric - TestLodge - TestRail - VCS - Zendesk Suite ## Support Options - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - Chat ## Category - [Collaboration Software](https://www.softwareadvice.ie/directory/4138/collaboration/software) ## Related Categories - [Collaboration Software](https://www.softwareadvice.ie/directory/4138/collaboration/software) - [Workflow Management Software](https://www.softwareadvice.ie/directory/4272/workflow/software) - [Online Project Management Software](https://www.softwareadvice.ie/directory/436/web-based/software) - [Productivity Software](https://www.softwareadvice.ie/directory/4366/productivity/software) - [Bug Tracking Software](https://www.softwareadvice.ie/directory/4721/bug-tracking/software) ## Alternatives 1. [Clockify](https://www.softwareadvice.ie/software/355240/clockify) — 4.8/5 (9235 reviews) 2. [Jira](https://www.softwareadvice.ie/software/4315/jira) — 4.4/5 (15312 reviews) 3. [Asana](https://www.softwareadvice.ie/software/5576/asana) — 4.5/5 (13547 reviews) 4. [Trello](https://www.softwareadvice.ie/software/430585/trello) — 4.5/5 (23487 reviews) 5. [monday.com](https://www.softwareadvice.ie/software/131008/monday-com) — 4.6/5 (5726 reviews) ## Reviews ### "The official Jetbrains issue manager\!" — 4.0/5 > **Anonymous User** | *14 November 2025* | Computer Software | Recommendation rating: 8.0/10 > > **Pros**: You can track everything, the name that Jetbrains choose was very accurate. It's their official tool and it's really helpful. > > **Cons**: Jetbrains should update the UI to make it more modern, unfortunately there weren't any upgrade in a while ----- ### "A very cool tool but..." — 4.0/5 > **Janek** | *30 October 2024* | Internet | Recommendation rating: 8.0/10 > > **Pros**: I really like the ability to freely adapt the layout of the agile boards > > **Cons**: Unfortunately, most of the features I used to use are being withdrawn, forcing me to return to Notion. > > The tool was pretty cool but after the withdrawal of many add-ons it became completely useless to me ----- ### "Holds great promise , allows you to stay on top of things, but leaves a few things wanting" — 3.0/5 > **Verified Reviewer** | *21 August 2018* | Civic & Social Organization | Recommendation rating: 8.0/10 > > **Pros**: compared to the various bug tracking softwares, this one is super simple, and easy to set up and get going. The interface is intuitive and helps keep sprints clean and organized. Performance is good as long as the setup has been done properly, else you will experience lags. Best for small teams which don't want to deal with the complexities of using JIRA. Pricing is based on storage so that is really very helpful. you can do custom queries to search for bugs, and my team uses it every day during the agile meetings. It comes in really handy. > > **Cons**: Not cons per say but 1. Features keep changing under your legs. For example, the option to search by \`Assigned to me\` has altogether disappeared from the main menu. Now you have to specially navigate to find that tag. 2. The url is rather long: mycompanyname.myjetbrains.youtrack.com 3. Comment boxes under tickets look rather medieval. > > Perfect for small teams to be used primarily for bug tracking, and sprint planning. Easy to setup and use without having to jump through any hoops. The interface and the whole system is rather intuitive which comes in handy especially for companies where teams work on multiple projects at the same time and more often than not each is tied with another project in one way or another. Comes with plenty of integrations so one can customize as needed. Everybody at our company loves this product. ----- ### "Powerful and Flexible: YouTrack is good for Team Management" — 4.0/5 > **Sachin** | *23 December 2024* | Information Technology & Services | Recommendation rating: 8.0/10 > > **Pros**: Creating and managing issues is simple. You can add details, attach files, and categorize tasks with tags. It’s easy to track what’s being worked on, who is working on it, and the task's status > > **Cons**: While Youtrack works well with some popular tools, it doesn't have as many integrations as other tools like Jira. This can be a problem for teams using less common tools > > youtrack is good for managing sprints and backlogs, and it integrates with other popular tools. However, it may take some time to learn, and it has fewer integrations compared to other tools. ----- ### "A very strong competitor in the space, it's worth a try" — 5.0/5 > **Cody** | *26 August 2024* | Photography | Recommendation rating: 10.0/10 > > **Pros**: It's super lightweight compared to Jira. The customizability is nearly infinite but easy to manage and understand. The import tool is very handy to retain historic information from other systems like Jira. They include a Confluence competitor without additional charges. Youtrack doesn't nickel and dime their customers like other solutions. It's truly a great value if you're willing to switch. > > **Cons**: The permission structure of Youtrack is really hard to get right. Trying to assign the right permission to various teams and projects involves a lot of trial and error. > > We use Youtrack to keep track of the development of our software applications. To help consolidate our documentation we also rely on their equivalent of Confluence. ----- Page: 1 / 5\ Next: [Next page](https://www.softwareadvice.ie/software/23783/youtrack?page=2) ## Links - [View on SoftwareAdvice](https://www.softwareadvice.ie/software/23783/youtrack) ## This page is available in the following languages | Locale | URL | | de | | | en | | | en-AU | | | en-GB | | | en-IE | | | en-NZ | | | fr | | ----- ## Structured Data