---
description: Review of Sendoso Software: system overview, features, price and cost information. Get free demos and compare to similar programs on Software Advice Ireland.
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title: Sendoso | Reviews, Pricing & Demos - SoftwareAdvice IE
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Breadcrumb: [Home](/) > [Direct Mail Automation Software](/directory/4762/direct-mail-automation-software/software) > [Sendoso](/software/238333/sendoso)

# Sendoso

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> Sendoso is a direct mail automation solution that helps businesses engage with customers by sending personalized gifts, promotional products and handwritten notes. It enables employees to track and manage product sourcing and shipping processes and run marketing campaigns via a unified platform.&#10;&#10;Features of Sendoso include account-based marketing, customer management, sales tracking, demand generation, reporting, single sign-on (SSO) and more. The application allows managers to generate leads, streamline customer engagement operations and track employees’ activities. Additionally, it lets administrators track customers’ contact details, configure workflows and enhance customer retention.&#10;&#10;Sendoso comes with an application programming interface (API), which facilitates integration with several third-party platforms such as SalesLoft, SurveyMonkey, Marketo, Outreach, HubSpot, Calendly, Groove and more. Pricing is available on request and support is extended via phone, email and other online measures.
> 
> Verdict: Rated **4.5/5** by 33 users. Top-rated for **Likelihood to recommend**.

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## Quick Stats & Ratings

| Metric | Rating | Detail |
| **Overall** | **4.5/5** | 33 Reviews |
| Ease of Use | 4.3/5 | Based on overall reviews |
| Customer Support | 4.7/5 | Based on overall reviews |
| Value for Money | 4.3/5 | Based on overall reviews |
| Features | 4.5/5 | Based on overall reviews |
| Recommendation percentage | 90% | (9/10 Likelihood to recommend) |

## About the vendor

- **Company**: Sendoso
- **Founded**: 2017

## Commercial Context

- **Pricing model**: Other
- **Pricing Details**: Sendoso is available across 3 pricing tiers, Essential, Plus, and Pro. Please contact Sendoso directly for pricing information.
- **Target Audience**: Self Employed, 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+
- **Deployment & Platforms**: Cloud, SaaS, Web-based
- **Supported Languages**: English
- **Available Countries**: Canada, United States

## Features

- Campaign Management
- Campaign Personalisation
- Delivery Tracking
- Event Triggered Actions
- Mailer Templates
- Mailing Services Integration
- Performance Metrics
- Personalisation
- Reporting/Analytics

## Integrations (8 total)

- Calendly
- Groove
- HubSpot Marketing Hub
- Marketo Engage
- Microsoft Dynamic 365 CRM  (JourneyTEAM - Reseller)
- SMS Reviews
- Salesforce Platform
- Zapier

## Support Options

- Email/Help Desk
- FAQs/Forum
- Knowledge Base
- Phone Support
- 24/7 (Live rep)
- Chat

## Category

- [Direct Mail Automation Software](https://www.softwareadvice.ie/directory/4762/direct-mail-automation-software/software)

## Related Categories

- [Direct Mail Automation Software](https://www.softwareadvice.ie/directory/4762/direct-mail-automation-software/software)
- [Account Based Marketing Software](https://www.softwareadvice.ie/directory/4394/account-based-marketing/software)

## Alternatives

1. [Seamless](https://www.softwareadvice.ie/software/441610/seamless-ai) — 4.5/5 (487 reviews)
2. [Relayto](https://www.softwareadvice.ie/software/239614/relayto) — 4.8/5 (198 reviews)
3. [Marketo Engage](https://www.softwareadvice.ie/software/21522/marketo-engage) — 4.3/5 (710 reviews)
4. [Apollo.io](https://www.softwareadvice.ie/software/428803/apollo-io) — 4.5/5 (387 reviews)
5. [Cognism](https://www.softwareadvice.ie/software/175843/cognism) — 4.7/5 (255 reviews)

## Reviews

### "Sendoso Review" — 5.0/5

> **Tucker** | *29 October 2018* | Marketing & Advertising | Recommendation rating: 10.0/10
> 
> **Pros**: I've never seen our field marketer get happier about software.  I have never been able to send personalized gifts at scale this easy
> 
> **Cons**: Right now I haven't seen enough of it to find a con.  I'm loving this software
> 
> Overall experience = excellent AND super\!

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### "We can stand out with our advertising campaigns" — 5.0/5

> **Yara** | *27 December 2022* | Real Estate | Recommendation rating: 10.0/10
> 
> **Pros**: Sendoso enables us to coordinate and manage everything related to sending gifts to customers, as it provides us with a variety of gifts that we can design in a way that suits us, and it also coordinates the process of delivering them to customers according to their ability. It is easy with the user interface, and importing and coordinating lists of targeted customers in the campaign in addition to their addresses is very easy and does not take time. I also find it easy to allocate gifts to customers according to their classifications. The status reports and feedback are very useful and enable us to see which gifts and cards have already been delivered and all the other details related to them.
> 
> **Cons**: I hope to include more catalogs, to increase our distinctive options, and to be able to create quality gifts that help us stand out in our campaigns.
> 
> Sendoso enables us to own our own gift shop, which makes us unique in our advertising campaigns, so that we can design marketing and advertising campaigns to benefit us directly and without the intervention of intermediary companies.

-----

### "Game Changer if Executed Correctly" — 3.0/5

> **Verified Reviewer** | *8 October 2018* | Internet | Recommendation rating: 7.0/10
> 
> **Pros**: Really cool idea\! Integrating different vendors with salesforce to enable our sales team to send out gifts has really unlocked the type of campaigns we can run and made procurement way easier\!
> 
> **Cons**: I wish they collected addresses automatically. It adds a step of work that limits the ease of sending out gifts. Something like the Amazon Oneclick experience would be phenomenal. Few bugs here and there
> 
> Overall, a cool idea with execution that needs some work. It's a new company so it's definitely understandable.

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### "A Simple Way to Send Customers a Gift" — 5.0/5

> **Waleed** | *22 March 2022* | Construction | Recommendation rating: 10.0/10
> 
> **Pros**: Sendoso is a really great tool, as it has the ability to keep in touch with clients and promote the company's activities in innovative ways. A welcome addition to all customers, Sendoso takes care of everything for the gifted customer, all you need is to import lists that include names and email addresses. Demand generation teams are empowered to think strategically and creatively about how to deliver value to consumers and potential customers using Sendoso. I love how customer gifts are sent quickly and easily with the help of Sendoso, and I also love how it integrates with Amazon, so that gift purchases are completed and dispatched quickly.
> 
> **Cons**: Certain aspects of the platform require additional investigation, and we've had clients refuse to receive Sendoso's address confirmation emails or click the link to add their address out of concern for its security.
> 
> I'm using Sendoso to honor our customers with personalized gifts. This platform allows us to deliver a remarkable experience to our customer that go above and beyond for us. Sendoso helps me to personalize my work and much of what I do is over the phone.

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### "A very handy solution for sales teams to structure their customer interactions in a pleasing manner." — 5.0/5

> **Alaa** | *14 June 2022* | Information Technology & Services | Recommendation rating: 10.0/10
> 
> **Pros**: I appreciate the idea that there are so many options to suit everyone and any event. I like how Sendoso assists us in building relationships with potential and future clients. It always allows us to give them distinctive gifts, thanks to a unified platform that is simple to use. We may use Sendoso to maintain inventory and plan new orders, as well as control everything related to providing gifts and monitor the success of the team in this regard. Sendoso has assisted us in broadening the reach of our e-gift approach, particularly when we attend a conference or exposition, and has enabled us to offer additional incentives to attend, engage, and deepen discourse in order to strengthen our relationships with new clients and clients.
> 
> **Cons**: There are not many unwanted or complicated matters, just some organizational matters that are sometimes annoying, as shipments may not arrive on time, and the process of navigating through different catalogs and choosing the products we want can sometimes be complicated.
> 
> Sendoso added value to the customer loyalty process by surprising them with unusual gifts, which helped us improve our relationships with existing customers, and enabled us to attract new customers in this way.

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## Links

- [View on SoftwareAdvice](https://www.softwareadvice.ie/software/238333/sendoso)

## This page is available in the following languages

| Locale | URL |
| en | <https://www.softwareadvice.com/account-based-marketing/sendoso-profile/> |
| en-AU | <https://www.softwareadvice.com.au/software/238333/sendoso> |
| en-GB | <https://www.softwareadvice.co.uk/software/238333/sendoso> |
| en-IE | <https://www.softwareadvice.ie/software/238333/sendoso> |
| en-NZ | <https://www.softwareadvice.co.nz/software/238333/sendoso> |

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