--- description: Review of 360dialog Software: system overview, features, price and cost information. Get free demos and compare to similar programs on Software Advice Ireland. image: https://gdm-localsites-assets-gfprod.imgix.net/images/software_advice/og_logo-55146305bbe7b450bea05c18e9be9c9a.png title: 360dialog | Reviews, Pricing & Demos - SoftwareAdvice IE --- Breadcrumb: [Home](/) > [Conversational Marketing Platforms](/directory/4671/conversational-marketing/software) > [360dialog](/software/239528/360dialog) # 360dialog Canonical: https://www.softwareadvice.ie/software/239528/360dialog Page: 1 / 2\ Next: [Next page](https://www.softwareadvice.ie/software/239528/360dialog?page=2) > 360dialog is a messaging iPaaS solution provider and also an official WhatsApp Business Solution Provider. This solution helps businesses facilitate WhatsApp and other messaging channels in customer interaction and commerce. 360dialog provides a WhatsApp Newsletter solution for Enterprises with marketing automation and a WhatsApp analytics platform. Moreover, the Official BSP offers a partnership program that enables Independent software vendors (ISVs) and software developers to add the WhatsApp Business API to their business offerings. 360dialog has built a powerful integration platform reducing the time to create an integration significantly. Also, 360dialog is providing integrations into Hubspot, Google People API, and Zapier plus a robust Marketing Automation for WhatsApp. The sign-up process to access the WhatsApp Business API is very simple and takes only 5 minutes. The API is compatible with many solutions in the market that our partners or independent software vendors provide. This enables users to integrate their WhatsApp Business API with a team inbox, chatbots, and CRM and automation integrations. > > Verdict: Rated **3.4/5** by 14 users. Top-rated for **Likelihood to recommend**. ----- ## Quick Stats & Ratings | Metric | Rating | Detail | | **Overall** | **3.4/5** | 14 Reviews | | Ease of Use | 3.5/5 | Based on overall reviews | | Customer Support | 3.2/5 | Based on overall reviews | | Value for Money | 3.6/5 | Based on overall reviews | | Features | 3.8/5 | Based on overall reviews | | Recommendation percentage | 60% | (6/10 Likelihood to recommend) | ## About the vendor - **Company**: 360dialog - **Location**: Berlin, Germany ## Commercial Context - **Starting Price**: €49.00 - **Pricing model**: Per User - **Pricing Details**: Pricing is per WhatsApp business account or WhatsApp number. - **Target Audience**: 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+ - **Deployment & Platforms**: Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Linux (Desktop), Windows (On-Premise), Linux (On-Premise) - **Supported Languages**: Arabic, English, German, Portuguese, Russian, Spanish, Turkish - **Available Countries**: Afghanistan, Albania, Algeria, Andorra, Angola, Anguilla, Antigua & Barbuda, Argentina, Armenia, Aruba, Austria, Azerbaijan, Bahamas, Bahrain, Bangladesh, Barbados, Belarus, Belgium, Belize, Benin and 185 more ## Features - API - Audience Targeting - Autoresponders - CRM - Campaign Management - Campaign Segmentation - Chat/Messaging - Chatbot - Customer Segmentation - Email Management - Engagement Tracking - Lead Capture - Lead Management - Lead Qualification - Live Chat - Mobile Access - Reporting/Analytics - Social Media Integration - Template Management - Third-Party Integrations ## Integrations (7 total) - HubSpot CRM - HubSpot Service Hub - Jira - Marketo Engage - Shopify Plus - WooCommerce - Zapier ## Support Options - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - Chat ## Category - [Conversational Marketing Platforms](https://www.softwareadvice.ie/directory/4671/conversational-marketing/software) ## Related Categories - [Conversational Marketing Platforms](https://www.softwareadvice.ie/directory/4671/conversational-marketing/software) - [iPaaS Software](https://www.softwareadvice.ie/directory/4668/ipaas/software) ## Alternatives 1. 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[Freshchat](https://www.softwareadvice.ie/software/436347/freshchat) — 4.2/5 (150 reviews) ## Reviews ### "Reliable, economical and flexible" — 4.0/5 > **Luciano** | *2 June 2022* | Information Technology & Services | Recommendation rating: 8.0/10 > > **Pros**: The aspect that I liked most about 360dialog is the simplicity with which it is possible to integrate into the ecosystem of your ChatBot marketing systems, including Facebook Business Manager. > > **Cons**: Sometimes the response times from the assistance are not quick, so in case you have problems or needs you have to resign yourself and have a little patience > > The general experience is positive: configuration of the number, included in the Facebook Business Manager, creation of templates ... these are all easily manageable aspects through this very intuitive too. A little patience is needed in the case of customer assistance, which does not always intervene with the desired timeliness. ----- ### "Great customer support and a master class for customer ease of use" — 5.0/5 > **Jasser** | *7 July 2023* | Hospitality | Recommendation rating: 9.0/10 > > **Pros**: The dashbaord get a 10 out of 10 for easy of useDocumentation is clearl and concise > > **Cons**: Nothing yet that I can think of to provide a negative comment > > Satsified partner ----- ### "They steal your money\!" — 1.0/5 > **Andrei** | *4 August 2026* | Consumer Services | Recommendation rating: 0.0/10 > > **Pros**: Nothing. Mediocre service. They offer basic services that they charge to much for and I do not recommend using them. > > **Cons**: Ultra, mega bad customer support service. They invoiced services in advance, during a weekend and refused to refund me when i ve canceled. ----- ### "Great Automation Solution for Digital Businesses" — 5.0/5 > **Elisha Gindae** | *22 February 2023* | Banking | Recommendation rating: 10.0/10 > > **Pros**: The messenger solution utilizes a smart Use Cases \& Technology. The WhatsApp Messaging API feature has been one that has been a great solution for us as a business and for our customers. > > **Cons**: Payments for services are current on as is, instead of at the end of the month. This would be better for reconciling accounts rather than having charges come in daily. > > We are serving a digital age of customers in our industry that has proven likable for our customer base in terms of accessibility and convince at your fingertips from anywhere in the world. ----- ### "Powerful tool that gives control over WhatsApp" — 5.0/5 > **Abhinav** | *18 June 2022* | Information Technology & Services | Recommendation rating: 10.0/10 > > **Pros**: 360dialog has amazing whatsapp apis. I used it for my client Business to go live over whatsapp. Best part of it is you can have WhatsApp to and fro communication and control that with a bot. It's a amazing way to connect with your customers. > > **Cons**: 360dialog has direct whatsapp api but currently WhatsApp has started it's competition cloud api by WhatsApp which is a cheaper substitute with sams number of functionalities. > > it's a feature loaded tool to get to and fro communication from WhatsApp via APIs and power of bots. ----- Page: 1 / 2\ Next: [Next page](https://www.softwareadvice.ie/software/239528/360dialog?page=2) ## Links - [View on SoftwareAdvice](https://www.softwareadvice.ie/software/239528/360dialog) ## This page is available in the following languages | Locale | URL | | de | | | en | | | en-AU | | | en-GB | | | en-IE | | | en-NZ | | ----- ## Structured Data