About Neat
Neat pricing
Neat does not have a free version but does offer a free trial. Neat paid version starts at US$288.00/year.
Alternatives to Neat
Neat Reviews
Feature rating
- Industry: Entertainment
- Company size: 2-10 Employees
- Used Weekly for 1-5 months
-
Review Source
Best serive EVER!
Running a bank account with a bank that is actually there for you and is extremely proactive.
Pros
I have never ever come across such a flawless experience. Their clean webpage, the efficiency of opening a bank account, the security entailed in it, the professionalism of their compliance, and most of all their exceptional service.
You can reply to generic emails they send you, you can contact them on the webpage with any question and they will be there for you. They will get back to you with links and solutions etc.
Again, their service is amazing and I am sure anyone will be extremely satisfied working with them.
they have a deal with stripe where new startups don't pay stripe fees.
Cons
I haven't explored thier integrations yet. Once I do I will update.
Response from Neat
Thank you for submitting a review!
We are very happy to hear that you are enjoying Neat!
Awesome to know you are utilizing our features and are enjoying the Neat experience!
- Industry: Real Estate
- Company size: 2-10 Employees
- Used Daily for 2+ years
-
Review Source
Great if they allowed software not in the cloud
Pros
The scanner software is great and the documents scan well
Cons
They no longer support a software and want you to store all your scanned documents in the cloud. We only store on our firewall protected server. I'm not paying for document storage so we will use the old software until it will no longer work.
Response from Neat
Hi Ginger,
Thanks for your review. While we no longer provide updates for the retired software, you are certainly free to continue using it on your computer.
We do want to let you know that we provide bank level encryption security for our cloud service and have focused on the cloud because it allows us to provide unlimited storage at no extra cost, access from any web browser to view and share your information, and you can scan from virtually anywhere to the cloud via the Neat mobile app included free with subscriptions to Neat's cloud service.
We'll be here whenever you are ready to try Neat's cloud service.
- Industry: Design
- Company size: Self Employed
- Used Daily for 2+ years
-
Review Source
Was great until then went to Cloud Only Option and Subscription Plans
I was a long time user of Neat for awhile. I bought the neat Desk Scanner for both my home and work office and used their software and eventually their cloud for several years. I liked the legacy software. It was easy to use, you could easily export entire folders, combine receipts/etc.
When they switched to Cloud only things became incredibly frustrating. Yes, the legacy software could still be used if you had it - but they wouldn't update it. I found using the Cloud platform incredibly limiting. Logging and upload receipts took extra steps and a lot longer. I wasn't able to easily combine receipts anymore. No way to bulk export receipts/folders. Even thoguh they claimed that their cloud software had all the features of the legacy software it didn't...and after a couple years of using it, it still didn't. Meanwhile, the prices kept hiking up, so I looked for another solution. Eventually, I switched to FileCenter DMS (I have been very happy with it), but to get everything off of Neat, I had to sync from the legacy software then export from there as the Cloud software could only export one file/receipt at a time (this, in my mind equates to holding your info hostage when they advertise plans for 1,000's of documents and it took awhile going back and forth with support for them to finally tell me how I can export more than one file at a time using their legacy software [obviously they don't want people to know this so it keeps them with their software]).
Pros
It was a great way to add in receipts, keep track of them and generate reports for taxes.
Cons
Really only valuable for receipts and contacts. Documents you can store, but they were as PDFs only - you can't store editable documents in it.
Response from Neat
Thank you for submitting review.
We greatly apologize for any inconvenience caused after the retirement of the Legacy software. We are glad that you were able to export your files and all issues were resolved with migrating your information. We are sad to see you go and hope that you come back to experience and all of our new features that we currently have and enjoy the fantastic features that are coming in the future.
- Industry: Health, Wellness & Fitness
- Company size: 11-50 Employees
- Used Daily for 2+ years
-
Review Source
More than pays for itself
Excellent
Pros
In the age where most business is conducted through Credit Card transactions, it is vital to match charges to invoices. Often Neat has caught companies which charged us for merchandise however it never shipped. In addition, it helps filter out companies which have lousy accounting practices and try to double collect for invoices over one plus years. Just with those two scenarios alone, it more than pays for itself.
Cons
The Scan to Neat has to be just a tad bit user-friendly.
Response from Neat
Thank you for submitting a review!
We are happy to hear that you are enjoying using the Neat website! We greatly appreciate the kind words!
- Industry: Real Estate
- Company size: 2-10 Employees
- Used Daily for 2+ years
-
Review Source
Would love to customize
Pros
mildly easy to use - the new app taking the photo is slower than i would like - would prefer to click the photo as opposed to it taking it.
Cons
I wish i could edit the categories - if there is a typo it automatically saves it. I would like to be able to edit the expense categories.
Response from Neat
Thank you for submitting a review!
The Neat mobile app allows you to manually capture your photos now! All you have to do is toggle one and off the Auto Capture feature. You are able to edit the categories but unfortunately, deleting them is not an option in the mobile app. We apologize for any inconvenience caused.
