--- description: Review of Zuper Software: system overview, features, price and cost information. Get free demos and compare to similar programs on Software Advice Ireland. image: https://gdm-localsites-assets-gfprod.imgix.net/images/software_advice/og_logo-55146305bbe7b450bea05c18e9be9c9a.png title: Zuper | Reviews, Pricing & Demos - SoftwareAdvice IE --- Breadcrumb: [Home](/) > [Warranty Management Software](/directory/4674/warranty-management/software) > [Zuper](/software/239881/zuper) # Zuper Canonical: https://www.softwareadvice.ie/software/239881/zuper Page: 1 / 3\ Next: [Next page](https://www.softwareadvice.ie/software/239881/zuper?page=2) > Zuper is the most adaptable and intelligent field service management (FSM) solution that helps service businesses automate scheduling, dispatching, mobile workforce operations, and customer communications. Designed for mid-market and enterprise organizations, such as Roofing, HVAC, Plumbing, Electrical, and other field service companies—Zuper transforms technology into a competitive advantage. With Zuper’s unrivalled technology, organizations can empower field teams, delight customers and grow their businesses, transforming their teams into Zuper heroes. Key features: Intelligent Scheduling \& Dispatching Automate scheduling and routing by matching jobs to the right technician based on skills, availability, territory and proximity, and generate efficient recurring routes to save travel time and fuel. Mobile App with Offline Mode Empower technicians with a user-friendly iOS/Android interface for job details, service history, checklists and customer data—even without connectivity—so they have everything they need onsite. Customer Portal \& Real-Time Updates Offer end users a self-serve portal for service requests, quote approvals, job tracking, online payments and automated ETAs/notifications to keep customers informed at every step. No-Code Workflows \& Automation Empower operations teams to build end-to-end workflows for scheduling, invoicing, contract renewals and notifications via drag-and-drop logic, reducing manual effort and errors. Analytics \& Reporting Turn operational data into actionable insights with customizable dashboards and reports on workforce productivity, service performance and revenue trends, accelerating business growth through upsell opportunities and instant payments. Scalable Integrations Connect to 60+ best-in-class applications—such as HubSpot, QuickBooks, Zendesk and Sage—via prebuilt connectors and open APIs to maintain a unified, extensible technology stack. > > Verdict: Rated **4.5/5** by 42 users. Top-rated for **Likelihood to recommend**. ----- ## Quick Stats & Ratings | Metric | Rating | Detail | | **Overall** | **4.5/5** | 42 Reviews | | Ease of Use | 4.4/5 | Based on overall reviews | | Customer Support | 4.4/5 | Based on overall reviews | | Value for Money | 4.3/5 | Based on overall reviews | | Features | 4.4/5 | Based on overall reviews | | Recommendation percentage | 80% | (8/10 Likelihood to recommend) | ## About the vendor - **Company**: Zuper ## Commercial Context - **Pricing model**: Per User - **Pricing Details**: Simple Pricing for Smarter Field Service\! Everything you need to manage jobs, dispatch technicians, and streamline operations—all in one transparent, tiered plan. Our Starter plan gives small teams the essentials: one-off and recurring job setup, live mobile \& desktop technician tracking, custom job notes and checklists, location-aware scheduling, and in-app team chat with basic alerts. When you’re ready to level up, Core adds intelligent dispatch with recurring routes and service territories, multi-warehouse inventory (with serial-number tracking), fully customizable workflows and proposals, plus enterprise-grade asset-lifecycle and digital contract management—all on top of every Starter feature. And for organizations that demand maximum flexibility and scale, Premium rounds out the platform with color-coded, icon-driven dispatch boards, preventative-maintenance planning, warranty tracking, and complex project support with progressive invoicing. Optional Add-Ons (all tiers) Zuper Pay: In-app payment processing Customer Portal: Self-service portal for your clients Zuper Fleet: Vehicle-tracking dashboard Zuper Connect: Telephony integration Data Migration: Seamless legacy-to-Zuper transition (scoping required) - **Target Audience**: 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+ - **Deployment & Platforms**: Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Linux (Desktop), Chromebook (Desktop), Android (Mobile), iPhone (Mobile), iPad (Mobile) - **Supported Languages**: Dutch, English, French, German, Italian, Portuguese, Russian, Spanish, Swedish - **Available Countries**: Afghanistan, Albania, Algeria, American Samoa, Andorra, Angola, Anguilla, Antigua & Barbuda, Argentina, Armenia, Aruba, Australia, Austria, Azerbaijan, Bahamas, Bahrain, Bangladesh, Barbados, Belarus, Belgium and 208 more ## Features - API - Access Controls/Permissions - Accounting - Accounting Integration - Activity Dashboard - Activity Tracking - Alerts/Notifications - Appointment Scheduling - Asset Accounting - Asset Assignment - Asset Lifecycle Management - Asset Tracking - Audit Trail - Automated Scheduling - Barcode/Ticket Scanning - Barcoding/RFID - Billing & Invoicing - Bills of Material - Booking Management - Budgeting/Forecasting ## Integrations (56 total) - Aircall - Avalara - Bitwarden - ClickSend - CloudTalk - Clyr - Dialpad - Field Nation - Freshdesk - Freshsales - Google Calendar - Gupshup - HubSpot CRM - HubSpot Service Hub - Infobip ... and 41 more integrations ## Support Options - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - Chat ## Category - [Warranty Management Software](https://www.softwareadvice.ie/directory/4674/warranty-management/software) ## Related Categories - [Warranty Management Software](https://www.softwareadvice.ie/directory/4674/warranty-management/software) - [Public Works Software](https://www.softwareadvice.ie/directory/4176/public-works/software) - [Route Planning Software](https://www.softwareadvice.ie/directory/1917/route-planning/software) - [Manufacturing Software](https://www.softwareadvice.ie/directory/4704/manufacturing/software) - [Workforce Management Software](https://www.softwareadvice.ie/directory/374/workforce-management-software/software) ## Alternatives 1. [Jobber](https://www.softwareadvice.ie/software/3660/jobber-lawncare) — 4.6/5 (1420 reviews) 2. [FieldPulse](https://www.softwareadvice.ie/software/109782/fieldpulse) — 4.6/5 (411 reviews) 3. [Housecall Pro](https://www.softwareadvice.ie/software/7729/housecall) — 4.7/5 (2737 reviews) 4. [Connecteam](https://www.softwareadvice.ie/software/109560/connecteam) — 4.6/5 (5058 reviews) 5. [Service Fusion](https://www.softwareadvice.ie/software/5783/service-fusion) — 4.3/5 (290 reviews) ## Reviews ### "The Leading FSM Solution - Zuper" — 4.0/5 > **Wajid** | *4 April 2022* | Information Technology & Services | Recommendation rating: 10.0/10 > > **Pros**: Beginning with the attendance management to the more complex processes including work order management are made very easy on Zuper. > > **Cons**: Zuper does not have an accounting module, hence another software is required to manage the accounts. If Zuper had a robust accounting module, then it would be a very holistic software for FSM. ----- ### "Zuper review" — 4.0/5 > **Shandra** | *28 March 2025* | Hospital & Health Care | Recommendation rating: 8.0/10 > > **Pros**: I like the dashboard. Lots of info there and some areas I'm not even using yet > > **Cons**: the search and filters. sometimes I will search up a job number and instead of it coming up first, it will be at the end of a list of many. The filters don't see to pull up everything, which scares me. I don't feel like I can rely on the information given to me from Zuper. For example, I felt like I had an active list of my Trials for Nanaimo and was checking them out and trying to update them. Then Sales reps came up and gave me Trial numbers that weren't even on my filtered list. > > I wish that there was a page that could show a list of all active trials, over due, started, not started, ready, etc. Maybe with a menu to select a block of dates. Like Jan. 1st - Feb. 15th. ----- ### "Awesome experience" — 5.0/5 > **Verified Reviewer** | *23 March 2026* | Alternative Medicine | Recommendation rating: 10.0/10 > > **Pros**: DIY" Customization \& No-Code Workflows Zuper’s biggest strength is that it doesn’t force you into a pre-set box. Why it’s great: You can build your own checklists, custom fields, and automated workflows without needing a developer. Whether you’re in HVAC, solar, or cleaning, you can make the software speak your specific industry language. > > **Cons**: The "Configuration" Learning Curve Because Zuper is so flexible, it isn't exactly "plug-and-play." The Issue: Setting up the specific workflows, custom fields, and automated triggers requires a significant time investment. Many users feel overwhelmed by the sheer number of settings and menus during the first few weeks. Review Tip: You could mention that while the "DIY" aspect is a pro, the initial setup can be daunting without dedicated time for staff training. > > The "Big Picture" Sentiment Most users describe Zuper as a "force multiplier." It isn’t just a digital calendar; it’s a central nervous system for field operations. The Transition: You likely moved from spreadsheets or a rigid app (like Jobber or Housecall Pro) to Zuper because you needed more control over your specific workflows. The Result: The "professionalism" of your business increases because customers get "Uber-style" tracking, and technicians have everything they need on their phones. ----- ### "Dont believe the hype" — 1.0/5 > **Miguel** | *23 July 2025* | Medical Devices | Recommendation rating: 0.0/10 > > **Pros**: They promised the world. Told me they could tailor there software to do anything we needed. Reasonably price for what they were offering. > > **Cons**: False promises made they could not get there software to do what they had promised. Constantly repeating the same issues over and over. > > Worked with them for almost a year repeating the same issues over and over. We would have a zoom meeting i would tell them the issues then they would tell me they would fix it. In a week or two we would have another zoom meeting were they would ask if there was any issues and i would tell them YES you still didn't fix the issues i brought up in the last three meetings. When they did fixed one thing in the software then something else didn't work. Huge waste of time and money. Would never recommend this company. ----- ### "All in one Field Service Management Platform" — 5.0/5 > **Davide** | *24 February 2026* | Information Technology & Services | Recommendation rating: 9.0/10 > > **Pros**: What I liked most about Zuper is how smoothly it connects dispatching, technician tracking, invoicing, and customer communication in one platform. The automation tools reduce manual work, and the mobile app keeps field teams efficient and accountable. > > **Cons**: The reporting customization feels limited, and advanced features have a learning curve that slows initial onboarding for new teams. ----- Page: 1 / 3\ Next: [Next page](https://www.softwareadvice.ie/software/239881/zuper?page=2) ## Links - [View on SoftwareAdvice](https://www.softwareadvice.ie/software/239881/zuper) ## This page is available in the following languages | Locale | URL | | en | | | en-AU | | | en-GB | | | en-IE | | | en-NZ | | | fr | | ----- ## Structured Data