---
description: Review of Unifocus Software: system overview, features, price and cost information. Get free demos and compare to similar programs on Software Advice Ireland.
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title: Unifocus | Reviews, Pricing & Demos - SoftwareAdvice IE
---

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# Unifocus

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> If you're a hotel manager juggling spreadsheets, outdated systems, and last-minute shift changes, Unifocus was built for you. Whether you run a boutique resort, a multi-property chain, or oversee departments like housekeeping, F\&amp;B, and events—Unifocus offers a smarter, simpler way to manage your people and daily operations.&#10;&#10;Who It’s For&#10;Unifocus is built for hospitality leaders who wear many hats. From general managers and department heads to HR and regional ops, it helps streamline scheduling, labor tracking, compliance, and task execution. If you manage teams across multiple sites or regions with complex labor laws and multilingual needs, Unifocus is flexible enough to handle it.&#10;&#10;Why Unifocus Stands Out&#10;1. Built for Hospitality&#10;Unifocus isn't retrofitted HR software—it's purpose-built for hotels. It understands variable demand, tipping structures, and the unique service dynamics of hospitality environments.&#10;&#10;2. All-in-One Platform&#10;Labor management and task operations live in one place. From forecasting and mobile punching to room inspections and service recovery, Unifocus replaces multiple disconnected systems.&#10;&#10;3. Demand-Based Scheduling&#10;Using AI and real-time PMS/POS data, Unifocus forecasts staffing needs down to 15-minute increments, helping you schedule with accuracy—reducing costs while maintaining service levels.&#10;&#10;4. Empowered Mobile Experience&#10;Team members use the app to check schedules, swap shifts, clock in/out, and request time off. Managers fill shifts, approve requests, and track attendance—all from their phone.&#10;&#10;5. Real-Time Dashboards \&amp; Insights&#10;Monitor labor cost trends, compliance violations, and department performance across one or many properties. Use filters to make decisions with clarity and speed.&#10;&#10;Support That Stays With You&#10;Quick Onboarding \&amp; Flexible Rollout&#10;Choose self-installation or guided implementation. Training tools, webinars, and in-app resources help your team hit the ground running.&#10;&#10;24/7 Global Support&#10;With service centers in the U.S., U.K., India, and Singapore, you’re never without help. Our experts are hospitality-focused and understand your operational realities.&#10;&#10;Dedicated Success Team&#10;You’ll be paired with a Customer Success Manager who knows your goals and helps you get ongoing value from the platform.&#10;&#10;Key Features&#10;AI-Powered Labor Forecasting&#10;&#10;Automated Scheduling with Work Rule Compliance&#10;&#10;Time \&amp; Attendance via Mobile, Biometric \&amp; Web&#10;&#10;Multi-property \&amp; Multi-department Planning&#10;&#10;Task Management for Housekeeping, Maintenance \&amp; More&#10;&#10;Service Recovery \&amp; Room Inspection Tools&#10;&#10;Configurable Alerts (OT, no-shows, shift gaps)&#10;&#10;Integrations with PMS, POS, HRIS, Payroll (e.g., Oracle, Agilysys)&#10;&#10;Secure SSO Access, Role-Based Controls&#10;&#10;SOC 1 \&amp; SOC 2 Certification&#10;&#10;GDPR-Compliant Data Handling&#10;&#10;Multilingual Mobile Interface&#10;&#10;Why Hotels Choose Unifocus&#10;Time Saved: Hours reclaimed every week from streamlined scheduling and operations.&#10;&#10;Lower Labor Costs: Eliminate unnecessary OT and overstaffing.&#10;&#10;Happier Teams: Mobile empowerment reduces friction and improves retention.&#10;&#10;Better Guest Service: Right-size staffing improves response times and guest satisfaction.&#10;&#10;Unifocus gives hospitality leaders clarity, control, and confidence. If you’re ready to modernize your hotel operations and take care of your people like never before, explore Unifocus today.
> 
> Verdict: Rated **4.5/5** by 80 users. Top-rated for **Likelihood to recommend**.

-----

## Quick Stats & Ratings

| Metric | Rating | Detail |
| **Overall** | **4.5/5** | 80 Reviews |
| Ease of Use | 4.3/5 | Based on overall reviews |
| Customer Support | 4.2/5 | Based on overall reviews |
| Value for Money | 4.3/5 | Based on overall reviews |
| Features | 4.3/5 | Based on overall reviews |
| Recommendation percentage | 80% | (8/10 Likelihood to recommend) |

## About the vendor

- **Company**: Unifocus

## Commercial Context

- **Pricing model**: Other
- **Pricing Details**: UniFocus pricing is a per month model calculated using the number of locations, employees, and level of service package.
- **Target Audience**: 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+
- **Deployment & Platforms**: Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Android (Mobile), iPhone (Mobile), iPad (Mobile)
- **Supported Languages**: Chinese, English, French, German, Italian, Japanese, Portuguese, Russian, Spanish
- **Available Countries**: Australia, Austria, Belgium, Canada, China, Croatia, Denmark, Finland, France, Germany, Hong Kong SAR China, Indonesia, Ireland, Italy, Maldives, Monaco, Netherlands, New Zealand, Norway, Philippines and 13 more

## Features

- API
- Access Controls/Permissions
- Action Management
- Activity Dashboard
- Activity Tracking
- Activity/News Feed
- Alerts/Notifications
- Appointment Management
- Approval Process Control
- Asset Tracking
- Attendance Management
- Attendance Tracking
- Audit Trail
- Automated Scheduling
- Availability Management
- Benchmarking
- Benefits Management
- Biometric Recognition
- Budgeting/Forecasting
- Business Process Automation

## Integrations (28 total)

- ADP GlobalView Payroll
- AVERO Personaleinsatzplanung
- Akia
- Alexa
- Alliants Experience Platform
- Averox Business Management
- BambooHR
- CoBRA
- Dayforce HCM
- Glowing
- Infor Property Management
- Intelity
- Legrand CRM
- Mews
- MicroSale

... and 13 more integrations

## Support Options

- Email/Help Desk
- FAQs/Forum
- Knowledge Base
- Phone Support
- 24/7 (Live rep)
- Chat

## Category

- [Workflow Management Software](https://www.softwareadvice.ie/directory/4272/workflow/software)

## Related Categories

- [Workflow Management Software](https://www.softwareadvice.ie/directory/4272/workflow/software)
- [Time and Expense Software](https://www.softwareadvice.ie/directory/222/time-and-expense/software)
- [Team Management Software](https://www.softwareadvice.ie/directory/4050/team-management/software)
- [Nurse Scheduling Software](https://www.softwareadvice.ie/directory/4377/nurse-scheduling/software)
- [Employee Communication Tools](https://www.softwareadvice.ie/directory/4370/employee-communication-tools/software)

## Alternatives

1. [Clockify](https://www.softwareadvice.ie/software/355240/clockify) — 4.8/5 (9235 reviews)
2. [BambooHR](https://www.softwareadvice.ie/software/27196/bamboohr-payroll) — 4.6/5 (3108 reviews)
3. [Rippling](https://www.softwareadvice.ie/software/410674/rippling) — 4.9/5 (4615 reviews)
4. [RUN Powered by ADP](https://www.softwareadvice.ie/software/422321/run-powered-by-adp) — 4.6/5 (1334 reviews)
5. [Paycom](https://www.softwareadvice.ie/software/32588/paycom) — 4.4/5 (1189 reviews)

## Reviews

### "Master Reviewer" — 5.0/5

> **Mike** | *20 March 2026* | Food & Beverages | Recommendation rating: 4.0/10
> 
> **Pros**: What I like most about Unifocus is that it provides employee scheduling, time tracking and labor forecasting.
> 
> **Cons**: What I like least about Unifocus is that there may be some sort of confusion online with other similar company names.
> 
> My overall experience with Unifocus has been tremendous and I will definitely recommend it to others.

-----

### "Strong time tracking and scheduling, but needs UI improvements" — 4.0/5

> **Valentino** | *16 October 2025* | Entertainment | Recommendation rating: 8.0/10
> 
> **Pros**: The scheduling and time tracking features are very accurate and help reduce payroll errors and overtime costs.
> 
> **Cons**: The user interface feels outdated and navigating between modules can be slow and confusing for new users.
> 
> Unifocus helped us better manage shifts and hours. It made compliance easier but has a learning curve for new staff.

-----

### "Number one" — 5.0/5

> **Samantha** | *28 November 2023* | Hospitality | Recommendation rating: 10.0/10
> 
> **Pros**: Easy to use.&#10;Easy to install. &#10;Plenty of uses
> 
> **Cons**: Sometimes the system crashes and they dont list updates right away

-----

### "Unifocus Review" — 5.0/5

> **Austin** | *9 August 2025* | Education Management | Recommendation rating: 10.0/10
> 
> **Pros**: What I liked most about Unifocus was how user-friendly and organized it was. It made it easy to view my schedule, track my hours, and request time off all in one place. The clear layout and quick updates helped me stay on top of changes without confusion
> 
> **Cons**: What I liked least about Unifocus was that updates to schedules or changes in shifts weren’t always communicated through notifications right away, which sometimes made it easy to miss important updates
> 
> Overall, my experience with Unifocus was positive. It was a convenient and efficient tool for managing schedules, tracking hours, and requesting time off. While there were occasional delays in notifications, the platform overall made work scheduling much more organized and accessible

-----

### "On Track And On Time" — 5.0/5

> **MEGHAN** | *17 October 2025* | Hospitality | Recommendation rating: 10.0/10
> 
> **Pros**: I liked how manageable the time tracking could be . It keeps tracking organized and easy to find what I'm looking for on a day to day basis.
> 
> **Cons**: Not very often but once in a while there would be a slight glitch and the information that I entered would not save and id have to enter it again.
> 
> Overall my experience with using Unifocus is a positive one. It is easy to navigate and its very user friendly anyone can learn how to use it. I like to keep my records organized and this has been a big plus in my everyday routine.

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## Links

- [View on SoftwareAdvice](https://www.softwareadvice.ie/software/240204/unifocus)

## This page is available in the following languages

| Locale | URL |
| de | <https://www.softwareadvice.de/software/240204/unifocus> |
| en | <https://www.softwareadvice.com/customer-experience/unifocus-profile/> |
| en-AU | <https://www.softwareadvice.com.au/software/240204/unifocus> |
| en-GB | <https://www.softwareadvice.co.uk/software/240204/unifocus> |
| en-IE | <https://www.softwareadvice.ie/software/240204/unifocus> |
| en-NZ | <https://www.softwareadvice.co.nz/software/240204/unifocus> |
| fr | <https://www.softwareadvice.fr/software/240204/unifocus> |

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