--- description: Review of Xref Software: system overview, features, price and cost information. Get free demos and compare to similar programs on Software Advice Ireland. image: https://gdm-localsites-assets-gfprod.imgix.net/images/software_advice/og_logo-55146305bbe7b450bea05c18e9be9c9a.png title: Xref | Reviews, Pricing & Demos - SoftwareAdvice IE --- Breadcrumb: [Home](/) > [Background Check Software](/directory/3409/background-check/software) > [Xref](/software/240580/xref) # Xref Canonical: https://www.softwareadvice.ie/software/240580/xref Page: 1 / 5\ Next: [Next page](https://www.softwareadvice.ie/software/240580/xref?page=2) > Xref is an online platform for recruiters and HR departments that performs automated candidate reference checks. Key features include criminal background checks, employment and skills qualification checks, visa entitlements, financial credit checks, and psychometric assessments. Xref software is suitable for executing real-time identity verification. The app uses facial recognition and liveness detection technology to reduce identity fraud. It aims to reduce hiring times and help businesses hire good staff by identifying potential issues before bringing candidates on board. The Xref platform helps HR professionals benchmark applicants based on values and competencies that the business prioritizes as top hiring factors. The software comes with built-in reference questionnaires that can help acquire data about candidates. The platform is available in multiple languages and complies with all GDPR standards required for candidate data processing. > > Verdict: Rated **4.7/5** by 95 users. Top-rated for **Likelihood to recommend**. ----- ## Quick Stats & Ratings | Metric | Rating | Detail | | **Overall** | **4.7/5** | 95 Reviews | | Ease of Use | 4.7/5 | Based on overall reviews | | Customer Support | 4.7/5 | Based on overall reviews | | Value for Money | 4.5/5 | Based on overall reviews | | Features | 4.6/5 | Based on overall reviews | | Recommendation percentage | 90% | (9/10 Likelihood to recommend) | ## About the vendor - **Company**: Xref - **Location**: Dawes Point, Australia - **Founded**: 2009 ## Commercial Context - **Pricing model**: (Free version available) (Free Trial) - **Pricing Details**: Our pricing is flexible to suit your business needs. We price on a per-credit basis, which means you only pay for the references you conduct. One credit will allow you to request as many references as are required for a single candidate. If you have other requirements or a different payment method would be more suited to your business, let us know and we'll be happy to discuss an alternative approach. FREE TRIAL: Give Xref a go for free. Simply register here and request your first reference today: https://bit.ly/2uK0gwb - **Target Audience**: 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+ - **Deployment & Platforms**: Cloud, SaaS, Web-based - **Supported Languages**: Danish, English, Finnish, French, Norwegian, Swedish - **Available Countries**: Australia, New Zealand ## Features - API - Activity Dashboard - Alerts/Notifications - Background Screening - Benchmarking - Bulk Reference Request - Candidate Scoring - Compliance Management - Customisable Branding - Customisable Questions - Customisable Reports - Customisable Templates - Data Import/Export - Data Verification - Education Verification - Email Reminders - Email/Online - Employee Database - Employee Engagement Software - Employment Eligibility Verification ## Integrations (5 total) - Avature - Bullhorn ATS & CRM - JobAdder - SmartRecruiters - iCIMS Hire ## Support Options - Email/Help Desk - FAQs/Forum - Knowledge Base - 24/7 (Live rep) - Chat ## Category - [Background Check Software](https://www.softwareadvice.ie/directory/3409/background-check/software) ## Related Categories - [Background Check Software](https://www.softwareadvice.ie/directory/3409/background-check/software) - [Reference Check Software](https://www.softwareadvice.ie/directory/4696/reference-check/software) - [Employee Engagement Software](https://www.softwareadvice.ie/directory/3397/employee-engagement/software) - [Human Resources Software](https://www.softwareadvice.ie/directory/4198/hr/software) - [HR Analytics Software](https://www.softwareadvice.ie/directory/3566/hr-analytics/software) ## Alternatives 1. [Employment Hero](https://www.softwareadvice.ie/software/17496/employment-hero) — 4.4/5 (239 reviews) 2. [Discovered](https://www.softwareadvice.ie/software/415321/Discovered) — 4.6/5 (126 reviews) 3. [VidCruiter](https://www.softwareadvice.ie/software/3511/vidcruiter) — 4.6/5 (125 reviews) 4. [Deel](https://www.softwareadvice.ie/software/248344/deel) — 4.8/5 (4265 reviews) 5. [ADP TotalSource](https://www.softwareadvice.ie/software/420888/adp-totalsource) — 4.2/5 (456 reviews) ## Reviews ### "Great for all applications" — 5.0/5 > **Ben** | *4 August 2022* | Transportation/Trucking/Railroad | Recommendation rating: 10.0/10 > > **Pros**: Easy to access and simple user interface. The option to bulk load people is a plus when working on large campaigns. The customer service team are very responsive. > > **Cons**: The candidate searches section of the software (for those who said they would like to be contacted). An opportunity to categorise them on their experience would be good. > > This revolutionised how we complete references. We have increased the content gathered from a reference and improved the relationships with the hiring managers as they get the feedback verbatim ----- ### "Easy Compliance, candidate self-referral" — 5.0/5 > **Meagan** | *9 August 2022* | Nonprofit Organisation Management | Recommendation rating: 10.0/10 > > **Pros**: X Ref is super easy to use for the collection of references, and takes care of the process without active involvement from the team administering references. The best feature is the ability for references to include their information to explore future opportunities with your company, giving you free access to an additional candidate pool. > > **Cons**: The only thing we do not like is that there is no option to combine the references into a single PDF when they are complete and you export them - it is annoying to have to rename 3 individual files. > > X Ref has sped up our hiring process and taken the responsibility for references out of the hands of managers, who are busy with so many other things. It's a simple process for administrators and candidates, but when we have needed help the service was quick and efficient. ----- ### "Review" — 3.0/5 > **Dylan** | *9 August 2022* | Human Resources | Recommendation rating: 6.0/10 > > **Pros**: Ease of acquiring references, not having to call every reference . > > **Cons**: Requests often go into spam folders or are thought to be spam by both candidates and references. > > Generally I like it but it but it could be better. ----- ### "The best online reference check solution" — 5.0/5 > **Claire** | *13 January 2020* | Nonprofit Organisation Management | Recommendation rating: 10.0/10 > > **Pros**: Easy to use as set up of candidates takes less than a minute, ability to customise templates, which s great for us as we have many different role types to reference against, ideal for volume recruitment as you don't have to spend time chasing phone references when you have so many other recruitment activities to do, the IP address tracking - we have had a number of candidates trying to be dishonest and this has assisted us in ensuring we are hiring the right people into the organisation who are going to uphold our values. > > **Cons**: Would like the ability to turn off or change the reminder emails to referees and candidates so that they don't send on a weekend or public holiday. If you are setting your candidate up the day before for example they get reminder emails coming through on their "day off". We do get complaints from referees on occasion. > > Xref have been great to deal with, from the initial sales meeting with \[SENSITIVE CONTENT HIDDEN\], to giving us a trial period and then great support from \[SENSITIVE CONTENT HIDDEN\] and the team once we committed 100% to the product. We hire over 1000 staff a year so to have a tool that will support a quicker turnaround time is brilliant. We couldn't be as effective as we are without it. ----- ### "Great Product" — 5.0/5 > **Astha** | *16 August 2022* | Government Administration | Recommendation rating: 9.0/10 > > **Pros**: Very easy to use. Great tracking and get notifications if there is suspicious activity, which is a very good feature. Makes life so much easy as a recruiter for me as I don't need to chase the referees. > > **Cons**: Too many notifications if a candidate has not responded. Sometimes candidates are contacting their referees to check if they will be okay to provide references before providing their details. I, as recruiter would get uncountable emails saying candidate has not responded. The alerts should be delayed for at least 48 hours and then send them if candidate still has not responded for 2 days or more. ----- Page: 1 / 5\ Next: [Next page](https://www.softwareadvice.ie/software/240580/xref?page=2) ## Links - [View on SoftwareAdvice](https://www.softwareadvice.ie/software/240580/xref) ## This page is available in the following languages | Locale | URL | | en | | | en-AU | | | en-GB | | | en-IE | | | en-NZ | | ----- ## Structured Data