--- description: Review of LogicMonitor Software: system overview, features, price and cost information. Get free demos and compare to similar programs on Software Advice Ireland. image: https://gdm-localsites-assets-gfprod.imgix.net/images/software_advice/og_logo-55146305bbe7b450bea05c18e9be9c9a.png title: LogicMonitor | Reviews, Pricing & Demos - SoftwareAdvice IE --- Breadcrumb: [Home](/) > [Observability Software](/directory/4534/observability/software) > [LogicMonitor](/software/240623/logicmonitor) # LogicMonitor Canonical: https://www.softwareadvice.ie/software/240623/logicmonitor Page: 1 / 6\ Next: [Next page](https://www.softwareadvice.ie/software/240623/logicmonitor?page=2) > LogicMonitor is a cloud-based hybrid IT observability platform that helps mid-market and large enterprise IT teams across healthcare, financial services, manufacturing, retail, education, government, and other industries monitor their full technology stack from a single interface. It also supports managed service providers running multi-tenant environments at scale. The platform monitors networks, servers, cloud infrastructure, storage, virtualization, databases, and edge devices. Automated device discovery and real-time topology maps help teams understand dependencies and pinpoint issues quickly. Machine learning adjusts alert thresholds automatically, reducing unnecessary notifications. The built-in AIOps engine correlates related alerts, identifies root causes, and can trigger automated remediation to reduce resolution time. Log analysis uses natural language processing to surface error patterns and anomalies. Predictive analytics support capacity planning before problems arise. Over 3,000 out-of-the-box integrations — including ServiceNow, Jira, PagerDuty, and Slack — allow teams to connect LogicMonitor to existing workflows without major setup effort. No on-premises monitoring hardware is required. Support is available 24 hours a day, 7 days a week via live technical assistance. > > Verdict: Rated **4.6/5** by 119 users. Top-rated for **Likelihood to recommend**. ----- ## Quick Stats & Ratings | Metric | Rating | Detail | | **Overall** | **4.6/5** | 119 Reviews | | Ease of Use | 4.3/5 | Based on overall reviews | | Customer Support | 4.6/5 | Based on overall reviews | | Value for Money | 4.3/5 | Based on overall reviews | | Features | 4.5/5 | Based on overall reviews | | Recommendation percentage | 90% | (9/10 Likelihood to recommend) | ## About the vendor - **Company**: LogicMonitor - **Founded**: 2008 ## Commercial Context - **Starting Price**: US$3.00 - **Pricing model**: Other (Free Trial) - **Pricing Details**: One platform, endless possibilities. LogicMonitor is a unified observability platform that includes fully-automated monitoring of infrastructure, cloud, containers, networks, servers, databases, storage, and website uptime. Log analysis and application performance monitoring are available as additional services for even more insights. Contact LogicMonitor directly for more pricing information or a 14-day free trial. - **Target Audience**: 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+ - **Deployment & Platforms**: Cloud, SaaS, Web-based, Windows (Desktop), Linux (Desktop) - **Supported Languages**: English - **Available Countries**: Australia, Germany, India, Ireland, Mexico, Netherlands, Singapore, United Kingdom, United States ## Features - AI Agent Configuration - API - Access Controls/Permissions - Activity Dashboard - Activity Tracking - Ad hoc Reporting - Adaptive Learning - Alerts/Notifications - Anomaly Detection - Automated Routing - Autonomous Task Execution - Availability Testing - Bandwidth Monitoring - Baseline Manager - CPU Monitoring - Capacity Analytics - Capacity Management - Configuration Management - Cost Management - Credential Management ## Integrations (3 total) - ConnectWise PSA - Microsoft Teams - ServiceNow App Engine ## Support Options - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat ## Category - [Observability Software](https://www.softwareadvice.ie/directory/4534/observability/software) ## Related Categories - [Observability Software](https://www.softwareadvice.ie/directory/4534/observability/software) - [Application Performance Management Software](https://www.softwareadvice.ie/directory/4140/application-performance-management/software) - [Website Monitoring Software](https://www.softwareadvice.ie/directory/4550/website-monitoring/software) - [Network Monitoring Tools](https://www.softwareadvice.ie/directory/4307/network-monitoring/software) - [AIOps Platforms](https://www.softwareadvice.ie/directory/4432/aiops-platforms/software) ## Alternatives 1. 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We'd been using Solarwinds for several years and we simply felt that it wasn't the right product for us. That isn't to say that Solarwinds isn't a good product\! We used it significantly over the years but we needed something that fit us as an overwhelmed and understaffed IT Team better. We are a small company of about 250 employees and 5 offices across the US and many remote employees around the world. When we came upon LogicMonitor, it was clear that this was a different product and company. They were incredibly helpful during our evaluation and even allowed us to extend our trial period for longer than I am comfortable specifying (more embarrassing to me that our eval took so long). There are many factors that led us to choose LogicMonitor, but some of the biggest are: - Ease of Use: "Out of the box", they recognize and monitor so much of what we use, including the smaller vendors. If they don't recognize something, it is a fairly simple process to request that they add it to their software. Needless to say, this saves us a ton of time\! In addition to recognizing the devices, they automatically add a set of monitors that they feel are the most important, but also give you the ability to easily disable what you aren't interested in or add additional monitors if they don't support something you wish to monitor. - SaaS: We knew we wanted something that could provide both internal and external monitoring, AND be available for our technicians, wherever they were. The lone drawback to their model is the number of internal servers required to monitor everything we wish to. For our main office, we needed to deploy a second server to complement the first because we were monitoring so much stuff. A very small price to pay for the ease of use and administration for the platform. - Price: Unlike many other vendors, LogicMonitor doesn't charge you per monitor, they only charge for the device. For example, in other products, a 48-port switch could use up 100+ monitoring licenses to monitor all ports and all of the critical switch functions. Logicmonitor only charges you 1 license to monitor the switch and you can have (I believe) an unlimited number of monitored items within that switch. For a smaller company like ours, cost is definitely a large factor and LogicMonitor was definitely a leader in this category. There are a lot of other factors that I could go into, but I'd rather not write a novel. Suffice to say that if you are in the market for a new monitoring solution, I HIGHLY recommend that you look into LogicMonitor. I'm confident that you will come away impressed and they will immediately become one of your top choices to implement\! ----- ### "One of the best Monitoring Tool" — 4.0/5 > **vinay kumar reddy** | *18 May 2023* | Insurance | Recommendation rating: 8.0/10 > > **Pros**: Overall features are good especially the grouping and alert ruling features are good > > **Cons**: Sometimes it get slow in the portal. It should have an application rathet than web app > > All are good the overall features are good ----- ### "LogicMonitor Review" — 3.0/5 > **Madalyn** | *11 May 2023* | Banking | Recommendation rating: 8.0/10 > > **Pros**: LogicMonitor is easy to use, but it can be slightly overwhelming when first implemented due to the large amount of data it pulls. After several months of use I think the most beneficial information has been the resource metric utilization. It helped us discover that some of our core systems were under provisioned, being able to pull the metric information to show more resources were needed helped resolve critical performance issues. > > **Cons**: I think the ability for LogicMonitor to auto correct some of the simple issues that can affect systems is missing. For example, LogicMonitor can report if a Windows service is stopped but it would be a nice feature if LogicMonitor could attempt to automatically restart it. Another nice feature would be if LogicMonitor could monitor software versions and alert if the version changes. An example would be a Windows server that require a certain version of Java. ----- ### "An overall great product" — 5.0/5 > **Todd** | *18 May 2023* | Transportation/Trucking/Railroad | Recommendation rating: 8.0/10 > > **Pros**: I like that we have very good visibility into what our servers are doing at all times. The alerting is quick and lets us know when something is wrong. I also like the formatting of the alert emails and the fact that you can reply with certain language to take action on the alert, right from your email\! > > **Cons**: I was trying to monitor the event viewers and alert when it sees a specific event. So far, we've been having troubles with the collector being able to get those metrics without timing out.Also, the log viewer is extremely complex and not intuitive. > > Overall, I love the product. It's much better than what we had before and gives us historical data, so we can see what happened during an outage. ----- ### "It’s pretty good" — 4.0/5 > **Kevin** | *18 May 2023* | Oil & Energy | Recommendation rating: 7.0/10 > > **Pros**: Easy to use and drill into issues, easy to add resources. > > **Cons**: Making dashboards is challenging, configuring alerting rules is cumbersome. > > Pretty good. ----- Page: 1 / 6\ Next: [Next page](https://www.softwareadvice.ie/software/240623/logicmonitor?page=2) ## Links - [View on SoftwareAdvice](https://www.softwareadvice.ie/software/240623/logicmonitor) ## This page is available in the following languages | Locale | URL | | de | | | en | | | en-AU | | | en-GB | | | en-IE | | | en-NZ | | | fr | | ----- ## Structured Data