--- description: Review of VIDIX Control Software: system overview, features, price and cost information. Get free demos and compare to similar programs on Software Advice Ireland. image: https://gdm-localsites-assets-gfprod.imgix.net/images/software_advice/og_logo-55146305bbe7b450bea05c18e9be9c9a.png title: VIDIX Control | Reviews, Pricing & Demos - SoftwareAdvice IE --- Breadcrumb: [Home](/) > [Physical Security Software](/directory/4639/physical-security/software) > [VIDIX Control](/software/241253/vidix-control) # VIDIX Control Canonical: https://www.softwareadvice.ie/software/241253/vidix-control Page: 1 / 2\ Next: [Next page](https://www.softwareadvice.ie/software/241253/vidix-control?page=2) > vIDix Control is a cloud-based physical security platform that helps businesses optimize safety and security operations for facilities and personnel. The platform provides various functions such as access control points, live/recorded video monitoring, real-time alerts and event statuses. Additionally, vIDix Control also offers a unified interface that allows users to manage schedules, cardholders and configurations. Administrators can also lock down the facility and stay informed with on-screen alerts and messaging. Key features include interactive maps, live videos and crisis management. > > Verdict: Rated **4.1/5** by 7 users. Top-rated for **Likelihood to recommend**. ----- ## Quick Stats & Ratings | Metric | Rating | Detail | | **Overall** | **4.1/5** | 7 Reviews | | Ease of Use | 3.7/5 | Based on overall reviews | | Customer Support | 3.6/5 | Based on overall reviews | | Value for Money | 4.3/5 | Based on overall reviews | | Features | 3.6/5 | Based on overall reviews | | Recommendation percentage | 70% | (7/10 Likelihood to recommend) | ## About the vendor - **Company**: Ban-Koe Companies - **Founded**: 1981 ## Commercial Context - **Starting Price**: US$5.00 - **Pricing model**: Other - **Pricing Details**: Web Solution, for a single Door. Price per Door reduces with more Doors. - **Target Audience**: Self Employed, 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+ - **Deployment & Platforms**: Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Linux (Desktop), Windows (On-Premise), Chromebook (Desktop), Android (Mobile), iPhone (Mobile), iPad (Mobile) - **Supported Languages**: English - **Available Countries**: United States ## Features - API - Access Controls/Permissions - Activity Dashboard - Alarm Management - Alerts/Notifications - Attendance Tracking - Audit Management - Audit Trail - Authentication - Badge Management - Customisable Forms - Customisable Reports - Data Import/Export - Employee Management - Event Logs - Event Management - Historical Reporting - Investigation Management - Location Tracking - Multi-Location ## Support Options - Email/Help Desk - Knowledge Base - Phone Support - 24/7 (Live rep) ## Category - [Physical Security Software](https://www.softwareadvice.ie/directory/4639/physical-security/software) ## Alternatives 1. [Samsara](https://www.softwareadvice.ie/software/51789/samsara) — 4.5/5 (944 reviews) 2. [Brivo Access](https://www.softwareadvice.ie/software/344721/brivo-access) — 4.3/5 (54 reviews) 3. [CASH](https://www.softwareadvice.ie/software/129190/cash) — 4.5/5 (24 reviews) 4. [Kisi](https://www.softwareadvice.ie/software/233266/kisi) — 4.2/5 (57 reviews) 5. [RemoteLock](https://www.softwareadvice.ie/software/366867/remotelock) — 2.8/5 (18 reviews) ## Reviews ### "Still Learning how to work all the Features" — 4.0/5 > **Christy** | *30 May 2024* | Primary/Secondary Education | Recommendation rating: 7.0/10 > > **Pros**: We are still working out the bugs, however, the fob management/control of all issued fobs and the operations log is very helpful as well. > > **Cons**: Customer Service Issues seem to have lag time. Global Support states that someone will contact you on the day you send in a work ticket, however, that rarely happens. Sometimes I have to follow up with them to get an answer. > > BanKoe has some really good field techs that are great to work with. ----- ### "vIDIX Control" — 5.0/5 > **Tammy** | *6 June 2024* | Commercial Real Estate | Recommendation rating: 10.0/10 > > **Pros**: The technician that helped set our system up was wonderful. He made sure we had a good understanding of how to use and program before he left. > > **Cons**: Change in general. We went from a key system to a badge system. It took our tenants a while to get used to a new system but the now love it. > > Very good. I have and would highly recommend this system to others. ----- ### "software seems unfinished badging software is just bad." — 3.0/5 > **Darrin** | *31 May 2024* | Religious Institutions | Recommendation rating: 3.0/10 > > **Pros**: The system breaks down less than the old system. > > **Cons**: Service calls take way too long. For weeks, we had doors not working. Service staff that come on-site are not sure what they are doing. The annual service contract was a ridiculously high price. > > The installation took longer than expected; small things kept popping up. the electrical contractor had issues communicating when installing. The server side went well, and the computer setup went well. strange licensing issues kept popping up. ----- ### "compare two systems" — 4.0/5 > **Kristi** | *10 July 2024* | Education Management | Recommendation rating: 8.0/10 > > **Pros**: We currently use vlDix for a couple of buildings and a different system for a couple of others. The difference I see is it is really easy to add multiple access in vlDix. > > **Cons**: Reports are not easy to get, I feel I have to create a new report every time not just update the previous report. > > I prefer it over our other system regarding setting up staff and doors. I do not like the report creation. ----- ### "Happy with VIDix" — 5.0/5 > **Barb** | *24 November 2020* | Religious Institutions | Recommendation rating: 10.0/10 > > **Pros**: The safety aspect of knowing who is in the building and the ease in submitting a picture photo for employee badges. The support staff have also been very helpful in taking care of issues that come up. > > **Cons**: Personally I do not understand all aspect of the system but what I use I really like. > > I really like when they instituted the VIDix Identify which made submitting the photos for the employee badges very simple. ----- Page: 1 / 2\ Next: [Next page](https://www.softwareadvice.ie/software/241253/vidix-control?page=2) ## Links - [View on SoftwareAdvice](https://www.softwareadvice.ie/software/241253/vidix-control) ## This page is available in the following languages | Locale | URL | | en | | | en-AU | | | en-GB | | | en-IE | | | en-NZ | | ----- ## Structured Data