About JobNimbus
JobNimbus pricing
JobNimbus does not have a free version but does offer a free trial. JobNimbus paid version starts at US$200.00/month.
Alternatives to JobNimbus
JobNimbus Reviews
Feature rating
- Industry: Construction
- Used Daily for 2+ years
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Review Source
I have been using JobNimbus for a few years and am very happy with the service, price, and...
Pros
Support, and that they are striving to make the product better. The automation feauture is great, saves a lot of time.
Cons
If you lower your users you have to change the subcription separately. Some learning curve on the system.
Response from JobNimbus
Jason, thank you for taking a few minutes to share your experience. We love that some of our favorite features have been useful, and thank you for noticing our keen interest in improving the experience each day. That is our goal, and in that spirit, if you've run into any roadblocks as far as users or subscription settings, we're standing by to help at [email protected] or (855) 964-6287. We'd also love to help troubleshoot custom solutions or training options if that would be useful. Please don't hesitate to reach out to our Training Manager Ronnie Smith at [email protected] Thanks for being part of the family!
- Industry: Construction
- Company size: 2-10 Employees
- Used Daily for 6-12 months
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Review Source
ReHome Review
Overall, we are pretty happy with it. We will continue to use it and build it out. So far, JobNimbus staff seems really eager to listen to the needs of their customers and work toward solutions. That is a big plus for us. We don't mind growing with the software as long as it is continually improving.
Pros
Ease of Use. JN has most of the features that we need as a remodeling company. Good support if we run into something we need assistance with.
Cons
Phone app needs to be a little more robust. Need to be able to see contacts in board view in the phone app and be able to navigate from that view. This is a huge disadvantage when working on the go. With large number of products it would be much easier to find contact in the appropriate workflow- filtering is too cumbersome.
- Industry: Construction
- Company size: 11-50 Employees
- Used Daily for 1+ year
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Review Source
Two way sync highly unreliable and many glitches in product they cannot fix
Many glitches but we've contacted them repeatedly and they have never fixed one or been able to give us an explanation. We've had product over 17 months. Their two way sync does not work in many areas and they repeatedly have asked us for print screens of the glitches which we provide but always say "they cannot replicate so they can’t help". If there is a problem the will use these technique over and over for the same glitch until you just are worn out and stop asking.
If we make a change to an existing estimate in QB it does not change the estimate in JN so the estimates in JN are never correct and useless for us. Recently, we realized we had sent 3 emails to a customer over the course of a month through JN that they never received and in JN they were marked as "sending" but never go anywhere. We have brought it to their attention and they admitted “there was a problem” that they would look into but we don't expect any results.
We made a suggestion online for a simple update to their customer record format (well over a year ago) as we were told by them that our feedback was important. Then I looked at the topic in the community area and over 300 customers had made the same suggestion over years and years and they have yet to do anything to help with the suggestion so obviously they are not responsive to customer input.
Last, it is obvious from conversations with tech support over the years that they are low ll in the 17 months we have had their product.
Pros
The boards are visually effective and easy to use
Cons
Two way sync is a nightmare. Many glitches the company cannot/won't fix.
Response from JobNimbus
Thank you for your honest review, Deborah. We're so sorry you've experienced these issues and I hope my response will help clarify the communication you've had with our team.
Feedback is #1 in importance for us. JobNimbus itself was built on feedback, it's our life blood. Unfortunately, we can't fix everything in a day, things take time. We are addressing the feedback we get as it comes and in the best order we know how. For example, we just released Time-Based Automations, which was our #1 requested feature, seeing a 98% satisfaction on the feature. Performance improvements is #2 and we're actively updating for that.
QuickBooks issues are fixed as soon as we can figure out what is going on, part of that is being able to reproduce the issue, but our support team can't fix them by themselves & our devs are working tirelessly.
We appreciate your business and hope you'll continue to put your faith in us to do right by you. Give us a chance and we will make it right.
- Industry: Construction
- Company size: 11-50 Employees
- Used Daily for 6-12 months
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Review Source
JobNimbus: A CRM And More For The Modern Contractor
JobNimbus allows my company to run more efficiently, with powerful tools for analytics and customer tracking. Every person in the administrative team in my company uses it every day, with no major complaints or issues. The customer service is excellent and there is a lot of content online published by JobNimbus in order to make the admittedly steep learning curve feel a lot better.
Pros
JobNimbus strikes a good balance between user-friendliness and power. While initially, the software can be overwhelming, it is easy to learn after spending a few minutes to really get to know the program. Additionally, there are training resources available online which make the process even easier. This means that you are able to use the extremely powerful tools that JobNimbus offers after a few hours of training and working around in the software. It allows you to do everything that you would want a CRM software to do, and then some. Additionally, there is a sales pipeline functionality that I personally don't use, but our sales team does, and it allows them to stay on top of every incoming lead.
Cons
There are several areas that are still (to the best of my knowledge) in development, including integrations with other apps - specifically Zapier. Zapier is an essential integration, and as of the time of writing, JobNimbus does support it - just not with custom fields. I believe that this is a big missing feature, and the only significant issue I find with the program.
Response from JobNimbus
Thank you so much for your response, we will consider your feedback.
- Industry: Construction
- Company size: 2-10 Employees
- Used Daily for 1-5 months
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Review Source
Excellent CRM Company and More!!!
Jobnimbus has saved me a lot of time with homeowners when I am needing to sign a homeowner up.
Pros
Jobnimbus makes it extremely easy to add contacts, write estimates and convert them to invoices or work orders and then to email them to you customers.
Cons
I am unable to remove the price totals from the current system which makes the customer see a really large number when you are giving a good, better or best type estimate.
Alternatives Considered
AccuLynxReasons for Choosing JobNimbus
Started my own company.Switched From
DataformaReasons for Switching to JobNimbus
Other roofers told me this one was better even with the flaws it does have.Response from JobNimbus
Thanks, John! We're glad JobNimbus is help you out!
We have a "Good, Better, Best" system on our radar and want to build it as soon as we can. If you haven't already done so, please vote on this idea at jobnimbus.uservoice.com to help move it forward in our development queue. Thank you!
