--- description: Review of LOU Software: system overview, features, price and cost information. Get free demos and compare to similar programs on Software Advice Ireland. image: https://gdm-localsites-assets-gfprod.imgix.net/images/software_advice/og_logo-55146305bbe7b450bea05c18e9be9c9a.png title: LOU | Reviews, Pricing & Demos - SoftwareAdvice IE --- Breadcrumb: [Home](/) > [Retail Management Software](/directory/2025/retail-management/software) > [LOU](/software/241811/evosus-lou) # LOU Canonical: https://www.softwareadvice.ie/software/241811/evosus-lou Page: 1 / 2\ Next: [Next page](https://www.softwareadvice.ie/software/241811/evosus-lou?page=2) > LOU is a cloud-based business management solution designed for retail and services enterprises including pool, spa and hearth that helps streamline business operations and optimize customer service. The platform helps users control inventory, manage sales, handle customer communication, streamline transactions, perform accounting tasks, generate reports and more. One of the key features of LOU is its retail point of sale (POS) system, designed to process payments and handle customer transactions. LOU's inventory management feature allows businesses to maintain records of their inventory, including product details and supplier information. The solution helps streamline the process of managing stock levels, ordering new supplies and tracking inventory performance. It lets businesses avoid stockouts and overstock situations. It provides real-time inventory tracking, enabling businesses to monitor inventory movements and make informed purchasing decisions. Through the mobile app, technicians can update job statuses, access customer information and manage tasks directly from their mobile devices. The tool also includes sales management features that allow businesses to create and manage quotes, sales orders and invoices across multiple sales channels, including in-store, online and mobile sales. Additionally, LOU offers customer relationship management (CRM) functionalities, enabling businesses to track customer interactions, manage leads and optimize customer service. LOU enables businesses to schedule and track service appointments, manage work orders and monitor technician performance. It provides tools for managing service contracts and warranties, helping businesses maintain long-term customer relationships. The platform also includes an accounting module that integrates seamlessly with other business functions and streamlines the collaboration with accountants by providing access to all necessary financial information in a unified place. It allows businesses to manage their financial transactions, including accounts payable, accounts receivable, income and cash flow statements and general ledger. It handles expenses and bill payments, tracks business's financial health and more. It also supports automated bank reconciliation and provides detailed financial reports and dashboards, helping businesses monitor their financial performance and make data-driven decisions. The tool offers extensive reporting and analytics capabilities. LOU allows businesses to generate custom reports to analyze various aspects of their operations, including sales, inventory and financial performance. The platform provides visual dashboards that help businesses identify trends and gain insights into their operations. Additionally, LOU supports data export in various formats, enabling businesses to share reports with stakeholders and integrate with other analytical tools. Integration with various third-party applications is a significant aspect of LOU as the solution can connect with several business tools, including eCommerce platforms, payment gateways and marketing automation systems. > > Verdict: Rated **4.3/5** by 7 users. Top-rated for **Likelihood to recommend**. ----- ## Quick Stats & Ratings | Metric | Rating | Detail | | **Overall** | **4.3/5** | 7 Reviews | | Ease of Use | 4.3/5 | Based on overall reviews | | Customer Support | 4.4/5 | Based on overall reviews | | Value for Money | 3.9/5 | Based on overall reviews | | Features | 3.9/5 | Based on overall reviews | | Recommendation percentage | 80% | (8/10 Likelihood to recommend) | ## About the vendor - **Company**: Evosus - **Location**: Vancouver, US - **Founded**: 2001 ## Commercial Context - **Starting Price**: US$1,999.00 - **Pricing model**: Per User - **Target Audience**: Self Employed, 2–10, 11–50, 51–200 - **Deployment & Platforms**: Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Linux (Desktop), Chromebook (Desktop), Android (Mobile), iPhone (Mobile), iPad (Mobile) - **Supported Languages**: English - **Available Countries**: United States ## Features - Accounting - Accounting Integration - Barcode/Ticket Scanning - Billing & Invoicing - Bills of Material - CRM - Commission Management - Credit Card Processing - Customer Database - Customer History - Customisable Reports - Document Management - Electronic Payments - Email Marketing - Employee Management - For Retail - Inventory Management - Inventory Optimisation - Inventory Replenishment - Inventory Tracking ## Support Options - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support ## Category - [Retail Management Software](https://www.softwareadvice.ie/directory/2025/retail-management/software) ## Related Categories - [Retail Management Software](https://www.softwareadvice.ie/directory/2025/retail-management/software) - [Tablet POS](https://www.softwareadvice.ie/directory/1451/tablet-pos/software) - [Retail Inventory Management Software](https://www.softwareadvice.ie/directory/30/inventory-management-software/software) - [Mobile Point of Sale Systems Software](https://www.softwareadvice.ie/directory/1400/mpos/software) - [Small Business POS Software](https://www.softwareadvice.ie/directory/456/small-business-pos/software) ## Alternatives 1. [NetSuite](https://www.softwareadvice.ie/software/25483/netsuite-wholesale-distribution-edition) — 4.2/5 (2007 reviews) 2. [Gofrugal](https://www.softwareadvice.ie/software/19891/gofrugal-pos) — 4.4/5 (198 reviews) 3. [Odoo](https://www.softwareadvice.ie/software/77019/odoo-pos) — 4.2/5 (1299 reviews) 4. [Fishbowl](https://www.softwareadvice.ie/software/1700/fishbowl-inventory-scm) — 4.2/5 (1106 reviews) 5. [Epos Now](https://www.softwareadvice.ie/software/21000/epos-now) — 3.8/5 (714 reviews) ## Reviews ### "Valet Pool Co Review" — 5.0/5 > **Jeff** | *30 November 2022* | Construction | Recommendation rating: 9.0/10 > > **Pros**: That it's cloud based and can be accessed anywhere. It's pretty easy to use when we understand the why to the what and set it up properly. > > **Cons**: The deployment. Our contact for that was not all that knowledgeable and didn't prep us properly to get this set up properly the first go round (and we made errors in this process as well). > > It helps us with customer and inventory management the most as well as routing our service techs. ----- ### "Big Business Perks Small Business Support" — 5.0/5 > **Brittany** | *1 October 2022* | Retail | Recommendation rating: 10.0/10 > > **Pros**: We have been using Lou for several years. The features are top-notch and make my small business feel optimized. The most significant part that has changed our business is communication. Anyone in the company can access our estimates, work orders, sales orders \& invoices. Anyone can pick up a sale from any point in the document trail. This keeps sales moving and money incoming. Yet if I have a problem or concern, Lou's staff makes me feel valued and attends to my company like we are the only customer they have. I can appreciate this on so many levels; if I had to mention an employee from Lou who deserves a big pat on the back, it's \[SENSITIVE CONTENT\]. \[SENSITIVE CONTENT\] has always gone above and beyond to ensure Lou works for my company. She is a valued customer service representative and has always been my first choice. > > **Cons**: The great thing about Lou is if something you dislike or find isn't working great, they take the time to remedy or suggest it to their development team. Most of our dislikes have been resolved. The biggest dislike currently has been with the credit card merchant. Since Lou is a sister company of their merchant, you are restricted on this choice. We would love to be able to use a different merchant or see more competitive rates. Some merchants pass credit card fees on to the customer, which is very appealing. ----- ### "Using Lou Daily" — 3.0/5 > **Jay** | *24 May 2023* | Retail | Recommendation rating: 5.0/10 > > **Pros**: Lou was an overall helpful product as it allowed us to centralize date and easily build estimates for customers. > > **Cons**: One of the issues I had with Lou was the limited compatibility with other softwares and systems. > > While Lou has been helpful it has also forced us to use other softwares that provide options that Lou does not. ----- ### "Overall, ambitious but needs improvement" — 4.0/5 > **Josh** | *28 December 2022* | Utilities | Recommendation rating: 6.0/10 > > **Pros**: It provides a unique interface that was very easy to acclimate to. > > **Cons**: Notes can get scattered and task management can be a bit chaotic. There may be a way to polish these interactions. The relationship between parent/child accounts needs an overhaul > > Overall I do like the program but it seems to be in its baby phase. I feel more like a beta tester than a user of a well oiled machine. It's good, but can be better ----- ### "Worth the money\!" — 4.0/5 > **Mickey** | *15 September 2021* | Retail | Recommendation rating: 9.0/10 > > **Pros**: The way this program keeps everything in one space and for our company allowed us to go paperless and avoided customer files throughout the store. > > **Cons**: Reports are a work in progress and my least favorite thing is that you can not do a split payment through the pos system. However they are constantly pushing out new updates. My biggest thing is I feel like we have always been paying a premium for a product that was not 100% complete, but even throughout this whole time the product has been far superior to what we have seen in other POS systems. We looked around for quite awhile\! > > Overall have been extremely satisfied and would encourage anyone debating the cost (we did for a year) to take the plunge. I will say I believe, though expensive and not fully complete, has saved our company money and been worth it\! ----- Page: 1 / 2\ Next: [Next page](https://www.softwareadvice.ie/software/241811/evosus-lou?page=2) ## Links - [View on SoftwareAdvice](https://www.softwareadvice.ie/software/241811/evosus-lou) ## This page is available in the following languages | Locale | URL | | en | | | en-AU | | | en-GB | | | en-IE | | | en-NZ | | ----- ## Structured Data