--- description: Review of Paubox Email Suite Software: system overview, features, price and cost information. Get free demos and compare to similar programs on Software Advice Ireland. image: https://gdm-localsites-assets-gfprod.imgix.net/images/software_advice/og_logo-55146305bbe7b450bea05c18e9be9c9a.png title: Paubox Email Suite | Reviews, Pricing & Demos - SoftwareAdvice IE --- Breadcrumb: [Home](/) > [HIPAA Compliance Software](/directory/4599/hipaa-compliance/software) > [Paubox Email Suite](/software/243041/paubox) # Paubox Email Suite Canonical: https://www.softwareadvice.ie/software/243041/paubox Page: 1 / 2\ Next: [Next page](https://www.softwareadvice.ie/software/243041/paubox?page=2) > Paubox is a cloud-based, HIPAA-compliant email solution provider that helps small to midsize health care businesses send and receive emails. It provides several modules, including Email DLP suite, which protects data and assures compliance; Encrypted Email, which negates the usage of plugins; HIPAA Email API, which allows developers and health care providers to integrate the solution in their IT infrastructure. Paubox follows zero-step encryption for all sent emails – Senders send emails and Paubox encrypts the messages end-to-end without any keywords or login. With its 256-bit AES encryption, Paubox works with G Suite, Office 365 and Salesforce. It comes with features such as business associate agreements, APIs, customizable rules and insights. In addition to this, Paubox provides benefits including ongoing sales and training support, no renewal fees, commission structure based on the business model and support for clients and partners. > > Verdict: Rated **5.0/5** by 29 users. Top-rated for **Likelihood to recommend**. ----- ## Quick Stats & Ratings | Metric | Rating | Detail | | **Overall** | **5.0/5** | 29 Reviews | | Ease of Use | 4.9/5 | Based on overall reviews | | Customer Support | 4.9/5 | Based on overall reviews | | Value for Money | 4.9/5 | Based on overall reviews | | Features | 4.9/5 | Based on overall reviews | | Recommendation percentage | 100% | (10/10 Likelihood to recommend) | ## About the vendor - **Company**: Paubox - **Location**: San Francisco, US - **Founded**: 2015 ## Commercial Context - **Starting Price**: US$29.00 - **Pricing model**: Per Feature (Free version available) (Free Trial) - **Pricing Details**: Flat rate pricing for 1-10 users starting at $29 /mo (billed annually). - **Target Audience**: Self Employed, 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+ - **Deployment & Platforms**: Cloud, SaaS, Web-based - **Supported Languages**: English - **Available Countries**: United States ## Features - AI/Machine Learning - API - Access Controls/Permissions - Activity Dashboard - Anti Spam - Anti Virus - Archiving & Retention - Authentication - Compliance Tracking - Customisable Forms - Customisable Reports - Data Leak Prevention - Data Loss Prevention Software - Data Security - Document Storage - Domain Check - Email Attachment Protection - Email Filtering - Email Monitoring - Encryption ## Category - [HIPAA Compliance Software](https://www.softwareadvice.ie/directory/4599/hipaa-compliance/software) ## Related Categories - [HIPAA Compliance Software](https://www.softwareadvice.ie/directory/4599/hipaa-compliance/software) - [Email Security Software](https://www.softwareadvice.ie/directory/4302/email-security/software) - [Email Marketing Software](https://www.softwareadvice.ie/directory/4697/email-marketing/software) - [Secure Email Gateway Software](https://www.softwareadvice.ie/directory/4447/secure-email-gateway/software) ## Alternatives 1. [Virtru](https://www.softwareadvice.ie/software/195841/virtru) — 4.6/5 (38 reviews) 2. [NeoCertified](https://www.softwareadvice.ie/software/327612/neocertified) — 4.9/5 (104 reviews) 3. [SpamTitan](https://www.softwareadvice.ie/software/243039/spamtitan) — 4.6/5 (563 reviews) 4. [Trustifi](https://www.softwareadvice.ie/software/439531/trustifi) — 4.9/5 (18 reviews) 5. [Libraesva Email Security](https://www.softwareadvice.ie/software/410667/libraesva-email-security) — 4.9/5 (50 reviews) ## Reviews ### "Seamless encryption for email that doesn't rely on trained users to use it" — 5.0/5 > **Beau** | *3 December 2020* | Primary/Secondary Education | Recommendation rating: 10.0/10 > > **Pros**: I like the fact that it is always on, and I don't have to teach anyone how to encrypt emails, or when to encrypt emails. > > **Cons**: I wish it had a feature to expire or recall an email that was sent by mistake. > > Excellent seamless email encryption that doesn't require a heavy training component to teach people when and how to use it. ----- ### "Set IT & Forget It Encryption" — 5.0/5 > **Jason** | *30 April 2021* | Hospital & Health Care | Recommendation rating: 10.0/10 > > **Pros**: The Paubox solution is simple for the IT staff to administer, and it is completely transparent as far as the end-users are concerned. This solution is HITRUST certified, which makes our Compliance Officer very happy. :) We get a weekly report to show us how many emails are being processed through the system and quick insight into any issues. > > **Cons**: The dashboard and reporting are very basic, but that could be because we only purchased the Encryption piece. Things might be different with the other modules installed. To be honest, there isn't much that I would change about this system. It is simple, and works well. > > With Paubox, we have been able to get our email encryption compliance to 100% with very minimal IT effort and no effort at all from the end-users. Using this system has eliminated many man-hours of looking through email logs to see if users were encrypting messages with PHI. Not having to dig through logs has made our weekly Compliance Meetings much more productive. ----- ### "Secure and HIPAA compliant email encryption" — 5.0/5 > **Kelly** | *13 October 2020* | Mental Health Care | Recommendation rating: 6.0/10 > > **Pros**: The customer service was excellent during my free trial and the instructions for set-up were easy to follow, even with limited tech knowledge. > > **Cons**: The primary downside was the cost associated with the email encryption service. It was too expensive for me as a single account user. > > I am required to utilize HIPAA compliant communication for my mental health private practice and this service ensured compliance with end-to-end encryption. ----- ### "Love my Paubox\!" — 5.0/5 > **Cheryl** | *30 July 2020* | Hospital & Health Care | Recommendation rating: 10.0/10 > > **Pros**: When researching different HIPAA compliant software companies, we elected to go with Paubox, even though they weren't the least expensive. Two reasons mainly effected our decision. The first was it was not necessary to go through a third party (i.e. Secure Mail, etc) for our clients and residents to receive our e-mail. The second was the customer service and set-up. The set-up team was wonderful and continued that support through out the entire process from start to finish. We still have wonderful customer service reps. > > **Cons**: Very little actually. As stated above, the team and ease more than make up for the few additional dollars we spend. > > Paubox has been invaluable for Trinity. We desperately needed HIPAA compliant e-mail and Paubox filled that void. Our initial team, \[SENSITIVE CONTENT HIDDEN\], we WONDERFUL\! They were always available in help, pricing, and customer service. ----- ### "Excellent Technology\!" — 5.0/5 > **Tony** | *4 December 2020* | Hospital & Health Care | Recommendation rating: 10.0/10 > > **Pros**: The best thing about Paubox has been the ease of deployment, the customer service team was very easy to work with, they are very knowledgable and willing to transfer knowledge to me and my staff. To continue, the ongoing support is great as well, they always follow up and ensure everything is correct before closing the ticket. They technology, or implementation of technology i think sets Paubox apart from the others. The nearly seamless implementation has been wonderful for users and our partners and customers alike. > > **Cons**: Nothing really, Paubox has listened to our needs and has added, or began roadmapping additional features. > > It has been better than expected. ----- Page: 1 / 2\ Next: [Next page](https://www.softwareadvice.ie/software/243041/paubox?page=2) ## Links - [View on SoftwareAdvice](https://www.softwareadvice.ie/software/243041/paubox) ## This page is available in the following languages | Locale | URL | | en | | | en-AU | | | en-GB | | | en-IE | | | en-NZ | | ----- ## Structured Data