---
description: Review of Sabio Virtual Software: system overview, features, price and cost information. Get free demos and compare to similar programs on Software Advice Ireland.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/software_advice/og_logo-55146305bbe7b450bea05c18e9be9c9a.png
title: Sabio Virtual | Reviews, Pricing & Demos - SoftwareAdvice IE
---

Breadcrumb: [Home](/) > [Help Desk Software](/directory/4160/help-desk/software) > [Sabio Virtual](/software/243104/sabio-virtual)

# Sabio Virtual

Canonical: https://www.softwareadvice.ie/software/243104/sabio-virtual

> Sabio Virtual is a help desk solution designed to help businesses organize technical calls, track team members' productivity and access information related to customer support from within a unified platform. Administrators can monitor the status of pending calls through a pie chart and use the search functionality to retrieve required information from the knowledge base.

Key features of Sabio Virtual include permission management, calendar view, data visualization and time tracking. Businesses can organize articles into topics or subtopics and filter calls based on customers, date, technicians, status and other keywords. Additionally, professionals can generate reports in PDF formats and track the evolution of working hours for each client.

Sabio Virtual is available for free or on monthly subscriptions and support is extended via phone, email and other online measures.
> 
> Verdict: Rated **4.8/5** by 5 users. Top-rated for **Likelihood to recommend**.

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## Quick Stats & Ratings

| Metric | Rating | Detail |
| **Overall** | **4.8/5** | 5 Reviews |
| Ease of Use | 4.8/5 | Based on overall reviews |
| Customer Support | 5.0/5 | Based on overall reviews |
| Value for Money | 4.6/5 | Based on overall reviews |
| Features | 4.8/5 | Based on overall reviews |
| Recommendation percentage | 100% | (10/10 Likelihood to recommend) |

## About the vendor

- **Company**: Audisys Informatica

## Commercial Context

- **Starting Price**: R$50.00
- **Pricing model**: Per User (Free Trial)
- **Pricing Details**: Sabio Virtual is available across four pricing plans:
R$ 70,00 per user
- **Target Audience**: Self Employed, 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+
- **Deployment & Platforms**: Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Linux (Desktop), Chromebook (Desktop), Android (Mobile), iPhone (Mobile), iPad (Mobile)
- **Supported Languages**: Portuguese
- **Available Countries**: Brazil

## Features

- API
- Access Controls/Permissions
- Activity Dashboard
- Activity Tracking
- Alerts/Escalation
- Alerts/Notifications
- Analytics
- Assignment Management
- Audit Trail
- Calendar Management
- Chat/Messaging
- Client Portal
- Collaboration Tools
- Contract/License Management
- Customer Complaint Tracking
- Customer Database
- Customer Service Analytics
- Customer Support
- Customisable Forms
- Customisable Reports

## Support Options

- Email/Help Desk
- FAQs/Forum
- Knowledge Base
- Phone Support
- Chat

## Category

- [Help Desk Software](https://www.softwareadvice.ie/directory/4160/help-desk/software)

## Related Categories

- [Help Desk Software](https://www.softwareadvice.ie/directory/4160/help-desk/software)
- [Complaint Management Software](https://www.softwareadvice.ie/directory/499/complaint-management/software)
- [IT Management Software](https://www.softwareadvice.ie/directory/4563/it-management/software)
- [Task Management Software](https://www.softwareadvice.ie/directory/1412/task-management/software)
- [Productivity Software](https://www.softwareadvice.ie/directory/4366/productivity/software)

## Alternatives

1. [Alloy Navigator](https://www.softwareadvice.ie/software/57082/alloy-navigator) — 4.5/5 (64 reviews)
2. [Freshservice](https://www.softwareadvice.ie/software/436317/freshservice) — 4.5/5 (685 reviews)
3. [JIRA Service Management](https://www.softwareadvice.ie/software/116349/jira-service-management) — 4.5/5 (763 reviews)
4. [InvGate Service Management](https://www.softwareadvice.ie/software/19043/invgate-service-desk) — 4.6/5 (108 reviews)
5. [SolarWinds Service Desk](https://www.softwareadvice.ie/software/30413/samanage) — 4.6/5 (577 reviews)

## Reviews

### "Sistema robusto e intuitivo" — 5.0/5

> **Lincoln** | *29 June 2021* | Computer Software | Recommendation rating: 10.0/10
> 
> **Pros**: Facilidade no uso e aplicação no dia a dia
> 
> **Cons**: Desenvolvimento de integração com API de outros sistemas.
> 
> Ganhei muito tempo ao adicionar meus conhecimentos no sábio e registrando meus chamados. Sistema muito prático e intuitivo.

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### "Muito pratico e barato" — 5.0/5

> **Mariel** | *5 October 2022* | Leisure, Travel & Tourism | Recommendation rating: 10.0/10
> 
> **Pros**: Facilidade , funcionalidade para dia dia da empresa
> 
> **Cons**: Nada , tudo funciona de acordo com comandos

-----

### "Custo Benefício e Funcionalidade" — 5.0/5

> **Jhonatan** | *26 June 2021* | Information Technology & Services | Recommendation rating: 10.0/10
> 
> **Pros**: As funções desse software, tem ótimas funções para que minha equipe de Suporte consiga atender nossos clientes da melhor forma possível, também a praticidade para realizar as consultas de chamados e atribuições de horas aos chamados e a facilidade para realizar fechamento dos clientes me faz ganhar muito tempo.
> 
> **Cons**: Acredito que todo software pode melhorar, o sábio me atende muito bem, acredito que não tenha coisas que não gosto no software, mas todas as atualizações com novas funções são muito bem vindas
> 
> Minha equipe de suporte ganha muito mais tempo e agilidade para tratar os chamados pois temos um grande volume de chamados por ser uma empresa de TI.

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### "Excelente" — 5.0/5

> **Ademir** | *26 July 2022* | Real Estate | Recommendation rating: 10.0/10
> 
> **Pros**: Senhas e procedimentos, software fácil de usar, editar etc..
> 
> **Cons**: Não tenho nada a dizer sobre não gostar. Me atende no que preciso
> 
> Eficácia, rapidez e muito bom para armazenamento de informações\!

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### "Ferramenta rápida e prática\!" — 4.0/5

> **Douglas Fernandes** | *26 July 2022* | Building Materials | Recommendation rating: 8.0/10
> 
> **Pros**: Facilidade de pesquisa de termos , e rapidez na pesquisa.
> 
> **Cons**: Layout confuso, demora pra assimilar, cadastro de categorias e outras coisas precisa ser mais intuitivo.
espaço pra armazenar muito limitado

## Links

- [View on SoftwareAdvice](https://www.softwareadvice.ie/software/243104/sabio-virtual)

## This page is available in the following languages

| Locale | URL |
| en | <https://www.softwareadvice.com/productivity/sabio-virtual-profile/> |
| en-AU | <https://www.softwareadvice.com.au/software/243104/sabio-virtual> |
| en-GB | <https://www.softwareadvice.co.uk/software/243104/sabio-virtual> |
| en-IE | <https://www.softwareadvice.ie/software/243104/sabio-virtual> |
| en-NZ | <https://www.softwareadvice.co.nz/software/243104/sabio-virtual> |

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