--- description: Review of PanTerra Streams Software: system overview, features, price and cost information. Get free demos and compare to similar programs on Software Advice Ireland. image: https://gdm-localsites-assets-gfprod.imgix.net/images/software_advice/og_logo-55146305bbe7b450bea05c18e9be9c9a.png title: PanTerra Streams | Reviews, Pricing & Demos - SoftwareAdvice IE --- Breadcrumb: [Home](/) > [Online Meeting Software](/directory/852/online-meeting/software) > [PanTerra Streams](/software/24315/busvoice) # PanTerra Streams Canonical: https://www.softwareadvice.ie/software/24315/busvoice Page: 1 / 3\ Next: [Next page](https://www.softwareadvice.ie/software/24315/busvoice?page=2) > Choosing the right communication platform can feel overwhelming. Streams.AI by PanTerra Networks was built to take the complexity out of business communications and give teams a single, reliable place to connect, collaborate, and serve customers. Whether you’re running a small business that needs to stay connected without overloading your staff, or a growing enterprise balancing remote workforces and customer expectations, Streams.AI adapts to your needs. At its core, Streams.AI unifies every major communication channel: voice, video, messaging, file sharing, SMS, and fax, into one easy-to-use app. No more juggling multiple vendors, logins, or disconnected tools. From daily team chats and project meetings to mission-critical customer support calls, everything lives in one secure cloud platform. Who is Streams.AI for? • Small businesses and non-profits looking for a cost-effective way to manage calls, meetings, and messaging without sacrificing support. • Healthcare, finance, and legal organizations that need HIPAA and SOC 2 compliance, advanced security, and reliable uptime. • IT leaders in mid-size and large enterprises who want a scalable, all-in-one solution with fewer moving parts to manage. • Customer-facing teams that rely on contact center features like call routing, analytics, and agent assistance to deliver excellent service. What makes it different? • Fast, guided onboarding: Our team handles setup with white-glove service and most customers are fully deployed in days, not weeks. • 24/7 expert support: Every call goes straight to our in-house US-based technicians. No outsourced scripts, no long holds, just knowledgeable help when you need it. • AI-powered productivity: From an intelligent virtual receptionist to real-time transcription, sentiment detection, and agent assist, Streams.AI uses AI to reduce busywork and improve outcomes for teams and customers alike. • Scalability without complexity: Flexible per-seat pricing makes it easy to start small and expand as your organization grows, with advanced features available on demand. • Peace of mind: With redundant data centers, 99.999% uptime, and strong compliance, your communications are always protected and available. Unique benefits our customers value: • One app for everything: calls, video, chat, files, and customer interactions. • The ability to integrate with tools they already use, like Microsoft Teams, Office 365, Google Workspace, Salesforce, and ServiceTitan. • Secure collaboration for distributed or hybrid teams, keeping everyone aligned no matter where they work. • Advanced contact center features that improve both agent performance and customer satisfaction. • Transparent, predictable pricing without hidden fees. For over 20 years, PanTerra Networks has been trusted by organizations across healthcare, finance, education, technology, and beyond to deliver reliable, secure communications. Our mission is simple: to empower businesses to connect and collaborate without limits. If you’re comparing your options and wondering what solution is the right fit, Streams.AI gives you the best of both worlds: enterprise-grade reliability and support, packaged in a platform that’s intuitive enough for everyday users. It’s a solution that feels less like a collection of tools and more like a true communications partner for your business. > > Verdict: Rated **4.5/5** by 35 users. Top-rated for **Likelihood to recommend**. ----- ## Quick Stats & Ratings | Metric | Rating | Detail | | **Overall** | **4.5/5** | 35 Reviews | | Ease of Use | 4.5/5 | Based on overall reviews | | Customer Support | 4.2/5 | Based on overall reviews | | Value for Money | 4.3/5 | Based on overall reviews | | Features | 4.3/5 | Based on overall reviews | | Recommendation percentage | 80% | (8/10 Likelihood to recommend) | ## About the vendor - **Company**: PanTerra Networks - **Location**: Santa Clara, US - **Founded**: 2001 ## Commercial Context - **Starting Price**: US$24.95 - **Pricing model**: Per User - **Pricing Details**: Competitive pricing is available for qualified corporations. Discounts would be based on term commitments or bulk seat licensing. - **Target Audience**: 11–50, 51–200, 201–500, 501–1,000 - **Deployment & Platforms**: Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Android (Mobile), iPhone (Mobile), iPad (Mobile) - **Supported Languages**: Chinese, English, French, Japanese, Spanish - **Available Countries**: Canada, United States ## Features - @mentions - API - Alerts/Notifications - Audio Calls - Breakout Rooms - Call Centre Management - Call Monitoring - Call Recording - Call Routing - Call Transfer - Caller ID - Chat/Messaging - Collaboration Tools - Communication Management - Conferencing - Customisable Reports - Document Storage - Electronic Faxes - File Sharing - File Transfer ## Integrations (15 total) - Box - Freshdesk - Google Workspace - HubSpot CRM - Jobber - Microsoft 365 - Microsoft Outlook - Microsoft Teams - Salesforce Sales Cloud - Salesforce Service Cloud - Salesforce Starter - Toast POS - Zendesk Sell - Zendesk Suite - Zoho CRM ## Support Options - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat ## Category - [Online Meeting Software](https://www.softwareadvice.ie/directory/852/online-meeting/software) ## Related Categories - [Online Meeting Software](https://www.softwareadvice.ie/directory/852/online-meeting/software) - [Auto Attendant Software](https://www.softwareadvice.ie/directory/1328/auto-attendant/software) - [Unified Communications Software](https://www.softwareadvice.ie/directory/1556/ucaas/software) - [Team Communication Software](https://www.softwareadvice.ie/directory/4594/team-communication/software) - [Call Center Workforce Management Software](https://www.softwareadvice.ie/directory/1855/workforce-management-optimization/software) ## Alternatives 1. 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Minor issue but should be pointed out nevertheless. > > Our last VoIP providers (not appropriate to name then here) were not very satisfactory. We had constant issues. Their mobile app was horrid, the connection would often broke down. Even so I had not thought about changing the company until I received a marketing call from PanTerra. And I didn't want to switch until their salesman gave me pricing details and asked me to visit their website and watch the product video. After going through the product details and watching the video, I was convinced that this is the product I want\! I have an 11 member team, and we need to IM regularly. The best thing I like about Panterra's Cloud UC is the cloud storage option. I can run my business from anywhere and from any device; mobile or computer (I don't own a tablet but I am sure their services work seamlessly on tablets too). Built in analytics is another rare feature. ----- ### "Been a Joy\!" — 5.0/5 > **Mohammed** | *12 February 2022* | Design | Recommendation rating: 9.0/10 > > **Pros**: call forwarding easy access from anywhere, easy to use mobile app > > **Cons**: have not come across any issues yet, we have been pretty happy with pan terra. > > We have been with PanTerra for several months now, and it has been just a joy\! PanTerra Networks offers great features and quality at a great price. The phones are very easy to use, and if there is ever an issue their support team is quick to respond. I highly recommend Panterra if you need a VOIP provider. ----- ### "Panterra - Cloud storage solution in an app" — 3.0/5 > **Jigar** | *14 September 2022* | Information Technology & Services | Recommendation rating: 4.0/10 > > **Pros**: The features like cloud storage options, increased accessibility, real time sync, user-friendly and easy to use mobile app are the best. > > **Cons**: The initial interface looks uncomfortable. It can be changed. Also, customer care is a bit slow to respond. ut, once they gets in touch, their services were above par. > > The interface setup option is excellent. The advanced features were easy and simple to access thanks to the supporting team. ----- ### "Awesome Experience\!" — 5.0/5 > **Nigel** | *26 January 2017* | Architecture & Planning | Recommendation rating: 10.0/10 > > **Pros**: I like its look and feel, it is not complicated, it is easy to use and above all it works\! > > **Cons**: Installation cost/shipping and other minor costs were not included in my original invoice. I'll be honest that is a little bit annoying when you have to pay little bit extra than you thought you were going too. > > I work in Technical Support for a major software company so I have some experience in customer service. Mike was awesome. He quickly handled my issue, found the root cause, and stayed with me until the fix was in place. I wish there were other VOIP service providers with a great customer service good manners and customer services really stick with you. Issues come and go, it is a part of every product. Panterra have some issues too but they are quickly resolved. ----- ### "Thumbs up to Panterra's Smartbox" — 4.0/5 > **Sarah** | *21 September 2016* | Online Media | Recommendation rating: 9.0/10 > > **Pros**: I like how it is designed. Completely browser based. Pricing is good. > > **Cons**: The installation team arrived 3 days late. In the end it didn't matter much but it was annoying. > > I really like Panterra's services. We are using Smartbox and so far it has been to great effect. My company is a media (online content publishing) company and we need a lot of communication at every second of the day. Previously we were using Maxi Net and unfortunately it was inadequate. Now with SmartBox we have everything we need. On behalf of my company we can say that we are very happy. ----- Page: 1 / 3\ Next: [Next page](https://www.softwareadvice.ie/software/24315/busvoice?page=2) ## Links - [View on SoftwareAdvice](https://www.softwareadvice.ie/software/24315/busvoice) ## This page is available in the following languages | Locale | URL | | en | | | en-AU | | | en-GB | | | en-IE | | | en-NZ | | ----- ## Structured Data