--- description: Review of Revel Systems Software: system overview, features, price and cost information. Get free demos and compare to similar programs on Software Advice Ireland. image: https://gdm-localsites-assets-gfprod.imgix.net/images/software_advice/og_logo-55146305bbe7b450bea05c18e9be9c9a.png title: Revel Systems | Reviews, Pricing & Demos - SoftwareAdvice IE --- Breadcrumb: [Home](/) > [iPad POS Software](/directory/435/ipad-pos/software) > [Revel Systems](/software/24335/revel) # Revel Systems Canonical: https://www.softwareadvice.ie/software/24335/revel Page: 1 / 14\ Next: [Next page](https://www.softwareadvice.ie/software/24335/revel?page=2) > Revel Systems is the leading flexible cloud-based point-of-sale (POS) platform built for multi-location growth. The platform enables businesses to customize an ecosystem of technology that works best for their unique needs, allowing them to integrate industry-leading solutions for offerings like loyalty, analytics, and delivery. Revel's scalable tech stack empowers enterprises to sustain rapid growth and manage multiple order channels as they expand, with streamlined deployment and a platform that can evolve alongside the brand. It is suitable for stores and restaurants of all sizes and provides users with a POS system with integrated inventory management, customer management and social media management functionalities. The cloud-native Revel POS system provides resilience to marketplace changes, ensuring businesses can scale with ease, diversify revenue streams, and deliver a better customer experience. Revel's mobile solutions maximize efficiency, allowing corporate teams, front-of-house employees, back-of-house staff, and customers to manage orders from almost anywhere. The platform's reliable cloud software keeps businesses current and secure with automated updates, while the "Always On Mode" ensures uninterrupted transactions even during internet outages. Revel's payments-agnostic approach gives enterprises the ultimate flexibility in choosing the best payment processor for their operations, whether they are a new or growing business. The platform serves a wide range of industries, including quick-service restaurants, table-service restaurants, and specialty retail brands, providing tailored solutions and professional services to maximize the success of each client. Revel's commitment to its clients is evident in its dedication to delivering the technology and support necessary to smoothly facilitate complex business operations. Revel offers a data analytics application that tracks hourly sales, order history, payment summaries, product mix and sales summaries and presents the data in reports and graphs. Other features include managing loyalty programs and gift cards, mobile ordering and barcode support. Business owners can control user access with unique user IDs, passwords and swipe cards. Inventory management tools connect in-store and e-commerce channels to provide real-time inventory data. CRM features let users capture and record customer data and order history. Revel offers support through training videos, live chat and over the phone. Integration with third-party partners like Apple Pay and QuickBooks is also available. > > Verdict: Rated **3.6/5** by 323 users. Top-rated for **Likelihood to recommend**. ----- ## Quick Stats & Ratings | Metric | Rating | Detail | | **Overall** | **3.6/5** | 323 Reviews | | Ease of Use | 3.7/5 | Based on overall reviews | | Customer Support | 3.4/5 | Based on overall reviews | | Value for Money | 3.3/5 | Based on overall reviews | | Features | 3.5/5 | Based on overall reviews | | Recommendation percentage | 70% | (7/10 Likelihood to recommend) | ## About the vendor - **Company**: Revel Systems - **Location**: San Francisco, US - **Founded**: 2010 ## Commercial Context - **Pricing model**: Other (Free Trial) - **Pricing Details**: Contact Revel Systems for pricing information. - **Target Audience**: 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+ - **Deployment & Platforms**: Cloud, SaaS, Web-based, Windows (On-Premise), Linux (On-Premise), iPad (Mobile) - **Supported Languages**: English - **Available Countries**: Australia, China, Germany, India, United Kingdom, United States ## Features - API - Accounting Integration - Barcode/Ticket Scanning - Billing & Invoicing - CRM - Commission Management - Cost Tracking - Customer Accounts - Customer History - Delivery Management - Demand Forecasting - Discount Management - Electronic Payments - Electronic Signature - Employee Management - For Liquor Stores - For Restaurants - For Retail - Forecasting - Gift Card Management ## Integrations (5 total) - Adobe Commerce - QuickBooks Online Advanced - Shopify - X-Cart - Xero ## Support Options - Email/Help Desk - FAQs/Forum - Phone Support - 24/7 (Live rep) - Chat ## Category - [iPad POS Software](https://www.softwareadvice.ie/directory/435/ipad-pos/software) ## Related Categories - [iPad POS Software](https://www.softwareadvice.ie/directory/435/ipad-pos/software) - [Restaurant POS Software](https://www.softwareadvice.ie/directory/41/restaurant-pos-software/software) - [Mobile Point of Sale Systems Software](https://www.softwareadvice.ie/directory/1400/mpos/software) - [Tablet POS](https://www.softwareadvice.ie/directory/1451/tablet-pos/software) - [Retail Inventory Management Software](https://www.softwareadvice.ie/directory/30/inventory-management-software/software) ## Alternatives 1. [Square Point of Sale](https://www.softwareadvice.ie/software/374161/square-register-pos) — 4.6/5 (3032 reviews) 2. [Clover](https://www.softwareadvice.ie/software/61761/clover) — 3.8/5 (576 reviews) 3. [Toast POS](https://www.softwareadvice.ie/software/4997/toast-pos) — 4.1/5 (553 reviews) 4. [Shopify POS](https://www.softwareadvice.ie/software/372951/shopify-pos) — 4.6/5 (242 reviews) 5. [Rezku POS](https://www.softwareadvice.ie/software/35046/rezku) — 4.7/5 (42 reviews) ## Reviews ### "Easy to use and great user interface" — 5.0/5 > **Michael** | *1 July 2019* | Restaurants | Recommendation rating: 8.0/10 > > **Pros**: The best thing about this software is its easy use of use > > **Cons**: I really like the inventory management system, which worked well for managing bar inventory ----- ### "Revel Was a Great Decision" — 4.0/5 > **Michael** | *30 June 2023* | Medical Practice | Recommendation rating: 8.0/10 > > **Pros**: We love the ease of use for both our patients and staff. Revel is designed to be very user friendly and efficient. > > **Cons**: The reboot time it takes when you reset the system. > > The customer service is what really sold Revel to us. We had engaging team members throughout the entire process that helped us implement and understand our new POS and inventory management system. So far, we are very happy with Revel and the support we receive from them. ----- ### "Great product if you have the time to put into it." — 4.0/5 > **SCOTT** | *3 January 2019* | Entertainment | Recommendation rating: 9.0/10 > > **Pros**: We like how you can really tailor it to your business. We run a bar and bottle shop, and can sell by using an ingredient or a product. The reporting is pretty extensive. The timekeeping and scheduling keep everything in one place. > > **Cons**: The backend takes a bit of a learning curve. It will take some time to learn how to operate and get used to he format. ----- ### "Revel is not the POS you are looking for." — 1.0/5 > **Matt** | *25 April 2025* | Restaurants | Recommendation rating: 0.0/10 > > **Pros**: The use of iPads for the KDS system was very nice and easy to implement. The depths of customization you could do with your menu was great. You can have modifiers for modifiers. Once you get the hang of it, their menu system is probably the best. > > **Cons**: To list a few; Their "Offline Mode" never worked for us and if we had no internet, that meant we were 100% down. We could never run credit cards when we had no internet. Their tiered levels of their features is a joke. You want delivery. That's extra. Oh you want delivery PLUS that has all the features that should be in the regular delivery but they are not? That's extra. They do this for many things. The worst one is charging $9.99 to use their app on your phone. So if you want to check your sales on the go, pay up. They started off great, but as time went on it just got worse. The iPads don't last also. Expect to replace the iPads about every 2 years. iPads were not meant to be left on as much as they are with revel. I had 3 extra iPads on hand just so we weren't ever caught without a KDS or POS screen. I always felt since I was one location, they didn't care about me much. If I left them, they wouldn't care. I would raise concerns and issues and they would always respond in standard automated emails. All in all, just a terrible experience. > > Terrible. I would not recommend Revel to any restaurant owner. Maybe they give big discounts for multiple locations, but they sure don't for single locations. The customer service was terrible. The technical customer support was terrible. There's way too many better options out there to actually consider Revel. ----- ### "12 mos w/o Online Store, Still Billing Me over $500 Per Month\!" — 1.0/5 > **Chase** | *5 February 2024* | Hospitality | Recommendation rating: 0.0/10 > > **Pros**: Nothing\! > > **Cons**: Everything\! Over a year ago we spent 10+ hours on phone on initial set up, over 100 hours on customer service, got bumped between V1 of their online ordering system and V2, neither of which have a complete set of features allowing for pick up and shipping. That was falsely sold and they are in breach of contract unable to fulfill the terms. The matter is being transferred to our attorney for resolution, yet another additional cost we have been burdened with by this terrible company. Someone must be getting paid for them to grow so fast, sad they can't service their customers effectively, fulfill on contract terms, and follow with predatory billing. They have nearly put our small business out of business and are still taking the money out of our bank account despite blocking charges. > > Predatory, negligent, damaging. Never use this company, they outsource everything. You get a different person who has never seen your account every time. Hours of useless service calls and no one has the same story. We had to find out through months of labor that they cannot do what we signed the contract for due to skimp-flating their software and removing features with V2 Online Ordering. ----- Page: 1 / 14\ Next: [Next page](https://www.softwareadvice.ie/software/24335/revel?page=2) ## Links - [View on SoftwareAdvice](https://www.softwareadvice.ie/software/24335/revel) ## This page is available in the following languages | Locale | URL | | en | | | en-AU | | | en-GB | | | en-IE | | | en-NZ | | ----- ## Structured Data