4.3
Overall rating
Reviews

4.3
Overall rating
Reviews

About ModMed

ModMed, also known as Modernizing Medicine®, is an award-winning software company that places doctors and patients at the center of care through an intelligent, specialty-specific cloud platform. Services include electronic health records (EHR), practice management, inventory management, revenue cycle management, analytics, and patient engagement tools including the video and audio telemedicine solution ModMed Telehealth. These tools and services work together seamlessly with the EHR as part of a single system. ModMed develops products and services for allergy, dermatology, gastroenterology (gGastro®), OBGYN, ophthalmology, orthopedics, otolaryngology / ENT, pain management, plastic surgery, podiatry and urology practices, as well as ambulatory surgery centers. Its all-in-one solutions provide specialty medical practices with clinical, financial and operational software designed to enable better, more personalized patient care. EMA®, the specialty-specific cloud-based EHR system and app, is template free and built with structured data and adaptive learning to help save time when collecting patient info, recording diagnoses, ordering tests and prescriptions, and preparing billing. EMA works on the desktop, iPad, smartphone and Apple Watch. APPatientTM is a patient-facing mobile app for telehealth. Patients can use the app on their Apple or Android devices, or they can log into their web portals, for virtual visits. Additionally, APPatient provides patients a way to launch telehealth appointments with high-resolution video chat capability.
ModMed Software - Dermatology
ModMed Software - Plastic surgery
ModMed Software - orthopedics
ModMed Software - 4
ModMed Software - 5
ModMed Software - 6
ModMed video
ModMed Software - Dermatology - thumbnail
ModMed Software - Plastic surgery - thumbnail
ModMed Software - orthopedics - thumbnail
ModMed Software - 4 - thumbnail
ModMed Software - 5 - thumbnail

ModMed pricing

ModMed does not have a free version.

Starting Price:
Not provided by vendor
Free Version:
No
Free trial:
No

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ModMed Reviews

Feature rating

Value for Money
3.6
Functionality
4.1
Ease of Use
4.2
Customer Support
4.0
5 reviews of 167 View all reviews
Verified Reviewer
  • Industry: Hospital & Health Care
  • Company size: 2–10 Employees
  • Used Daily for 2+ years
  • Review Source
Value for Money
5
Features
5
Ease of Use
5
Customer Support
5

5
Reviewed on 18/6/2019

Absolute best EHR System for Specialties

The easiest EHR system I have ever used and very applicable to the specific specialty (at least from mt experience-- Dermatology)

Pros

This software is very user friendly, easy to learn, easy to use and saves A LOT of time for the doctor/provider or medical assistants/scribes.

Cons

More customization features specifically for one's practice would be nice however it is a stand out product as is

Response from Modernizing Medicine

We so appreciate you taking the time to share your experience with us and those considering our EHR system. Thank you! - Holly A., Clinical Solutions Manager

Replied 19/6/2019
Alan
  • Industry: Medical Practice
  • Company size: 11–50 Employees
  • Used Daily for 2+ years
  • Review Source
Value for Money
5
Features
5
Ease of Use
5
Customer Support
5

5
Reviewed on 9/4/2020

Best EHR I’ve used!

Our entire practice runs on ModMed EHR and practice management. This is the best business move I have ever made.

Pros

EMA (Electronic Medical Assistant) by Modernizing Medicine increased my productivity by 3-fold. That is to say, with this product I can see 3X more patients than I could without it. Charting is meticulous and fast, and visits are completed by the time the patient leaves. Frequently updated to give requested features — updates occur about every 2-6 weeks. Tech support is excellent and responsive. Requests for enhancements are responded to rapidly.

Cons

Steep learning curve when starting makes it seem intimidating, but after a few days of use, it becomes automatic. Frequent updates sometimes introduce coding errors that need correction

Reasons for Choosing ModMed

Lack of support

Reasons for Switching to ModMed

Demo revealed that it is designed by smart, efficient end users, not coders.

Response from Modernizing Medicine

Hi Dr. Gorenberg - Thank you so much for the great feedback and sharing your review with others considering our EHR and suite of solutions. - Holly, Clinical Solutions Manager

Replied 5/5/2020
Thu
  • Industry: Medical Practice
  • Company size: 11–50 Employees
  • Used Daily for 2+ years
  • Review Source
Value for Money
1
Features
1
Ease of Use
2
Customer Support
1

1
Reviewed on 7/7/2023

The most inefficient EMR I have used in 15 years

I spend hours every night/weekend charting because of the inefficiency of the program. The support is horrible/nonexistent. Lots of bugs, unannounced updates. It ruins my quality of life.

Pros

It’s easy on the eyes, looks pretty. It’s easy to use for staff who are not tech savvy.

Cons

So so inefficient. Constant scrolling, switching between screens. Unable to upload prescription details. Doesn’t update history automatically. Frequently crashes.

Response from Modernizing Medicine

Thank you for bringing this to our attention. We're sorry to learn about your experience. We are always looking to improve our product experience and your feedback is helpful.

Replied 14/7/2023
PATTI
  • Industry: Medical Practice
  • Company size: 11–50 Employees
  • Used Daily for 2+ years
  • Review Source
Value for Money
4
Features
4
Ease of Use
5
Customer Support
5

5
Reviewed on 1/5/2019

EMA Review

Coding has increased our efficiency and bottom line.

Pros

We have EMA and MODMED PM , which saves us from bridging the systems. The physicians and staff have enjoyed the ease of the system. We are also happy with the continual updates. We have sent in suggestions for change over the past 2 years and many of those have been implemented. The support has been really helpful as well

Cons

The cost of the program and additional modules is substantial.

Alternatives Considered

Nextech EHR & PM

Reasons for Switching to ModMed

Reviews from colleagues and the Dermatology specific program

Response from Modernizing Medicine

Hi Patti - We're happy to hear that using EMA and our PM system have helped bring efficiency to your practice. Thank you for taking the time to share your feedback!
-Holly A. Clinical Solutions Manager

Replied 2/5/2019
Erik
  • Industry: Medical Practice
  • Company size: 11–50 Employees
  • Used Daily for 2+ years
  • Review Source
Value for Money
5
Features
5
Ease of Use
5
Customer Support
5

5
Reviewed on 19/4/2019

EMA is the best ophthalmology EHR available.

Our experience has been so excellent with both the EHR product itself as well as the Modernizing Medicine team that we have since adapted their practice management software as well. While using another practice management company we were able to directly contrast the customer support between the two companies...and there was no comparison. From implementation to troubleshooting, the support from Modernizing Medicine is far superior to anyone we have come across. The support team is reason enough to choose EMA over its competitors. Fortunately they also have a superior product to go with a great support team.
If you are considering an ophth EHR do not hesitate to go with Modernizing Medicine. You will not be disappointed. I have no financial incentive or other alternative motivation to promote this product. They have exceeded my expectations from the very beginning and I just really love this EHR!

Pros

The intuitive interface makes documentation far easier than any of the other systems we tested before choosing EMA. Even our more senior partners were able to adapt to this system coming from decades of paper charting only and without having to employ scribes.

Cons

We are ‘dead in the water’ on the very rare occasion that we loose internet connectivity. Currently there is no way to access prior patient records or testing since it is all stored on a cloud server. In 4 years of using this system we have only had this happen 2 or 3 times for a period of 1 hour to half a day. This has never been a problem with the EHR system itself but was either our internet service provider or once when there was an ‘attack’ on the amazon server system. Reverting back to paper at those times was a great way for us to realize how much we preferred documenting in EMA rather than paper!

Response from Modernizing Medicine

Good morning Dr. Niemi - Wow, thank you! We very much appreciate you taking the time to share your valuable feedback with us and others considering our software. Thank you from the entire Modernizing Medicine team! -Holly A., Clinical Solutions Manager

Replied 24/4/2019

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