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Bullhorn ATS & CRM Reviews
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- Industry: Information Technology & Services
- Company size: 501–1,000 Employees
- Used Daily for 2+ years
Bullhorn for your Daily Use- Staffing Recruiters Best Friend
Bullhorn is both our ATS and CRM. We utilize the tool on a daily basis for Activity Tracking, Reporting, Job Order Management and Candidate Search. The tool has helped bring everyone to a common platform with a common process. This has helped us maintain better performance metrics, overall reporting and candidate engagement.
Bullhorn is a great tool that is very user friendly and easy to navigate. The time to get a recruiter or an account manager up to speed on the basics of Bullhorn is relatively simple. Getting people to use all the power of Bullhorn is where consistent reminders and training is needed. The tool is great for tracking anything and allows you to forget because you can set reminders to follow up on items, track past emails, etc. The tool really will change how you recruit.
Bullhorn has lots of great tools out of the box so it is best to explore this before completing too much customization and automations. You may find better out of the box ways to do things versus spending money on customizations that you don't need or use after going live.
- Industry: Financial Services
- Company size: 11–50 Employees
- Used Daily for 2+ years
Easy to use and very intuitive
Really great - fantastic support team
Its easy to set up and use and has a user friendly interface
No built in reporting function as standard
Reasons for Choosing Bullhorn ATS & CRMOther system was outdated and not giving us anything back
Switched FromVoyager Infinity
Reasons for Switching to Bullhorn ATS & CRMNicer user interface and ability to integrate with other software
- Industry: Staffing & Recruiting
- Company size: 201–500 Employees
- Used Daily for 6-12 months
Essential CRM for any recruiting activities
Having the access to track my clients and candidates during processes
Sometimes it does crash but I guess it’s because of the amount of information on there.
- Company size: 2–10 Employees
- Used Weekly for 1+ year
I'm a former MaxHire advocate, user, trainer, etc. Love the platform. So this is kind of like a Chevy fanatic reviewing a Ford :-)
Very clean interface. No over-crowding. Mostly intuitive to use. Love that it's not an installed client on a machine and is cloud based. I like how you can immediately edit some field values on records while viewing them in list format. Love the reporting features and functionality. Hands down 1 of the best here that I've seen.
uploading data by .csv...if some data on the spreadsheet is a dupe in BH, it will tell you that x# of the uploads were duplicate. Okay - great. But then, that x# of dupes don't get displayed in my list. So then I have saved the new uploads into a tearsheet, sort the tearsheet A-Z and then open my spreadsheet to cross reference who the missing x#s are to then go find them individually in BH and add to the tearsheet. In MaxHire - which Bullhorn OWNS - I get an option to add the dupes to the list. BRILLIANT!
Activities tab in a person record - I think by default always shows (0). But once you click it, you can then see placements, interviews, appointments, tasks, etc. This makes it really challenging to quickly search for those who have any of those activities.
The Bullhorn Accelerator browser extension rarely works. How many times do I have to continue logging in to use it? Same for the Outlook add-in.
Set up - I'm really disappointed that Bullhorn doesn't take the additional time on initial configuration to work with new clients on setting up (or at least notifying the client of these things) email integration with Outlook or Gmail. This should be a default practice by Bullhorn. I've now been at 2 companies on Bullhorn who didn't even have this setup and didn't even know the possibility existed. Bullhorn should be making these recommendations - they are called best practices - or making these things set up defaults. I know the user has to work with their domain host/email host.
Tearsheets - brilliant idea - but to me, a tearsheet is my call list. I put people in a tearsheet per my planning for the next day. You open the tearsheet and you have to open each record to get to the phone number to be able to call them. This is an epic fail. Tearsheet lists don't even display the binoculars for a profile quick view. That would help. Tearsheets don't allow you to manipulate the fields being displayed on the tearsheet (to display contact info). This is a big fail.
It was only after months of frustration that we opened a ticket about this to learn that we have to open the tearsheet through contact or candidate fields to then get access to what makes a tearsheet beneficial in the first place. Totally frustrating.
Calendar - EPIC FAIL - Bullhorn doesn't have a calendar. I live in Bullhorn, but have to use my Google Calendar or Outlook calendar to see what my day looks like? Again - you guys OWN MaxHire. Another great feature for Bullhorn to make happen. And if I book appointments for people on my team with a client or candidate (and I won't be attending), I don't even see the event at all because I didn't invite myself to get the message to my inbox to then accept my own invitation. Come on - that's frustrating. How can I see when to follow up or get a reminder to follow up if it doesn't exist on my calendar.
- Industry: Human Resources
- Company size: 201–500 Employees
- Used Daily for 1+ year
An Effective & Efficient Applicant Tracking Software
As a Senior Recruiter with an RPO, I have used the Bullhorn ATS & CRM for several years. It is a great applicant tracking system and has served me well.
I like the way the software is designed, as well as its broad range of functionality. It also integrates well with other applications and platforms.
I cannot think of anything that I like least about Bullhorn.