Bullhorn ATS & CRM

Pros

Really easy to use, great for recruiting firms/agencies

Cons

Not great for internal recruiting, but thats what its marketed as

Pros

Easy to use, cost effective, customisable and bespoke to us. The file noting of candidate interactions, ability to easily merge profiles. It's a professional solution, so much better than the HRIS systems with their inbuilt ATS.
It's billed on per user, so its very cheap. The support team are excellent.

Cons

Rolling it out and customising was a challenge but was worth it. The mobile app with default customisation is pretty basic so needs work. Sometimes the viewing of CV's in the platform is clunky depending on the CV but still fine.

Alternatives Considered

Reasons for Choosing Bullhorn ATS & CRM

Switched From

Reasons for Switching to Bullhorn ATS & CRM

Pros

I like that it's relatively easy to create pipelines of candidates, create jobs, track opportunities, and create tasks.

Cons

I wish Bullhorn would integrate candidate headshots (usually found on LinkedIn) to help identify candidates. I also find that the website will stop working properly after being open for about 5-6 hours and will need refreshing.

Pros

I thought it was easy to understand how to use the product.

Cons

Bullhorn required double entry and had workflows that were clunky and made efficiency tough to achieve.

Pros

It is relatively easy to use, process thorugh the job etc works./ The system works which is better than when I sued Vincere. The help desk does repsond quickly. You have to log. Onboarding is ok - strong processes. But like any larger company it is on you. You have to watch vieos to learn the system and people supporting changes regularly so you will find your knowledge within a year will be better than people supporting you. But as I say the help team will pass you on to experienced people if the problem exists. Overall is a good system, a larger company with the usual larger company processes.

Cons

Advertising - works but adding a job for multiple jobs can be long winded. Indexing we have had issues with, searching for candidates and not coming up, but they are on there. The biggest issue is Bullhorn partners, very expensive and not al that great.Be wary for all CRMs and Bullhorn when they repsond with yes we have a partner that can do that, for example text messaging. Creating a branded Cv should be easier. Parsing could be better. There answer is we have a partner. Some of this you expect the CRM to do, at the end of the day what are you paying for, if the answer is we have a partner.

Pros

Nothing much great to mention about. Except the Brand.

Cons

LinkedIn integration does not work.
Bullhorn Analytics was not implemented properly by the their vendor,

Alternatives Considered

Reasons for Choosing Bullhorn ATS & CRM

Switched From

Reasons for Switching to Bullhorn ATS & CRM

Pros

great system to use easy and everything flows

Cons

there was not one thing i dint like about the platform

Pros

Makes it easy to enter and submit work hours and the format is easy to follow. Also their customer support team is awesome!

Cons

Sometimes logging into your account can be difficult.

Pros

I love that it's easy to sort through and use

Cons

I dislike that it can be a bit slow to run

Pros

Nothing to write home about. It is very dated

Cons

Slow, not intuitive and very clunky in the modern world

Pros

I have used this software by weekly and it has the strength to be the best ATS in the market. Its features are diverse and can be very efficient when used for long term.

Cons

I have to find some of the features as some of them are not visible in the main window of this framework.

Pros

Having the access to track my clients and candidates during processes

Cons

Sometimes it does crash but I guess it’s because of the amount of information on there.

Pros

i like the organized candidates profile and update every thing in this single database

Cons

all is serve well and perfect for the job

Pros

Bullhorn provides you the opportunity to gain experience tracking different clients' movements, positions, and prospects. Find the person you're looking for by calling the number. Bullhorn can link to Sense and send pre-programmed messages for first-day checks, end-of-week checks, etc., allowing me to keep in touch with my staff and learn about any problems they are experiencing as well. You may choose multiple tabs based on your needs and designate one as the default so that it always displays the relevant information. I also appreciate having the opportunity to record notes for each sale or hiring discussion and having the flexibility to amend those notes to keep both you and your coworkers informed.

Cons

A candidate must first be manually created, after which notes and modifications must be added. Speaking about job advertisements, I believe it has to be resolved. Additionally, for the workers I deal with, Pridestaff's broadcast messages occasionally arrive at the wrong time. If/when we entirely close the tab, we have to reopen it. These days, the sidebar is likewise outdated.

Pros

easy way to tract all the applicants records and maintain our data.

Cons

when we do mail merge on 999 it goes to span or junk not into the inbox.

Pros

Bullhorn is very easy to use. User friendly software.the main advantage of bullhorn is to finding non IT candidates easily.

Cons

Best Tool ever simple search easy understand very much helpful for non IT recuirements best matching candidates with valid contact information.

Pros

The tracking feature is good in bullhorn

Cons

The logo of bullhorn could be better than now.

Pros

Its help to reach the candidate easily with their contact details.

Cons

needed more credits views the new profiles.

Pros

The 'Last People Contacted' is a very useful tab to have auto-loaded. Finding candidates can be difficult without it considering you need their number memorized, if they have a common name, or their profile name is different than the name you call them (Charles vs Chuck).
The moving across stages from 'Connect' to 'Placement' is aesthetically pleasing and well designed.

Cons

Tracking which candidates are in play and submitted should be front and center on "My Dashboard". The cards available on "My Dashboard" are nearly all irrelevant to the recruiting lifecycle, making it fairly useless apart from "My Activity" if the admin sets some goals for you. Even the "Recruiting Manager" dashboard report is fairly useless as it only tracks candidates who's stage hasn't changed in 5 days. It is still important to track candidates within that 5 day timeframe so it should be easier to see that.
The Last Note should show up on "Latest Comment" on the candidates profile page. There's often 'one-too-many-clicks' instances or journeys that should be trackable by a ML engine, or just customer surveys, and then make those changes to the product, introducing a one-click suggestion button, or just making those actions easier to find via the profile.

Pros

The ease of navigation throughout the platform.

Cons

Would love to have the ability to mass import files - specifically candidate resumes.

Pros

I like that you can put as much information in Bullhorn about the candidate, my favourite feature would be adding notes and you can notify your manager of whatever changes you made by tagging them to internal recipients. It makes the job easier and faster.

Cons

Sometimes, Bullhorn gets laggy, it takes time to load. And sometimes I would receive an error message after clicking the 'save' button. Had to clear the cached or reset my laptop to refresh the software.

Pros

Bullhorn is the best ATS I have ever used. It is very user-friendly. It only took me a day to know my way around bullhorn. It allows you to edit fields while you are looking at the list. This is very helpful as you do not need to click on a specific link to have it edited. Also, I love that it is integrated with MS Exchange as email conversations are recorded and can be seen by all internal employees. In addition, it is very easy to track the progress of each requisition. Bullhorn also allows you to set up reminders which are very helpful for busy recruiters like me. I love that text messages are also recorded in the system. Lastly, they have an awesome technical support team! Way to go!

Cons

For me, Bullhorn can still improve on tearsheets. Recruiters should be able to edit fields without them having to click a specific link/candidate. It would be very beneficial if they would add this feature as most job postings are really fast-moving. Another thing that I have noticed is with duplicate candidates. Sometimes I add a specific candidate and it shows me, 50 plus duplicate candidates. When I try to click one, it's nowhere similar to the resume that I uploaded. I hope they can do something about this.

Pros

Bullhorn has helped us streamline considerably. It tracks everything from texts to emails by user and candidate/client.

Cons

There are so many features that are "so close" but not quite there yet. I do believe they will get there but it takes longer than anticipated for improvements to be implemented.

Pros

Ease of use and friendly GUI that makes navigation a breeze

Cons

Crappy when it comes to internal sourcing. Bullhorn sometimes displays some glitches when synced with some of the commercial job boards.

Pros

Did a decent job in all aspects but never a great job.
Product-wise it was decent to good
FAR better than Tempworks in functionality
A true CRM/ATS with modern-day capabilities - as most of the top 20 ATS's have

Cons

Customer service was lacking during presale, implementation, and during our migration
No help with "best practices" therefore they rely on their customer base to figure things out for themselves versus acting as professional advisors
Their initial salesmen were extremely "high pressure sales oriented" NOT focused on clients needs, wanted to close the deal
Ease of use is lacking therefore employees are reluctant to embrace it.

Pros

The platform excels in consolidating candidate information in one database, streamlining the search and access process. Flexibility is key with Bullhorn, as it allows the tailoring of recruitment workflows and provides numerous automations for routine tasks. Furthermore, it facilitates effective coordination between recruitment personnel and hiring managers.

Cons

For those less technically inclined, Bullhorn may present a steep learning curve. The investment can be significant for startups since costs scale with user numbers. Reliance on integrations means troubleshooting can be problematic, and the storage system may require technical adjustments. Compared to its competitors, Bullhorn could offer greater adaptability and more expansive customer support.

Alternatives Considered

Switched From

Pros

The ease of parsing CV's and resumes saves a lot of time

Cons

Doesn't integrate as well as we would like with some other software to make mass data integration possible

Pros

Bullhorn offers a wide range of features for recruiters and staffing agencies, from job posting to candidate sourcing and customer relationship management, all within a single platform. This comprehensive set of tools can streamline and simplify the recruitment process.

Cons

Nothing as such i have seen, User interface should be more creative

Pros

Appreciated the fact that the ATS and CRM was integrated and you're able to track candidates across clients, etc.

Cons

Clunky email campaign set up, opted for other channels.

Pros

The tool handles recruitment and most our HR needs effectively. Well equipped and effortless to use.

Cons

No issues as the product is helpful and never a problem.

Pros

How many different items we could post in different locations

Cons

At the time the CRM and automation wasn’t there yet so I never got to experience that

Pros

Both applicant tracking and sales CRM is offered by Bullhorn, using it is easy, dragging and dropping is nice to have. Getting integrated with other software never occurred a problem. The customer service was helpful and responsive.

Cons

Not very customization friendly, some forms that need mandatory fields should be able to managed by users.

Pros

I like that improved the candidate experience, has a user-friendly interface, and a key metric reporting

Cons

Sometimes the customer service is not that great or makes you wait for their response

Pros

Tracking candidates submission, interviews, hiring etc. are quite efficient and easy to use functions of Bullhorn.

Cons

Resume search function can be improved a lot because it doesn't give accurate results when we put more than one filter at a time.

Pros

It's generally super user-friendly. the ability to have multiple tabs open within the CRM. Being able to flag actions/comments to other team members. it allows the team to keep track of applicants and where they are in the process. Great and consistent customer support.

Cons

The searches are inaccurate - narrowing down candidates takes much more time than it should. No simple way to view all CV sends interviews and other bits of pipeline all on one page. The Dashboards aren't great.

Pros

Great product for staffing purposes and the job recruitment process makes it super simple to very complex. The learning curve can be steep but after mastering the program you can tailor your experience to however vague or detailed that you need.

Cons

Overall a great product however for the price it's hard to justify unless you are doing big business.

Pros

Bullhorn allowing users to tailor the platform to their specific needs and workflows.Additionally, Bullhorn ATS & CRM provides powerful reporting and analytics capabilities, enabling users to track key metrics and gain valuable insights into their recruiting and sales operations. The system also integrates with a wide range of third-party tools, such as job boards, social media platforms, and productivity apps, making it a versatile and flexible solution for businesses of all sizes.

Cons

Cost: Some users have noted that Bullhorn ATS & CRM can be expensive, especially for smaller businesses with limited budgets.Complexity: While many users have praised the system's user-friendly interface, others have found it to be overly complex and difficult to navigate, especially for new users.Customer support: Some users have reported issues with customer support, citing slow response times and difficulty in getting their issues resolved in a timely manner.Lack of integrations: While Bullhorn ATS & CRM does offer integrations with many third-party tools, some users have noted that certain integrations are missing or not fully functional, limiting the system's flexibility and adaptability.

Pros

It gets the job doneReports are easy to pull When you are used to it, it delivers everything it needs to It is a very relaible platform

Cons

It's pretty dated looking and takes some time to understand and get the most out of - especially when compared to some of the alternatives out there

Pros

Bullhorn has a centralized candidate database which allows users to store all candidate information, making it easy to access and search for candidates. Bullhorn allows users to customize workflows to fit specific recruitment processes at different companies. There are also plenty of time saving automations for many tasks in the recruitment process like resume screening, scheduling and candidate communications. It allows collaboration between recruiters and hiring managers.

Cons

Bullhorn can be complex and difficult to learn especially without technical experience. It can be expensive for start-ups as the pricing is based on the number of users. The tool is heavily reliant on solutions with other softwares which can be challenging to troubleshoot. The data storage in the tool is not as flexible as other competitors and there is limited customer support.

Pros

I like the certain amount of automation this ATS has. Bullhorn sends follow-up messages, schedules and posts jobs on its own, if promoted to do so. Bullhorn is more comprehensive than other applicant tracking systems as it can also integrate with other HR tools and background checks.

Cons

Customer support can be improved as it is difficult to get training programs and sessions on new features. There are several software bugs that come up when moving candidates through the various stages of recruitments process which can be frustrating and slow down the recruiter in their work. There is a lack of reporting and analytics support from the ATS as well.

Pros

It was smooth in terms of it's operation, it was a great way to manage your KPI's through intelligence and stats gathering so you know you were 'following the process'

Cons

Visually after using Vincere one of Bullhorn's competitors, they could smooth the visualisations to understand candidate and client stages better.

Pros

Collection and analysis of candidates resumes is easy

Cons

Skill wise ,experience wise, location wise filtering for the employer is good but integration part need to be improved

Pros

I love how my job track my hours. You can also call the job line.

Cons

I have no problems.I been using this for like six months all my co workers use this daily.

Pros

I Like Bullhorn very much. It is used source candidates. It is very much useful for non IT requirements. Following up the candidates is too good. Good database also.

Cons

Overall experience is too good. Best candidate management tool like scheduling interviews followups feedbacks. Everything should be noted using this ATS. Best interaction between the client and candidates. Bullhorn acts like a good database.

Pros

While using bullhorn ATS, I notice it was easy to use

Cons

I do not like the colors, I think that could improve

Pros

I like that you can have both sales contacts and applicants in 1 system.

Cons

When I was using it, it was somewhat slow.

Pros

Bullhorn ATS & CRM is the most useful and efficient and effective software to use. You can easily be trained to use this software.

Cons

As for now, there is no such cons of this software yet. It is very effective and useful. Also, it is cost friendly as well.

Pros

I like the way the software is designed, as well as its broad range of functionality. It also integrates well with other applications and platforms.

Cons

I cannot think of anything that I like least about Bullhorn.

Pros

Bullhorn ATS & CRM provides businesses and staffing firms with a comprehensive set of cutting-edge technologies to enhance their hiring procedures and customer relationship management. The platform may be easily customized and interfaces with other well-known applications, increasing usability and productivity.

Cons

When compared to competing customer relationship management and applicant tracking solutions, Bullhorn ATS & CRM's price plans may be too expensive for some businesses. Additionally, for certain users, the platform's initial learning curve can be challenging, and correctly configuring and customizing it may take some time.

Pros

Really liked how easy it was to use and create tearsheets for future use.

Cons

It is quite pricey for the uses we get with it.