About Bullhorn ATS & CRM

Bullhorn provides cloud-based CRM solutions for relationship-driven businesses. The solution offers automated data capture and customer insight technology to help companies win customers and keep them engaged. Bullhorn’s CRM software is a web-based solution built for companies that need to closely manage and nurture prospect and customer relationships. Bullhorn's CRM functionality can be used by many different types of organizations, from a consulting firm that needs relationship management insights and detailed lead/opportunity reporting to a PR agency that needs internal reporter management capabilities and greater visibility into pitch effectiveness. Mobile-ready and available in any browser, Bullhorn CRM offers users the flexibility to work anywhere, anytime and on any device. Bullhorn CRM also provides an open API upon which organizations can build and integrate business-critical tools and apps.
Bullhorn ATS & CRM Software - Dashboard
Bullhorn ATS & CRM Software - Job List
Bullhorn ATS & CRM video
Bullhorn ATS & CRM Software - Dashboard - thumbnail
Bullhorn ATS & CRM Software - Job List - thumbnail

Bullhorn ATS & CRM pricing

Bullhorn ATS & CRM does not have a free version.

Starting Price:
Not provided by vendor
Free Version:
No
Free trial:
No

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Bullhorn ATS & CRM Reviews

Feature rating

Value for Money
3.7
Functionality
4.0
Ease of Use
4.1
Customer Support
4.0
5 reviews of 1,007 View all reviews
Jackson
  • Industry: Staffing & Recruiting
  • Company size: 2-10 Employees
  • Used Daily for 1+ year
  • Review Source
Value for Money
5
Features
5
Ease of Use
4
Customer Support
0

5
Reviewed on 26/8/2022

Daily Driver

Pros

I do everything in bullhorn. It may feel bulky at times, but that is just because it is bursting with functionality. There are multiple paths to accomplish the same result, which is convenient.

Cons

Bullhorn has a relatively high learning curve. Due to its nature, it is a long runway to learn how to use all of its many best.

Verified Reviewer
  • Industry: Staffing & Recruiting
  • Company size: 11-50 Employees
  • Used Daily for 2+ years
  • Review Source
Value for Money
3
Features
4
Ease of Use
4
Customer Support
3

4
Reviewed on 11/10/2019

Bullhorn

Works overall well for our needs, it's a bit pricey but does the job for a staffing firm

Pros

It's easy to pick up if you're a new user, the navigation is intuitive and it's rather easy to find what you need, input data, etc.

Cons

There's a lot of bugs and issues when it comes to logging in to sessions, it kicking you out too quickly, and a lot of features are either redundant or don't exist. (ie. you can't delete a company profile?) It's also difficult to edit features in the field mapping, acts too much like coding if you're not familiar with how to make those changes.

Alternatives Considered

Salesforce Sales Cloud

Reasons for Switching to Bullhorn ATS & CRM

Cheaper and acts as more of an ATS which we need
Matthew
  • Industry: Human Resources
  • Company size: 11-50 Employees
  • Used Daily for 2+ years
  • Review Source
Value for Money
4
Features
4
Ease of Use
4
Customer Support
3

4
Reviewed on 17/8/2022

Bullhorn review

My overall experience with BH has been good. I suggest that each company create an outline of what they want the system to do and what they want out of it, then customize it to get out of it what you need.

Pros

I really like the to really customize the software for each companies specific weants & needs.

Cons

I always felt the ability to search out specific candidates was lacking but that may be more of how my company used the system. You really need to put a lot of information in about each candidate in order to really get the full benefit of searching for specific candidates.

Verified Reviewer
  • Industry: Information Technology & Services
  • Company size: 501-1,000 Employees
  • Used Daily for 1-5 months
  • Review Source
Value for Money
3
Features
3
Ease of Use
3
Customer Support
3

3
Reviewed on 8/8/2022

Bullhorn is good but not the best as per my uses

over all my experience with Bullhorn is good but not the best like job diva and other ATS which makes Recruitments easy

Pros

Very good User interface, reliable and light work with chrome and Mozilla fine and provide lots for feature for recruitment and searching, integration with job portal work great

Cons

I did use bullhorn more then 6 month and find there are many things which can be improved like vendor management and candidate upload and verification, its good for direct client but for c2c its very time taking process

Wyatt
  • Industry: Staffing & Recruiting
  • Company size: 51-200 Employees
  • Used Daily for 2+ years
  • Review Source
Value for Money
0
Features
4
Ease of Use
4
Customer Support
4

4
Reviewed on 8/6/2022

Mostly good, with fixable needed improvements

It's been mostly positive. I've used TEKsystems' internal ATS and CRM, and I've used Greenhouse. As a staffing company, I don't think Greenhouse is the right tool. Bullhorn definitely hits the must-haves, but there are many ways it could improve that don't seem like asking too much.
If my complaints with the product are just my lack of knowledge of the product offering, that would mean they could do a better job of teaching the best use-cases and practices of their product.

Pros

The 'Last People Contacted' is a very useful tab to have auto-loaded. Finding candidates can be difficult without it considering you need their number memorized, if they have a common name, or their profile name is different than the name you call them (Charles vs Chuck).
The moving across stages from 'Connect' to 'Placement' is aesthetically pleasing and well designed.

Cons

Tracking which candidates are in play and submitted should be front and center on "My Dashboard". The cards available on "My Dashboard" are nearly all irrelevant to the recruiting lifecycle, making it fairly useless apart from "My Activity" if the admin sets some goals for you. Even the "Recruiting Manager" dashboard report is fairly useless as it only tracks candidates who's stage hasn't changed in 5 days. It is still important to track candidates within that 5 day timeframe so it should be easier to see that.
The Last Note should show up on "Latest Comment" on the candidates profile page. There's often 'one-too-many-clicks' instances or journeys that should be trackable by a ML engine, or just customer surveys, and then make those changes to the product, introducing a one-click suggestion button, or just making those actions easier to find via the profile.

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