Paymo

Pros

I use Paymo mostly for time tracking and invoicing, but also for tracking expenses. Paymo makes it a breeze to track my time and then invoice my clients - with one click, all the time I've entered is populated in my invoice and I can even choose to include a summary of my time entry notes if needed. Their Support team is also super responsive and helpful when I've had questions.

Cons

Nothing! Very happy with this platform.

Pros

Paymo excels as a comprehensive project management and time tracking tool especially for freelancers and agencies handling multiple clients and projects.
The user-friendly interface makes it easy to navigate thorugh the app, and learn how to use it in minutes. The best feature is the ability of granularly keeping track of the profitability of a project at task level.
The balance between simplicity and advanced functionality is well-maintained. The ability to assign tasks, monitor progress, and generate detailed invoices all within one platform saves significant time and effort. Additionally, the Gantt charts and Kanban boards provide great flexibility for visualizing project timelines and workflows.

Cons

The mobile app, while functional, feels slightly less polished compared to the desktop version, and certain features, like time tracking, can be a bit cumbersome to use on smaller screens.
The lack of subtask feature is a big issue for managing complex projects.
Additionally, while the reporting capabilities are good, they could benefit from more customization options to accommodate diverse business needs.

Alternatives Considered

Reasons for Switching to Paymo

Pros

Very reliable and easy to use time tracking and project management tool.

Cons

Greatly increased their pricing (nearly tripled) as features were added. And they limited how much historical data could be held in the system unless we signed on with the price increase. The additional features were not needed by us, so the ability to continue to use the tool and to have continued access to the data we had saved to it were held hostage to agreeing the price increase, even though the service we need did not include any of the new features.

Pros

Paymo helps you automate your invoicing process by setting up recurring invoices, late payment reminders, and thank you notes.

Cons

It does not have a native mobile app, only a web app that is not very responsive on small screens.

Alternatives Considered

Reasons for Choosing Paymo

Switched From

Reasons for Switching to Paymo

Pros

I love the ease of use and how the features suit all my needs (tasks management, time tracking, invoicing, project management, time reports).

It’s super user-friendly and pretty straightforward.

Cons

Top of mind room for improvement would be the Time Reports view. I hope when I archive reports, it won’t appear on the sidebar anymore. It just seems to cluttered seeing everything there.

What I’m doing is filtering but I hope there’s a fixed solution there.

Pros

The simple nature and uncomplicated user experience means the team are more likely to use it effectively

Cons

Report is good but hope to create dashboards soon

Pros

Paymo's interface is clean and intuitive with great time tracking capacibilities.

Cons

Lack of ability to really link tasks together easily

Alternatives Considered

Reasons for Choosing Paymo

Switched From

Reasons for Switching to Paymo

Pros

Quick Support response, always courteous.

Cons

Sometimes I can't find what I need and have to ask support

Alternatives Considered

Reasons for Switching to Paymo

Pros

I like that Paymo has everything included without the need to purchase another bit of software.

Cons

I would have liked contract management included.

Alternatives Considered

Reasons for Choosing Paymo

Switched From

Pros

Great for collaborating, I appreciate the time tracking and task management features.

Cons

Hard to learn at first, wish I could customize more.

Pros

It has a simple interface and I can easily plan our projects and track the tasks even if I am not a professional project manager. It does not complicate the user's work with unnecessary details.

Cons

Since the billing system is not integrated with the local electronic billing system, it cannot be a fluent billing tool. However, Paymo serves us very well even without using this feature.

Alternatives Considered

Switched From

Reasons for Switching to Paymo

Pros

An excellent resource for companies wishing to scale up and manage efficiency and quality. Remove the stress and focus on what you do best

Cons

The project management can get in the way of itself and isn’t as intuitive as it can be switching between time, projects, clients and invoices but it’s improving every month

Alternatives Considered

Reasons for Choosing Paymo

Reasons for Switching to Paymo

Pros

Quick and easy to use for time logging. Specifically the ability to start and stop a timer is helpful because at the end of a day I can't remember how long I spent on what work...

Cons

Nothing actually. I more dislike the way the company is using it since we are required to write essays describing what we did for every time entry

Pros

Easy to set up, easy to continue using. a favorite feature is that I can make my project templates, offer templates etc. Customizable templates save me lot of time and makes my small company look professional. I like sync possibilities with Google calendar.

Cons

I would like to have labeling system fro task.

Pros

Fairly straight forward interface, customer support is helpful, but with some delay.

Cons

Some bugs after app update that have not been worked out - new releases do not always work well with Safari - a bit costly for what it is - desktop app is severely outdated, very low resolution (blurry) on modern high resolution monitors - new desktop app needs to be developed - no ability to view, create or edit invoices, estimates, projects or client info in the IOS mobile app. The IOS mobile app is only useful for time keeping, which is pretty much useless.

Pros

Easy to setup and use. We've developed models based on various project types and Paymo made its way into our daily routine.

Cons

The only feature missing for us as a small business consultancy is the ability to customize a viewing feature of a project plan and progress for various roles outside the delivery team. I'm confident though that the product team will build it.

Pros

Having used Paymo extensively for managing my freelance projects, I can confidently recommend it to anyone seeking a comprehensive project management solution. Paymo's intuitive interface simplifies task management, while its precise time tracking feature ensures accurate billing. The seamless integration of invoicing streamlines the entire billing process, saving me valuable time. Moreover, the collaboration tools facilitate smooth communication with clients and team members, enhancing productivity. Whether you're a freelancer juggling multiple projects or a small business seeking to streamline operations, Paymo is a reliable choice that has significantly improved my workflow and project outcomes.

Cons

One common critique of Paymo is its limitation in exporting Gantt charts directly to Excel. This can be frustrating for users who rely heavily on Excel for data analysis or further manipulation of project timelines. While Paymo does offer exporting options for Gantt charts in other formats such as PDF or image files, the inability to export directly to Excel may pose an inconvenience for those accustomed to working extensively with Excel spreadsheets.

Pros

The set up is simple and all of the tools are readily available in the GUI. I don't use the app, but the online structure is sufficient and more than capable to handle my work load.

Cons

I have yet to find a downside to this product. It continues to deliver

Pros

Dragging and dropping time and slots into the weekly timesheet manager is very easy to use, color coded time slots are nice.

Cons

Many small functionalities with the task tracking lacks my needs. But requests to change those aspects have gone unanswered.

Pros

Using this excellent time tracking suite changed the way I manage my business.
It's been more than 10 years of understanding the big picture, charging the clients accordingly, having my own database of project durations and scope.

Cons

I wish I could customize more dashboard settings, though what's there is quite good

Pros

Great time tracking and project management for professionals.

Cons

Would prefer if it could be set to send invoices to customers fro. Company email address. Also, i wish there was a way to back it up daily in case something were to get deleted by accident.

Pros

Time and project management
Tasks and sub tasks are very useful

Cons

Timesheet by 15mn/30mn
We are working with 20mn/40mn I our Internal process

Pros

I really like the Paymo Track time management tool which can sync with my desktop apps. The small widget allows me to track time while also having other work on the screen at the same time. Being able to have a way of tracking time which isn't on another browser tab is invaluable to me.

Cons

I find the way Paymo Track clumps together some of my tasks on the timeline view hard to use. I often have to switch tasks quite regularly due to the nature of my work so this makes it a bit harder sometimes for me to allocate my time to the appropriate client.

Pros

Paymo is intuitive and easy to use. It's a simple and effective way for our business to track time spent on projects.

Cons

It'd be great if there were some 'explainer'/training videos to help users to understand and access additional functionalities.

Pros

- Paymo is user friendly.
- Paymo gives you a chance to see where you invest your time in.
- The different colors per project give you structured insights.
- The timesheet reports have "live tracking", which means you only have to create one and it will update every time you open it and show you your spent hours per month per task (you can choose which details you see).
- The responsiveness is excellent. It's never slow.
- You can see what your colleagues are working on and keep track of mutual time tracking of meetings.

Cons

- The "copy" feature doesn't work sometimes. It just doesn't copy or doesn't paste (at all or at the right spot).
- For newer projects: sometimes the person who created the tasks, adds more tasks under different titles. It makes it difficult to find the right place to log. The admin should have great structure skills and should try to keep the task list structure the same for each project in order not to confuse his colleagues who log tasks.

Pros

Paymo offers a comprehensive suite of project management tools that have truly streamlined our workflow. What I like most about Paymo is its user-friendly interface, which makes it incredibly easy for our team to collaborate effectively. The time tracking feature is particularly helpful, allowing us to accurately monitor project progress and allocate resources efficiently. Overall, Paymo has significantly increased our productivity and organization, making it an indispensable tool for our business.

Cons

While Paymo offers a range of valuable features, there are a few areas where it could improve. While the existing templates are useful, having more flexibility to tailor them to our specific needs would be beneficial. Additionally, the mobile app interface could be more intuitive, as navigating certain features feels slightly clunky compared to the desktop version. Finally, while the customer support is generally responsive, there have been instances where resolution times could be quicker. Despite these minor drawbacks, Paymo remains a valuable tool for our team's project management needs.

Alternatives Considered

Reasons for Choosing Paymo

Switched From

Reasons for Switching to Paymo

Pros

Task management and time tracking is baked into ONE system so you pay once, not for two different systems. Easy to use like Asana, but packed with more functionality, like Clickup – but much better than either.

Cons

Paymo can’t (yet) set a price per word for invoicing articles, and due to legal requirements in the UK, I have to export invoices to Quickbooks and send them from there rather than directly from Paymo.

Alternatives Considered

Reasons for Choosing Paymo

Switched From

Reasons for Switching to Paymo

Pros

It's simply the cheapest option for time tracking, project management + automatic invoicing. Unfortunately some essential features need upgrading each time. It is sad that we don't get more with Small Office than Kaban. Still, it is the cheapest for making clean invoices.

Cons

It lacks some project management options such as adding description text or brief to projects. Ideally it should be visible on one screen -> Project summary then the list of tasks.

Pros

Easy to track time and see calendar view on timesheets to visualise your day. Easy to create a project and great to see different viewing options such as table or gantt depending on how you need to visualise a project.

Cons

Scheduling/resource management could be better. We can't register the time that an employee may work every week as some are part-time. (as far as I know) And we can't build out a person's day in a calendar style similar to timesheets to dictate when they should be working on something.

Pros

I've been using Paymo for years, and I don't plan to switch. It's easy to use, reasonably priced, and it is continuously updated and improved.

Cons

I don't use the project management features because I don't need them. So for me, that aspect is overkill. But I am sure other people need those features.

Pros

I like that I can manage multiple projects over many clients and keep organised with an easy to view dashboard.

I like that everything is integrated from quoting to task creation and time tracking and then invoicing.

Cons

The invoice creation integrates well with Xero but the invoice numbers don't match which makes it difficult to track. Also, once an invoice has been paid in Xero, it doesn't feed back to Paymo to mark it as paid.

Pros

I like that Paymo can be used with different setups and requirements. As a freelancer, I can set up my clients, my projects and keep track of all of them. It's a critical app for me.

Cons

The mobile app needs more refinement. As i invite guests over to my project dashboard, I am currently unable to notify them whenever I post a comment. This has been unsresolved for a while so I barely use the app.

Alternatives Considered

Reasons for Choosing Paymo

Switched From

Reasons for Switching to Paymo

Pros

Value for money, ease of set-up, timesheet format, project overview dashboard, Feature roadmap & community feedback forum

Cons

Sub-task handling, Task editor side-panel, Task template handling, Lack of project stage functionality option

Alternatives Considered

Reasons for Choosing Paymo

Switched From

Reasons for Switching to Paymo

Pros

For small companies, the tool may be sometimes too complete, but it is free if you use it in the limitations and it enables features you would not have with another the tool, even if you have to pay for a small license

Cons

Sometimes too complex, but this is also why it is such a good tool.
Lack of personnalisation

Pros

Priced to replace the free versions of the software.
Automation of invoices, compared to using Pages template. If more work is completed for an un-invoiced project, editing the invoice is a simple process.
The dashboard to keep track of all projects makes things much easier, compared to my old Google Sheets attempt at a project tracker.
Archiving completed projects allows quick filtering of only the important things.
Time reports allow a quick insight into what is still to be invoiced.

Cons

I would like a quick notes section added to the dashboard, A daily checklist of the work day, rather than a specific project.

Alternatives Considered

Reasons for Switching to Paymo

Pros

Really helpful tool for project task management, tracking, establishing deadlines, planning resources. It’s essential for me to track my time working with each project to ensure staying on budget and also manage my own invoice.

Cons

Would love different colours in the tasks and also that we can add hourly rates beyond just £ as that makes our invoice tracking a bit tricky. Would also love to manage an entire task from the front task mask (add hour estimates etc)

Pros

The clear time tracking combined with the project overview gives us as a good overview of the company.

Cons

The daily tasks of empoyees are not in use. This could be improved. Other apps seem better at daily tasks and small daily overviews. We use paymo more for the 'bigger picture'.

Pros

We love the time tracking and project management combined in Paymo, it allows for 1 tool for our team rather than having multiple softwares to do what we need. We use time tracking + the task/project management heavily, so it's awesome to have it in 1 product.

Cons

There's just some small features I think that will come that would be great. Some minor things, like adding expenses from the project view for example. But it's great we can add feedback and suggest edits.

Pros

All the basics are well integrated from a simple task list to complexe product road maps with the invoicing system / expenses that we can sync with our accounting software.

Cons

The invoice link system + recuring invoices that is missing.

Alternatives Considered

Reasons for Switching to Paymo

Pros

We need to track the progress for several, multiple projects for both, time budget and estimated tasks.

Cons

In the past the invoicing and estimation templates are not the best. I need my CSS knowledge to fit them within a german document template. There must be an updated templating, but i just didn't found the time to test it out.

Pros

In my role as a marketing professional, Paymo has become my go-to solution for managing tasks and tracking time entries efficiently. Its all-in-one platform simplifies everything from organizing projects to monitoring billable hours. I particularly appreciate how seamlessly I can switch between tasks and log time entries, ensuring accuracy in my project timelines. This functionality not only helps me stay on top of deadlines but also enables me to generate precise invoices for clients based on the time spent on each task. With Paymo, I can focus more on delivering quality work and less on administrative hassles.

Cons

maybe the fact that I cannot see time entries for my team members in an easy way.

Pros

The ease of tracking the work, employees time, billables and efforts.
Extremely well presented clients timesheets and work with shareable links.

Cons

There is space for improvement on tasks, and discussion tab feels like it can be upgraded with documentation and notes input options.
There is a bit of improvement for task workflows for my liking.

Alternatives Considered

Reasons for Choosing Paymo

Switched From

Pros

It helps me to plan my day and schedule my tasks. it allows my to track time spent on different projects by my and my team and therefore to assign work to different team members more effectively.

Cons

That I cannot plan the tasks in real time (the calendar like feature) or that after assigning time to a certain task the day is not planned by Paymo.

Pros

Easy setup of projects and assigning staff members. Easy to track times on projects for all involved. Easy to track work done and money earned.

Cons

Setting up own invoice template. Considering German legals about invoicing. Honestly, i did not spent enough time to go through possibilites and even check if it can cover my needs.

Pros

I like how it fits my workflow, it feels natural. I tried many other programs similar to it and they all felt counterintuitive to me.

Cons

Honestly it's been great , I feel I need to take the time to explore it's capabilities more.

Alternatives Considered

Reasons for Choosing Paymo

Switched From

Reasons for Switching to Paymo

Pros

Ease of use for multiple clients and multiple projects and multiple users.

Cons

If you quick create a new project there’s not a way to add a template from that screen.

Pros

I really like the time-tracking methods, tracking project tasks, sub-tasks, etc. Running the reports in different formats is super useful.

Cons

The timing tracking for invoicing is tricky since we have a mix of types of billable expenses on a project. I still export our timesheets to do the calculations and then send an invoice in QuickBooks.

Alternatives Considered

Reasons for Switching to Paymo

Pros

Time tracking works well and tracked time as well as tasks can be billed. Invoice creation works, but could be improved.

Cons

The PDF rendering of invoices (and estimates) could really be improved.

Pros

Paymo stands out as a comprehensive solution for time tracking and project management, particularly catering to freelancers and small to medium-sized businesses seeking a harmonious blend of functionality and user-friendly design. Its intuitive interface ensures that users can effortlessly navigate through various features, including time tracking, project management, and invoicing, making it an all-in-one tool for managing projects from inception to billing. Paymo's strength lies in its detailed reporting capabilities and the integration of a Kanban board, which allows for seamless task management and progress tracking.

Cons

Paymo might fall slightly short in terms of the breadth of integrations and advanced features offered by larger, more established project management tools. Additionally, for very large teams or organizations with highly specialized needs, Paymo's one-size-fits-all approach might not provide the same level of customization or scalability as some of the other leading platforms in the market. Nonetheless, for its target audience, Paymo presents a compelling blend of features, ease of use, and value for money.

Pros

It's easy to setup and use. You can use it straight forward and adding clients and projects is easy.

Cons

The fact there is no 2-way authentication is really a thing here, also the lack on smaller accounts is a miss. We only use time tracking, invoicing and basic clients and projects. We don't need canban boards or options like that.