About Paymo

Paymo is a work and project management software for small teams of up to 20 people. This solution supports remote work and offers project planning, resource scheduling, team collaboration, file proofing, time tracking, and project invoicing within a single suite. Its project management features enable you to create projects, add tasks with multiple assignees, and save them as a template for later use. Then, you can monitor the project progress (time tracked vs. initial budgets) and manage work through one of the four different task views: List, Table, Board, Calendar, and Gantt Chart. Paymo also has a built-in timer, desktop and mobile apps, and accurate timesheets that provide a window into your productivity. Data can be exported later as time reports and shared with your clients for extra transparency. The project accounting functionality to track expenses, create automated client invoices, transform proposals into projects, and get paid online will serve you well in keeping your financials close and making sure you get paid on time. Paymo offers three paid plans and a free plan as well.
Paymo Software - Kanban View
Paymo Software - Gantt Chart
Paymo Software - Team Scheduling
Paymo Software - Leave Planner
Paymo Software - Timesheets
Paymo Software - Invoicing
Paymo video
Paymo Software - Kanban View - thumbnail
Paymo Software - Gantt Chart - thumbnail
Paymo Software - Team Scheduling - thumbnail
Paymo Software - Leave Planner - thumbnail
Paymo Software - Timesheets - thumbnail

Paymo pricing

Paymo has a free version and offers a free trial. Paymo paid version starts at US$5.90/month.

Starting Price:
US$5.90/month
Free Version:
Yes
Free trial:
Yes

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Browse Paymo Reviews

691 of 691 reviews
Sort by:
Betsy
Betsy
  • Industry: Marketing & Advertising
  • Company size: Self Employed
  • Used Daily for 1+ year
  • Review Source
Value for Money
5
Functionality
5
Ease of Use
5
Customer Support
5

5
Reviewed on 12/3/2024

Paymo - Efficient and Cost Effective!

Pros

I use Paymo mostly for time tracking and invoicing, but also for tracking expenses. Paymo makes it a breeze to track my time and then invoice my clients - with one click, all the time I've entered is populated in my invoice and I can even choose to include a summary of my time entry notes if needed. Their Support team is also super responsive and helpful when I've had questions.

Cons

Nothing! Very happy with this platform.

Andrea
  • Industry: Architecture & Planning
  • Company size: 2–10 Employees
  • Used Weekly for 1+ year
  • Review Source
Value for Money
0
Functionality
4
Ease of Use
5
Customer Support
0

4
Reviewed on 16/11/2024

Profitability track with time tracking and project managment

Pros

Paymo excels as a comprehensive project management and time tracking tool especially for freelancers and agencies handling multiple clients and projects.
The user-friendly interface makes it easy to navigate thorugh the app, and learn how to use it in minutes. The best feature is the ability of granularly keeping track of the profitability of a project at task level.
The balance between simplicity and advanced functionality is well-maintained. The ability to assign tasks, monitor progress, and generate detailed invoices all within one platform saves significant time and effort. Additionally, the Gantt charts and Kanban boards provide great flexibility for visualizing project timelines and workflows.

Cons

The mobile app, while functional, feels slightly less polished compared to the desktop version, and certain features, like time tracking, can be a bit cumbersome to use on smaller screens.
The lack of subtask feature is a big issue for managing complex projects.
Additionally, while the reporting capabilities are good, they could benefit from more customization options to accommodate diverse business needs.

Alternatives Considered

Clockify and Toggl Track

Reasons for Switching to Paymo

The ability to understand profitability of projects at task level
Alex
  • Industry: Information Technology & Services
  • Company size: 2–10 Employees
  • Used Daily for 2+ years
  • Review Source
Value for Money
2
Functionality
5
Ease of Use
5
Customer Support
4

3
Reviewed on 3/10/2024

Very useful tool, but expect to pay for included features whether you need them or not

Always loved using the tool, and happy with how it met our needs. Nearly tripling the price to continue using it as we had for years prior was not acceptable to us.

Pros

Very reliable and easy to use time tracking and project management tool.

Cons

Greatly increased their pricing (nearly tripled) as features were added. And they limited how much historical data could be held in the system unless we signed on with the price increase. The additional features were not needed by us, so the ability to continue to use the tool and to have continued access to the data we had saved to it were held hostage to agreeing the price increase, even though the service we need did not include any of the new features.

George
  • Industry: Internet
  • Company size: Self Employed
  • Used Daily for 1+ year
  • Review Source
Value for Money
5
Functionality
5
Ease of Use
5
Customer Support
5

5
Reviewed on 30/3/2024

Unveiling the Power of Paymo's Project Management Suite

Pros

Paymo offers a comprehensive suite of project management tools that have truly streamlined our workflow. What I like most about Paymo is its user-friendly interface, which makes it incredibly easy for our team to collaborate effectively. The time tracking feature is particularly helpful, allowing us to accurately monitor project progress and allocate resources efficiently. Overall, Paymo has significantly increased our productivity and organization, making it an indispensable tool for our business.

Cons

While Paymo offers a range of valuable features, there are a few areas where it could improve. While the existing templates are useful, having more flexibility to tailor them to our specific needs would be beneficial. Additionally, the mobile app interface could be more intuitive, as navigating certain features feels slightly clunky compared to the desktop version. Finally, while the customer support is generally responsive, there have been instances where resolution times could be quicker. Despite these minor drawbacks, Paymo remains a valuable tool for our team's project management needs.

Alternatives Considered

Basecamp and Toggl Track

Reasons for Choosing Paymo

I believe Paymo is more userfriendly and easy to use.

Switched From

Clockify

Reasons for Switching to Paymo

Paymo is more userfriendly and easy to use.
Tichaona Redemptor
Tichaona Redemptor
  • Industry: Information Technology & Services
  • Company size: 2–10 Employees
  • Used Weekly for 6-12 months
  • Review Source
Value for Money
4
Functionality
3
Ease of Use
3
Customer Support
4

4
Reviewed on 21/2/2024

Paymo is designed to meet the needs of small and medium-sized businesses

My overall experience with Paymo is that it is a useful and comprehensive software for managing projects, time tracking, invoicing, and billing. It has many features that can help freelancers and small businesses to plan, execute, and deliver their work efficiently and accurately.

Pros

Paymo helps you automate your invoicing process by setting up recurring invoices, late payment reminders, and thank you notes.

Cons

It does not have a native mobile app, only a web app that is not very responsive on small screens.

Alternatives Considered

ClickFunnels, nTask, ClickUp and Toggl Plan

Reasons for Choosing Paymo

as a software tester. I am eligible to test out as much software as i can in order to get the best for any business or cooperation

Switched From

nTask, ClickUp and Toggl Track

Reasons for Switching to Paymo

as a software tester. I am eligible to test out as much software as i can in order to get the best for any business or cooperation.
Vicky
  • Industry: Writing & Editing
  • Company size: Self Employed
  • Used Daily for 1+ year
  • Review Source
Value for Money
4
Functionality
4
Ease of Use
5
Customer Support
5

5
Reviewed on 2/4/2024

Excellent task- and time tracking software for small agencies

Pros

Task management and time tracking is baked into ONE system so you pay once, not for two different systems. Easy to use like Asana, but packed with more functionality, like Clickup – but much better than either.

Cons

Paymo can’t (yet) set a price per word for invoicing articles, and due to legal requirements in the UK, I have to export invoices to Quickbooks and send them from there rather than directly from Paymo.

Alternatives Considered

ClickUp

Reasons for Choosing Paymo

Limited functionality of Asana, bugs and issues with Clockify.

Switched From

Clockify and Asana

Reasons for Switching to Paymo

Can’t remember all options, but we looked at everything we could find. Paymo had all the functionality in one system and was reasonably priced for a small business.
Rachel
  • Industry: Marketing & Advertising
  • Company size: 11–50 Employees
  • Used Daily for 1+ year
  • Review Source
Value for Money
4
Functionality
3
Ease of Use
4
Customer Support
4

4
Reviewed on 27/3/2024

Paymo review

Pros

Easy to track time and see calendar view on timesheets to visualise your day. Easy to create a project and great to see different viewing options such as table or gantt depending on how you need to visualise a project.

Cons

Scheduling/resource management could be better. We can't register the time that an employee may work every week as some are part-time. (as far as I know) And we can't build out a person's day in a calendar style similar to timesheets to dictate when they should be working on something.

Response from Paymo

Hi Rachel,

Thank you for the feedback, we appreciate it. Please note that by using the Day view in Team scheduling you can set specific time intervals the user should be working on the tasks.

Replied 28/3/2024
Stan
  • Industry: Marketing & Advertising
  • Company size: Self Employed
  • Used Daily for 6-12 months
  • Review Source
Value for Money
3
Functionality
2
Ease of Use
4
Customer Support
0

4
Reviewed on 28/3/2024

Great but could improve

It saves me time, especially with invoicing, I use it daily for my work.
It feels a bit unfriendly at time when I get to the website. Many tabs, some missing options unless I upgrade to the most costly version. But overall indispensable. I have recommended it to other companies already. Also, the sync with google calendar doesn't work for me. Maybe I didn't configure it properly but I tried several times. The time don't appear in any other calendar than on the Paymo website.

Pros

It's simply the cheapest option for time tracking, project management + automatic invoicing. Unfortunately some essential features need upgrading each time. It is sad that we don't get more with Small Office than Kaban. Still, it is the cheapest for making clean invoices.

Cons

It lacks some project management options such as adding description text or brief to projects. Ideally it should be visible on one screen -> Project summary then the list of tasks.

Michelle
  • Industry: Publishing
  • Company size: Self Employed
  • Used Daily for 2+ years
  • Review Source
Value for Money
5
Functionality
5
Ease of Use
5
Customer Support
5

5
Reviewed on 26/3/2024

Paymo Invoices

Pros

I've been using Paymo for years, and I don't plan to switch. It's easy to use, reasonably priced, and it is continuously updated and improved.

Cons

I don't use the project management features because I don't need them. So for me, that aspect is overkill. But I am sure other people need those features.

Verified Reviewer
  • Industry: Marketing & Advertising
  • Company size: 2–10 Employees
  • Used Daily for 2+ years
  • Review Source
Value for Money
5
Functionality
5
Ease of Use
5
Customer Support
0

5
Reviewed on 2/4/2024

I found Paymo and never looked back

I love it! I recommend this to those who are looking for easy to manage and straightforward platform for time, project, and task management and invoicing.

Pros

I love the ease of use and how the features suit all my needs (tasks management, time tracking, invoicing, project management, time reports).

It’s super user-friendly and pretty straightforward.

Cons

Top of mind room for improvement would be the Time Reports view. I hope when I archive reports, it won’t appear on the sidebar anymore. It just seems to cluttered seeing everything there.

What I’m doing is filtering but I hope there’s a fixed solution there.

Mikko
  • Industry: Information Services
  • Company size: 2–10 Employees
  • Used Daily for 1+ year
  • Review Source
Value for Money
3
Functionality
4
Ease of Use
3
Customer Support
4

4
Reviewed on 25/3/2024

Basic time tracker. Ok quality.

Pros

Basic use is very easy. I like that service has mobile app mac app that I use daily.

Cons

The mac app should support more than just time tracking. You should at least be able to see the card information. Sometimes if multiple people are put on the same card it is annoying if the card is in process if you are not yourself active on that card. Also all the cards that you are tagged in, do not show up to your own task list.

Anrich
  • Industry: Computer Software
  • Company size: 11–50 Employees
  • Used Daily for 1+ year
  • Review Source
Value for Money
5
Functionality
5
Ease of Use
5
Customer Support
5

5
Reviewed on 12/3/2024

Generic Paymo User

Pros

Quick and easy to use for time logging. Specifically the ability to start and stop a timer is helpful because at the end of a day I can't remember how long I spent on what work...

Cons

Nothing actually. I more dislike the way the company is using it since we are required to write essays describing what we did for every time entry

Riin
  • Industry: Information Technology & Services
  • Company size: Self Employed
  • Used Daily for 2+ years
  • Review Source
Value for Money
5
Functionality
5
Ease of Use
5
Customer Support
5

5
Reviewed on 27/3/2024

Project management, social media management, estimate management - all with Paymo!

My main job is creating websites for my customers. I use Paymo to track projects, send offers etc. I also have an e-commerce site, and I use Paymo for marketing activities planning - like what end when to post and when to send e-mails.

Pros

Easy to set up, easy to continue using. a favorite feature is that I can make my project templates, offer templates etc. Customizable templates save me lot of time and makes my small company look professional. I like sync possibilities with Google calendar.

Cons

I would like to have labeling system fro task.

Response from Paymo

Hi Riin,

Thank you for the feedback, we appreciate it! Regarding labeling, wouldn't the kanban board view work? If you have questions, please don't hesitate to get in touch with us through the in-app chat.

Replied 28/3/2024
Christopher
  • Industry: Management Consulting
  • Company size: Self Employed
  • Used Daily for 6-12 months
  • Review Source
Value for Money
5
Functionality
5
Ease of Use
3
Customer Support
4

4
Reviewed on 15/3/2024

A great business management tool

Very good experience working with Paymo almost everyday. Once mastered, the tool is really easy to use and can make admin tasks more efficient

Pros

For small companies, the tool may be sometimes too complete, but it is free if you use it in the limitations and it enables features you would not have with another the tool, even if you have to pay for a small license

Cons

Sometimes too complex, but this is also why it is such a good tool.
Lack of personnalisation

Nils
  • Industry: Information Technology & Services
  • Company size: 2–10 Employees
  • Used Daily for 2+ years
  • Review Source
Value for Money
5
Functionality
4
Ease of Use
4
Customer Support
0

4
Reviewed on 25/3/2024

Good product for time tracking and invoicing

Pros

Time tracking works well and tracked time as well as tasks can be billed. Invoice creation works, but could be improved.

Cons

The PDF rendering of invoices (and estimates) could really be improved.

Response from Paymo

Hi Nils,

Thank you for the feedback, we always appreciate it. Regarding PDFs and invoices, please make sure to check our our new 10 invoice and estimate templates, they were greatly improved.

Replied 26/3/2024
Robert
  • Industry: Design
  • Company size: Self Employed
  • Used Daily for 1+ year
  • Review Source
Value for Money
5
Functionality
5
Ease of Use
5
Customer Support
5

5
Reviewed on 25/3/2024

Fully Integrated project planning and time tracking

I use this time tracking and project planning tool everyday. It is essential to my business.

Pros

The set up is simple and all of the tools are readily available in the GUI. I don't use the app, but the online structure is sufficient and more than capable to handle my work load.

Cons

I have yet to find a downside to this product. It continues to deliver

Rebecca
  • Industry: Nonprofit Organisation Management
  • Company size: 51–200 Employees
  • Used Daily for 2+ years
  • Review Source
Value for Money
5
Functionality
5
Ease of Use
5
Customer Support
5

5
Reviewed on 27/3/2024

Time tracking for grant services.

Pros

Ease of use for multiple clients and multiple projects and multiple users.

Cons

If you quick create a new project there’s not a way to add a template from that screen.

Adam
  • Industry: Information Technology & Services
  • Company size: Self Employed
  • Used Daily for 2+ years
  • Review Source
Value for Money
5
Functionality
5
Ease of Use
4
Customer Support
5

5
Reviewed on 11/3/2024

Paymo for Consulting Side Hustle

Very pleased. I've been a customer for a long time and just recently decided to pay for a plan as business picked up more. I love that I've never been unpleasantly surprised by a change.

Pros

The ease of tracking time and automating invoicing is essential with a team of one!

Cons

Some of the convenience features are only available to the higher paid plans. I feel that those features should be available to all paid plans. Only entirely separate functions should be unlocked with higher plans.

chris
  • Industry: Computer Software
  • Company size: 2–10 Employees
  • Used Daily for 2+ years
  • Review Source
Value for Money
5
Functionality
5
Ease of Use
5
Customer Support
5

5
Reviewed on 14/3/2024

Time Tracking Master

Paymo has been solid for us, no technical issues or downtime, bugs, etc.. Has really kept us on top of our game in relation to time based tracking and billing.

Pros

We love the time tracking and task management. Hands down easiest and executed well.

Cons

Invoicing. Needed to do recurring monthly, quarterly, yearly invoicing for retainers and subscriptions. Was not available at the time.

Response from Paymo

Hi Chris,

Thank you for your honest review, please contact our support team to guide on how to use recurring invoices.

Replied 18/3/2024
Jaroslaw
Jaroslaw
  • Industry: Information Technology & Services
  • Company size: 2–10 Employees
  • Used Daily for 2+ years
  • Review Source
Value for Money
3
Functionality
4
Ease of Use
5
Customer Support
0

4
Reviewed on 20/3/2024

Great time fracking tool for small businesses

Pros

Easy to setup, easy to onboard users, very useful reports for margin calculation.

Cons

With more complex scenarios and IT specific tasks management reequirements (github integration, workflows, automations, custom fields) it lacks functionality.

Alternatives Considered

Jira, ClickUp and Asana
Mitch
Mitch
  • Industry: Architecture & Planning
  • Company size: Self Employed
  • Used Daily for 1-5 months
  • Review Source
Value for Money
4
Functionality
5
Ease of Use
5
Customer Support
3

5
Reviewed on 26/3/2024

Paymo has been very slick so far

It has been very good. I have been very glad to have found Paymo!

Pros

Great time tracking and project management for professionals.

Cons

Would prefer if it could be set to send invoices to customers fro. Company email address. Also, i wish there was a way to back it up daily in case something were to get deleted by accident.

Ruth
  • Industry: Design
  • Company size: 2–10 Employees
  • Used Daily for 2+ years
  • Review Source
Value for Money
5
Functionality
5
Ease of Use
5
Customer Support
5

5
Reviewed on 11/3/2024

An inexpensive but highly useful tool

Very good. We've needed a bit support on a couple of occasions and they have always been quick to resopond and helpful.

Pros

We use it as a simple MIS and it has ticked all the boxes required to the extent that it is something we now depend on.

Cons

On occasion, our invoices can be very long with lots of parts. In some instances, the PDF download function can cause errors at the end of pages. This has involved some manual correction on our part, or, we tend to use the online invoice function instead.

Namit
Namit
  • Industry: Management Consulting
  • Company size: 2–10 Employees
  • Used Daily for 1+ year
  • Review Source
Value for Money
5
Functionality
5
Ease of Use
4
Customer Support
5

5
Reviewed on 25/3/2024

Great Product

Great Product for long term projects , Easy to manage and review weekly reports

Pros

Easy to use and to onboard new team members.

Cons

Time tracking as it's not very constant based on if person is not on screen

Sherri
  • Industry: Executive Office
  • Company size: Self Employed
  • Used Daily for 2+ years
  • Review Source
Value for Money
5
Functionality
3
Ease of Use
4
Customer Support
4

4
Reviewed on 28/3/2024

GSPs Review

I went from QuickBooks to Paymo if that tells you anything!

Pros

I love how easy it is and that it is not too over-the-top expensive for my small business.

Cons

I wish there the invoice was easier to send with the timesheet. Also, would like more ability to customize the invoice.

Verified Reviewer
  • Industry: Design
  • Company size: 2–10 Employees
  • Used Daily for 2+ years
  • Review Source
Value for Money
0
Functionality
4
Ease of Use
4
Customer Support
5

4
Reviewed on 28/3/2024

Good tool for the job

Pros

Easy, scalable, has a good pace in implementing new feature, good support

Cons

It's mora task/time manager. No specific features for project management

Manuel
  • Industry: Design
  • Company size: Self Employed
  • Used Daily for 1+ year
  • Review Source
Value for Money
4
Functionality
5
Ease of Use
4
Customer Support
0

4
Reviewed on 18/3/2024

Great platform for freelancers & agencies

Overall very satisified. I wish Paymo would offer more customization and more robust templates, or a clever AI assistant which analyzes my usage and makes suggestions to save me more time.

Pros

I like that Paymo can be used with different setups and requirements. As a freelancer, I can set up my clients, my projects and keep track of all of them. It's a critical app for me.

Cons

The mobile app needs more refinement. As i invite guests over to my project dashboard, I am currently unable to notify them whenever I post a comment. This has been unsresolved for a while so I barely use the app.

Alternatives Considered

SmartSuite and ClickUp

Reasons for Choosing Paymo

Trello is very easy to start out with, but it lacks collaboration features and time tracking. Collaboration is better when in the paid tier but that exceeds Paymo, since you have to pay for a seat for every client.

Switched From

Trello

Reasons for Switching to Paymo

Paymo had a competitive pricing in comparison.
Mike
  • Industry: Media Production
  • Company size: 2–10 Employees
  • Used Daily for 1-5 months
  • Review Source
Value for Money
5
Functionality
5
Ease of Use
5
Customer Support
5

5
Reviewed on 25/3/2024

Love Paymo! Would highly recommend it!

So far we are very happy with Paymo and will continue to use it and recommend it. The team has found it easy to use so far and to implement with everyone.

Pros

We love the time tracking and project management combined in Paymo, it allows for 1 tool for our team rather than having multiple softwares to do what we need. We use time tracking + the task/project management heavily, so it's awesome to have it in 1 product.

Cons

There's just some small features I think that will come that would be great. Some minor things, like adding expenses from the project view for example. But it's great we can add feedback and suggest edits.

Lauren
  • Industry: Marketing & Advertising
  • Company size: 2–10 Employees
  • Used Daily for 1+ year
  • Review Source
Value for Money
5
Functionality
4
Ease of Use
5
Customer Support
4

5
Reviewed on 25/3/2024

Excellent for SMB Project Management and Time Tracking

I have used Paymo for years and I've recommended it to many people. I am happy with the product.

Pros

I like that I can manage multiple projects over many clients and keep organised with an easy to view dashboard.

I like that everything is integrated from quoting to task creation and time tracking and then invoicing.

Cons

The invoice creation integrates well with Xero but the invoice numbers don't match which makes it difficult to track. Also, once an invoice has been paid in Xero, it doesn't feed back to Paymo to mark it as paid.

Response from Paymo

Hi Lauren.

Thank you for the feedback, we appreciate it. The Xero issue sounds like a bug which we will look into fixing, it should mark the invoice as paid automatically. Also although it doesn't have the same invoice name/number, it does have a reference number which is the name/number used in Paymo.

Replied 26/3/2024
Adami
  • Industry: Online Media
  • Company size: 2–10 Employees
  • Used Daily for 2+ years
  • Review Source
Value for Money
4
Functionality
5
Ease of Use
5
Customer Support
5

4
Reviewed on 11/3/2024

Long time user satisfied!

Been trying Wrike, Monday, Asana and more and came back for the overall experience, ease of use and invoices that are integrated within our project planning.

Pros

All the basics are well integrated from a simple task list to complexe product road maps with the invoicing system / expenses that we can sync with our accounting software.

Cons

The invoice link system + recuring invoices that is missing.

Alternatives Considered

monday.com, Wrike and Asana

Reasons for Switching to Paymo

Overall integration with multiple modules for our different team members.

Response from Paymo

Hi Adami,

Please contact our support and they will guide you on how to use the recurring invoices and get more details on the how invoice link system works.

Replied 18/3/2024
Gareth
  • Industry: Design
  • Company size: Self Employed
  • Used Daily for 1+ year
  • Review Source
Value for Money
5
Functionality
5
Ease of Use
5
Customer Support
5

5
Reviewed on 14/3/2024

Valuable Addition to Business

Great experience, and had issues with invoice templates, but received an update from support and the issue was fixed within 10 minutes.
The time I have saved this year is immeasurable.

Pros

Priced to replace the free versions of the software.
Automation of invoices, compared to using Pages template. If more work is completed for an un-invoiced project, editing the invoice is a simple process.
The dashboard to keep track of all projects makes things much easier, compared to my old Google Sheets attempt at a project tracker.
Archiving completed projects allows quick filtering of only the important things.
Time reports allow a quick insight into what is still to be invoiced.

Cons

I would like a quick notes section added to the dashboard, A daily checklist of the work day, rather than a specific project.

Alternatives Considered

Google Forms, Pages, Odoo and QuickBooks Online

Reasons for Switching to Paymo

There were a lot of free versions of what Paymo offers, but having them all in one product is perfect. Odoo is the most recent one I've considered, but it would take a lot for me to move.
Selina
  • Industry: Marketing & Advertising
  • Company size: 11–50 Employees
  • Used Daily for 6-12 months
  • Review Source
Value for Money
5
Functionality
4
Ease of Use
5
Customer Support
5

5
Reviewed on 28/3/2024

Love this PM Tool

Love Paymo, super easy to use and customizable!

Pros

Really helpful tool for project task management, tracking, establishing deadlines, planning resources. It’s essential for me to track my time working with each project to ensure staying on budget and also manage my own invoice.

Cons

Would love different colours in the tasks and also that we can add hourly rates beyond just £ as that makes our invoice tracking a bit tricky. Would also love to manage an entire task from the front task mask (add hour estimates etc)

Michael
  • Industry: Design
  • Company size: 2–10 Employees
  • Used Daily for 2+ years
  • Review Source
Value for Money
4
Functionality
4
Ease of Use
4
Customer Support
4

4
Reviewed on 28/3/2024

A good tool that gets the job done.

Not good, not bad. It does what it’s supposed to do with little fuss. Could be better for the price, but is adequate, and after 10 years of using it, it’s just comfortable.

Pros

Fairly straight forward interface, customer support is helpful, but with some delay.

Cons

Some bugs after app update that have not been worked out - new releases do not always work well with Safari - a bit costly for what it is - desktop app is severely outdated, very low resolution (blurry) on modern high resolution monitors - new desktop app needs to be developed - no ability to view, create or edit invoices, estimates, projects or client info in the IOS mobile app. The IOS mobile app is only useful for time keeping, which is pretty much useless.

Benoit
  • Industry: Architecture & Planning
  • Company size: 2–10 Employees
  • Used Daily for 2+ years
  • Review Source
Value for Money
5
Functionality
4
Ease of Use
5
Customer Support
3

5
Reviewed on 22/3/2024

Review of an architectural firm

Happy overall. The app could improve if small daily tasks could be included.

Pros

The clear time tracking combined with the project overview gives us as a good overview of the company.

Cons

The daily tasks of empoyees are not in use. This could be improved. Other apps seem better at daily tasks and small daily overviews. We use paymo more for the 'bigger picture'.

Response from Paymo

Hi Benoit,

Thank you for your review, we appreciate. Regarding the daily tasks, please make sure to take advantage of the My day view which integrates with your calendar and shows the tasks that are due on that date. Also the My tasks view is a good way to group the tasks assigned specifically to you.

Replied 26/3/2024
Carsten
Carsten
  • Industry: Computer Software
  • Company size: 2–10 Employees
  • Used Daily for 2+ years
  • Review Source
Value for Money
5
Functionality
4
Ease of Use
5
Customer Support
5

5
Reviewed on 20/3/2024

Paymo is a good controlling platform

Pros

We need to track the progress for several, multiple projects for both, time budget and estimated tasks.

Cons

In the past the invoicing and estimation templates are not the best. I need my CSS knowledge to fit them within a german document template. There must be an updated templating, but i just didn't found the time to test it out.

Response from Paymo

Hi Carsten,

Thank you for the feedback, we appreciate it. Please note that the new 10 invoice templates don't require CSS or HTML knowledge to edit them. We have an article on how it works in our Knowledge base. If you have questions you can also always contact our support team.

Replied 26/3/2024
Christian
  • Industry: Information Technology & Services
  • Company size: 2–10 Employees
  • Used Daily for 2+ years
  • Review Source
Value for Money
5
Functionality
5
Ease of Use
5
Customer Support
5

5
Reviewed on 27/3/2024

Easy yet powerful project management software

We did a comprehensive review of project planning and management software available on the market for our needs as a small business consultancy and Paymo came up as the most comprehensive feature-set at a very reasonable price. In addition the firm and development team are European, very strong and responsive.

Pros

Easy to setup and use. We've developed models based on various project types and Paymo made its way into our daily routine.

Cons

The only feature missing for us as a small business consultancy is the ability to customize a viewing feature of a project plan and progress for various roles outside the delivery team. I'm confident though that the product team will build it.

Gerald
  • Industry: Architecture & Planning
  • Company size: 2–10 Employees
  • Used Daily for 2+ years
  • Review Source
Value for Money
5
Functionality
4
Ease of Use
4
Customer Support
5

4
Reviewed on 18/3/2024

Good value for money

Overall a great app to use. We successfully manage a small team of 9 with the feature set and get good feature development feedback

Pros

Value for money, ease of set-up, timesheet format, project overview dashboard, Feature roadmap & community feedback forum

Cons

Sub-task handling, Task editor side-panel, Task template handling, Lack of project stage functionality option

Alternatives Considered

Teamwork.com, monday.com and Asana

Reasons for Choosing Paymo

Very difficult to manage and difficult for staff to use

Switched From

WorkflowMax

Reasons for Switching to Paymo

Best timesheet handling. Excellent project overview dashboard
Heiko Ulrich
  • Industry: Market Research
  • Company size: 2–10 Employees
  • Used Daily for 2+ years
  • Review Source
Value for Money
5
Functionality
4
Ease of Use
4
Customer Support
4

4
Reviewed on 18/3/2024

Time tracking kept easy

Pros

Easy setup of projects and assigning staff members. Easy to track times on projects for all involved. Easy to track work done and money earned.

Cons

Setting up own invoice template. Considering German legals about invoicing. Honestly, i did not spent enough time to go through possibilites and even check if it can cover my needs.

Dejan
  • Industry: Information Technology & Services
  • Company size: 2–10 Employees
  • Used Daily for 6-12 months
  • Review Source
Value for Money
5
Functionality
4
Ease of Use
5
Customer Support
5

5
Reviewed on 14/3/2024

Almost tailor made for my needs

Overly positive, I’ve been researching for a tool long and wide and tried 20+ options. This one was the closest to perfection for me.

Pros

The ease of tracking the work, employees time, billables and efforts.
Extremely well presented clients timesheets and work with shareable links.

Cons

There is space for improvement on tasks, and discussion tab feels like it can be upgraded with documentation and notes input options.
There is a bit of improvement for task workflows for my liking.

Alternatives Considered

monday.com and ClickUp

Reasons for Choosing Paymo

It’s vastly overall more complete product

Switched From

Trello
Joanna
  • Industry: Law Practice
  • Company size: 11–50 Employees
  • Used Daily for 2+ years
  • Review Source
Value for Money
5
Functionality
5
Ease of Use
5
Customer Support
0

5
Reviewed on 20/3/2024

Paymo is my best friend

Paymo allows me to stay on track, plan my time and tasks accordingly to their importance and priority. My firm has been using it for several years and it's great tool.

Pros

It helps me to plan my day and schedule my tasks. it allows my to track time spent on different projects by my and my team and therefore to assign work to different team members more effectively.

Cons

That I cannot plan the tasks in real time (the calendar like feature) or that after assigning time to a certain task the day is not planned by Paymo.

Francesca
Francesca
  • Industry: Marketing & Advertising
  • Company size: 11–50 Employees
  • Used Daily for 1+ year
  • Review Source
Value for Money
0
Functionality
4
Ease of Use
4
Customer Support
0

5
Reviewed on 15/3/2024

A great way to manage marketing projects!

Pros

In my role as a marketing professional, Paymo has become my go-to solution for managing tasks and tracking time entries efficiently. Its all-in-one platform simplifies everything from organizing projects to monitoring billable hours. I particularly appreciate how seamlessly I can switch between tasks and log time entries, ensuring accuracy in my project timelines. This functionality not only helps me stay on top of deadlines but also enables me to generate precise invoices for clients based on the time spent on each task. With Paymo, I can focus more on delivering quality work and less on administrative hassles.

Cons

maybe the fact that I cannot see time entries for my team members in an easy way.

Jon
  • Industry: Design
  • Company size: Self Employed
  • Used Daily for 6-12 months
  • Review Source
Value for Money
5
Functionality
5
Ease of Use
5
Customer Support
5

5
Reviewed on 20/3/2024

Paymo a great solution for Independent contracting

Great product for what I need a simple tool that tracks my time and makes invoicing painless.

Pros

I like how it fits my workflow, it feels natural. I tried many other programs similar to it and they all felt counterintuitive to me.

Cons

Honestly it's been great , I feel I need to take the time to explore it's capabilities more.

Alternatives Considered

Time Tracker, Harvest and monday.com

Reasons for Choosing Paymo

Simpler and more intuitive interface with paymo

Switched From

Bonsai

Reasons for Switching to Paymo

Simpler and more intuitive interface with paymo
Ryan
  • Industry: Hospital & Health Care
  • Company size: Self Employed
  • Used Daily for 2+ years
  • Review Source
Value for Money
0
Functionality
4
Ease of Use
4
Customer Support
0

4
Reviewed on 28/3/2024

Streamline Project Management with Paymo

Pros

Having used Paymo extensively for managing my freelance projects, I can confidently recommend it to anyone seeking a comprehensive project management solution. Paymo's intuitive interface simplifies task management, while its precise time tracking feature ensures accurate billing. The seamless integration of invoicing streamlines the entire billing process, saving me valuable time. Moreover, the collaboration tools facilitate smooth communication with clients and team members, enhancing productivity. Whether you're a freelancer juggling multiple projects or a small business seeking to streamline operations, Paymo is a reliable choice that has significantly improved my workflow and project outcomes.

Cons

One common critique of Paymo is its limitation in exporting Gantt charts directly to Excel. This can be frustrating for users who rely heavily on Excel for data analysis or further manipulation of project timelines. While Paymo does offer exporting options for Gantt charts in other formats such as PDF or image files, the inability to export directly to Excel may pose an inconvenience for those accustomed to working extensively with Excel spreadsheets.

Michelle
  • Industry: Design
  • Company size: 2–10 Employees
  • Used Daily for 2+ years
  • Review Source
Value for Money
5
Functionality
4
Ease of Use
4
Customer Support
4

5
Reviewed on 27/3/2024

Consulting

Great! It's been SO HELPFUL!
It's been such a huge help for our business.

Pros

I really like the time-tracking methods, tracking project tasks, sub-tasks, etc. Running the reports in different formats is super useful.

Cons

The timing tracking for invoicing is tricky since we have a mix of types of billable expenses on a project. I still export our timesheets to do the calculations and then send an invoice in QuickBooks.

Alternatives Considered

Gusto, QuickBooks Time, Trello, Tableau, monday.com and Asana

Reasons for Switching to Paymo

It was easy to use. Good discount for small businesses. Liked the different viewing options.

Response from Paymo

Hi Michelle,

Thank you for the feedback, we appreciate it. When creating an invoice you can create it based on tracked time, flat rate tasks, retainers, expenses etc. And then send the invoice to Quickbooks online.

If you're not sure on h0w to do that, please contact our team, we would be more than happy to help you.

Replied 29/3/2024
Matijs
  • Industry: Internet
  • Company size: 2–10 Employees
  • Used Daily for 2+ years
  • Review Source
Value for Money
4
Functionality
4
Ease of Use
4
Customer Support
4

4
Reviewed on 26/3/2024

Easy to set up and use

Paymo is a nice piece of software where we can do exactly the things we need to do. It has a good uptime.

Pros

It's easy to setup and use. You can use it straight forward and adding clients and projects is easy.

Cons

The fact there is no 2-way authentication is really a thing here, also the lack on smaller accounts is a miss. We only use time tracking, invoicing and basic clients and projects. We don't need canban boards or options like that.

Verified Reviewer
  • Industry: Marketing & Advertising
  • Company size: 51–200 Employees
  • Used Daily for 2+ years
  • Review Source
Value for Money
5
Functionality
4
Ease of Use
4
Customer Support
5

5
Reviewed on 14/3/2024

Paymo works!

Very good. We have used a far more expensive program with far less results.

Pros

The simple nature and uncomplicated user experience means the team are more likely to use it effectively

Cons

Report is good but hope to create dashboards soon

Rachael
  • Industry: Marketing & Advertising
  • Company size: 2–10 Employees
  • Used Daily for 1+ year
  • Review Source
Value for Money
0
Functionality
3
Ease of Use
4
Customer Support
4

4
Reviewed on 27/3/2024

Good, could be better.

It's fine, it's the best out of all the products we've tried. It's not quite nuanced enough to allow for the most customization.

Pros

Dragging and dropping time and slots into the weekly timesheet manager is very easy to use, color coded time slots are nice.

Cons

Many small functionalities with the task tracking lacks my needs. But requests to change those aspects have gone unanswered.

Pierre
  • Industry: Marketing & Advertising
  • Company size: Self Employed
  • Used Daily for 2+ years
  • Review Source
Value for Money
5
Functionality
5
Ease of Use
5
Customer Support
5

5
Reviewed on 27/3/2024

Life-changer for my daily use

Very satisfied, I use it continuously to track my time (I have a dozen customers) and today I couldn't do without it.

Pros

Thanks to Paymo, I can easily keep track of all my projects and their sub-tasks. I can juggle my different tasks with great ease. I use Paymo via the calendar view, and their widget for tracking software use on my PC. The tool is very well thought out, there are regular and very relevant developments, and their support is very responsive.

Cons

Task management is almost perfect, although a more complete editor is missing, which would allow you, for example, to copy and paste images instead of fetching them from the PC.

Response from Paymo

Hi Pierre,

Thank you for the feedback, we appreciate it! Please note that you can copy-paste a file straight to a task now when opened in full task view.

Replied 28/3/2024
Barbara
  • Industry: Information Technology & Services
  • Company size: 11–50 Employees
  • Used Daily for 2+ years
  • Review Source
Value for Money
4
Functionality
4
Ease of Use
5
Customer Support
5

5
Reviewed on 12/3/2024

It works for what we want with it

We use it for hour tracking, registration and invoices, and for that, it works well. We don't need a separate manual because the UI is self-explanatory, which is really nice.

Pros

- Ease of setting it up
- Ease of making new projects
- How flexible the time report options are

Cons

- Invoice generation is quite slow sometimes
- It's not easy to add time entries from multiple projects on 1 invoice
- It isn't easy to remind customers of outstanding invoices manually
- Sometimes the totals in the table views aren't correct due to lazy loading the results

Alternatives Considered

HoorayHR

Reasons for Switching to Paymo

More features, at the time Paymo was more advanced than Moneybird
Verified Reviewer
  • Industry: Information Technology & Services
  • Company size: 2–10 Employees
  • Used Daily for 6-12 months
  • Review Source
Value for Money
4
Functionality
5
Ease of Use
4
Customer Support
0

5
Reviewed on 12/3/2024

Efficient Project Management Done Easily

Reliable and powerful project management solution that has positively impacted our team's productivity

Pros

Paymo's interface is clean and intuitive with great time tracking capacibilities.

Cons

Lack of ability to really link tasks together easily

Alternatives Considered

Notion

Reasons for Choosing Paymo

Notion was too limited in terms of it's capabilities

Switched From

Notion

Reasons for Switching to Paymo

Practical application of a quick tool that allows users to share progress via web browser easily
Gidon
Gidon
  • Industry: Design
  • Company size: Self Employed
  • Used Daily for 2+ years
  • Review Source
Value for Money
5
Functionality
5
Ease of Use
5
Customer Support
5

5
Reviewed on 20/3/2024

The best time tracking and project management tool

For me it was a game changer, once I started working with Paymo.
Today it's one of my most important business tools.

Pros

Using this excellent time tracking suite changed the way I manage my business.
It's been more than 10 years of understanding the big picture, charging the clients accordingly, having my own database of project durations and scope.

Cons

I wish I could customize more dashboard settings, though what's there is quite good

691 reviews

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