--- description: Review of Refrens Software: system overview, features, price and cost information. Get free demos and compare to similar programs on Software Advice Ireland. image: https://gdm-localsites-assets-gfprod.imgix.net/images/software_advice/og_logo-55146305bbe7b450bea05c18e9be9c9a.png title: Refrens | Reviews, Pricing & Demos - SoftwareAdvice IE --- Breadcrumb: [Home](/) > [Accounting Software](/directory/4220/accounting/software) > [Refrens](/software/247075/refrens) # Refrens Canonical: https://www.softwareadvice.ie/software/247075/refrens Page: 1 / 11\ Next: [Next page](https://www.softwareadvice.ie/software/247075/refrens?page=2) > Refrens is an AI-powered finance and operations platform that connects invoicing, accounting, GST compliance, expenses, payments, inventory, CRM, vendors, reporting, and sales workflows in one system. \#\#\# Manage invoicing and accounting Create invoices, quotations, proforma invoices, sales orders, purchase orders, credit notes, debit notes, delivery challans, and payment receipts. Track receivables and payables, record payments and expenses, manage recurring transactions, and maintain connected books of accounts. GST-related workflows help businesses manage compliant invoices, tax information, e-invoicing, reports, and accounting requirements without relying on multiple disconnected tools. \#\#\# Capture bills automatically with Refrens Eagle Refrens Eagle reduces the manual work involved in collecting and recording vendor bills and expense receipts. Forward documents received through WhatsApp or email, and Refrens AI scans them, extracts relevant information, and prepares a Purchase or Expense entry for review. Teams can verify the details and save the transaction without repeatedly downloading, organizing, and uploading the same files. \#\#\# Assess customers with Refrens Trust Score Refrens Trust Score helps teams evaluate customers and vendors using GST-related business information. Review GST filing history, GSTIN status, registration details, filing behaviour, and other compliance signals before extending credit or deciding payment terms. \#\#\# Manage leads and sales with Refrens ABC Refrens ABC is the built-in Sales CRM for managing enquiries, pipelines, follow-ups, meetings, communication, and sales reporting. Capture leads through customizable forms, CSV imports, IndiaMART, TradeIndia, Meta Lead Ads, APIs, and external systems. Route enquiries to the right pipeline, stage, and salesperson, manage custom stages and fields, detect duplicate leads, schedule follow-ups, and communicate through email and WhatsApp. Teams can also schedule meetings using Google Calendar and Google Meet and use sales reports to track conversion, response time, closure time, revenue, lead sources, and team performance. \#\#\# Work from ChatGPT and Claude with Refrens MCP Refrens MCP lets teams work with their Refrens business data directly from ChatGPT or Claude using conversational instructions. Create and update leads, set follow-ups, move opportunities through stages, create quotations and invoices, record payments and expenses, check overdue receivables, review low or critical stock, view stock movements, transfer inventory between warehouses, and access business information without repeatedly navigating through different screens. \#\#\# Manage inventory and operations Track inventory across warehouses, batches, serial numbers, purchases, sales, returns, credit notes, debit notes, and stock transfers. Monitor low and critical stock, manage warranty information for serialized products, and maintain connected inventory records. \#\#\# Keep every workflow connected Refrens connects sales, finance, accounting, payments, vendors, and inventory so information can move across workflows without being recreated. A lead can move into a quotation, an accepted quotation can become an invoice or sales order, payments can be recorded against documents, inventory can update with transactions, and accounting records remain connected to the original business activity. Refrens also includes customizable Roles and Permissions, custom email templates, custom formulas, APIs, global search, reporting, web and mobile access, and integrations for growing teams. By bringing core finance and operations workflows into one platform, Refrens helps reduce manual work, duplicate entry, scattered spreadsheets, and switching between multiple business tools. > > Verdict: Rated **4.9/5** by 249 users. Top-rated for **Likelihood to recommend**. ----- ## Quick Stats & Ratings | Metric | Rating | Detail | | **Overall** | **4.9/5** | 249 Reviews | | Ease of Use | 4.8/5 | Based on overall reviews | | Customer Support | 4.7/5 | Based on overall reviews | | Value for Money | 4.7/5 | Based on overall reviews | | Features | 4.8/5 | Based on overall reviews | | Recommendation percentage | 90% | (9/10 Likelihood to recommend) | ## About the vendor - **Company**: Refrens Internet ## Commercial Context - **Starting Price**: US$0.00 - **Pricing model**: Other (Free version available) (Free Trial) - **Pricing Details**: Refrens uses modular pricing, allowing businesses to choose accounting, Sales CRM, inventory, vendor workflow, or combined plans based on their requirements. A limited Basic option is available at $0 with capped access to selected features, documents, users, custom fields, and AI OCR usage. Businesses can explore the platform before selecting a paid module or bundle. Accounting plans start with Accounts Lite at $130 per year, equivalent to approximately $11 per month with annual billing. The full Accounts plan costs $250 per year, or approximately $21 per month, and adds complete double-entry accounting, automated bookkeeping, bank reconciliation, financial statements, and advanced reporting. Sales CRM plans start with CRM Essentials at $150 per year, equivalent to approximately $13 per month. CRM Pro costs $250 per year, or approximately $21 per month, and provides higher limits, advanced roles and permissions, meeting scheduling, integrations, and additional controls for dedicated sales teams. Inventory Management starts with Inventory Starter at $360 per year, equivalent to $30 per month, for businesses with lower stock volumes. The advanced Inventory plan costs $900 per year, or $75 per month, and supports higher stock volumes and more extensive inventory requirements. Vendor Management and approval workflows are available through the Workflows plan at $350 per year, equivalent to approximately $29 per month. It includes vendor onboarding, RFQ and RFI workflows, KYC/KYB verification, approval stages, advanced roles and permissions, and process controls. The complete Operations plan is available at $1,050 per year and combines advanced finance, workflow, and inventory capabilities. Discounted bundles are also available, including Accounts \& CRM Pro at $425 per year, Accounts \& Inventory Starter at $535 per year, Workflows \& Inventory Starter at $450 per year, and Inventory \& CRM Pro at $1,075 per year. The prices above reflect annual billing. Monthly and three-year billing options are also available, with longer commitments offering additional savings. Applicable taxes, optional add-ons, API usage, additional users, and custom requirements may involve separate charges. - **Target Audience**: Self Employed, 2–10, 11–50, 51–200, 201–500, 501–1,000 - **Deployment & Platforms**: Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Linux (Desktop), Chromebook (Desktop), Android (Mobile), iPhone (Mobile), iPad (Mobile) - **Supported Languages**: Arabic, English - **Available Countries**: Afghanistan, Albania, Algeria, American Samoa, Andorra, Angola, Anguilla, Antigua & Barbuda, Argentina, Armenia, Aruba, Australia, Austria, Azerbaijan, Bahamas, Bahrain, Bangladesh, Barbados, Belarus, Belgium and 209 more ## Features - AI Copilot - API - Access Controls/Permissions - Accounting Integration - Accounts Payable - Accounts Receivable - Activity Dashboard - Activity Tracking - Alerts/Notifications - Approval Process Control - Audit Management - Audit Trail - Backup and Recovery - Bank Reconciliation - Billing & Invoicing - Billing Portal - Budgeting/Forecasting - Bulk Send - Cash Flow Management - Categorisation/Grouping ## Integrations (12 total) - Cashfree - ChatGPT - Claude - Gmail - IndiaMART Connector - Meta for Business - Pabbly Connect - RazorSign - Razorpay - Shopify - WhatsApp - WooCommerce ## Support Options - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat ## Category - [Accounting Software](https://www.softwareadvice.ie/directory/4220/accounting/software) ## Related Categories - [Accounting Software](https://www.softwareadvice.ie/directory/4220/accounting/software) - [Expense Report Software](https://www.softwareadvice.ie/directory/427/expense-management/software) - [Billing and Invoicing Software](https://www.softwareadvice.ie/directory/263/billing-invoicing-software/software) ## Alternatives 1. 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However, it’s not a big issue and can be gotten over rather easily. > > It has been great and it has saved us lots of time. It has a lot of helpful features that can be accessed with just a few simple clicks. ----- ### "While Refrens offers a streamlined and clean interface, there are a few notable drawbacks." — 5.0/5 > **Santosh** | *25 June 2026* | Human Resources | Recommendation rating: 8.0/10 > > **Pros**: Clean, User-Friendly Interface: The dashboard is highly intuitive, making it easy for users with no accounting background to generate professional estimates and invoices in seconds > > **Cons**: Users often find the invoice and template design options somewhat basic and restrictive for aligning perfectly with specific brand identities. > > Good, Additionally, advanced integrations and deeper financial customizations remain limited compared to larger platforms, and the reporting features are not highly flexible. Finally, a few premium features are locked behind paid plans, which can feel restrictive for growing businesses. ----- ### "Don't fall in trap, They don't pay the funds." — 1.0/5 > **Mohd** | *20 January 2024* | Design | Recommendation rating: 0.0/10 > > **Pros**: Nothing. They are liars and scammers as they don't pay freelancers money. > > **Cons**: Most of the times international payments get failed. And for the successfull transactions they don't release the funds. The customer support is worst I have used in my experience. > > They are not paying my payout of Rs 45,820. The dashboard is clearly showing Rs. 45,820 as pending settlement. I have sent multiple emails to care@refrens.com and info@refrens.com but no response received. I tried writing on support chat from the dashboard as well but the message fails to send everytime. I think they have blocked my email. They only released 1 settlment of Rs 9k around and not releasing the higher amount. Scammers\!\!\! ----- ### "Great experience with refrens" — 5.0/5 > **Muhammad** | *3 June 2026* | Events Services | Recommendation rating: 10.0/10 > > **Pros**: You can easily make invoices, quotations, performa invoices, manage expenses, clients, generate leads the best all in one app > > **Cons**: Its not a con, but when you start first time user will experience little difficulty after making first invoice , how to mark as paid and close the lead but after some time user will familiar with that so overall its perfect for a business > > I had a great experience with refrens i was using this since 2 years, and i have a great professional invoice style and format very professional looks ----- ### "Great user experience" — 5.0/5 > **Brian** | *21 July 2026* | Market Research | Recommendation rating: 9.0/10 > > **Pros**: What I like most about Refrens is that it brings together the entire client lifecycle-from finding a lead to getting paid-without overwhelming small businesses with enterprise-level complexity. > > **Cons**: While it automates invoicing and reminders well, more advanced conditional workflows (e.g., automatically generating documents based on client actions or triggering multi-step approval processes) would be valuable. > > Overall, my experience with Refrens has been positive. The platform is intuitive, easy to navigate, and simplifies essential business processes such as creating quotations, invoices, and proposals. It presents a professional image to clients while reducing the administrative effort involved in managing documents and payments. I particularly appreciate how seamlessly it supports the workflow from quotation to invoicing and payment tracking. Although there is room for improvement in areas such as CRM functionality, advanced reporting, AI-powered features, and project management, these limitations do not detract from its value for small and medium-sized businesses. Overall, Refrens is a reliable, efficient, and user-friendly solution that helps streamline day-to-day business operations. ----- Page: 1 / 11\ Next: [Next page](https://www.softwareadvice.ie/software/247075/refrens?page=2) ## Links - [View on SoftwareAdvice](https://www.softwareadvice.ie/software/247075/refrens) ## This page is available in the following languages | Locale | URL | | en | | | en-AU | | | en-GB | | | en-IE | | | en-NZ | | ----- ## Structured Data