---
description: Review of Workativ Software: system overview, features, price and cost information. Get free demos and compare to similar programs on Software Advice Ireland.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/software_advice/og_logo-55146305bbe7b450bea05c18e9be9c9a.png
title: Workativ | Reviews, Pricing & Demos - SoftwareAdvice IE
---
Breadcrumb: [Home](/) > [Conversational AI Platforms](/directory/4010/conversational-ai-comparison/software) > [Workativ](/software/247581/workativ-assistant)
# Workativ
Canonical: https://www.softwareadvice.ie/software/247581/workativ-assistant
> Workativ is an AI Agent platform designed for HR and IT teams to deploy AI agents that answer employee questions — PTO, benefits, policy queries, password resets — and autonomously run onboarding, offboarding, 30/60/90 check-ins, performance cycles, hiring, access provisioning, compliance workflows, and more. So your team stops being buried in operations.
Workativ’s core capabilities that help you superpower your support \& operations
• AI Agents that automate your support operations answering employee questions in 95+ languages and taking real action in HR and IT apps — checking live PTO balances, employee benefits, access issues, password resets, submitting leave requests, policy questions, updating records — without HR or IT involvement. Deploy AI in Slack, Microsoft Teams, and other channels.
• AI Agents that run the most repeatable HR or IT processes and workflows autonomously for employee onboarding, offboarding, 30/60/90 check-ins, performance review cycles, benefits enrollment, license assignment, compliance training, expense claims, and more.
Workativ integrates with Workday, UKG, ADP, BambooHR, Personio, Sage, Oracle HRSM, any HRIS, Okta, Azure AD, Office 365, ServiceNow, Jira Service Management, Freshservice, Slack, Microsoft Teams, SharePoint, Google Drive, Notion, Unily, and 100+ other tools. Supports 95+ languages. Deploy in days. No coding required.
Workativ offers SOC 2 Type II, PII data protection, ISO 27001, GDPR, AI Security \& Guardrails, HIPAA compliant, and 25+ security controls. Built for the HR \& IT teams that need enterprise-grade security from day one.
Get your free trial - sign up now.
1. AI Agent Studio (No-code AI agent builder for HR and IT teams):
Build and manage AI agents without a developer. Set instructions, connect knowledge sources and apps, define workflows, add guardrails, and configure human approvals — one studio, end to end.
2. Training / Knowledge AI (Train AI agents on your actual HR and IT policies):
Connect SharePoint, Confluence, Google Drive, Notion, ServiceNow, or upload your HR handbook directly. Workativ uses agentic RAG to deliver policy-accurate answers — not generic AI responses — and auto-syncs when documents change.
3. Task automation (AI agents that act, not just answer):
Beyond Q\&A, AI agents check live PTO balances, submit leave requests, reset passwords, provision access, update HRIS records, and create IT tickets — all inside Slack or Teams. No HR or IT involvement unless an exception occurs.
4. AI Agent Skills (Reusable skills that make agents faster and more accurate):
Skills load deep, task-specific context — leave management, access provisioning, onboarding — only when needed. Agents execute HR and IT tasks more accurately because they have the right context for the right job.
5. Autonomous workflows (End-to-end HR workflow automation):
Build autonomous workflows that run onboarding, offboarding, 30/60/90 check-ins, performance cycles, compliance training, and benefits enrolment without manual coordination. Triggered by system events, tracked to completion, escalated only for exceptions.
6. 100+ App Integrations (Connect your HRIS, ITSM, and identity tools in minutes):
Workday, UKG, ADP, Personio, Oracle HRMS, Okta, Azure AD, ServiceNow, Jira Service Management, Freshservice, Slack, Teams, and 100+ more — all pre-built and deployable in minutes.
7. Slack \& Teams native (Deploy where your employees already work):
Deploy AI agents in Slack, Microsoft Teams, SharePoint intranet, or any web portal.Employees interact where they already work.
8. 95+ language support (Global employee support out of the box)
9. Humans In The Loop (AI autonomy with human control where it matters)
10. Live chat escalation \& Shared Live Inbox — Seamless handoff when humans need to step in
11. Pre-built AI Agent Templates — 30+ templates that cut build time by 60%
12. Enterprise Security
13. AI Guardrails
14. Security Controls
>
> Verdict: Rated **4.5/5** by 4 users. Top-rated for **Likelihood to recommend**.
-----
## Quick Stats & Ratings
| Metric | Rating | Detail |
| **Overall** | **4.5/5** | 4 Reviews |
| Ease of Use | 4.8/5 | Based on overall reviews |
| Customer Support | 4.8/5 | Based on overall reviews |
| Value for Money | 4.7/5 | Based on overall reviews |
| Features | 4.8/5 | Based on overall reviews |
| Recommendation percentage | 100% | (10/10 Likelihood to recommend) |
## About the vendor
- **Company**: Workativ
## Commercial Context
- **Starting Price**: US$0.00
- **Pricing model**: Usage Based (Free version available) (Free Trial)
- **Pricing Details**: Starter Plan - $99/ month - 50 Sessions Per Month
Business Plan - $349/month - 500 Sessions Per Month
Enterprise Plan - For organisations with more complex requirements. Custom plan
- **Target Audience**: 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+
- **Deployment & Platforms**: Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Linux (Desktop), Chromebook (Desktop)
- **Supported Languages**: Arabic, Basque, Brazilian Portuguese, Bulgarian, Catalan, Chinese, Croatian, Czech, Danish, Dutch, English, Estonian, European Portuguese, Finnish, French, Galician, German, Greek, Hebrew, Hindi, Hungarian, Icelandic, Indonesian, Irish, Italian, Japanese, Kazakh, Korean, Latvian, Lithuanian, Malay, Norwegian, Polish, Portuguese, Romanian, Russian, Serbian, Serbian, Slovak, Slovenian, Spanish, Swedish, Thai, Traditional Chinese, Turkish, Ukrainian, Vietnamese
- **Available Countries**: Afghanistan, Albania, Algeria, American Samoa, Andorra, Angola, Anguilla, Antigua & Barbuda, Argentina, Armenia, Aruba, Australia, Austria, Azerbaijan, Bahamas, Bahrain, Bangladesh, Barbados, Belarus, Belgium and 208 more
## Features
- AI Copilot
- AI/Machine Learning
- AI‑Powered Candidate Screening
- API
- API Security
- Activity Dashboard
- Agent Design Tools
- Agent Governance
- Alerts/Escalation
- Analytics
- Authentication
- Automated Testing
- Autonomous Task Execution
- Autoresponders
- Built-in AI Assistant
- Chat Transcript
- Chat/Messaging
- Chatbot
- Code-free Development
- Collaboration Tools
## Integrations (76 total)
- ADP HR Assist
- ADP Next Gen HCM
- ADP Workforce Now
- ADP iHCM
- ActiveCampaign
- Addigy
- Alloy Navigator
- Auth0
- BambooHR
- Chat for Jira Service Desk
- Cherwell Service Management
- Cisco Duo
- Confluence
- Deputy
- Dropbox Business
... and 61 more integrations
## Support Options
- Email/Help Desk
- FAQs/Forum
- Knowledge Base
- Phone Support
- 24/7 (Live rep)
- Chat
## Category
- [Conversational AI Platforms](https://www.softwareadvice.ie/directory/4010/conversational-ai-comparison/software)
## Related Categories
- [Conversational AI Platforms](https://www.softwareadvice.ie/directory/4010/conversational-ai-comparison/software)
- [AI Agent Builder](https://www.softwareadvice.ie/directory/5075/ai-agent-builder/software)
- [AI Agents for HR](https://www.softwareadvice.ie/directory/5241/ai-agents-for-hr/software)
## Alternatives
1. [UChat](https://www.softwareadvice.ie/software/335425/uchat) — 4.9/5 (73 reviews)
2. [Fathom](https://www.softwareadvice.ie/software/423207/fathom) — 5.0/5 (808 reviews)
3. [Denser AI](https://www.softwareadvice.ie/software/442914/denser-ai) — 5.0/5 (31 reviews)
4. [Botsonic](https://www.softwareadvice.ie/software/436579/botsonic) — 4.8/5 (80 reviews)
5. [Mindset AI](https://www.softwareadvice.ie/software/525825/Mindset-AI) — 4.9/5 (15 reviews)
## Reviews
### "Workativ is even better with the AI feature" — 5.0/5
> **Dina** | *31 July 2024* | Nonprofit Organisation Management | Recommendation rating: 10.0/10
>
> **Pros**: The new interface - I no longer have to keep scrolling through the left hand side menu to find where I need to go as everything I need is pretty much on the one screen where I update the chatbot.
The AI feature has been a real game changer as well giving me confidence that the the bot will be successful with the end users
>
> **Cons**: The help articles are gone but this hasn't caused any issue as I know I can quickly get the help I need from the support team
>
> The support has been amazing. No matter what time of day I need assistance, the team are always on hand to help
-----
### "Workativ delivers and the implantation team is top notch. Very supportive and responsive to question" — 5.0/5
> **Dan** | *11 April 2022* | Nonprofit Organisation Management | Recommendation rating: 10.0/10
>
> **Pros**: It just seems to work out of the box. If you have a decent outline of the needs the bot needs to fill it is really straightforward to set up and test. Their deployment team offers insight on where to focus time and provides resources to go to quickly resolve questions on your own. Truly self service.
>
> **Cons**: No complaints right now - when we have had issues they respond quickly with a plan and their follow through is excellent.
>
> Very positive experience. We are able to grow the bot based on our internal needs. The cost and support can't be beat for all the features the tool provides.
-----
### "Powerful Tool" — 4.0/5
> **Rakesh** | *20 April 2022* | Information Technology & Services | Recommendation rating: 9.0/10
>
> **Pros**: Conversational AI + Workflow Automation’ in a single platform solution in addition to Pre-built conversations which further helps in Conversational analytics to Gain insight into user behavior and trends so admins can make quick, informed decisions.Also provides option for customize the look and feel to match your brand.
>
> **Cons**: Third-party channel integrations and limitation of Actionable notifications via Slack, WhatsApp to
Send employees actionable alerts and status updates.
>
> Personalized experiences,Pre-built conversations,Virtual Agent designer
Drag and drop to build and test conversations, then customize the look and feel to match your brand.Conversational analytics Gain insight into user behavior and trends so admins can make quick, informed decisions.
-----
### "Awesome Chatbot" — 4.0/5
> **tanweer** | *22 April 2022* | Financial Services | Recommendation rating: 10.0/10
>
> **Pros**: It is really easy to develop and deploy the bot with no code interface. Additionally, Workativ's customer support is excellent.
>
> **Cons**: Overall experience is great. Sometimes we face minor issues, such as bot window size bigger than the screen, but we get a quick engagement from the support team to resolve the issues.
## Links
- [View on SoftwareAdvice](https://www.softwareadvice.ie/software/247581/workativ-assistant)
## This page is available in the following languages
| Locale | URL |
| en | |
| en-AU | |
| en-GB | |
| en-IE | |
| en-NZ | |
-----
## Structured Data