About Deel
Deel pricing
Deel has a free version and does not offer a free trial. Deel paid version starts at US$49.00/month.
Alternatives to Deel
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- Industry: Computer Software
- Company size: 11–50 Employees
- Used Weekly for 6-12 months
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Review Source
Easy to use and time-saving payment management tool.
It's been time-saving and comfortable for me to use. I only have to set the fixed payments and the periods, once that's done I only have to review and approve.
Pros
It sends reminders and alerts to all employees and admins about the next pay-day coming soon. It sets up everything very easily just for approvals and payments.
Cons
It has an option to enter/request time off but it doesn't apply the discounted days or deductions even though it's established that is an unpaid time off.
Response from Deel
Hi Lizzie,
Thank you for your feedback! We're glad Deel has been a time-saving and easy-to-use tool for you. We appreciate your note on the time-off feature and will work on improving the deduction for unpaid time off.
It’s great to hear that Deel has been more reliable and user-friendly for you. For more details on your concern, feel free to reach out to our team here https://cal.com/team/deel-support-team/reviews-complaints-g2
Best,
Deel Team
- Industry: Outsourcing/Offshoring
- Company size: 1,001–5,000 Employees
- Used Daily for 1-5 months
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Review Source
Easy to navigate and smooth
Everything right now goes easy from uploading documents relating to hr needs.
Pros
It is the easy navigation of the platform itself.
Cons
Not that I think off right now since everything seems smooth.
Response from Deel
Hello,
Thank you for your glowing review! We're thrilled to hear that you loved using Deel. We're constantly working to improve our service and hope to exceed your expectations in the future.
The Deel Team.
- Industry: Telecommunications
- Company size: 201–500 Employees
- Used Monthly for 1+ year
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Review Source
Deel is a regular platform, good for remote job but bad for payments
Regular experience, it is so expensive.
Pros
Gives the option to work remotly and receive your payment
Cons
- the exchange rate for money is Always a disadventage for the contractor
- the commission money is really high, in my case 50usd
- as a contractor we lose for exchange rate and for deel commission
- Industry: Legal Services
- Company size: 1,001–5,000 Employees
- Used Daily for 1-5 months
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Review Source
Quick payments received
Thanks to Deel now I do not need to worry about a late payment. With the last providers I had terrible issues due to weekss without receiveing my payment on time. Now I can have the confidence that will arrive on time.
Pros
Deel has the quickes way to receive payments from international transfers.
Cons
The fees with the limist of the amounts.
Response from Deel
Hi,
We're so glad to hear that you had a positive experience with Deel. Thank you for your kind words and for choosing us. We look forward to helping you in the future!
The Deel Team.
- Industry: Translation & Localisation
- Company size: Self Employed
- Used Weekly for 6-12 months
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Review Source
Good option to receive payment fast with good fx rate
Quite good. Fast, reliable and reasonably priced vs. other options. FX rate is also good.
Pros
Ease of use, clear transaction breakdown, fast transfers.
Cons
That it doesn't give me the option to add employers from my end.
Response from Deel
Hi there,
We truly appreciate your review on Capterra, as we strive for excellence. We want to improve your experience and make it exceptional. Your opinion matters a lot to us, and we'd love the opportunity to address any concerns you might have.
Please feel free to schedule a 15-minute call with one of our experts at https://cal.com/team/deel-support-team/reviews-complaints-g2. This will help us improve your so far good experience and make it perfect next time.
We're here to listen and ensure your experience is nothing short of perfect!
Best,
Deel
- Industry: Information Technology & Services
- Company size: 51–200 Employees
- Used Weekly for 6-12 months
-
Review Source
Great integrated tool for HR
Simple tool, with a great AI search engine where we can easily find anything we are looking for
Pros
simplicity, all in one management tool, has all we need: time off management, payslips, salary details, expenses management, integrated benefits platform, etc
Cons
first time after setup the account I had some trouble to properly login
- Industry: Telecommunications
- Company size: 51–200 Employees
- Used Weekly for 1+ year
-
Review Source
I love to use Deel!
Well i dont have anything bad to say about it, using it for more than a year by now and no problems at all!
Pros
Its really practice and easy way to handle it. I love it!
Cons
I dont have any complaints, nothing at all.
- Industry: Medical Practice
- Company size: 51–200 Employees
- Used Weekly for 6-12 months
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Review Source
It's a Deel
Overall, my experience so far with Deel is that it is great to this platform compared to others.
Pros
What I like most is that Deel has less charge fee compared to others.
Cons
The least that I like with Deel are the requirements they are looking for in order to create an account.
Response from Deel
Hello,
Thank you for your glowing review! We're thrilled to hear that you loved using Deel. We're constantly working to improve our service and hope to exceed your expectations in the future.
The Deel Team.
- Industry: Financial Services
- Company size: 51–200 Employees
- Used Monthly for 2+ years
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Review Source
Excellent service
Pleasant and easy to use. Never had a problem.
Pros
Never had a problem. The one or two times that payment delayed by one or two days support was very, very helpful.
Cons
I have nothing to complain. If anything, I wish all my clients used it.
Response from Deel
Hi Danilo,
Thank you for taking the time to leave a positive review! We're delighted to hear that you enjoyed using Deel. Your feedback means a lot to us!
Best,
Deel Team
- Industry: Graphic Design
- Company size: Self Employed
- Used Monthly for 6-12 months
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Review Source
The best choice I could have made.
Pros
Previously I received my payments through other platforms, but I never found the ease and simplicity with which Deel works. Payments are automated, commissions are minimal and it automatically generates my invoices. I am very happy with the service.
Cons
I find no weaknesses in the platform. Everything looks simple and with a lot of transparency, both for the employee and the employer.
- Industry: Outsourcing/Offshoring
- Company size: 2–10 Employees
- Used Weekly for 1+ year
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Review Source
Efficiency in using Deel
Pros
I like how easy and convenient Deel payment is to use. It allows me to securely receive payments from clients all over the world with just a few clicks. The value of Deel for someone working at home is that it simplifies the payment process, saves time, and provides peace of mind knowing that transactions are secure.
Cons
One thing I dislike about Deel is that their fees can be higher compared to other payment platforms. Additionally, the withdrawal process can sometimes take longer than expected, causing delays in receiving funds. The platform's customer service can also be slow to respond to inquiries or issues, which can be frustrating for users. Overall, while Deel offers convenience, there are some drawbacks that can impact the overall user experience.
Alternatives Considered
PayoneerReasons for Switching to Deel
Businesses or individuals may choose Deel over alternative products like Payoneer based on factors such as pricing, features, ease of use, customer service, and specific needs or preferences. It ultimately depends on the individual or business's requirements and priorities when selecting a payment platform.- Industry: Information Technology & Services
- Company size: 201–500 Employees
- Used Weekly for 1-5 months
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Review Source
Nice's to have :) from a Pura Vida vibe
Great! Great wallet, full recommended, official fan of the app, great job to everyone and thank you for this great and very useful tool. (Hopefully secure)
Pros
overall the app. It has good features, good AI chat bot, CS and easy interaction.
Has small glitches which is understandable as you haven't met my team of developers :D (jk)
Cons
I did not find any data security specifications within holding my card information against cyber attacks. I would like some info on that :) thanks also Im from CR and here the banks rejects a lot of transactions but your agents know this is a recurrent issue, therefore build a list of success stories please and share it as, I every new Deel's joiner would appreciate a small intro with the info they can count in with. Also in benefit to educate your public, can gain more trust and long term clients. Thanks for reading :) Pretty cool team!
Response from Deel
Hi Alex,
Thanks so much for your feedback! We're glad to hear you're enjoying the app, especially the features and customer service. We appreciate your understanding of the small glitches — we'll continue working to improve! 😄
Regarding data security, we follow industry-standard protocols to protect sensitive information, and I’ll pass along your request for more specific details on our security measures.
We’re also aware of the transaction issues in Costa Rica and are working on creating a list of success stories and resources for new users. Great idea to share this with the community — we’ll look into it!
Thanks again for the support and kind words about the app. We’re committed to building a secure, trusted platform for users like you.
Best,
Deel Team
- Industry: Computer Software
- Company size: 201–500 Employees
- Used Weekly for 1-5 months
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Review Source
Simplifies International Payment Management
Overall, Deel has made the entire process of receiving my payments much simpler and stress-free.
Pros
What I like best about Deel is the simplicity and efficiency with which they manage international payments. I don't have to worry about complicated issues like contracts or tax regulations. Every month I receive my money promptly and in the way I prefer.
Cons
The only thing that could be improved is the variety of integrations with other tools I use in my daily work.
Response from Deel
Hi there,
We truly appreciate your review in Capterra as we strive for excellence. We want to improve your experience and make it exceptional. Your opinion matters a lot to us, and we'd love the opportunity to address any concerns you might have.
Please feel free to schedule a 15-minute call with one of our experts at https://cal.com/team/deel-support-team/reviews-complaints-g2. This will help us improve your so-far good experience and make it perfect next time.
We're here to listen and ensure your experience is nothing short of perfect!
Best,
Deel
- Industry: Food & Beverages
- Company size: Self Employed
- Used Weekly for 1-5 months
-
Review Source
So easy, so straight-forward, and payout is so quick compared to the traditional methods!
I have only used it for a few weeks, but it has impressed me greatly so far. I love how clean the design is, and it's so easy to navigate pages between invoicing, contracts, etc. I also love that there is a section where you can talk to someone about tax advice!
Pros
I really appreciate their integration with Revolut, as receiving international payments from my US employers can sometimes be so tricky. Things like their banks charging fees, trying to exchange into another currency, or simply taking days to go through can really make the process hard, but with Deel it is so straightforward, and I can cash out straight to my linked Revolut account.
Cons
I think there could be more help explaining sections of contracts to foreign employees. US contracts are very different to the UK ones I am used to signing, especially when related to tax, so a little help understanding what certain jargon means would go a long way.
Response from Deel
Hi,
Thank you for your glowing review! We're thrilled to hear that you loved using Deel. We're constantly working to improve our service and hope to exceed your expectations in the future.
The Deel Team.
- Industry: Computer Software
- Company size: 51–200 Employees
- Used Weekly for 1+ year
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Review Source
Deel Review
My experience as a user with Deel was great, it really made it very simple to tackle important documents such as tax filing and my work contract. I also love how easy is to manage where my money can be transferred to and that it has no delays for direct deposits.
Pros
Deel really streamlines payroll and employee management processes for both users and admins. The platform's simple interface walks the user through important processes like tax filing and contract signing. For admins, they can have a high-level view on payroll and employee data, all in a single platform.
Cons
Deel contains some fees that affect the user when transferring their money. Depending on the user's bank, these fees can vary. Also, Deel provides some rewards for users but mostly can only be used in the US, which is not ideal for international employees.
- Industry: Renewables & Environment
- Company size: 51–200 Employees
- Used Daily for 6-12 months
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Review Source
Works incredibly fast for bank transfers and document handling
I had a good experience with Deel. Easy interface and i can store my money on Deel Card which saves me from keeping international currency.
Pros
I like that they offer advance payments,fast transactions,all in one place.
Cons
Limited customizations options for contracts and occasional customer support delays.
Response from Deel
Hi there,
hank you for your positive review! We're thrilled to hear that you had a great experience with Deel! Your feedback means a lot to us and we look forward to assisting you again soon!
Best,
The Deel Team
- Industry: Consumer Services
- Company size: 11–50 Employees
- Used Weekly for 2+ years
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Review Source
My experience using Deel
It has been really amazing. Whenever I had the need for extra money available, Deel allowed me to have a Deel advance and solve my problems immediately.
Pros
The easiness to work with and the chance to have funds available instantly gives you a great satisfaction level.
Cons
I don't have any complains about the service. If anything, I would like Deel to work on countries like Venezuela to give more people opportunities to handle their funds and expand their possibilities to overcome the dictatorship hurdles to manage foreign currency.
Response from Deel
Thank you for taking the time to leave a positive review! We're delighted to hear that you enjoyed using Deel. Your feedback means a lot to us!
Best,
Deel
- Industry: Financial Services
- Company size: 51–200 Employees
- Used Daily for 1+ year
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Review Source
Deel is swift, friendly and super easy to use.
I am living in India and working with US company. Through Deel I can have my payment made through DEEL with no hassle.
Pros
I had an effortless and straight onboarding experience. HR and Payroll management is super smooth.
Cons
At moment i do not have anything negative to say.
- Industry: Education Management
- Company size: 201–500 Employees
- Used Weekly for 1+ year
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Review Source
Amazing experience!
For a Brazilian working for a US company, this means I benefit from seamless and timely payments, legally compliant contracts, and potential access to benefits like health insurance, all while the company avoids the administrative burden and legal pitfalls of managing international employment.
Pros
Deel stands out for its user-friendly platform that simplifies global hiring, onboarding, and payment processes while ensuring compliance with local labor laws and tax regulations. It automates payments in multiple currencies, offers customizable contract templates, manages benefits like health insurance, and provides robust security for data protection. With responsive customer support, Deel effectively reduces the administrative burden of managing a global workforce, making it an attractive choice for companies expanding their remote teams.
Cons
Nothing, it is very good! I had a problem with a payment and they were very quick to solve it!
Response from Deel
Hi Leonardo,
Thank you for taking the time to leave a positive review! We're delighted to hear that you enjoyed communicating with our Support team!
Regards,
The Deel Team.
- Industry: Computer Games
- Company size: 2–10 Employees
- Used Monthly for 2+ years
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Review Source
Great for contractors!
Overall I have had a pleasant experience with Deel as a platform for getting paid on a regular long-term basis and short-term basis. There's not much I can say negatively about the platform as I feel it does everything right when it comes to contract work from one country to another, ease of access and how helpful the tools are.
Pros
I've been using Deel for a while now to receive contracts from companies in the US, while I work in the UK and I found its a great platform for contractors. I like how easy and approachable the UI and onboarding is, especially when completing the relevant forms needed to get this moving! Also, I love that Deel has a lot of helpful articles that help from filling in Tax documentation to Calculating Take-home salary. Finally, the tracking for payment is handy to make sure you get paid on time!
Cons
Perhaps further updating the Deel rate calculator to include US to UK rates plus tax deduction would be super helpful when calculating the take-home for a contract.
Response from Deel
Hi,
Thank you for your glowing review! We're thrilled to hear that you loved using Deel. We're constantly working to improve our service and hope to exceed your expectations in the future.
The Deel Team.
- Industry: Computer Software
- Company size: 501–1,000 Employees
- Used Weekly for 1+ year
-
Review Source
Deel Review
Good tool and usability. Innovators when creating new customer experiences.
Pros
Ease of sending money to different countries
Cons
You can improve payment time with what the supplier does.
The advisors only serve in English
Response from Deel
Dear Ligia
Thank you for taking the time to share your feedback Capterra! We're grateful for your review.
We have seen and appreciate your review but want to get even better. What can we do to reach an ideal score? Please schedule a quick call with us at https://cal.com/team/deel-support-team/reviews-complaints-g2 so we can personally ensure your experience is nothing short of perfect.
We'd love to turn your great experience into a perfect one by addressing any concerns you might have.
Appreciatively,
Deel
- Industry: Accounting
- Company size: 11–50 Employees
- Used Weekly for 1+ year
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Review Source
Deel - Efficient and User-friendly
I recommend Deel because it's efficient and user-friendly. It helps businesses stay compliant with local labor laws across multiple countries.
The platform supports multiple languages and currencies, making it accessible for global users. Additionally, it supports different types of workers—full-time employees, freelancers, and contractors making it easier for businesses to work with diverse talent pools. It benefits me as it eliminates the hassle of dealing with multiple payroll systems, exchange rates, and payment delays.
Pros
The platform supports multiple languages and currencies, making it accessible for global users. Additionally, it supports different types of workers—full-time employees, freelancers, and contractors making it easier for businesses to work with diverse talent pools.
Cons
None so far as it is valuable tool for global teams.
- Industry: Human Resources
- Company size: 10,000+ Employees
- Used Daily for 1-5 months
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Review Source
First Remote Experience with a Helpful and Welcoming Team
Since this is my first time working fully remotely, I’ve really appreciated how smooth the process has been so far. The team has been incredibly helpful and kind, always ready to answer questions and provide guidance whenever I need it. The onboarding experience has made me feel well-prepared and supported, which has really set a positive tone for my start. I’m genuinely looking forward to officially joining the team and contributing to such a welcoming and collaborative environment.
Pros
What I appreciate most about Deel is the positive vibe that comes through, even in a fully remote environment. The people are genuinely welcoming and supportive, making it easy to feel connected from day one. From the interviews to the onboarding process, everything has been well-structured and supported, ensuring I felt prepared and valued at every step. It’s clear that Deel puts effort into creating an inclusive and encouraging atmosphere, which has made starting this remote role such a great experience.
Cons
So far, I haven’t encountered anything I would consider a downside. However, if I ever do face any challenges or issues, I feel confident knowing there’s a supportive team ready to guide me. The strong sense of collaboration and open communication here makes me trust that any potential concerns would be addressed effectively.
- Industry: Financial Services
- Company size: 5,001–10,000 Employees
- Used Daily for 1-5 months
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Review Source
Transformative Solution for Global Workforce Management
Deel has significantly simplified the way we manage our international workforce. By bringing payroll, HR, compliance, and performance management into a single platform, it has streamlined our processes, reduced administrative burdens, and ensured compliance across the board. Despite a few areas for improvement, Deel is an exceptional tool that I highly recommend to any business with a global presence. It's a worthwhile investment that will undoubtedly enhance your workforce management capabilities.
Pros
Deel combines payroll, HR, performance management, and compliance into a single, cohesive platform. This integration is a game-changer, allowing us to manage all aspects of our workforce from one place. The convenience of not having to switch between multiple tools cannot be overstated.
Cons
Some customization options, particularly in the area of workflow automation and report generation, are limited. More flexibility in these areas would greatly improve the user experience and allow for a more tailored approach to workforce management.
Response from Deel
Thank you so much for sharing your feedback with Deel!
- Industry: Consumer Services
- Company size: 201–500 Employees
- Used Daily for 1+ year
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Review Source
Elevate your standards with Deel. A game changer.
A delighted user. It makes it easy to send payments to international teams. A game changer.
Pros
Deel is the best in class when it comes to security. For onboarding and off boarding go for Deel. It's the payroll solution which is very simple and easy to use. I have used it long enough to guarantee it's the best.
Cons
Nothing at all,it works perfectly as it should.
- Industry: Consumer Services
- Company size: 1,001–5,000 Employees
- Used Daily for 2+ years
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Review Source
Best EOR provider on the market
Overall, I'd say that Deel is the best experience for an EOR provider. They have grown exponentially in a short period of time so the personalized experience has gone down a bit. I'd still go with Deel over any other provider.
Pros
Extremely user friendly and intuitive platform. As an admin of the system, you have a lot of compliance details at your fingertips.
Cons
The customer support has gone a bit down hill most probably due to their extreme growth. Where you may have received a promise of something happening previously, it now can't be done due to "risk". Also, waiting times when you put in a request of a query have extended.
Alternatives Considered
OysterReasons for Choosing Deel
Cost of product, user experience from both the employee and the admin, platform featuresReasons for Switching to Deel
Cost per month against what was offered.Response from Deel
Hi Christina!
We truly appreciate your review as we strive for excellence. We want to improve your experience and make it perfect. Your opinion matters a lot to us, and we’d love the opportunity to address any concerns you might have.
Please feel free to schedule a 15-minute call with one of our experts at https://cal.com/team/deel-support-team/reviews-complaints-g2.
We’re here to listen and ensure your experience is nothing short of perfect!
Best,
Deel
- Industry: Marketing & Advertising
- Company size: 2–10 Employees
- Used Weekly for 1+ year
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Review Source
Deel, International Contractor Portal
Pros
Basically what has been popping for Deel, is that you can pay international employees directly in a fast and an easy way.
Also waiting for their card to be open internationally in my country, I feel this will cut of a lot of hassle for us international contractors.
Cons
I dislike their customer support team, they are repetitive and uneducated when it comes to providing high customer experience.
Also I dislike the fact, that it might shows on their system a certain payment day and it does not arrive until 5 days later, so basically, their system needs to reflect all and everything they speak about, and it should reflect the payment arrival directly.
Response from Deel
Hi there,
We have seen your Capterra review and apologize for any inconvenience you've faced.
To better understand your experience and work towards a resolution, we'd appreciate it if you could schedule a call with us at https://cal.com/team/deel-support-team/reviews-complaints-g2.
We will actively check your support history to see if there's anything we can help you with before our call.
Your satisfaction with Deel's services is our utmost priority, so let’s have a quick chat and improve.
Best,
Deel Team
- Industry: Health, Wellness & Fitness
- Company size: 51–200 Employees
- Used Weekly for 1+ year
-
Review Source
Love dealing with Deel
Great! I haven't had a bad experience or service with Deel. Though I thought they might want to consider self-funding accounts, but then again, they're not a banking or fiduciary service like PayPal.
Pros
It's very user-friendly and straightforward. The dashboard offers just enough views for a user to understand the services they offer.
I also like the card and advance option since it gives me the ability to make purchases in USD without the need to convert.
Cons
Once the money is out, you won't be able to put it back in. I thought this was something I could do since I needed to use the card for USD transactions.
Response from Deel
Hi
Thank you for taking the time to leave a positive review! We're delighted to hear that you enjoyed using Deel and that you found our platform easy and convenient to use. Your feedback means a lot to us!
Best,
Deel Team
- Industry: Information Technology & Services
- Company size: 2–10 Employees
- Used Daily for 1-5 months
-
Review Source
Seamless Global Team Management with Excellent Support
My overall experience with Deel has been highly positive. The platform simplifies managing international teams, from payroll to compliance, making the entire process much smoother and more efficient. The interface is intuitive, and the customer support is always responsive and helpful. Deel has significantly reduced the complexity of handling global operations, and I feel confident in relying on it for managing my team’s needs. Overall, it’s a reliable and efficient tool for any business working with remote or international employees.
Pros
What I liked most about Deel is how it simplifies managing global teams. The platform makes payroll, compliance, and contracts seamless, which saves a lot of time and effort. The user interface is intuitive, and the support team is responsive, always ready to help with any questions. It’s a reliable and efficient solution for handling international operations.
Cons
While Deel is generally an excellent platform, the one area I found could use improvement is the occasional complexity in navigating certain features, particularly when managing specific compliance documents. At times, it feels like there could be clearer instructions or a more streamlined process for handling these tasks. However, the support team is very responsive, which helps mitigate this issue.
Response from Deel
Hi Mohammad,
Thank you for your detailed feedback! We’re thrilled to hear that Deel has simplified managing your global teams and that you find our platform reliable and efficient. It’s great to know that the intuitive user interface and responsive support team have contributed to your positive experience.
We appreciate your input regarding the navigation of compliance documents. We understand that clearer instructions and a more streamlined process can enhance your experience, and we’re actively working on improvements in this area. Your insights are invaluable as we continue to refine our platform.
Thank you for choosing Deel, and we’re here to support you with any further questions or needs!
Best,
Deel Team
- Industry: Financial Services
- Company size: 11–50 Employees
- Used Weekly for 1-5 months
-
Review Source
Overall Experience with Deel
My overall experience with Deel as an international user has been positive. The company that paid me was able to manage everything easily through the platform, which made the entire process seamless. I also appreciated that I could request days off through the platform, and it took my location into account for holidays, making it convenient to manage my time.
Pros
What I liked most about Deel was its transparency and intuitive interface. As an international user, receiving payments through the platform was straightforward, making it easy to manage my transactions. Overall, it provided a seamless experience for handling international payments.
Cons
What I liked least about Deel was the time it took to transfer money. While the platform was generally user-friendly and transparent, the delays in receiving funds could be frustrating at times.
- Industry: Consumer Services
- Company size: 501–1,000 Employees
- Used Weekly for 2+ years
-
Review Source
Deel is revolutionizing the hiring and payment paradigm!
Wonderful experience so far for the period I have used deel
Pros
One thing I like with deal is it’s ssl security which gives me a peace of mind that both my information and assets are secure. The user interface is easy to navigate and it gives multiple withdrawals options that basically suits anyone anywhere.
Cons
Ver good customer support although there is still room to improve the ETR.
Response from Deel
Hi there,
Thank you for your glowing review! We're thrilled to hear that you loved using Deel and that you found our platform easy and convenient to use. We're constantly working to improve our service and hope to exceed your expectations in the future.
Best,
Deel Team
- Industry: Information Technology & Services
- Company size: 201–500 Employees
- Used Monthly for 1+ year
-
Review Source
Best payment website for freelancers
I am very happy with all the features especially payroll managment, salary reception, withdrawal options are very much useful and critical for my business activities.
Pros
Ease of setting up multi-country payroll and payment reception in multiple currencies. Website is very easy to navigate and find any option that is required. Deel offers wide vareity of withdrawal options such as Paypal, payooner, local and international bank transfers, crypto wallet transfers etc... which is very useful and convenient.
Cons
Transaction fee could be a little lower especially conversion fee to different payment options.
Response from Deel
Hello Nikhil,
Thank you for your feedback on Capterra. We value your input.
Unfortunately, we can't locate your user account to address your concern about the transaction and conversion fee. Your experience matters to us, and we wish we could assist you further.
If there's anything you'd like to discuss or any way we can enhance your experience, please reach out to our support team or book a call with us here anytime: https://cal.com/team/deel-support-team/reviews-complaints-g2
We're here to help.
Best,
Deel Team
- Industry: E-Learning
- Company size: 51–200 Employees
- Used Daily for 1+ year
-
Review Source
Seamless Payment Experience with Deel
My overall experience with Deel as a contractor has been excellent. The platform makes managing my payments simple, with automatic currency conversion from USD to Philippine pesos, so I don’t have to worry about exchange rates. The automated invoicing and payment tracking features save me time and ensure everything is handled efficiently. I also find the platform easy to use, whether checking my payment status or updating my details. Overall, it has been a smooth and hassle-free experience.
Pros
What I like most about Deel as a contractor is how smoothly it handles payments from USD to Philippine pesos. The platform ensures that currency conversion is seamless, so I don’t have to worry about exchange rates. The automated workflows take care of invoicing and tracking payments efficiently, allowing me to focus on my work. Additionally, the user-friendly interface makes it easy to navigate, whether checking payment statuses or updating my account details, saving me a lot of time.
Cons
I don’t have any major dislikes about Deel. The platform has worked smoothly for my needs as a contractor, and I haven’t encountered any significant issues so far.
Response from Deel
Hi,
Thank you for your glowing review! We're thrilled to hear that you loved using Deel. We're constantly working to improve our service and hope to exceed your expectations in the future.
The Deel Team.
- Industry: Writing & Editing
- Company size: 51–200 Employees
- Used Daily for 2+ years
-
Review Source
Most effective platform for managing payments
My experience with deel has been wonderful. I have been using deel for last 2-3 years and I must say that this particular platform is a game changer.
Pros
Easy of usage. Deel platform is extremely user friendly and also provide advance money feature that makes it more attractive for users.
Cons
Nothing. Everything is good. Deel platform provides multiple services and helps users and employers in managing important activities
Response from Deel
Hi there,
Thank you for your positive review! We're thrilled to hear that you had a great experience with Deel! Your feedback means a lot to us and we look forward to assisting you again soon!
Best,
Deel Team
- Industry: Information Technology & Services
- Company size: 2–10 Employees
- Used Daily for 1+ year
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Review Source
Deel is great !
Super satisfied with the platform, love that I can keep track of my work time, invoices, card, etc.
Pros
Flexibility, Support, Deel Card, Local Bank Transfers for withdrawals.
Cons
There's nothing I don't like, but this can only be that sometimes there are delays with local bank withdrawals, but this should be a 3rd party provider.
Response from Deel
Hello,
Thank you for taking the time to leave a positive review! We're delighted to hear that you enjoyed using Deel. Your feedback means a lot to us!
Best,
Deel Team
- Industry: Information Technology & Services
- Company size: Self Employed
- Used Daily for 1+ year
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Review Source
Deel is great for managing contracts, working freelance and getting paid!
In general I can't complain, I use the platform all the time and plan to keep using it and seeing all the new features that they are currently building.
Pros
To have it all in there, being able to manage all your contracts, agreements, freelance jobs, and getting paid within the same platform. Also some external features for digital nomads such as perks.
Cons
Not having a mobile app yet, which will make things easier but I'm sure they are developing it right now.
Response from Deel
Hi Lisandro,
Thank you for your positive review!
You mentioned having a Deel Mobile App, and we surely hear you! Our team is already working on having our Mobile App and should be available soon! We've added you in the Mobile App Beta list so you'll be one of the first users to try the Deel App before it goes public!
Your feedback means a lot to us!
Best,
Deel Team
- Industry: Machinery
- Company size: Self Employed
- Used Weekly for 6-12 months
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Review Source
My Honest Review: DEEL
Pros
Deel really helps me with getting paid from clients around the world and dealing with all the legal stuff. They handle the local laws and taxes, so I don't have to stress about that. I can choose how I want to get paid, like through bank transfer or PayPal, and I always get my money on time thanks to their automated payments. Their contracts are straightforward, the pricing is clear with no surprises, and they have 24/7 support if I ever need help. Deel makes my work life a lot simpler, so I can focus on my projects without worrying about payments.
Cons
Customer support can be slow at times, and payments occasionally get delayed. It doesn’t work in all countries or with all currencies, which can be limiting for me. International bank transfers take 3-5 business days to process, which is a big disappointment for me.
Response from Deel
Thanks for the honest review! We're happy Deel simplifies your payments & legalities. We hear you on support speed & occasional delays - we're working on improvements. Deel isn't everywhere yet, but we're expanding!
- Industry: Staffing & Recruiting
- Company size: 2–10 Employees
- Used Weekly for 1+ year
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Review Source
Good but Not Great yet. Needs improvement on UI and UX
Overall, it does it's job but the UI and the many steps to configuring it makes it really hard.
Pros
I was able to get paid managing my contract with a client and vice versa, I was able to manage contractors there and paid them as well.
Cons
It's often really hard to login with their f2a requirement and needing another app to verify the code. Why can't we just use it like any other app???
Response from Deel
Hi Bill,
We truly appreciate your review on G2 as we strive for excellence. We want to improve your experience and make it exceptional. Your opinion matters a lot to us, and we'd love the opportunity to address any concerns you might have.
Please feel free to schedule a 15-minute call with one of our experts at https://cal.com/team/deel-support-team/reviews-complaints-g2. This will help us improve your so far good experience and make it perfect next time.
We're here to listen and ensure your experience is nothing short of perfect!
Best,
Deel
- Industry: Medical Devices
- Company size: 51–200 Employees
- Used Daily for 1-5 months
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Review Source
Pretty Promising Stuff! - Love the Transparency
Overall I'm loving it, and we'll see how it goes in the future!
Pros
I like how transparent it is to see when your money is coming, as well as the different perks, and options when it comes to withdrawing funds. The virtual card feature is pretty cool too!
Cons
I tried applying for the DEEL physical card but while it did say it shipped to Belize, I'm not sure where its shipping and where, and where its taking the funds from. Its pretty vague.
- Industry: Writing & Editing
- Company size: 51–200 Employees
- Used Daily for 1-5 months
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Review Source
Excellent Software, Room for Some Improvements
Overall, my experience has been very positive. The software has played a significant role in keeping our business organized and efficient. Despite minor drawbacks, its strengths have made our work much easier. If the speed is improved and more features are added to the mobile app, this could become a perfect software solution. I would definitely recommend it to businesses looking for a powerful and easy-to-use solution.
Pros
The biggest strength of this software is its user-friendly interface. It’s incredibly easy to use, even for non-technical users. In particular, its reporting and analytical tools are very useful, providing deep insights into our business performance. Its customization options and various third-party integrations also make it an outstanding choice.
Cons
Although the software is excellent, there’s a need for improvement in its speed. It can be a bit slow when working with large datasets, which can impact productivity. Additionally, the mobile app lacks some features that are available in the desktop version, which can be inconvenient for users who prefer to work on the go.
- Industry: Music
- Company size: 11–50 Employees
- Used Monthly for 2+ years
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Review Source
Global hiring made easy
Everything works as expected, no surprises!
Pros
Everything looks so simple, after the verification everything is super easy and intuitive
Cons
I haven't found any issue with it so far, the flexibility that it gives you allows you to build your own workflow is amazing
Response from Deel
Hello,
We're so glad to hear that you had a positive experience with Deel. Thank you for your kind words and for choosing us. We look forward to helping you in the future!
Best,
Deel Team
- Industry: Information Technology & Services
- Company size: Self Employed
- Used Weekly for 1-5 months
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Review Source
Deel review
I'm having a positive experience, I've been impressed by the speed and ease of use of the app.
Pros
The app experience is excellent, with services provided in a clear and efficient manner. I have used it to sign contracts, verify documents get a background check and set a funds transfer. All those steps are automated and integrated into their pipeline, so besides entering some information, they process and give me the results automatically. I usually see that companies adhere to many apps to process HR information, but in Deel's case, it's all in one app. They even have an specific local payment solution, which most apps don't have. It gets much easier to transfer funds without getting a new banking account (that probably won't get any other use besides transfering funds).
Cons
I think the support needs attention. I needed to check an information, so I contacted by email, which gave me an automated response to use the app chat. Using the app chat just made me talk to a chatbot, that just gave me FAQ answers, and I couldn't transfer it to a real person. Even when it's an AI-based operation, it's important to have human interaction, as many times the question is not among the ones in the documentation. It makes the user very frustrated to not be directed to a more personalized experience.
- Industry: Marketing & Advertising
- Company size: 2–10 Employees
- Used Weekly for 1-5 months
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Review Source
Deel is everything you need.
Deel provided a seamless and hassle-free experience for managing my payroll as a global employee.
The platform's automation and compliance features eliminated the administrative burden, allowing me to focus on my work.
Pros
It was a fast and efficient payroll process, easy-to-use platform with a user-friendly interface. DEEL's
transparent pricing structure with no hidden fees is very attractive!
Cons
I don't have any significant complaints about Deel's service.
- Industry: Leisure, Travel & Tourism
- Company size: 11–50 Employees
- Used Monthly for 1-5 months
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Review Source
Simplicity is best.
My overall experience is a an awesome one, the onboarding, pay out, document managing and frankly all the options are groundbreaking. I think Deel is at the forefront of internationl employee management.
Pros
I like mostly being able to upload all verificatio documents in a smooth, easy process, the onboarding capabilites are genuine, the option to receive your payouts in cryptocurrencies, to a bank account, or to several choices is just groundbreaking.
Cons
I cant say I dislike anything about Deel, maybe an area of opportunity would be tutorial videos on how and what documents are allowed help some.
Response from Deel
Hi Walter,
Thank you for taking the time to leave a positive review! We're delighted to hear that you enjoyed using Deel. Your feedback on where we can approve means a lot to us and really appreciate it!
Best,
Deel Team
- Industry: Online Media
- Company size: 11–50 Employees
- Used Daily for 1+ year
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Review Source
Great app and customer support
Pros
It takes a complicated process and breaks it down into (mostly) simple steps. Their live chat support is quick and helpful!
Cons
The bad:
We originally signed up for Deel because of our very attentive sales person/account manager, and the fact they had live customer support. After the first month we were reassigned to a new account manager that never responded to multiple emails, and then they discontinued their live tech support and it was hard to get ahold of anyone. You would go through several prompts with an AI bot that was never helpful for my situation. During this time we had a major issue with a payment, and it took hours to get a response.
The good:
They have since reinstated their live chat support, and all has been great since!
- Industry: Legal Services
- Company size: 501–1,000 Employees
- Used Weekly for 1+ year
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Review Source
I recommend deel
I'm totally satisfied. The security, and friendly system save me time to look for any document payment or the tools that it has help me with taxes. Super easy!
Pros
Easy and friendly system. And the client support staff responds arte quick and assertive.
Cons
When the bank transfer is done it doesn't say exactly the fee charged to transfer the amount. It provides a range but no the exact amount.
Response from Deel
Hi Adonis,
Thank you for your feedback! We’re glad to hear you find the system easy to use and that our support team has been helpful. We also appreciate your comment about the bank transfer fees and will look into providing more precise fee details in the future. It’s great to know that Deel has helped save you time with document management and taxes. We're thrilled you're satisfied with the platform!
Best,
Deel Team
- Industry: Computer Software
- Company size: 51–200 Employees
- Used Weekly for 2+ years
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Review Source
My review on Deel
In general it is a very good experience. Everything works just fine for more than 2 years, the money is there in time, quick withdraws. I had the chance to use support aswell, they were fantastic, with a quick response.
Pros
- That offers payroll on many countries, and made it easier for developers from outside of European Union to work.
- You can get a Deel advance and pay for it later if you need some money
- You can order a debit card and use it for paying with Deel
- You can withdraw your money in different platforms
Cons
- For not having a tax advice or tax service for my country - Kosovo. I am struggling with taxes here, since it is taking much time for me to do all the things
Response from Deel
Hi Adem!
Thank you for your awesome review!
We're thrilled to hear that you're satisfied with our service. Your feedback motivates us to keep delivering the best experience possible.
If you ever need assistance, we're here to help!
Best regards,
Deel Team
- Industry: Human Resources
- Company size: 201–500 Employees
- Used Weekly for 1-5 months
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Review Source
Amazing platform
Simple and easy, it has option to include MFA to ensure a good level of security and easy to integrate with other banks account.
Pros
Amazing platform to use when you need to create contracts to work abroad.
It is easy to use and display all relevant informations that you must have when you have a work contract.
Cons
I'd like Deel to include inside, their own plaform with reduced fees, just to avoid a third party global accounts, necessary to reduce fees. Why not a full fledge app and what if this app offered better options to avoid fees altogether?
Response from Deel
Hi Matheus,
Thank you so much for your valuable feedback! We’re thrilled to hear that you find our platform easy to use and appreciate the level of detail it provides for managing work contracts abroad.
We also understand your concern about third-party fees. We’re constantly working to enhance our platform, and we’ve taken note of your suggestion for a fully integrated solution with reduced fees. While we currently partner with global accounts providers to offer flexibility, we’re always exploring new ways to improve our services and reduce costs for our users.
We’re glad to hear that you appreciate the multi-factor authentication (MFA) option and the ease of bank account integration. Security and seamless user experience are always top priorities for us.
Thanks again for sharing your insights, and we look forward to continuing to improve Deel to meet your needs!
Best,
Deel Team
- Industry: Information Technology & Services
- Company size: 11–50 Employees
- Used Weekly for 1+ year
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Review Source
Quick local bank transfer
Its really good, i use its mobile progressive app which helps in doing all the work without laptop
Pros
- Quick local bank transfer
- Ease of use
- mobile responsiveness
Cons
Exchange fees which deels charges even when provider fees is 0% with local bank withdrawal , Deel charges exchange fees of 2% of withdrawal amount
Response from Deel
Hi Jatin,
We truly appreciate your review on Capterra as we strive for excellence. We want to improve your experience and make it exceptional. Your opinion matters a lot to us, and we'd love the opportunity to address any concerns you might have.
Please feel free to schedule a 15-minute call with one of our experts at https://cal.com/team/deel-support-team/reviews-complaints-g2. This will help us improve your so far good experience and make it perfect next time.
We're here to listen and ensure your experience is nothing short of perfect!
Best,
Deel
- Industry: Staffing & Recruiting
- Company size: 1,001–5,000 Employees
- Used Weekly for 1-5 months
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Review Source
Personal Review of Deel Platform
Overall, my experience with Deel has been positive. The platform meets all my payment reception needs efficiently and reliably. Despite some areas for improvement, such as local currency transfer fees and delay management, Deel remains the best alternative I've found due to its ease of use and low commissions.
Pros
The immediate transfer functionality to my bank account is a significant advantage. Additionally, Deel's commissions are much lower compared to alternatives like PayPal, making it a more attractive option for frequent payments. The platform is also very intuitive and easy to use, which simplifies payment management.
Cons
The fees for transfers in local currency could be more competitive. There was also an instance where a payment was delayed for over a week without any compensation, which was a bit frustrating.
Response from Deel
Hi Luis,
We truly appreciate your review on Capterra as we strive for excellence. We want to improve your experience and make it exceptional. Your opinion matters a lot to us, and we'd love the opportunity to address any concerns you might have.
Please feel free to schedule a 15-minute call with one of our experts at https://cal.com/team/deel-support-team/reviews-complaints-g2. This will help us improve your so far good experience and make it perfect next time.
We're here to listen and ensure your experience is nothing short of perfect!
Best,
Deel