Uber Freight

3.7
Overall rating
Reviews

3.7
Overall rating
Reviews

About Uber Freight

Our managed transportation services are enabled by best-in-class technology to ensure your business can keep pace with the rate of change. Get peace of mind that you’re getting the most our of your TMS while we manage and optimize it for you. It has industry-leading functionality, analytics and performance management for planning, execution, freight audit and settlement across all transportation modes. We’ll help you get most out of the Uber Freight TMS with: - Advanced technology to help automate processes and save money - Centralized and customized reporting with real-time visibility - Streamlined communication across internal and external teams
Uber Freight Software - TMS Pro helps businesses instantly build and configure your view without IT support and fully customize your dashboard with the visibility, tracking, and insights needed for your logistics operations.
Uber Freight Software - TMS Pro helps businesses instantly build and configure your view without IT support and fully customize your dashboard with the visibility, tracking, and insights needed for your logistics operations.
Uber Freight Software - TMS Pro helps businesses instantly build and configure your view without IT support and fully customize your dashboard with the visibility, tracking, and insights needed for your logistics operations. - thumbnail
Uber Freight Software - TMS Pro helps businesses instantly build and configure your view without IT support and fully customize your dashboard with the visibility, tracking, and insights needed for your logistics operations. - thumbnail

Uber Freight pricing

Uber Freight does not have a free version.

Starting Price:
Not provided by vendor
Free Version:
No
Free trial:
No

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Uber Freight Reviews

Feature rating

Value for Money
3.7
Functionality
4.0
Ease of Use
4.2
Customer Support
3.5
5 reviews of 21 View all reviews
Verified Reviewer
  • Industry: Medical Devices
  • Company size: 201–500 Employees
  • Used Monthly for 1-5 months
  • Review Source
Value for Money
5
Features
5
Ease of Use
4
Customer Support
4

5
Reviewed on 27/8/2022

Uber Freight simplifies logistics for the small business

It’s been great and I hope it expands

Pros

It’s ability to easily coordinate shipments on a mobile device when you are on the go

Cons

Sometimes the shipping times and options do not fall within the desired delivery

Drick
  • Industry: Transportation/Trucking/Railroad
  • Company size: 2–10 Employees
  • Used Daily for 6-12 months
  • Review Source
Value for Money
5
Features
5
Ease of Use
5
Customer Support
5

5
Reviewed on 18/10/2023

All owner operator in trucking need this app

It’s been a good overall experience and I would recommend this app

Pros

It’s help you plan out your load not just for a day or two but for a week no other load board offers that at this time.

Cons

So far I have nothing to say negative about it I feel it’s a very good and easy app to use plus it free!

Cindy
  • Industry: Sports
  • Company size: 2–10 Employees
  • Used Monthly for 2+ years
  • Review Source
Value for Money
2
Features
3
Ease of Use
3
Customer Support
1

2
Reviewed on 12/12/2023

Worst customer service and reliability in freight

I had 2 trouble-free loads in 2020, but since then have had nothing but stress, hassle and expensive damages from this company.

Two separate loads at separate times where the driver didn't show and UBER Freight did nothing about it and left my order hanging open for days with no movement and poor communication. I ended up just canceling and booking elsewhere.

The final straw was when I booked a simple load across town (7 miles) and the driver managed to overturn drums that were securely strapped. 14 years of shipping these drums and I've never had a single instance of damage. I had reports of poor vehicle conditions from both the origination and destination points and a route map that showed he literally drove in circles over the course of the 3 hours he took to travel 7 miles. The driver lied about the timing saying he had to wait for a dock and was sitting outside when no dock appointment was required. He said the damage occurred at the drop off by the destination staff. UBER denied my claim.

WORST customer service EVER.

Pros

Low cost compared to alternatives and easy to use platform for booking.

Cons

Cancelled loads without notice. Little information or help from staff to re-book cancelled loads - they pretty much just tell you they will let you know when they find a driver and then radio silence.
TERRIBLE claims process when there is an issue. Will side with the carrier even if you have proof and all they have is the word of the driver that created the problem. You can pretty much assume you won't get a dime.

Belal
  • Industry: Apparel & Fashion
  • Company size: 1,001–5,000 Employees
  • Used Monthly for 1-5 months
  • Review Source
Value for Money
5
Features
5
Ease of Use
5
Customer Support
5

5
Reviewed on 28/10/2023

Best for Freight

Pros

The safest freight process which ensures delivery in timely manner.

Cons

We still did not found any least option about this.

Nathalia
  • Industry: Primary/Secondary Education
  • Company size: Self Employed
  • Used Weekly for 2+ years
  • Review Source
Value for Money
5
Features
4
Ease of Use
5
Customer Support
5

4
Reviewed on 23/2/2023

As long as this app exists I will use it

The part I like the most is the driver and passenger safety. Anything wrong we can complain and we have a good feedback!

Pros

The application is easy to use, if you don't remember the name of the address, it also has a way for you to locate yourself on the map.

Cons

Sometimes it happens that you unintentionally put the wrong destination or departure location. And I can't change it if the driver has already accepted the race

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