About Jolt









Jolt pricing
Jolt does not have a free version. Jolt paid version starts at US$89.99/month.
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- Industry: Telecommunications
- Company size: 11–50 Employees
- Used Daily for 1-5 months
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Review Source
A great tool for managing daily operations
Jolt is a good tool for employee tracking, task progress and management. It helps the management to effectively monitor daily operations. It reduces the efforts and saves time by monitoring the tasks remotely.
Pros
This proved to be a great tool for managing daily operations of the team and the organization at large. It helps track employee progress on a particular task i.e. micro-scheduling is made possible. It tries to give a real-time feedback to the managers.
Cons
Its pricing is quite high, much higher than its competitors. Also, customer support needs to be enhanced. Otherwise, it is a useful tool.
- Industry: Hospitality
- Company size: 51–200 Employees
- Used Daily for 6-12 months
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Review Source
[sensitive content hidden] from Jolt deserves praise!!!
Pros
Jolt overall is a great product. The labelling system is easy to setup and quick to use. The information library is clever, it downloads files locally, so users can access them quickly and conveniently without needing to wait. The list functions are great as well. But the highlight has to be their onboarding team. Mainly [sensitive content hidden], who is our customer success contact. He answers EXTREMELY quickly, is patient, knowledgeable, and very efficient. Anytime we hit a wall or need help, he is quickly available, very meticulous and to be honest without him, we might have given up on Jolt.
Cons
The overall initial lift that Jolt requires before reaching the usable state is high. There are some UI features that don't yet exist within Jolt that they are working on that would make the experience simpler. Although these are small things that will eventually be solved for. They have a great feedback function that alerts the DEV team to what things can be improved.
Response from Jolt
Hi Johnny, thank you for your review. We greatly appreciate your feedback and are thrilled to hear that you find Jolt to be a great product overall. We're especially glad that you find our labelling system easy to setup and use, and that the information library is convenient for accessing files quickly without any waiting time. Our list functions are designed to enhance your experience, and we're glad you find them great as well.
We're also delighted to hear that our onboarding team have been extremely helpful and efficient in assisting you. We pride ourselves on providing excellent customer support.
We value your business and would like to assure you that we are committed to providing you with the best experience possible. We truly appreciate your support and loyalty to Jolt. Should you have any further questions or need any assistance, please do not hesitate to reach out to us. We look forward to continuing to serve you and meeting all your needs.

- Industry: Hospitality
- Company size: 51–200 Employees
- Used Daily for 2+ years
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Review Source
Capable operations platform
Pros
Simplicity, excellent compliance verification capabilities.
Cons
Platform is dated, with very few updates experienced during the time that I administration the service. Outdated UX.
- Industry: Hospitality
- Company size: 11–50 Employees
- Used Daily for 6-12 months
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Review Source
Ineffective product and poor business practices
Overall incredibly dissatisfied with the product, service, and especially business practices. We realized after several months of trying to get our staff to adopt the software that it wasn't going to happen so we inquired about terminating the agreement and monthly payments. We had not been using the software for some time and hoped that Jolt would let us out as a professional gesture. I acknowledge that it was in their contract that we were committed for another 9 months but I have never been in a situation where a company locked me into an agreement when I was completely dissatisfied, was not using the product and couldn't resolve the issues. It just was not a good fit for us. Jolt refused to terminate the agreement and proceeded to bill us our monthly fee for almost an entire year of us not using the product at all. I would never do that to a dissatisfied customer but Jolt has no problem so be careful when signing and either try to go month to month or be darn sure it is the solution for you. There is no way out.
Pros
The promises sounded good. Results did not materialize.
Cons
Poor adoption from staff, little to no assistance from jolt on that. Thermometers never worked correctly resulting in bad or no readings. When we tried to send back we were outside the warranty period of only a few months so were stuck with them. Ended up as trash. Always difficult to get in touch with customer service.
Response from Jolt
We apologize for the inconvenience that you have experienced with Jolt. We strive to ensure that our customers are happy with our products and services and we would like to make this right. We are sorry to hear that you have had difficulties getting your staff to adopt the software. We encourage you to continue reaching out to our Customer Success team and let us know how we can improve this situation. We value your business and we would love the opportunity to serve you better.
- Industry: Information Technology & Services
- Company size: 11–50 Employees
- Used Daily for 2+ years
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Review Source
"An effective tool for management"
Introduction of the software in our business has promoted accountability and products quality assurance.
Pros
Multi language capabilities of the software and efficacy in emarketinng campaigns management.
Cons
Cost of implementation of the product is abit high compared to that of other softwares.
- Industry: Insurance
- Company size: 2–10 Employees
- Used Monthly for 1+ year
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Review Source
Jolt Review
Overall experience with Jolt has been excellet.
Pros
Jolt is user friendly, real-time scheduling updates, mobile access and time tracking integration
Cons
I really like the customizable features. being able to customize scheduling templates along with being able to tailor my business specific needs.
- Industry: Food Production
- Company size: 51–200 Employees
- Used Daily for 1-5 months
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Review Source
Effective and easy platform
Easy and great platform to use. It effectively trains employees and makes things simple. Only concern is the slow log in time
Pros
It’s extremely easy to use and set up in the workplace. Jolt makes it simple to train employees effectively
Cons
Only concern is that when logging in it takes time, other than that it’s great
- Industry: Business Supplies & Equipment
- Company size: Self Employed
- Used Daily for 1-5 months
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Review Source
Highly recommend
I had a wonderful experience with Jolt and I highly recommend it to my friends all the time!
Pros
Jolt is very easy to use and accessible!
Cons
Jolt is more time consuming than others I’ve used but worth it!
- Industry: Consumer Services
- Company size: 51–200 Employees
- Used Weekly for 1-5 months
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Review Source
Easy App to Use
Once I figured out how to sign in, it all went smoothly, so I was satisfied with the product.
Pros
It was easy to use and offers employees a great way to work remotely.
Cons
The sign in process was a little confusing

- Industry: Internet
- Company size: 2–10 Employees
- Used Weekly for Free Trial
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Review Source
The communication tool that revolutionized the way we connect at work
This communication tool is essential to improve the way we connect and share information in my work team.
Pros
I like that I no longer have to rely on long emails or messages getting lost in the inbox. With the click of a button, I can send instant messages to the entire team, to specific roles, or to individual employees.
Cons
It can be a bit confusing and disorganized at times, making it difficult for me to navigate and find past messages. I have also experienced some performance issues, such as content loading delays or occasional system crashes.
Response from Jolt
Hi Marina, thank you for your review. We appreciate your feedback regarding the confusion and disorganization you have experienced while using Jolt. We understand how important it is to easily navigate and find past messages, so we are constantly working on improving the user interface and organization features of our platform. Our team is actively working on optimizing the system to ensure a smooth and efficient user experience. If you encounter any further issues, please don't hesitate to reach out to our support team, who will be more than happy to assist you. We're glad to hear that Jolt has been essential in improving the way you connect and share information with your work team. We truly value your business and are committed to providing you with a reliable and efficient communication tool. We appreciate your support and look forward to continuing to serve you in the future.
- Industry: Retail
- Company size: 2–10 Employees
- Used Daily for 6-12 months
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Review Source
Happy Customer
Pros
It's so easy to use and the customer service is so professional.
Cons
I have not found anything wrong with it great program.
Response from Jolt
Thanks so much for the awesome review! We're glad to hear you're finding Jolt easy to use and that our customer service is hitting the mark. It's so rewarding to know we're meeting your needs. If you ever have any questions or suggestions, don't hesitate to give us a shout. Cheers!
- Industry: Automotive
- Company size: Self Employed
- Used Daily for 1-5 months
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Review Source
Wonderful help
Pros
I like the fact that everyone has a list of what they need to do so there’s not as much friction between employees now
Cons
The app is very glitchy we’ve had to redownload it a couple times to get it to work again
Response from Jolt
Hi Dawn, thank you for your review of Jolt. We're glad to hear that you find our platform helpful in reducing friction between employees. We apologize for the inconvenience caused by the app being glitchy. We work diligently to constantly improve our app experience. If you continue to experience problems, please reach out to our support team for assistance.
We appreciate your business and hope that you will continue to use Jolt for your organization's needs. Thank you again for taking the time to share your feedback with us.
- Industry: Retail
- Company size: 1,001–5,000 Employees
- Used Daily for 1+ year
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Review Source
Jolt Gives Business Independence
It's been really good! Occasionally a migration or an update will down the app but it is usually resolved in a timely manner
Pros
I really appreciate that as the administrator I can write and program my own inspections related to my state, county, or company specific requirement without having to ask a dev to do that for me. I can get complex and focus on very specific areas.
Cons
I wish the reports for completed inspections also included the corrective action dialogues as one document rather than having to weave these two things together in post to get the whole picture
Response from Jolt
Hi Roxanne,
Thank you for reviewing Jolt on Capterra! We sincerely appreciate your feedback and value you as a Jolt customer.
- Industry: Hospitality
- Company size: 11–50 Employees
- Used Daily for 2+ years
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Review Source
Jolt Review
First time using it at this job and the team is enjoying it here. Easier for everyone to see their schedule and ask for time off, also keeping the team on track with the different task they have.
Pros
The list is great for keeping the team on task. You can assign tasks to different roles for the team. The reporting is helpful to holding everyone accountable. The schedule is real time, easier for the team to see the updated schedule .
Cons
Only say the log in sometimes has to refresh before you can get into the app
Response from Jolt
Hi Melissa,
Thank you for reviewing Jolt on Capterra! We sincerely appreciate your feedback and value you as a Jolt customer.
- Industry: Food & Beverages
- Company size: 11–50 Employees
- Used Daily for 1+ year
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Review Source
Great product that I couldn't do without
I use Jolt for both of my QSR's and it takes care of all the scheduling from week to week. It also does all the checklist that the employees do when they get there or in the middle of their shifts or at closing time. We use it to handle all the communications between leadership and staff and finally it continually monitors temperatures around the store.
Pros
Scheduling- Employees can request off or put unavailable times in Jolt and when you make the schedule it is on the schedule in yellow so you can try to schedule around them.
Cons
Communication- If you do not use their time card feature there isn't a good way to tell the staff things without sending a text or email. And if you want them to see something you can't attach an image
- Industry: Restaurants
- Company size: 1,001–5,000 Employees
- Used Daily for 2+ years
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Review Source
Jolt Employee Task Management Review
Jolt has solved problems with productivity and food safety. It is simple to label products and improve our stores efficiency with daily checklists that the team has to complete.
Pros
Jolt's label maker feature has changed the culture of our restaurant from a time consuming and not done all the time task of labeling products, to having a quick and efficient way to track our products and who is preparing them. Another benefit is customizable checklists that ensures you don't have to micromanage the business and allows you to put more in your teams hands.
Cons
The scheduling concept is good but difficult to integrate into our current payroll and clock-in system.
- Industry: Electrical/Electronic Manufacturing
- Company size: 51–200 Employees
- Used Daily for 2+ years
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Review Source
very good app i wish i had that one someday.
I am satisfied with a jolt for it helps me with my research and my thesis.
Pros
very reliable and user friendly and easy to learn
Cons
sometimes it is very lag. maybe the signal causes the delay.
- Industry: Restaurants
- Company size: 51–200 Employees
- Used Daily for 2+ years
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Review Source
Very functional, Easy to Use and a great tool for communication
Pros
I love that I am able to customize it for my restaurants needs. We have a lot of information and to be able to have one platform to trickle that information down is easy. From the lists, to labels and bulk imports, it is very easy to use. I also really love their customer service as they are always willing to answer any question I have, big or small and they really value feedback from "in the trenches" and strive to provide us the functionality we crave in this platform. I help establish this platform for several restaurants and file sharing and information is so easy in regards on how to build it, share it and import it.
Cons
Honestly, nothing. Every time it seems to get close to being "outdated" or not as easy to use, they ask for a call so they can help walk you through an update. They ask for feedback and listen so most of our needs are met and are done so in a timely manner. They make me feel like our restaurant is the only one they work with however I know they take feedback from many many restaurants and it helps to know everyone's concerns and voices are heard.
- Industry: Food & Beverages
- Company size: 11–50 Employees
- Used Daily for 1-5 months
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Review Source
Great Experience
I was approached by Jolt to try their product. No other locations from my company have tried this company so I had no comparisons or reviews. After checking around, the price made it worth the investment. Once we received the product it has changed our process in a positive way. The main features we use include the List, Labels, and Schedule. We were using hand written labels before Jolt because other company labeling equipment was too expensive. With our past hand written labels faced issues with labels falling off, unable to read the hand writing, and the employees did not do a great job looking for items that expired. With Jolt the labels stick to the container very well, is has the expiration written on the label making it more simple for my employees, and there's no question about date or time.
We were using paper copies for our multiple list (Typically 6-8 list per day) List would disappear, become dirty, or just not be completed. Jolt has made this task more simple with the added feature of a log book making communication easier to all of the employees. This has reduced our usage of paper, toner, and extending the life of the drum for our printer. I can easily access all list and review a date, time, and employee that completed the list. This helps cut down on my time used for performance reviews.
The scheduling section has also been great. Employees can use a free app from their phone to view schedule and submit request. Creating schedules is easier and more time efficient. The only option I would like added would to be able to view the schedule and my request side by side before I approve the request. With the current process I have to look at the request and then go to the schedule to see if I am able to accommodate the request. I do have 35-40 employees with a majority those being college students with school schedules and personal request to try to work with.
Pros
How it has helped the store become more efficient.
Cons
I need labels I can adjust or have available for Raw Chicken to have all the information required by headquarters on one label.
- Industry: Food & Beverages
- Company size: 11–50 Employees
- Used Daily for 2+ years
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Review Source
AMAZING Customer Service!!
[SENSITIVE CONTENT] made the experience AMAZING for us.
Pros
I learned how effective the software could be because I was lucky enough to have a representative who was willing to teach me. [SENSITIVE CONTENT] is absolutely amazing, and I will continue to use Jolt because of her.
Cons
Very overwhelming initially, it did take time and training to become more confident when utilizing the program.
Response from Jolt
Hi Leslie, Thank you for reviewing Jolt on Capterra! We sincerely appreciate your feedback and value you as a Jolt customer.
- Industry: Entertainment
- Company size: 11–50 Employees
- Used Daily for 1+ year
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Review Source
A must-have for a service based industry
We have opening procedure lists, closing lists, cleaning lists, new hire training lists, and even incident forms which automatically send to my insurance agent when they're filled out. This product is vital to any small business.
Pros
Accountability! Ask your employee, "hey did you clean the bathroom like I asked?" they'll say yes every time. Give them a Jolt list asking them to take a photo of a clean bathroom and sign off that they completed it and you'll be amazed at the results. I apply points to each check list item and give out prizes to the top point earners each month. Now my employees are accountable for their actions and rewarded for a job well done. Bonus: New hires have a thorough guideline of how to complete regular talks by walking through a check list.
Cons
The ability to bulk-change lists could be more user friendly. Right now the process can be quite tedious if you're like me and have long lists that need editing.
- Industry: Food & Beverages
- Company size: 201–500 Employees
- Used Daily for 1+ year
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Review Source
JOLT- A fantastic piece of software
We engaged Jolt to eliminate our daily paper checklists in our franchise business.
We had looked at a number of solutions and decided to give Jolt a trial. The software is extremely easy to use from the back end, user friendly on the front end and bug free.
We do no have any issues with glitches and it synchronises within seconds with new updates.
This means we can update the whole group in a matter of seconds. Staff don't even need to be notified of small changes to lists . We can control duties simply by adding them to a list and as the staff work through they may stumble across a new item.
The system ensures accountability by giving each staff member a login. Lists can be reviewed at any time by allocated mangers/higher access.
We also use Jolt for all audits. i.e safety, presentation, cleanliness etc. Each store then receives instants feedback and a total score via email automatically. Managers can then look through their weaknesses and work on getting them corrected.
Usually this process would take personal from head office to communicate and follow up.
I have never written a review as i'm often time poor but this piece of software and support from Jolt is fantastic and worth every cent.
Pros
It works
Cons
Login could be a touch faster as you need to find your name.
- Industry: Food Production
- Company size: 11–50 Employees
- Used Daily for 1+ year
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Review Source
Best Digital Manager
The staff was worried about using this product, but after a simple training, they are running with it. Love that as they come across things that need to be tweaked, that it is so easy to go in and change things up. One of the other things about JOLT that is fabulous is there customer service. Any questions we have are answered either with a simple email or at our weekly training sessions!
Pros
This product is so easy to use, to build lists/change lists and reports and the best part...NO MORE PAPER!!
Cons
We haven't come across any thing about Jolt that we don't like...
Response from Jolt
Hi Jennifer,
Thank you for reviewing Jolt on Capterra! We sincerely appreciate your feedback and value you as a Jolt customer.
- Industry: Leisure, Travel & Tourism
- Company size: 51–200 Employees
- Used Daily for 1+ year
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Review Source
Great for Schedules!
This is an incredibly easy tool for scheduling employees. It really makes calculating hours much easier.
Pros
I love the ease of use with this software, and the navigation of different employees' schedules. Its easy to insert times and easy to post once it is completed.
We also love that there is an app! It's up to date with the times, and with younger employees, technology and ease of access is everything.
We also love the referral program. We haven't had anyone actually join yet, but we recommend Jolt to everyone.
Cons
We had a couple issues with getting employees the link to actually view their schedule. It would get lost or just not even send. There should just be a way for us to preset a password for the employee and once they log in it asks them to reset it.
- Industry: Restaurants
- Company size: 51–200 Employees
- Used Daily for 2+ years
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Review Source
impossible to get a live person to speak to you
Horrible communication
Pros
Great sales pitch when they were selling us on the system. When we decided to stop using it was impossible to get a response
Cons
tried for 2 months to cancel the subscription - after 30 day finally got an email response. Told the rep to cancel the account but he never responded to 2 different emails. Ended up billing my for 2 months
- Industry: Automotive
- Company size: 51–200 Employees
- Used Daily for 6-12 months
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Review Source
Jolt is AMAZING
Pros
Jolt is super customizable and easy to use! I use it for our hourly inspections, daily and weekly cleaning tasks, damage claims, repair requests, preventative maintenance, recurring team surveys, and for tracking lost and found items. If you are managing a team in a task heavy environment, Jolt is a must have! If you have suspicions that a certain task is getting pencil whipped, you can change the task type to a photo or to scan a QR code so the employee has to show proof they actually did it - amazing! They are also constantly working to add new features and improve current ones.
Cons
Because it is so customizable, there is a significant amount of setup required. They do have a great support staff who works closely with you to teach you what you need to know and get your most important lists built out. We've been working with Jared and he is amazing! Even months after purchasing, I can schedule time on his calendar and he will answer any questions and help me find a solution!
Response from Jolt
Hi Dan, thank you for your review. We're thrilled to hear that you find Jolt amazing and that it has been instrumental in managing your team and their tasks. It's great to know that your team is finding Jolt valuable for a such a wide range tasks. We designed Jolt to be highly customizable and user-friendly, so it's fantastic to hear that it meets your needs in a task-heavy environment.
We're glad to hear that our Customer Success team has been working closely with you to guide you through the setup process and teach you everything you need to know. If you ever need further assistance or have any questions, please don't hesitate to reach out. We're here to ensure you have the best experience with Jolt.
We truly appreciate your feedback and are constantly working to add new features and improve the existing ones. Your satisfaction is our top priority, and we want to continue providing you with an exceptional experience. Thank you for choosing Jolt!
- Industry: Food & Beverages
- Company size: 1,001–5,000 Employees
- Used Daily for 1+ year
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Review Source
Time Saver
So far our experience with jolt has been excellent and it has simplified our system process and made everything digitally available with reports to show our compliance.
Pros
Jolt checklist make it super simple for us to keep up with location compliance and ensures we stay up to date with requirements. It notifies us if checklist are not being conducted on a timely basis and it also allows us to construct our own inhouse checklist to maintain a digital file of whatever we feel it is important to track.
Cons
There is nothing to dislike about Jolt, if any questions arise there is a designated support specialist assigned to assist us and if not anyone from the support team will more than gladly assist.
Response from Jolt
Hi Sergio, thank you for your review. We're thrilled to hear that Jolt has been a time saver for you and has simplified your system process. It's great to know that our checklist feature has made it super simple for you to keep up with location compliance and stay up to date with requirements. We're glad that the notifications for missed checklists have helped improve accountability, and we're happy to hear that you're able to create in-house checklists to track important tasks.
We strive to provide excellent customer support, and we're always here to help you with any issues or concerns you may have. We appreciate your feedback and we're committed to continuously improving our product and providing you with the best possible experience.
Thank you for choosing Jolt, Sergio. We value your business and look forward to serving you in the future. If you have any further questions or need assistance, please don't hesitate to reach out to us. We're here to help!
- Industry: Restaurants
- Company size: 51–200 Employees
- Used Daily for 1-5 months
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Review Source
Great Software!
Experience was great, had a couple of hiccups with setup and installation but support helped us out!
Pros
It deals away with the paper versions of recording temperatures and other required things in a restaurant, and makes them more detailed. It adds accountability and accuracy from employees. You’re able to create lists, print date labels or even create other labels. It’s a step forward in technology and I would recommend other fast food restaurants use this great tool!
Cons
Overall it was a pretty great experience, but the amount of information you have to learn at the beginning can seem overwhelming. But with the training you’ll eventually learn it all!
Response from Jolt
Thanks so much for your thoughtful review! It's great to hear how Jolt has been beneficial for your restaurant, especially in replacing those paper processes. We know there's a bit to take in at first, but we're glad our training helped bridge the gap. It's always our aim to be there when you need us, like during the setup hiccups.
Your feedback and recommendation mean a lot to us. If you ever run into any issues our team is here to help. Looking forward to more success together!
- Industry: Hospitality
- Company size: 201–500 Employees
- Used Daily for 2+ years
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Review Source
Longtime Customer
Pros
I like the ease of scheduling staff members and that they can request time off or enter unavailability. Many apps don't allow both.
Cons
Occasionally the app didn't function properly for staff. In recent months this has greatly improved, making Jolt a staple in our business.
Response from Jolt
Thanks for your review! We're thrilled to have you as a longtime Jolt customer. It's fantastic to hear that you find Jolt a breeze for scheduling and love the ability for your staff to request time off or mark their unavailability. We're all about making your life easier, and your feedback reassures us that we're on the right track. We've been hard at work to ensure Jolt runs smoothly, and it's awesome to know it's improved and become a staple in your business. Should you ever run into any issues or have more feedback, please don't hesitate to get in touch. We're here to help. Thanks again for choosing Jolt, and we look forward to many more great years together!
- Industry: Restaurants
- Company size: 51–200 Employees
- Used Daily for 2+ years
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Review Source
Can be great, but it can also be frustrating
Pros
The task management is great. Lots of customizable options.
Cons
Labeling is a constant frustration. Whether its printer malfunction or some sort of IT issue, it is inconsistent.
- Industry: Restaurants
- Company size: 11–50 Employees
- Used Daily for 1-5 months
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Review Source
Easy to use and implment
Pros
Its automation saves us time and enables employees to be more productive. Great backend that is extremely intuitive and user friendly. Onboarding support was fantastic. My questions were answered quickly, and solutions implemented in real time.
Cons
Little pricey but I feel like I am getting enough value to justify.
Response from Jolt
Hi Michael, thank you for your review. We're thrilled to hear that you found Jolt easy to use and implement, and that it has saved you time and increased employee productivity. Our goal is to provide a user-friendly experience, so we're glad to hear that you found our backend intuitive and user-friendly, and that your onboarding support was helpful and that your questions were answered quickly with real-time solutions.
We would like to take this opportunity to thank you for choosing Jolt and being a valued customer. We greatly appreciate your business and hope to continue serving you in the future. If you have any further questions or feedback, please don't hesitate to reach out to our customer support team. We're here to help!

- Industry: Marketing & Advertising
- Company size: Self Employed
- Used Weekly for Free Trial
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Review Source
This platform has transformed the communication of my team
Scheduling reminders and notifications has also been a very useful feature. I make sure no one misses out on important information by setting automatic reminders, allowing us to always stay on top of news and changes in our organization.
Pros
I can share different types of content, such as text, videos, PDFs, and I can even ask my colleagues questions to make sure they have understood the information. There are no more excuses for miscommunications or mix-ups. And best of all, I can set reminders and send notifications, ensuring everyone is aware of important updates.
Cons
It would be great to have a more advanced search feature that allows me to quickly find what I'm looking for, whether it's by keyword, date, or sender. This would save time and make it easier to navigate within the platform.
Response from Jolt
Thank you so much for leaving a great review for Jolt! We're thrilled to hear that our platform has transformed the communication of your team, making it easier to share different types of content and ensuring that everyone is aware of important updates through our reminders and notifications feature. We appreciate your feedback regarding our search feature and understand how it can save you time and make navigation within the platform easier. We are constantly working to improve our platform and will definitely take your suggestion into consideration. We hope that you will continue to use Jolt for all your team communication needs. If you have any further suggestions or concerns, please don't hesitate to reach out to us. Thank you for choosing Jolt!

- Industry: Marketing & Advertising
- Company size: Self Employed
- Used Daily for Free Trial
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Review Source
Improve communication in my team
The ability to instantly communicate with my entire team, send targeted messages to specific roles or specific employees, and the ability to display media is really cool.
Pros
I love the ability to instant message my entire team with just one click, which has made communication much easier and ensured that everyone is aware of critical information.
Cons
Sometimes it can be a bit overwhelming to receive a large number of messages at the same time if there are a lot of people in the chat.
Response from Jolt
Thank you for your review of Jolt! We're glad to hear that our Communication Manager has made communication much easier for your entire team. We understand that receiving a large number of messages can be overwhelming, especially when there are a lot of people in the chat. Our team is always working to improve the user experience and we appreciate your feedback. We look forward to continuing to provide you with a great communication tool for your team. Thanks for choosing Jolt!
- Industry: Restaurants
- Company size: 201–500 Employees
- Used Daily for 1-5 months
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Review Source
Accountabilty at is finest
Pros
Is a great business solution, very good for performing line checks (very interactive), allows you to upload photos, probe temperature, and most importantly any corrective actions needed.
Cons
Although is a great product, the first time instruction could be a bit more helpful
Response from Jolt
Thank you for taking the time to leave a review for Jolt. We're thrilled to hear that you find our product a great business solution for performing line checks, capturing probe temperatures, and taking corrective actions. We understand that the first-time instructions could be improved and will send your feedback to the team for consideration on making the instructions more helpful for our users. We appreciate your business and hope to continue to serve you in the future. Thank you again for choosing Jolt!

- Industry: Marketing & Advertising
- Company size: Self Employed
- Used Weekly for Free Trial
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Review Source
Improving internal communication in my team
I like the ability to customize notifications and send messages directly to team members or specific groups
Pros
By having everything on one platform, I can send instant messages and notifications to everyone or specific groups with just one click. I also love the ability to send and share important files, like manuals and policies, and make sure all team members have received and read them.
Cons
Sometimes it can be a bit complicated to navigate the platform and there are so many features and options that it can be overwhelming especially for me it was a bit complicated but with time and practice I got used to it.
Response from Jolt
Hi Domingo, thank you for your review. We're glad to hear that you're finding Jolt helpful in improving internal communication within your team. We understand that navigating a new platform can be overwhelming at first, but we're happy to hear that with time and practice, you've become more comfortable with it. If you ever have any questions or concerns, our customer support team is always available to help. We appreciate your business and hope to continue providing you with a great experience. Thank you for choosing Jolt!

- Industry: Real Estate
- Company size: 2–10 Employees
- Used Weekly for 2+ years
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Review Source
Boost your business performance with Jolt!
Jolt is a great and makes works simpler, easier and faster
Pros
I find the option of using Jolt as a centralized platform for communicating and collaborating with employees, reducing the need for phone calls, emails, or in-person meetings very beneficial
Cons
I found the learning curve a quite steep in the initial stages and the initial cost of investment is a bit on the higher side
Response from Jolt
Hi Agnes, thank you for your honest review of Jolt. We appreciate your feedback and understand your concerns about the initial learning curve and cost of investment. We strive to provide exceptional customer service and offer various resources to help make the transition to Jolt as smooth as possible. Our team is always available to assist with any questions or concerns you may have. We're thrilled to hear that you find Jolt beneficial for your business and hope you continue to enjoy its features. Thank you for choosing Jolt as your centralized platform for communication and collaboration with employees.

- Industry: Marketing & Advertising
- Company size: 201–500 Employees
- Used Weekly for 1-5 months
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Review Source
Great platform for managing our Business operations!
Pros
Best platform to use, because of its variety of tools for task management, time tracking, training, and more. It is simple to use and can scale with expanding enterprises. It is accessible to people with varied degrees of technical skill thanks to its user-friendly interface.
Cons
It gets slow sometimes, but it's working fine.
Response from Jolt
Hi Kentall, thank you for your review. We're glad to hear that Jolt has been a great platform for managing your business operations! We apologize for any inconvenience caused by the occasional slow performance. Our team is constantly working on improving the platform's speed and stability to provide you with the best user experience possible. We appreciate your feedback and are committed to making Jolt even better for you. We hope you continue to use Jolt for your business needs and look forward to serving you in the future!
- Industry: Higher Education
- Company size: 201–500 Employees
- Used Weekly for 6-12 months
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Review Source
Best platform for business and scheduling
This has been great and is very helpful This will be improving the work flow and reduces the time
Pros
This is useful for tracking down the best employee in a team based on his performance by using the list featureThe scheduling is easier and it also reduces the time taken for the managerThis can also be used in the mobile phone very easily
Cons
In some of the cases it is little bit slowsometimes it is difficult to get in contact with the customer service
Response from Jolt
Thank you for taking the time to leave a review for Jolt. We appreciate your feedback and are glad to hear that you find our platform useful for business and scheduling purposes. Rest assured that we are constantly working to improve our system and provide better support for our customers. We value your business and hope to continue being a helpful tool for your work flow. Thank you again for your support!

- Industry: E-Learning
- Company size: 1,001–5,000 Employees
- Used Weekly for 6-12 months
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Review Source
Streamline Your Workflows and Boost Productivity
Overall, using Jolt can be a positive experience for businesses looking to streamline their work processes and boost productivity. The platform's easy-to-use interface, improved collaboration and communication features, and customizable templates can help teams save time and achieve better results. However, like any technology solution, Jolt may have a learning curve for some users and may not be suitable for businesses with complex or specialized project management needs. Before investing in Jolt, it's important to thoroughly evaluate the benefits and drawbacks to ensure that it meets your specific requirements and expectations.
Pros
Jolt offers several benefits to businesses looking to streamline their work processes and boost productivity. Some of the key advantages of using Jolt include: Easy to use and intuitive interfaceImproved collaboration and communication between team membersReal-time tracking and reporting of tasks and projectsCustomizable templates and integrations with popular toolsEnhanced visibility into team performance and progress.By simplifying workflows and improving collaboration and communication, Jolt helps teams achieve better results in less time. Whether you're looking to manage small projects or large-scale initiatives, Jolt is a versatile and powerful solution that can help you meet your goals.
Cons
One potential drawback is that it may have a learning curve for users unfamiliar with project management tools. Additionally, the platform's features and capabilities may be limited for businesses with highly complex or specialized project management needs. Finally, some users may find the cost of Jolt to be a concern, especially for smaller or cost-conscious organizations. Before making a decision on whether Jolt is the right solution for your business, it's important to thoroughly evaluate the benefits and drawbacks to ensure that it meets your specific needs and requirements.
Response from Jolt
Thank you for taking the time to review Jolt, Sarfaraz! We appreciate your honest feedback and are glad to hear that you find Jolt to be an easy to use and intuitive solution. We understand that it may take some time for teams to get used to any new system, but we are committed to making that process as seamless as possible, and confident that once they do, Jolt will help them achieve better results every time.
- Industry: Computer Software
- Company size: 51–200 Employees
- Used Weekly for 1-5 months
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Review Source
A Very useful Software
As a User, I am very happy to use Jolt. It makes my life very easy. It is saving a lot of my manual work. And there are a lot of things I don't have to remember. Jolt can remember those and can remind me of the correct time.
Pros
I mostly like the simplicity of using this software. Managing employees and tasks is very straightforward in the Jolt. A beginner can use it with less guidance very well.
Cons
Not as such but if possible they can improve the UI little.
Response from Jolt
Thank you for your review of Jolt. We are pleased to hear enjoying the simplicity of the software. We understand your suggestion for improving the UI, and we are always looking for ways to make our product easier and more efficient to use. We consider customer feedback essential to our ongoing product development, and we appreciate your input.
We are confident that you will continue to find Jolt a useful tool for managing your employees and tasks, and we thank you for your continued support.
- Industry: Internet
- Company size: 201–500 Employees
- Used Daily for 1+ year
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Review Source
Supercharged Performance with Jolt
Overall, I'm very pleased with my experience with Jolt. It has greatly improved my workflow and I wouldn't hesitate to recommend it to others.
Pros
Jolt has been a great addition to my workflow. It's incredibly fast, reliable, and easy to use. The intuitive user interface helps me get things done quickly and efficiently. The customer service is also top-notch, and they're always quick to respond to my questions or concerns.
Cons
The only downside I've found with Jolt is that the pricing can be a bit steep for some users. There are also some features that I wish were included but are not.
Response from Jolt
Thank you for your review, Angelo. We're so glad to hear that Jolt has been a great addition to your workflow. We appreciate your feedback, and we'll be sure to take that into consideration for future updates. We're happy to hear that you appreciate our fast, reliable performance and customer service. We'll continue to strive to provide the best products and services possible to our customers.

- Industry: Retail
- Company size: 2–10 Employees
- Used Daily for 2+ years
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Review Source
It doesn't Jolt, it can be slow
Pros
It's fairly simple, bare bones software but it helps with task tracking and holding employees accountable.
Cons
Sometimes it can be slow or glitchy and lists wont pop up. It takes a bunch of logging in and out to get it going.
Response from Jolt
Thank you for your review, Julie! We're sorry to hear that your experience with Jolt can be a little slow. We are committed to ensuring that our users have the best possible experience and will do our best to improve performance. We appreciate your feedback and look forward to making Jolt the best it can be!
- Industry: Food & Beverages
- Company size: 51–200 Employees
- Used Daily for 1-5 months
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Review Source
Pretty good overall
bad the time I've saved building my schedule is astronomical. Everything is just so easy to move around. After I put some projections in, I can see plainly how much money i'm wasting on labor and where I'm understaffed. Also, when I used to build my schedules, I would get complaints from employees all the time about how I scheduled them on a day they wanted off or outside of their availability or too little or too many hours or whatever the case may be. Now I get hardly any and when I do, I can say "well did you give me your availability?" The answer is always no and then it's their responsibility to solve it
Pros
The administrative side of the software is pretty intuitive, but advanced enough to really customize. I have not had a lot of time to play around with the other features just yet, but the scheduler is top notch. I especially like being able to make a template with unassigned employees. Every week I just drag and drop my crucial shifts to the people that can fit them and then build my schedule from there. Really the schedule building feature is just fantastic overall. I must have saved at least 6 hours of time every week since I started using Jolt if not more. Having availability and time off requests laid out over the scheduler is so nice. I employ a lot of college students whose availability can change weekly. Them having the ability to change their availability on the fly is incredibly useful for me. I used to compare my schedule to hand written notes and an availability spreadsheet. I couldn't imagine going back. Last thing I have to add is the customer service from Jolt is top notch. And I mean REALLY great. They set me up with a personal representative of which I have all contact information I need to contact at anytime directly. Every time I send an email to Jolt, it is answered almost immediately. If I bring up a question they don't have an answer for, the make an effort to find it and always get back to me. My rep Johnathan is like the friendliest guy I've ever talked to. The Customer service of this company is reason enough to purchase the software.
Cons
The fact that it is browser based. I don't care how fast your connection is, sometimes it's going to lag. Also, what's with needing an iPad for half the features?. What if I want someone to be able to see everyone on the schedule, but not change the schedule? And by far the most annoying thing is the Jolt Lite app. It's not intuitive so I end up putting availability in myself for employees that can't figure it out. The interface of the app looks pretty bare. Like a webpage from the late 90's. When I get a push notification, it would be nice if the app opened up to whatever it is I need to approve/deny instead of the default page I set, or the last page I was on. And availability is set as "unavailable to work?" It should really be changed to when the employee is available to work, or call it "Unavailability" or something, it's just confusing.

- Industry: Restaurants
- Company size: 51–200 Employees
- Used Daily for 2+ years
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Review Source
Save a ton of money
My experience has been excellent. the staff goes far and above.
Pros
Live time cooling monitoring Last night before closing I got a warning that the UT Wing Cooler was running warm, I was able to have the guys move 10 cases of chicken wings out of this cooler before they left. In the morning the wing cooler was not operational and we were able to save all that product. Thank you Jolt!
Cons
I wish it was integrated into more of our software
Response from Jolt
Thank you for your review, Steven! We are delighted to hear that you have had an excellent experience with Jolt and that our staff has gone above and beyond to help you. Thank you for your feedback and for choosing Jolt!
- Industry: Restaurants
- Company size: 51–200 Employees
- Used Daily for 1+ year
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Review Source
Amazing for Restaurant Operations
We're using it for our three locations for three separate schedules and tons of checklists. We have multiple users every shift, every day using the software. I absolutely love the program and am continuing to take advantage of different features as we grow.
Pros
Pretty easy to use once you've gone through the training. The biggest pro for me compared to other softwares is the access to support all the time. It has been so helpful to be able to reach out to my contact for help and schedule calls for training--either for myself or other new team members. Another huge pro is how customizable the checklists are. I love how many different formats you can do. We've been able to customize it to our business model really well.We've also been using the Jolt sensors for all our freezers, which has literally been a savior time and time again! It's so easy to use and I love the reports you can access so you can catch a failing freezer before it's too late.
Cons
I wish we could customize our scheduling platform more to cater to our business.
Response from Jolt
Thank you so much for your review, Alyssa! We are so glad to hear that you find Jolt easy to use after the training, and that our support team has been so helpful. We are also thrilled that you have been able to customize Jolt to your business model. Thank you for your feedback!
- Industry: Food & Beverages
- Company size: 51–200 Employees
- Used Daily for 1-5 months
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Review Source
Great Software and Service!
Amazing!
Pros
The ease of use, yet the long-range ability it offers, makes it such an appealing software.
Cons
The design can look better. I think the design is due for an upgrade - which the Jolt team has told me they are working on this!
Response from Jolt
Thank you for your kind words, Anthony! We are thrilled to hear that you find our software easy to use and are impressed with its long-range capabilities. We appreciate your feedback on the design and will pass that along to our development team. Thank you for your support!
- Industry: Food & Beverages
- Company size: 501–1,000 Employees
- Used Daily for 6-12 months
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Review Source
A New Era for Business
I use Jolt for the Food Industry. It is straight forward and easy to use. I publish my schedule, manage requests, set lists, and manage people. I am also able to send announcements and track my labor goals. I use it daily and it has become my main use for most things.
Pros
I love how easy it is to pick up on. I was capable of teaching myself with ease. I love the schedule and how employees can create a prefered avaiability as well as request off and swap shifts with others at my approval. It informs me immediately when someone makes a request, and I am able to set it so employees have to give x days prior notice for their request as well as a reason. I also enjoy the variety of options I have for creating my checklists. They can be as thorough as I want and notify me when I want. My employees also find Jolt easy to use. Most of them figure it out on there own and have had no problems using it. I also use their Jolt printer system, which is extremely useful and honestly could not have been created any better. The stickers do not leave residue! The support is also great. Theyre always open to ideas and tend to be very fast pace when assisting you. I love how willing they are to expand in new features/ideas. There are many other benefits to Jolt, but I have listed the big ones I discovered using.
Cons
My one con is the text notifications recieved from Jolt. You can set so that is a checklist is overdue, out of range, etc, you can be notified via text. This is a great thing; however, the texts can be overwhelming in the sense of how it is formated. It could be because I own an Android and not an Apple device (which is what I understand it is mainly used with), but my text notifications get broken up instead of being all in one. I have seen my co worker use her iphone with it, and her notifications are all in one. With that said, I have noticed they have been improving it.
- Industry: Restaurants
- Company size: 2–10 Employees
- Used Daily for 2+ years
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Review Source
Jolt Helps Manage Teams Remotely
Fantastic. During the pandemic we cancelled JOLT because of expenses and we decided to go back because we did in fact really need it. Daniel Orjuela is our rep and he's the best! I really like the fact that he worked in the industry and understands what we do.
Pros
The checklists are so easy for team to use and for me to manage remotely.
Cons
Set-up is hard for someone who is not technical but staff helps.
Response from Jolt
Hi Claire, Thank you for reviewing Jolt on Capterra! We sincerely appreciate your feedback and value you as a Jolt customer.
- Industry: Restaurants
- Company size: 51–200 Employees
- Used Daily for 6-12 months
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Review Source
Fantastic- when it works.
Jolt has greatly improved our food scores since we began using it. It has gotten our team members in the habit of labelling everything because it is easy-to-use and has all pertinent information readily available. The issue is getting technical problems resolved in an appropriate manner; our printer has been unusable for a total of over 2 months out of the 10 months which we have had it.
Pros
The label feature for all food products has really helped us to drastically increase our food safety scores by clearly indicating when a particular product must be used by. We no longer have to mentally recall the hundreds of various hold times we have for all of our products and their ingredients, because all of that information is easily stored in the Jolt system and prints out with the touch of a button. The labels are also much higher quality than other sticker systems we have tried in the past, making dish washing much easier because they are removed easily with zero sticky residue.
Cons
The software, in our experience, is offline often. We contacted Customer Service multiple times to try to correct the issue but were instructed that we may need to send the entire printer back to be serviced and that we would get it back after the repair was complete in 2-3 months. The printer system is pricey to begin with, so it did not seem like an appropriate solution to be without what we were paying for, for multiple months. We also have issues with the calibration lining up with the stickers perfectly, but have discovered that if you gently pull on each sticker before printing it will line up more accurately.

- Used Daily for 1-5 months
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Review Source
Purchased the Jolt labeler to label in process product, but we are using it for so much more!
Labels for in process and finished products, Very simple to use. Using for scheduling, time clock management, messages, alerts, communication, and accountability of personnel. They need to log in on an ipad to the software, and they can get their tasks right there that were set up for them. Excellent product! We are using this for so much more than what we originally purchased it for.
Pros
Originally purchased to label in process product. But when we started building labels, we realized we can also make finished product labels and apply them easier. We just used these for the first time for the entire day and couldn't be happier. Great quality and simple. This software has so many features and now our production manager is using this software for our staff. It can be used as a time clock, for messages and alerts, for accountability of workers tasks, personnel scheduling, and much more. We plan to take full advantage of all it can do for us. We seem to find something new every day that this can do for us. For the price, along with the excellent support whenever needed, it is one of the best values I have found in a long time. I cannot recall a time in my career that I have been excited about a labeler!
Cons
I think we will have to use this a bit longer to find something we don't like about this. The one item we changed was that the labeler comes with 1" x 1" labels, which were too small for our use. Our account manager sent us the labels we needed immediately.