--- description: Review of TripWorks Software: system overview, features, price and cost information. Get free demos and compare to similar programs on Software Advice Ireland. image: https://gdm-localsites-assets-gfprod.imgix.net/images/software_advice/og_logo-55146305bbe7b450bea05c18e9be9c9a.png title: TripWorks | Reviews, Pricing & Demos - SoftwareAdvice IE --- Breadcrumb: [Home](/) > [Event Booking Software](/directory/4740/event-booking/software) > [TripWorks](/software/248698/tripworks) # TripWorks Canonical: https://www.softwareadvice.ie/software/248698/tripworks Page: 1 / 3\ Next: [Next page](https://www.softwareadvice.ie/software/248698/tripworks?page=2) > Designed for small to large travel agencies, TripWorks is a cloud-based reservations solution. It enables travel agents to manage clients, their trips and reservations, as well as their profiles and preferences. This software is great for agencies that have multi-branch locations. It offers a dashboard where users can see all of their sales information in one place. They can also use the dashboard to find the best deals for their customers. TripWorks can be utilized to create custom reports based on the clients' travel history and preferences so agents can better cater to their needs. Travel agents can use tools like customer profile flagging and refund confirmations to increase sales for both new clients and repeat customers. > > Verdict: Rated **4.9/5** by 45 users. Top-rated for **Likelihood to recommend**. ----- ## Quick Stats & Ratings | Metric | Rating | Detail | | **Overall** | **4.9/5** | 45 Reviews | | Ease of Use | 4.8/5 | Based on overall reviews | | Customer Support | 4.9/5 | Based on overall reviews | | Value for Money | 4.8/5 | Based on overall reviews | | Features | 4.8/5 | Based on overall reviews | | Recommendation percentage | 90% | (9/10 Likelihood to recommend) | ## About the vendor - **Company**: TripWorks - **Founded**: 2019 ## Commercial Context - **Pricing model**: Usage Based (Free Trial) - **Pricing Details**: TripWorks follows a simple pricing model, one that allows all customers to access the full range of advanced features, from their first day and their first dollar. This strategy offers huge benefits for tour operators. It eliminates a monthly fee and the need to forego specialized features only available at higher subscription levels, and it considers the seasonality of many operations, aligning costs with revenues earned rather than a date on the calendar. TripWorks is designed to help tour operators grow and our pricing model does just that. We provide access to a platform bursting with technologically advanced features, at a fee easily affordable by customers. - **Target Audience**: 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+ - **Deployment & Platforms**: Cloud, SaaS, Web-based - **Supported Languages**: English - **Available Countries**: Afghanistan, Albania, Algeria, American Samoa, Andorra, Angola, Argentina, Armenia, Australia, Austria, Azerbaijan, Bahrain, Bangladesh, Belarus, Belgium, Benin, Bhutan, Bolivia, Bosnia & Herzegovina, Botswana and 174 more ## Features - Access Controls/Permissions - Activities Booking - Activity Dashboard - Alerts/Notifications - Appointment Management - Attendance Management - Attendee Management - Availability Management - Barcode/Ticket Scanning - Billing & Invoicing - Booking Management - Booking Notes - CRM - Calendar Management - Calendar Sync - Central Reservation System - Channel Management - Client Management - Communication Management - Contact Management ## Integrations (12 total) - Expedite Commerce - Facebook Business Suite - Google Ads - Google Analytics 360 - HubSpot CRM - Mailchimp - Microsoft Advertising - Slack - Stripe - Twilio - Yelp Guest Manager - Zapier ## Support Options - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - Chat ## Category - [Event Booking Software](https://www.softwareadvice.ie/directory/4740/event-booking/software) ## Related Categories - [Event Booking Software](https://www.softwareadvice.ie/directory/4740/event-booking/software) - [Website Builder Software](https://www.softwareadvice.ie/directory/4652/website-builder/software) - [Ticketing Systems](https://www.softwareadvice.ie/directory/4641/ticketing/software) - [Tour Operator Software](https://www.softwareadvice.ie/directory/4391/tour-operator/software) - [Online Booking Systems](https://www.softwareadvice.ie/directory/432/reservation/software) ## Alternatives 1. [Eventbrite](https://www.softwareadvice.ie/software/133924/eventgrid) — 4.6/5 (5748 reviews) 2. [Booqable](https://www.softwareadvice.ie/software/77802/booqable) — 4.8/5 (1126 reviews) 3. [Hostaway](https://www.softwareadvice.ie/software/165334/hostaway) — 4.8/5 (1524 reviews) 4. [OpenTable](https://www.softwareadvice.ie/software/439120/opentable) — 4.7/5 (1317 reviews) 5. [Lodgify](https://www.softwareadvice.ie/software/140962/lodgify) — 4.5/5 (1282 reviews) ## Reviews ### "Efficiency cut our time by 90%" — 5.0/5 > **Andrew** | *1 August 2022* | Entertainment | Recommendation rating: 10.0/10 > > **Pros**: As a weather dependent to her operator, we are constantly rescheduling our guess and adjusting reservations based on the timing and the weather forecast for a particular day. With any other software that we investigated, rescheduling was a time consuming task, often taking several hours a day. This single feature alone saved our team at least 2 to 3 hours per day and solved numerous issues. from a client perspective, this software allows them to simply click a link and go through the process as opposed to tons of back-and-forth friction points, which used to hinder sales. Nearly every other point in the software surly self-explanatory and intuitive, and to me from our side and the client experience side, with easy to use features, attractive interface, and more. Further, support is incredibly responsive to any means, often helping solve issues in minutes or hours that used to take days, weeks, or simply ignored with our past providers. It was the best decision we made for our business, and as much as I think that I want all of my competitors to switch, I hope they don’t find out\! > > **Cons**: There were a few initial items that seemed like they should have known already, however they were very responsive to listen, learn our needs, and solve the issues nearly immediately\! Further, they went above and beyond with customer service to actually take the lead on implementation issues and have it resolved before they called us back. ----- ### "TripWorks is better than fareharbor and peek" — 5.0/5 > **Eliav** | *4 August 2022* | Airlines/Aviation | Recommendation rating: 10.0/10 > > **Pros**: They are a small agile company and do listen to users about product changes. 3 things I really like about the software (Were all our ideas that they added in the last 12 months): 1. Allow users to reschedule their tour on their own when we have to cancel for any reason (Mainly weather) 2. Allow us to see draft purchases right away and call those prospects to close them (They are the only platform that currently allows this) 3. Tipping feature is awesome. We used to get $250-$400 in tips per tour. Now we get $800-$1000 per tour group. > > **Cons**: They can be slow to build new features, however, they do eventually build them. The ones they do build end up being features that make us more money. > > Overall they are a great booking software to work with. We moved to them because they had better technology to help us earn more revenue than Fareharbor or Peek, and we have. ----- ### "Tour operator review" — 4.0/5 > **Connor** | *23 April 2024* | Hospitality | Recommendation rating: 7.0/10 > > **Pros**: what we like most about tripworks is its ease of use > > **Cons**: certain customer service representatives, others are exceptional ----- ### "Wonderful Upgrade\!" — 5.0/5 > **Victoria** | *17 August 2022* | Airlines/Aviation | Recommendation rating: 10.0/10 > > **Pros**: One of the things that I was expecting to be harder was the launch with specific times on each date. But after providing TripWorks with the information, they performed the legwork to have the information integrated and translated into appropriate booking times and availability. If a schedule changes, it is also very simple within the phone app to "close" or "open" the availability with the click of one button. TripWorks integrates payment to make the process simple and streamlined for guests as well\! > > **Cons**: The one thing that I would like to see if some simple changes to the final payment and tipping, as tips are a large perk to operating a specialty tour. Currently, after the deposit is paid and the tour has been completed, the screen that comes available for the client has percentages of the booking to pay toward a tip. The biggest difficulty with this is it does not include the deposit price in that percentage. I would like to see percentage of tip reflect the entirety of the cost of the excursion. > > The customer service that has been provided by TripWorks has been better than customer service from any other platform that I have interacted with. The individuals are quick to respond, and efficient in solving difficulties, or creating a more streamlined process. ----- ### "My new booking system provider reliable" — 5.0/5 > **Rey** | *12 February 2024* | Information Services | Recommendation rating: 10.0/10 > > **Pros**: Their customer service is in real time 24/7 real helpful for issues coming. > > **Cons**: Not at all, everything's been good. I just would like to have the booking experience in other languages for the user, as spanish. > > I'm pretty satisfied for you service guys, thank you\! ----- Page: 1 / 3\ Next: [Next page](https://www.softwareadvice.ie/software/248698/tripworks?page=2) ## Links - [View on SoftwareAdvice](https://www.softwareadvice.ie/software/248698/tripworks) ## This page is available in the following languages | Locale | URL | | en | | | en-AU | | | en-GB | | | en-IE | | | en-NZ | | ----- ## Structured Data