---
description: Review of TripWorks Software: system overview, features, price and cost information. Get free demos and compare to similar programs on Software Advice Ireland.
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title: TripWorks | Reviews, Pricing & Demos - SoftwareAdvice IE
---

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# TripWorks

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> Designed for small to large travel agencies, TripWorks is a cloud-based reservations solution. It enables travel agents to manage clients, their trips and reservations, as well as their profiles and preferences.&#10;&#10;This software is great for agencies that have multi-branch locations. It offers a dashboard where users can see all of their sales information in one place. They can also use the dashboard to find the best deals for their customers.&#10;&#10;TripWorks can be utilized to create custom reports based on the clients' travel history and preferences so agents can better cater to their needs. Travel agents can use tools like customer profile flagging and refund confirmations to increase sales for both new clients and repeat customers.
> 
> Verdict: Rated **4.8/5** by 46 users. Top-rated for **Likelihood to recommend**.

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## Quick Stats & Ratings

| Metric | Rating | Detail |
| **Overall** | **4.8/5** | 46 Reviews |
| Ease of Use | 4.7/5 | Based on overall reviews |
| Customer Support | 4.8/5 | Based on overall reviews |
| Value for Money | 4.7/5 | Based on overall reviews |
| Features | 4.7/5 | Based on overall reviews |
| Recommendation percentage | 90% | (9/10 Likelihood to recommend) |

## About the vendor

- **Company**: TripWorks
- **Founded**: 2019

## Commercial Context

- **Pricing model**: Usage Based (Free Trial)
- **Pricing Details**: TripWorks follows a simple pricing model, one that allows all customers to access the full range of advanced features, from their first day and their first dollar.  &#10;&#10;This strategy offers huge benefits for tour operators. &#10;It eliminates a monthly fee and the need to forego specialized features only available at higher subscription levels, and it considers the seasonality of many operations, aligning costs with revenues earned rather than a date on the calendar.&#10;&#10;TripWorks is designed to help tour operators grow and our pricing model does just that. We provide access to a platform bursting with technologically advanced features, at a fee easily affordable by customers.
- **Target Audience**: 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+
- **Deployment & Platforms**: Cloud, SaaS, Web-based
- **Supported Languages**: English
- **Available Countries**: Afghanistan, Albania, Algeria, American Samoa, Andorra, Angola, Argentina, Armenia, Australia, Austria, Azerbaijan, Bahrain, Bangladesh, Belarus, Belgium, Benin, Bhutan, Bolivia, Bosnia & Herzegovina, Botswana and 174 more

## Features

- Access Controls/Permissions
- Activities Booking
- Activity Dashboard
- Alerts/Notifications
- Appointment Management
- Attendance Management
- Attendee Management
- Availability Management
- Barcode/Ticket Scanning
- Billing & Invoicing
- Booking Management
- Booking Notes
- CRM
- Calendar Management
- Calendar Sync
- Central Reservation System
- Channel Management
- Client Management
- Communication Management
- Contact Management

## Integrations (11 total)

- Expedite Commerce
- Facebook Business Suite
- Google Ads
- Google Analytics 360
- HubSpot CRM
- Microsoft Advertising
- Slack
- Stripe
- Twilio
- Yelp Guest Manager
- Zapier

## Support Options

- Email/Help Desk
- FAQs/Forum
- Knowledge Base
- Phone Support
- Chat

## Category

- [Event Booking Software](https://www.softwareadvice.ie/directory/4740/event-booking/software)

## Related Categories

- [Event Booking Software](https://www.softwareadvice.ie/directory/4740/event-booking/software)
- [Website Builder Software](https://www.softwareadvice.ie/directory/4652/website-builder/software)
- [Ticketing Systems](https://www.softwareadvice.ie/directory/4641/ticketing/software)
- [Tour Operator Software](https://www.softwareadvice.ie/directory/4391/tour-operator/software)
- [Online Booking Systems](https://www.softwareadvice.ie/directory/432/reservation/software)

## Alternatives

1. [Eventbrite](https://www.softwareadvice.ie/software/133924/eventgrid) — 4.6/5 (5830 reviews)
2. [Booqable](https://www.softwareadvice.ie/software/77802/booqable) — 4.8/5 (1195 reviews)
3. [Hostaway](https://www.softwareadvice.ie/software/165334/hostaway) — 4.8/5 (1623 reviews)
4. [Lodgify](https://www.softwareadvice.ie/software/140962/lodgify) — 4.5/5 (1311 reviews)
5. [OpenTable](https://www.softwareadvice.ie/software/439120/opentable) — 4.7/5 (1322 reviews)

## Reviews

### "My new booking system provider reliable" — 5.0/5

> **Rey** | *12 February 2024* | Information Services | Recommendation rating: 10.0/10
> 
> **Pros**: Their customer service is in real time 24/7 real helpful for issues coming.
> 
> **Cons**: Not at all, everything's been good. I just would like to have the booking experience in other languages for the user, as spanish.
> 
> I'm pretty satisfied for you service guys, thank you\!

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### "A SOLID 10" — 5.0/5

> **Karen** | *3 June 2021* | Leisure, Travel & Tourism | Recommendation rating: 10.0/10
> 
> **Pros**: I love the ease of use of the entire platform.  From communication with customers via text or email to managing resources within our fleet, the process is absolutely a breeze.  TripWorks offers so much more than our prior booking software for communicating with potential customers.  Capturing abandoned carts and offering promo deals is allowing our company to grab potential customers and make them return customers.   &#10;&#10;I learn new things every day about our booking platform and I have failed to find something that doesn't give me so much more than I thought I was getting.
> 
> **Cons**: Nothing I would change\!  It's just that good\!
> 
> From the first communication with TripWorks, their discussions with me were upfront and concise.  I knew exactly how long it would take to build my platform, how long the training process would be and how long it would take to get up and running and most specifically ONLINE.  My customers love the booking process.  My employees absolutely love the booking platform and the ease of use.  &#10;&#10;Every time I have a question or concern, \[SENSITIVE CONTENT HIDDEN\], My Account Manager, responds timely with easy to understand answers to my questions.  She is always at the ready for a Google Meeting for hands-on training and assistance.  &#10;&#10;I would highly advise any leisure or travel company to consider TripWorks.  Their customer service is unbeatable and they are just great people to work with\!

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### "Tour operator review" — 4.0/5

> **Connor** | *23 April 2024* | Hospitality | Recommendation rating: 7.0/10
> 
> **Pros**: what we like most about tripworks is its ease of use
> 
> **Cons**: certain customer service representatives, others are exceptional

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### "Get the best option now." — 5.0/5

> **Terry** | *28 August 2024* | Leisure, Travel & Tourism | Recommendation rating: 10.0/10
> 
> **Pros**: Great customer service.&#10;I like the flexibility with commissions and no subscription fees.&#10;I also like that they are constantly updating the technology.
> 
> **Cons**: Sometimes the booking fees can turn off the customer from booking.
> 
> Easy to use and great customer service. Very helpful and patient.

-----

### "manager" — 5.0/5

> **Kenneth** | *1 August 2022* | Leisure, Travel & Tourism | Recommendation rating: 10.0/10
> 
> **Pros**: Tripworks is easy to use and the support team  is great. Tripworks is adding on new features often. &#10;The features I like most are the calendar, you can sell different products and  various  reports you can get.
> 
> **Cons**: I wish they would some how would send and instant email when someone books a tour. I am a small business and knowing when I have some booking one of my tours would be nice

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## Links

- [View on SoftwareAdvice](https://www.softwareadvice.ie/software/248698/tripworks)

## This page is available in the following languages

| Locale | URL |
| en | <https://www.softwareadvice.com/tour-operator/tripworks-profile/> |
| en-AU | <https://www.softwareadvice.com.au/software/248698/tripworks> |
| en-GB | <https://www.softwareadvice.co.uk/software/248698/tripworks> |
| en-IE | <https://www.softwareadvice.ie/software/248698/tripworks> |
| en-NZ | <https://www.softwareadvice.co.nz/software/248698/tripworks> |

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