--- description: Review of Traq.ai Software: system overview, features, price and cost information. Get free demos and compare to similar programs on Software Advice Ireland. image: https://gdm-localsites-assets-gfprod.imgix.net/images/software_advice/og_logo-55146305bbe7b450bea05c18e9be9c9a.png title: Traq.ai | Reviews, Pricing & Demos - SoftwareAdvice IE --- Breadcrumb: [Home](/) > [Sales Enablement Software](/directory/595/sales-enablement/software) > [Traq.ai](/software/248796/traq365) # Traq.ai Canonical: https://www.softwareadvice.ie/software/248796/traq365 Page: 1 / 2\ Next: [Next page](https://www.softwareadvice.ie/software/248796/traq365?page=2) > Traq.ai is an advanced sales platform designed to revolutionize how your sales team interacts with customers, closes deals, and nurtures long-lasting relationships. With our suite of AI-powered features, your team can achieve unprecedented success by leveraging cutting-edge technology and data-driven insights. From recording and summarizing calls to analyzing buyer sentiment and identifying potential risks, Traq.ai equips your team with the tools they need to excel in the competitive world of sales. Following are some of its main features: - Call \& video recording: This feature captures every detail of sales calls and video meetings. Salespeople can focus entirely on building genuine connections with customers, knowing that every interaction is securely recorded for future reference. - Custom analysis: Every industry has its unique challenges and opportunities. Traq.ai understands this, and our Customized Analyses feature allows you to tailor call analysis to your specific business context. By extracting critical, industry-specific insights from sales conversations, you gain a deeper understanding of your customers, market trends, and competitors. Armed with this knowledge, your team can make data-driven decisions, adapt strategies to changing market dynamics, and gain a competitive edge. - Call summary: Traq.ai's Call Summary feature condenses lengthy calls into concise, actionable summaries, providing your team with quick reference guides for each interaction. These summaries ensure everyone stays on the same page and facilitate collaboration among team members. - Sales coaching: Traq.ai's Coaching Library is a valuable resource that captures real-world sales conversations for learning and growth. From new hires to experienced salespeople, access to a diverse array of interactions enables your team to learn from best practices, identify areas for improvement, and fine-tune their approach. - Call score: This feature objectively evaluates the performance of each sales call. By quantifying the quality of conversations and objection handling, the Call Score provides a clear, measurable assessment of sales interactions. This insight helps identify which deals may require additional attention and informs targeted coaching strategies. - Buyer sentiment: Understanding customer sentiments is crucial in crafting sales strategies. Traq.ai's Buyer Sentiment feature employs advanced sentiment analysis to gauge the emotions and inclinations of buyers during sales conversations. - Risk Profile: Traq.ai's Risk Profile feature proactively identifies risks and objections that may arise during sales conversations. By highlighting potential challenges early on, your team can develop targeted strategies to address them effectively. - Follow-up communication: AI-generated follow-up communication feature takes the burden off your sales team by creating professional messages based on previous conversations. By analyzing call data, the AI system crafts personalized follow-up messages, saving time and ensuring consistent, prompt engagement with customers. - Task list: This feature automates task management, ensuring that follow-ups are conducted promptly. By streamlining task assignments and reminders based on call content, the Task List enhances team efficiency and maintains momentum with prospects and customers. > > Verdict: Rated **4.9/5** by 12 users. Top-rated for **Likelihood to recommend**. ----- ## Quick Stats & Ratings | Metric | Rating | Detail | | **Overall** | **4.9/5** | 12 Reviews | | Ease of Use | 4.9/5 | Based on overall reviews | | Customer Support | 5.0/5 | Based on overall reviews | | Value for Money | 5.0/5 | Based on overall reviews | | Features | 4.9/5 | Based on overall reviews | | Recommendation percentage | 100% | (10/10 Likelihood to recommend) | ## About the vendor - **Company**: Traq.ai - **Founded**: 2018 ## Commercial Context - **Starting Price**: US$30.00 - **Pricing model**: Flat Rate (Free Trial) - **Pricing Details**: Traq.ai is available via the following plans: Individual - $30/month Professional - $60/month/user Enterprise - Please contact Traq.ai directly for details. - **Target Audience**: 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+ - **Deployment & Platforms**: Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Chromebook (Desktop), Android (Mobile), iPhone (Mobile), iPad (Mobile) - **Supported Languages**: English - **Available Countries**: Australia, Canada, United Kingdom, United States ## Features - AI/Machine Learning - Activity Dashboard - Activity Tracking - Assessment Management - Automatic Transcription - Autoresponders - CRM - CRM Integration - Call Recording - Call Reporting - Call Tagging - Call Tracking - Call Transcription - Collaboration Tools - Commenting/Notes - Contextual Guidance - Conversation Intelligence - File Transfer - Learning Management - Multi-Channel Communication ## Integrations (7 total) - Google Calendar - Google Meet - HubSpot CRM - Microsoft Outlook - Microsoft Teams - Webex Suite - Zoho CRM ## Support Options - Email/Help Desk - Phone Support - Chat ## Category - [Sales Enablement Software](https://www.softwareadvice.ie/directory/595/sales-enablement/software) ## Related Categories - [Sales Enablement Software](https://www.softwareadvice.ie/directory/595/sales-enablement/software) - [Sales Forecasting Software](https://www.softwareadvice.ie/directory/4678/sales-forecasting/software) - [Sales Coaching Software](https://www.softwareadvice.ie/directory/4369/sales-coaching/software) - [Conversational AI Platforms](https://www.softwareadvice.ie/directory/4010/conversational-ai-comparison/software) - [Inside Sales Software](https://www.softwareadvice.ie/directory/3602/inside-sales/software) ## Alternatives 1. [Fathom](https://www.softwareadvice.ie/software/423207/fathom) — 5.0/5 (807 reviews) 2. [Clari Copilot](https://www.softwareadvice.ie/software/88654/wingman) — 4.7/5 (313 reviews) 3. [Gong.io](https://www.softwareadvice.ie/software/75783/gong) — 4.8/5 (560 reviews) 4. [LiveAgent](https://www.softwareadvice.ie/software/109980/liveagent) — 4.7/5 (1753 reviews) 5. [Outreach](https://www.softwareadvice.ie/software/352419/outreach) — 4.4/5 (308 reviews) ## Reviews ### "Time = $. Knowledge = power." — 5.0/5 > **Barney** | *27 July 2023* | Management Consulting | Recommendation rating: 10.0/10 > > **Pros**: Traq.ai has saved me a tremendous amount of time, allowing me to focus on the actual work of sales, sales training and business development. It's a great tool for individual sales professionals and managers of sales teams. It's gives me greater insight and more actionable information about my customers and sales force. QUICK, EASY, IMPACTFUL. I wish this tool was available a long time ago. > > **Cons**: They've added features and I don't really feel as if I'm missing anything. I would like to have some industry specific templates but I believe those are coming soon as well. > > The cost/benefit is great. Every sales person/manager/trainer needs to use this type of conversational AI tool set. Traq.ai is the easiest/best I've found so far. ----- ### "The Ultimate Sales Meeting Assistant" — 5.0/5 > **Christina** | *1 August 2023* | Commercial Real Estate | Recommendation rating: 10.0/10 > > **Pros**: Frees up our time so we can concentrate on selling rather than writing notes and then adding them to the CRM. I personally like the buyer's sentiment analysis to help me understand the rest of my sales process. > > **Cons**: It is all great\! I do wish it generated the perfect follow-up email to everyone after the call. > > The \[sensitive content hidden\] are hands-on, helping, and willing to create custom reports and the overall support is excellent. ----- ### "Accurate Transcription of Selected Calls of 60+ Minutes" — 4.0/5 > **Henning** | *27 July 2023* | Staffing & Recruiting | Recommendation rating: 8.0/10 > > **Pros**: The ad-hoc ability to record and transcribe longer calls with high acuracy. > > **Cons**: Some of the features do not apply for our type of calls. ----- ### "Fabulous software and support\!" — 5.0/5 > **Michel** | *21 October 2024* | Marketing & Advertising | Recommendation rating: 10.0/10 > > **Pros**: Traq software is easy to set up and use. We record all of our meetings, both external and internal. Traq has been a lifesaver. > > **Cons**: I haven't found anything to dislike about Traq. > > The team at Traq is VERY responsive to any requests. Support is above and beyond, even when the user (me) is not doing something correctly. ----- ### "Call recording made easy" — 5.0/5 > **Joe** | *26 July 2023* | Telecommunications | Recommendation rating: 10.0/10 > > **Pros**: Traq.ai makes everything easier when it comes to conference call recording and transcription. It's a very functional friendly platform with easy to use data transfer options, making it a seamless tool for recording conference calls, transcription, and accompanying sales tools for gauging sales calls for efficiency and content. > > **Cons**: There's only one issue I've ever seen and that is the transcriptions that aren't 100%. That seems to be coming from accents, slang, and general clarity of call. But the transcription is very useful for finding the place in the recording that you might want to go back and listen to. > > Overall it is an excellent platform tool for follow up, sales call evaluations, and reminders for those technical or informative conversations. ----- Page: 1 / 2\ Next: [Next page](https://www.softwareadvice.ie/software/248796/traq365?page=2) ## Links - [View on SoftwareAdvice](https://www.softwareadvice.ie/software/248796/traq365) ## This page is available in the following languages | Locale | URL | | en | | | en-AU | | | en-GB | | | en-IE | | | en-NZ | | ----- ## Structured Data