---
description: Review of TextBetter Software: system overview, features, price and cost information. Get free demos and compare to similar programs on Software Advice Ireland.
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title: TextBetter | Reviews, Pricing & Demos - SoftwareAdvice IE
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# TextBetter

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> TextBetter is a business messaging solution that allows businesses to send \&amp; receive text messages with any existing landline number. TextBetter can manage messages with business emails by simply connecting landline numbers with email addresses.&#10;&#10;With TextBetter, users can send personalized mass texts via an integrated marketing wizard, search archived conversation threads and texts with text history, and create automatic replies with built-in workflow automation. For improved email deliverability, TextBetter can identify whether a phone number exists and can receive texts before sending a text to customers. TextBetter can connect text conversations with any CRM, system such as Salesforce, Sugar, MS Dynamics, Nutshell \&amp; more.
> 
> Verdict: Rated **5.0/5** by 14 users. Top-rated for **Likelihood to recommend**.

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## Quick Stats & Ratings

| Metric | Rating | Detail |
| **Overall** | **5.0/5** | 14 Reviews |
| Ease of Use | 5.0/5 | Based on overall reviews |
| Customer Support | 5.0/5 | Based on overall reviews |
| Value for Money | 5.0/5 | Based on overall reviews |
| Features | 4.9/5 | Based on overall reviews |
| Recommendation percentage | 100% | (10/10 Likelihood to recommend) |

## About the vendor

- **Company**: TextBetter
- **Location**: Aurora, US
- **Founded**: 2017

## Commercial Context

- **Starting Price**: US$48.00
- **Pricing model**: Flat Rate (Free Trial)
- **Pricing Details**: TextBetter is offered across three pricing plans, outlined below. A 14-day free trial is available and a discount is given for annual commitments.&#10;Team (up to 2 users): $48/month&#10;Business (up to 1000 users): $97/month&#10;Enterprise (unlimited users): Contact TextBetter for pricing details.
- **Target Audience**: 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+
- **Deployment & Platforms**: Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Windows (On-Premise), Chromebook (Desktop)
- **Supported Languages**: English
- **Available Countries**: Canada, United States

## Features

- 2-Way Messaging
- API
- Access Controls/Permissions
- Activity Dashboard
- Alerts/Notifications
- Automated Responses
- Autoresponders
- CRM
- Campaign Management
- Campaign Scheduling
- Campus Notifications
- Chat/Messaging
- Communication Management
- Contact Database
- Contact Management
- Customisable Branding
- Customisable Templates
- Data Import/Export
- Email Distribution
- Email Management

## Integrations (6 total)

- Dynamics 365
- Gmail
- HubSpot CRM
- Microsoft Outlook
- Nutshell
- SugarCRM

## Support Options

- Email/Help Desk
- FAQs/Forum
- Phone Support
- Chat

## Category

- [Transactional Email Software](https://www.softwareadvice.ie/directory/4325/transactional-email/software)

## Related Categories

- [Transactional Email Software](https://www.softwareadvice.ie/directory/4325/transactional-email/software)
- [Mobile Marketing Software](https://www.softwareadvice.ie/directory/4398/mobile-marketing/software)
- [SMS Marketing Software](https://www.softwareadvice.ie/directory/4532/sms-marketing/software)
- [Emergency Notification Software](https://www.softwareadvice.ie/directory/4576/emergency-notification/software)

## Alternatives

1. [EZ Texting](https://www.softwareadvice.ie/software/175675/ez-texting) — 4.4/5 (245 reviews)
2. [SimpleTexting](https://www.softwareadvice.ie/software/48857/simpletexting) — 4.7/5 (248 reviews)
3. [Mobile Text Alerts](https://www.softwareadvice.ie/software/350391/mobile-text-alert) — 4.5/5 (85 reviews)
4. [TrueDialog](https://www.softwareadvice.ie/software/172696/TrueDialog) — 4.8/5 (21 reviews)
5. [Maropost](https://www.softwareadvice.ie/software/426680/maropost) — 3.9/5 (15 reviews)

## Reviews

### "TextBetter is great for our business" — 5.0/5

> **CAROL** | *8 September 2020* | Veterinary | Recommendation rating: 10.0/10
> 
> **Pros**: It's easy to use,  simple \&amp; straightforward.  We love that we can tell our clients to simply text our main business landline number.  Many clients would rather text than call or email. And since our texts aren't coming from a short-code (like the prior service we used), clients trust it. We typically get quicker replies to texts than to voicemail or email messages. Does anyone even listen to their voicemails any more?
> 
> **Cons**: Emojis don't necessarily come through, but we can't really complain about that.  The only Con I can think of it that we originally couldn't receive photos, but TextBetter made that possible \&amp; now we can\!  I think there's a small fee for that, which we're happy to pay.  So move that Con to the Pro column.
> 
> We use it for sending various messages to clients, some completely unique and others are standard text which we save as "signatures" in our email program so we can easily insert them in our messages and then personalize them as needed.  It saves us a lot of time on the phone, and we get replies more quickly, and it's easy to learn to use.  The staff and clients both like it.

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### "Great company and a great product" — 5.0/5

> **John** | *3 September 2020* | Education Management | Recommendation rating: 10.0/10
> 
> **Pros**: The software is easy to use and our clients appreciate the having another way  to communicate with us. We realized customers were texting us and before text better we were not even aware of it. Great customer service. I have alway gotten a live person right away or a call back within an hour. So many people won't answer their phone texting became a must for us.
> 
> **Cons**: I would like it to integrate with Salesforce.
> 
> Textbetter  has an outstanding product and outstanding customer servie. Setting up the program didn't take lone at all. The program has run flawlessly from the beginnig.

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### "Simple, affordable, easy to use texting for small businesses" — 5.0/5

> **Baylor** | *3 September 2020* | Individual & Family Services | Recommendation rating: 9.0/10
> 
> **Pros**: The setup was easy and my employees learned it within minutes.
> 
> **Cons**: I'm pretty satisfied with the software. Some people might want integration with other software, but I don't need that.
> 
> The overall experience was simple and affordable.

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### "Easy to use and support\!" — 5.0/5

> **Sheryl** | *4 September 2020* | Automotive | Recommendation rating: 10.0/10
> 
> **Pros**: Really appreciate that it is a generic platform, so can be used across multiple industries or departments.  It works well in both our sales and service operations\!  It was very easy to train our employees and the reporting is straight forward.  Pricing per user is reasonable.  The contact I work with is extremely responsive to any request I have.
> 
> **Cons**: Initially there were some features I recommended and the company took those and integrated them into the product.  There is no downside that I can think of at this time.

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### "Best Business Decision\!" — 5.0/5

> **Kimberley** | *3 September 2020* | Real Estate | Recommendation rating: 10.0/10
> 
> **Pros**: It allows us to contact our clients, from our business phone, through an avenue that elicits a quick response.
> 
> **Cons**: The character limits. Although, that seems to be a carrier restriction and not a text better restriction. We, for longer messages, send emails first and then follow with a quick text to alert the client to check their email.
> 
> We have found the service to be affordable, reliable and the customer service to be to-notch\! Adding the text feature through Text Better has been one of the best business decisions we have made\!

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## Links

- [View on SoftwareAdvice](https://www.softwareadvice.ie/software/249551/textbetter)

## This page is available in the following languages

| Locale | URL |
| en | <https://www.softwareadvice.com/sms-marketing/textbetter-profile/> |
| en-AU | <https://www.softwareadvice.com.au/software/249551/textbetter> |
| en-GB | <https://www.softwareadvice.co.uk/software/249551/textbetter> |
| en-IE | <https://www.softwareadvice.ie/software/249551/textbetter> |
| en-NZ | <https://www.softwareadvice.co.nz/software/249551/textbetter> |

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