About Maximizer CRM

Maximizer CRM is an integrated customer relationship management (CRM) solution suitable for organizations of all sizes across various industries. This solution can be deployed on both on-premise and in the cloud. Maximizer CRM features sales management, marketing automation, customer service and support and business productivity tools with integration with Microsoft products such as Outlook, Word, Excel and SharePoint. The solution's marketing automation application includes integrated campaign planning, email campaigns and marketing analytics. Users can target leads and customers and use list management capabilities to search and filter customer data by pre-defined criteria. Maximizer CRM’s sales management feature includes sales team monitoring with the help of measuring criteria such as close and abandonment rate. Customers and prospects can be categorized per region, time zone, products purchased and other measures. Maximizer CRM also includes business intelligence tools, such as built-in, customizable dashboards, and Excel, Web and SQL reports. It is available on a monthly subscription basis that includes support via phone, email and through an online knowledge base.
Maximizer CRM Software - Address Book
Maximizer CRM Software - Calendar
Maximizer CRM Software - Contact List
Maximizer CRM Software - Hot List
Maximizer CRM Software - Opportunities
Maximizer CRM video
Maximizer CRM Software - Address Book - thumbnail
Maximizer CRM Software - Calendar - thumbnail
Maximizer CRM Software - Contact List - thumbnail
Maximizer CRM Software - Hot List - thumbnail
Maximizer CRM Software - Opportunities - thumbnail

Maximizer CRM pricing

Maximizer CRM does not have a free version but does offer a free trial. Maximizer CRM paid version starts at US$29.00/month.

Starting Price:
US$29.00/month
Free Version:
No
Free trial:
Yes

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Maximizer CRM Reviews

Feature rating

Value for Money
3.8
Functionality
3.9
Ease of Use
3.8
Customer Support
3.9
5 reviews of 322 View all reviews
Ajbinder
  • Industry: Financial Services
  • Company size: 2-10 Employees
  • Used Daily for 2+ years
  • Review Source
Value for Money
4
Features
4
Ease of Use
4
Customer Support
3

5
Reviewed on 2/8/2018

Making Maximizer Your Firm's Cornerstone

We are able to complete our tasks much more efficiently and able to coordinate with other members of our team. Over the years we have tried other CRM options but Maximizer has been the one we have been looking for. Extremely glad we made the switch.

Pros

Maximizer is very intuitive to use and the layout feels as if it has been designed with the end user in mind. The easy to navigate fields and customization allows it to be adaptable to many different practices. Our efficiency has improved significantly as a result of Maximizer.

Cons

Personally, I am still confused on how to best set up households and individuals within that household and it feels like I have some duplication but I have not been able to figure out how to clean it up.

Cody
  • Industry: Food Production
  • Company size: 2-10 Employees
  • Used Daily for 6-12 months
  • Review Source
Value for Money
5
Features
5
Ease of Use
5
Customer Support
5

5
Reviewed on 21/9/2022

Easy To Customize

We didn't have any 'issues' per se, but Maximizer is just a much better platform and is way easier to manage and populate.

Pros

The fact that is so easy to customize and train people on, is great.

Cons

It could be better set up to hold sales data and display it to the user. Also the fact that the Last Name is required doesn't fit with our needs and is a bit of a pain.

Joshua
  • Industry: Financial Services
  • Company size: 2-10 Employees
  • Used Daily for 6-12 months
  • Review Source
Value for Money
3
Features
1
Ease of Use
3
Customer Support
1

1
Reviewed on 2/9/2022

Overall Poor Quality and Poor Service one set up

Overall experience was very poor. I would recommend going with a different CRM software solution.

Pros

The software is easy to alter to fit specific processes. They have doe a good job in making the software easy to change without having to hire a tach support team to make the changes.

Cons

The software is VERY basic and doesn't have the ability to sync with multiple email addresses, link emails to the software after they have been sent, there is no email automation to speak of, you have to click multiple times to link every single email to Maximizer. I came over from Salesforce and should have just bit the bullet and paid the extra set up costs.

You better hope you don't have a technical problem as you will have to follow up with them multiple times over the course of several weeks to get the problem fixed all the while your functionality is at a stand still.

Response from Maximizer Software

Hello Joshua,

I'm sorry to hear about your experience with us. It's always our intention to provide great customer service. Please accept our sincerest apologies that we didn't live up to your expectations.

I'm thankful that you reached out to share your experience as your valuable feedback helps us to improve our processes and better serve our clients.

If you're comfortable, please reach out to us at [email protected] We would love to make this right.

The Maximizer Team

Replied 14/9/2022
Adam
  • Industry: Financial Services
  • Company size: 11-50 Employees
  • Used Daily for 2+ years
  • Review Source
Value for Money
3
Features
4
Ease of Use
4
Customer Support
5

4
Reviewed on 27/7/2022

Good Update from Past CRM

We switched from Goldmine because of the extreme limitations we were finding with ongoing support and updates. We have been pleasantly surprised with maximizer, but still feel as though there are opportunities for improvement.

Pros

The interface is intuitive and allows for easy access to information that is needed to confidently engage a client across all team members.

Cons

It would be nice to include some type of gant chart to help track projects that are not sales-based.

Alternatives Considered

Salesforce Sales Cloud

Reasons for Choosing Maximizer CRM

Maximizer was a better fit for our size of staff.

Switched From

GoldMine Premium Edition

Response from Maximizer Software

Hello Adam,

Thanks for taking the time to share your feedback with us! We're delighted to hear that you Maximizer easy to use and intuitive.

I have shared your feedback directly with our Product Manager to address these challenges. We look forward to continuing to work with you to help you enhance your sales process.

The Maximizer Team

Replied 28/7/2022
Shelley
  • Industry: Financial Services
  • Company size: 2-10 Employees
  • Used Daily for 2+ years
  • Review Source
Value for Money
5
Features
5
Ease of Use
5
Customer Support
4

5
Reviewed on 28/7/2022

Review

Have used for over 10+ years have been very pleased no reason to change

Pros

Cloud based … confident in their security features

Cons

Price for smaller offices

Response from Maximizer Software

Hi Shelley,

Thank you very much for sharing your Maximizer experience with us! We look forward to continue to work with your organization.

The Maximizer Team

Replied 29/7/2022

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