---
description: Review of OMQ Software: system overview, features, price and cost information. Get free demos and compare to similar programs on Software Advice Ireland.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/software_advice/og_logo-55146305bbe7b450bea05c18e9be9c9a.png
title: OMQ | Reviews, Pricing & Demos - SoftwareAdvice IE
---

Breadcrumb: [Home](/) > [Customer Support Software](/directory/4658/customer-support/software) > [OMQ](/software/250050/omq)

# OMQ

Canonical: https://www.softwareadvice.ie/software/250050/omq

> NEW: OMQ releases the first German chatbot based on ChatGPT/GPT-4. The beta version is now available for testing to companies from all industries.

OMQ Chatbot is a cloud-based communication solution, which helps businesses automatically handle customer inquiries through chats and instant messaging via various channels such as Facebook Messenger, Telegram, or WhatsApp. 

OMQ Chatbot creates a dialog of interactive responses and delivers customized answers to clients from a central knowledge base. It displays text passages, images, and links as chat bubbles.

OMQ Chatbot facilitates learning by collecting all requests and feedback from agents and clients. The solution is available on monthly subscriptions and support is extended via documentation.
> 
> Verdict: Rated \*\*\*\* by 0 users. Top-rated for **Overall Quality**.

-----

## About the vendor

- **Company**: OMQ
- **Location**: Berlin, Germany
- **Founded**: 2009

## Commercial Context

- **Starting Price**: US$100.00
- **Pricing model**:  (Free version available) (Free Trial)
- **Pricing Details**: Contact OMQ for pricing information.
- **Target Audience**: 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+
- **Deployment & Platforms**: Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Android (Mobile), iPhone (Mobile), iPad (Mobile)
- **Available Countries**: Germany

## Features

- AI/Machine Learning
- API
- Autoresponders
- CRM
- Call Centre Management
- Chat/Messaging
- Chatbot
- Client Portal
- Communication Management
- Contextual Guidance
- Customer Database
- Customer Segmentation
- Customisable Branding
- Dashboard
- Feedback Management
- Help Desk Management
- Inbox Management
- Intent Recognition
- Knowledge Base Management
- Knowledge Management

## Integrations (6 total)

- Freshdesk
- GitHub
- Lime Connect
- Salesforce Service Cloud
- Shopify
- Zendesk Suite

## Support Options

- Email/Help Desk
- Phone Support
- Chat

## Category

- [Customer Support Software](https://www.softwareadvice.ie/directory/4658/customer-support/software)

## Related Categories

- [Customer Support Software](https://www.softwareadvice.ie/directory/4658/customer-support/software)
- [Customer Experience Software](https://www.softwareadvice.ie/directory/4574/customer-experience/software)
- [Customer Service Software](https://www.softwareadvice.ie/directory/255/customer-service/software)
- [Conversational AI Platforms](https://www.softwareadvice.ie/directory/4010/conversational-ai-comparison/software)

## Alternatives

1. [LiveAgent](https://www.softwareadvice.ie/software/109980/liveagent) — 4.7/5 (1753 reviews)
2. [Zendesk Suite](https://www.softwareadvice.ie/software/26892/zendesk-talk) — 4.4/5 (4072 reviews)
3. [Wati](https://www.softwareadvice.ie/software/430256/wati) — 4.6/5 (202 reviews)
4. [Tidio](https://www.softwareadvice.ie/software/157633/tidio-chat) — 4.7/5 (590 reviews)
5. [Birdeye](https://www.softwareadvice.ie/software/86768/birdeye) — 4.7/5 (702 reviews)

## Links

- [View on SoftwareAdvice](https://www.softwareadvice.ie/software/250050/omq)

## This page is available in the following languages

| Locale | URL |
| en | <https://www.softwareadvice.com/crm/omq-profile/> |
| en-AU | <https://www.softwareadvice.com.au/software/250050/omq> |
| en-GB | <https://www.softwareadvice.co.uk/software/250050/omq> |
| en-IE | <https://www.softwareadvice.ie/software/250050/omq> |
| en-NZ | <https://www.softwareadvice.co.nz/software/250050/omq> |

-----

## Structured Data

<script type="application/ld+json">
  {"@context":"https://schema.org","@graph":[{"name":"SoftwareAdvice Ireland","address":{"@type":"PostalAddress","addressLocality":"Dublin","addressRegion":"D","postalCode":"D02 NP94","streetAddress":"2 Park Place, 3rd Floor, Hatch St Dublin, D02 NP94 Ireland"},"description":"We've helped more than 500000 buyers to find the right software.","email":"info@softwareadvice.ie","url":"https://www.softwareadvice.ie/","logo":"https://dm-localsites-assets-prod.imgix.net/images/software_advice/logo-white-d2cfd05bdd863947d19a4d1b9567dde8.svg","@id":"https://www.softwareadvice.ie/#organization","@type":"Organization","parentOrganization":"Gartner, Inc.","sameAs":[]},{"name":"OMQ","description":"NEW: OMQ releases the first German chatbot based on ChatGPT/GPT-4. The beta version is now available for testing to companies from all industries.\n\nOMQ Chatbot is a cloud-based communication solution, which helps businesses automatically handle customer inquiries through chats and instant messaging via various channels such as Facebook Messenger, Telegram, or WhatsApp. \n\nOMQ Chatbot creates a dialog of interactive responses and delivers customized answers to clients from a central knowledge base. It displays text passages, images, and links as chat bubbles.\n\nOMQ Chatbot facilitates learning by collecting all requests and feedback from agents and clients. The solution is available on monthly subscriptions and support is extended via documentation.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductScreenshot/c43d7914-bf75-4597-aa9a-20bdf57db8d6.png","url":"https://www.softwareadvice.ie/software/250050/omq","@id":"https://www.softwareadvice.ie/software/250050/omq#software","@type":"SoftwareApplication","publisher":{"@id":"https://www.softwareadvice.ie/#organization"},"applicationCategory":"BusinessApplication","offers":{"price":"100","@type":"Offer","priceCurrency":"USD"},"operatingSystem":"Cloud, Apple, Windows, Android, Platform ios, Platform ipad"},{"@id":"https://www.softwareadvice.ie/software/250050/omq#breadcrumblist","@type":"BreadcrumbList","itemListElement":[{"name":"Home","position":1,"item":"/","@type":"ListItem"},{"name":"Customer Support Software","position":2,"item":"/directory/4658/customer-support/software","@type":"ListItem"},{"name":"OMQ","position":3,"item":"/software/250050/omq","@type":"ListItem"}]}]}
</script>