About Salesforce Sales Cloud
Salesforce Sales Cloud pricing
Salesforce Sales Cloud does not have a free version but does offer a free trial.
Alternatives to Salesforce Sales Cloud
Salesforce Sales Cloud Reviews
Feature rating
- Industry: Telecommunications
- Company size: 11–50 Employees
- Used Daily for 2+ years
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Review Source
Excellent Features, Wide-Ranging, Enterprise-Level CRM
As I always say, you get what you pay for and that's certainly true with Salesforce. Adding Salesforce to your tech stack is a big investment, but one that will almost certainly pay for itself.
Pros
Salesforce is incredibly robust for automation and capturing data if you have a knowledgeable administrator at the helm of your business. Being able to create different sections (objects), fields, reports and rules in a matter of minutes makes it the best CRM I have ever used.
Cons
In Salesforce, everything is connected, which can often times cause errors or minor issues when making a simple change/addition. The software is getting better at educating users and administrators, but it lacks the full ability to debug easily.
Alternatives Considered
Dynamics 365Reasons for Choosing Salesforce Sales Cloud
Dynamics was difficult to get a full picture of our business and the UI was not allowing our users to succeed. We needed a software that will continue to evolve and allow us to modernize our business processes.Switched From
Dynamics 365Reasons for Switching to Salesforce Sales Cloud
Salesforce had more to offer when it came to reporting and automation.
- Industry: Human Resources
- Company size: 201–500 Employees
- Used Daily for 2+ years
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Review Source
Forever a Love Hate Relationship as an SFDC Admin
If you are a brand new Salesforce customer, regardless of your company size, MAKE SURE YOU RESEARCH AND HIRE A SOLID AND TRUSTWORTHY TEAM TO SETUP YOUR INSTANCE out-of-the-box and that THEY DOCUMENT DOCUMENT DOCUMENT everything they've done within SFDC. Also, PICK YOUR ADMINS, POWER-USERS, AND DEVELOPERS CAREFULLY AND MINDFULLY! Do NOT let inexperienced/basic users have admin rights.
SFDC is SOOOOOOOO easy to mess all the way up if you're not careful and will end up costing your company way more money and time to fix and typically, as I have seen personally too many times, [SENSITIVE CONTENT]'s will just blame the tool itself and fire their SFDC resources assuming it's their fault the platform doesn't meet needs and even just cancel the contract. Then they're left scrambling to meet even basic business needs while putting their large goals in an unattainable/unachievable position. Never trust a [SENSITIVE CONTENT] to know anything about or be reliable sources for what is done in and with SFDC.
Pros
I LOVE Lightning as a whole, and I personally believe it was Salesforce's best huge update/release since I first started using the platform in 2011. My favorite Lightning feature is Lightning App Builder for its non-code-based UI and its simplified yet vast customization capabilities.
I also f*ing love AppExchange, Trailhead, and the seemingly endless list of available integrations.
Cons
I'm sorry (but not sorry) to say, I HATE how very very little SFDC has improved their incumbent reporting and dashboard functionalities and UI. It's been one of the primary areas of SFDC, as an admin, I use the absolute most yet I always find myself having to resort to external reporting/data analysis tools (shout out to my Ride-or-Die, Excel!) to accomplish all of the data analysis and reporting needed in my role. Einstein Analytics (formerly Wave Analytics) is a godsend but costs a little too much ON TOP OF the already exorbitant price we pay just for base licenses.
Reasons for Switching to Salesforce Sales Cloud
Salesforce leads the CRM industry, of course, so it's usually a companies first choice when acquiring a CRM. It integrates with almost everything, has a nebulous laundry list of functionalities and customizations, there's super valuable free resources available from AppExchange to Trailhead and more, and so on.- Industry: Retail
- Company size: 201–500 Employees
- Used Daily for 2+ years
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Review Source
Growth Marketer's perspective of Salesforce
I like how technically advanced Salesforce is. Salesforce is the most superior CRM on the market, but it is incredibly technical, difficult to use, and very expensive to maintain with the cost of subscription and developers. I'd only recommend Salesforce to large enterprise organizations who are past 8 figures annually who are ready to take on the technical burden and have an experienced SFDC Admin in house.
Pros
I like how technically advanced Salesforce is. Salesforce is the most superior CRM on the market, but it is incredibly technical, difficult to use, and very expensive to maintain. I'd only recommend Salesforce to large enterprise organizations.
Cons
Cost, difficulty to use, slow, complex, too much.
Alternatives Considered
HubSpot CRMReasons for Switching to Salesforce Sales Cloud
We use both HubSpot and Salesforce. HubSpot is a great tool for marketing automation, Salesforce is a great tool for Sales CRMs.- Industry: Computer Software
- Company size: 5,001–10,000 Employees
- Used Daily for 1+ year
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Review Source
Salesforce
A helpful workflow and life cycle solution for businesses.
Pros
The stage by stage feature, which for Compliance makes it easy to see where workflows are pending action.
Cons
The overall space is quite 'busy' and important items are sometimes hidden or not easily accessible.
- Industry: Hospital & Health Care
- Company size: 5,001–10,000 Employees
- Used Daily for 1+ year
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Review Source
SalesForce is one of the Best Sales Process Platform
Finding potential business allies and welcoming them into our fold, complete with contract proposal and negotiation. Additionally, the management of intricate fee plans. Converting leads into opportunities is a breeze, and inexperienced salespeople can quickly grasp the process thanks to the system's tight validation requirements.
Pros
The AppExchange allows Sales Cloud to be rapidly expanded, which is its most valuable feature. Whether it's taking payments, collecting electronic signatures, or integrating a computer telephony system, it's likely that an ISV partner has already constructed what you need.
Cons
It's a pricey product to license and to install because skilled workers are hard to come by. Salesforce as a company is more concerned with making a sale to you than helping you succeed with their product.
