---
description: Review of LoyaltyXpert Software: system overview, features, price and cost information. Get free demos and compare to similar programs on Software Advice Ireland.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/software_advice/og_logo-55146305bbe7b450bea05c18e9be9c9a.png
title: LoyaltyXpert | Reviews, Pricing & Demos - SoftwareAdvice IE
---

Breadcrumb: [Home](/) > [Customer Loyalty Software](/directory/4383/customer-loyalty/software) > [LoyaltyXpert](/software/253327/loyaltyxpert)

# LoyaltyXpert

Canonical: https://www.softwareadvice.ie/software/253327/loyaltyxpert

> LoyaltyXpert is a SaaS-based loyalty management software built to help manufacturers, enterprises, and B2B brands improve customer retention and channel engagement. Launched in 2017, it provides a unified platform for digital channel engagement, sales management, and scalable loyalty programs.

Businesses can run customer loyalty programs, channel partner initiatives, and influencer rewards programs using advanced rewards management tools, automation, gamification features, and real-time analytics. As an AI-powered loyalty program software, it delivers intelligent insights for smarter decision-making and better performance tracking.

The platform also includes a sales tracking app, warranty management software, and meet management software within its loyalty ecosystem. With seamless integration into existing systems, LoyaltyXpert helps increase repeat purchases, strengthen partner performance, and drive measurable ROI through structured, easy-to-manage loyalty strategies.
> 
> Verdict: Rated **4.3/5** by 3 users. Top-rated for **Likelihood to recommend**.

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## Quick Stats & Ratings

| Metric | Rating | Detail |
| **Overall** | **4.3/5** | 3 Reviews |
| Ease of Use | 4.7/5 | Based on overall reviews |
| Customer Support | 4.7/5 | Based on overall reviews |
| Value for Money | 4.7/5 | Based on overall reviews |
| Features | 4.7/5 | Based on overall reviews |
| Recommendation percentage | 90% | (9/10 Likelihood to recommend) |

## About the vendor

- **Company**: LoyaltyXpert

## Commercial Context

- **Pricing model**: Per Feature (Free version available) (Free Trial)
- **Target Audience**: 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+
- **Deployment & Platforms**: Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Linux (Desktop), Chromebook (Desktop), Android (Mobile), iPhone (Mobile), iPad (Mobile)
- **Supported Languages**: English
- **Available Countries**: India

## Features

- API
- Activity Dashboard
- Activity Tracking
- Alerts/Notifications
- CRM
- Campaign Analytics
- Campaign Management
- Campaign Planning
- Client Portal
- Communication Management
- Customer Activity Tracking
- Customer Database
- Customer History
- Customer Profiles
- Customer Segmentation
- Customer Surveys
- Customisable Branding
- Customisable Reports
- Customisable Templates
- Customizable Fields

## Integrations (1 total)

- ERPCloud

## Support Options

- Email/Help Desk
- FAQs/Forum
- Knowledge Base
- Phone Support
- 24/7 (Live rep)
- Chat

## Category

- [Customer Loyalty Software](https://www.softwareadvice.ie/directory/4383/customer-loyalty/software)

## Related Categories

- [Customer Loyalty Software](https://www.softwareadvice.ie/directory/4383/customer-loyalty/software)
- [Customer Experience Software](https://www.softwareadvice.ie/directory/4574/customer-experience/software)
- [Customer Engagement Software](https://www.softwareadvice.ie/directory/508/customer-engagement/software)

## Alternatives

1. [Viber](https://www.softwareadvice.ie/software/146449/viber) — 4.4/5 (4059 reviews)
2. [Text Request](https://www.softwareadvice.ie/software/306855/text-request) — 4.6/5 (1193 reviews)
3. [Tremendous](https://www.softwareadvice.ie/software/262872/tremendous-rewards) — 4.8/5 (477 reviews)
4. [Slack](https://www.softwareadvice.ie/software/154669/slack) — 4.7/5 (24103 reviews)
5. [Wati](https://www.softwareadvice.ie/software/430256/wati) — 4.6/5 (203 reviews)

## Reviews

### "Easy to Implement" — 4.0/5

> **krushna** | *19 December 2022* | Information Technology & Services | Recommendation rating: 8.0/10
> 
> **Pros**: Its Simple SAAS base platform and end user / technician can easily use this without any difficulty
> 
> **Cons**: Client features takes time to implement, since its SAAS base common for all.
> 
> Its been more than 2 year and we are happy to grow end user base through this app to create consumer pull for a brand.

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### "Over All It has helped us set up a program that can be easily used by our channel partners." — 4.0/5

> **Meghna** | *26 December 2022* | Consumer Goods | Recommendation rating: 8.0/10
> 
> **Pros**: The interface is easy to understand for the channel partners and the end users can easily use it without any trouble.
> 
> **Cons**: Synchronization of data takes a long time and so it becomes very time-consuming. Other than that it is a great platform for providing loyalty to your channel partners.
> 
> Over All It has helped us set up a program that can be easily used by our channel partners. And the platform can be easily accessed by our technicians as it's a simple SaaS-based platform.

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### "Carpenter Loyalty app" — 5.0/5

> **Venkatesh Naik** | *14 December 2022* | Construction | Recommendation rating: 10.0/10
> 
> **Pros**: The QR code scanner and redemption catalogue uniquely created for our use has been outstanding.
> 
> **Cons**: Everything is good, no cons soo far. Will have to wait and see the process
> 
> Very professional approach towards problem

## Links

- [View on SoftwareAdvice](https://www.softwareadvice.ie/software/253327/loyaltyxpert)

## This page is available in the following languages

| Locale | URL |
| en | <https://www.softwareadvice.com/crm/loyaltyxpert-profile/> |
| en-AU | <https://www.softwareadvice.com.au/software/253327/loyaltyxpert> |
| en-GB | <https://www.softwareadvice.co.uk/software/253327/loyaltyxpert> |
| en-IE | <https://www.softwareadvice.ie/software/253327/loyaltyxpert> |
| en-NZ | <https://www.softwareadvice.co.nz/software/253327/loyaltyxpert> |

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