--- description: Review of Taptouch POS Software: system overview, features, price and cost information. Get free demos and compare to similar programs on Software Advice Ireland. image: https://gdm-localsites-assets-gfprod.imgix.net/images/software_advice/og_logo-55146305bbe7b450bea05c18e9be9c9a.png title: Taptouch POS | Reviews, Pricing & Demos - SoftwareAdvice IE --- Breadcrumb: [Home](/) > [Restaurant POS Software](/directory/41/restaurant-pos-software/software) > [Taptouch POS](/software/253671/taptouch-pos) # Taptouch POS Canonical: https://www.softwareadvice.ie/software/253671/taptouch-pos Page: 1 / 2\ Next: [Next page](https://www.softwareadvice.ie/software/253671/taptouch-pos?page=2) > Taptouch POS is point of sale software designed for hospitality and retail businesses that want to manage sales, payments, ordering and day-to-day operations from one connected platform. It is suited to restaurants, cafés, quick-service and takeaway venues, pubs and bars, hotels, grocery and convenience stores, liquor retailers and multi-location businesses. For restaurants and hospitality venues, Taptouch supports counter, table and mobile ordering, along with online ordering, QR ordering and self-ordering kiosks. Menu tools support variants, modifiers, set menus and time-based menus. Table-service workflows include table management, split payments, surcharges and pay-at-table options, while kitchen tools include kitchen printing, kitchen display systems, multi-station routing and order-status displays. Taptouch also brings multiple sales channels together. Businesses can manage in-store orders alongside direct online orders and selected delivery-platform integrations. The Taptouch website lists Uber Eats, DoorDash and Hungry Panda integrations and support for Google Food Ordering. Customer engagement tools include profiles, loyalty programs, digital reward cards, vouchers, gift cards, promotions and membership features. For retail businesses, Taptouch provides product, pricing and inventory management. Features include stocktake, receiving, low-stock alerts, supplier management, labelling, auto-replenishment, promotions and multi-store controls. Centralised cloud management helps businesses update products, prices and availability and review sales and operational reporting across locations. Staff management features include role-based access, clock-in and attendance tracking, performance visibility and payroll-related workflows. Taptouch also supports Xero integration for sales and reporting synchronisation. Taptouch combines software with professional Android POS hardware, including dual-screen terminals, detachable tablets, payment devices, self-service kiosks, kitchen displays and printers. Built-in payment options support counter, table, kiosk, payment-link and online payment scenarios. Offline functionality is designed to help supported operations continue when internet connectivity is interrupted. Taptouch is designed for businesses looking for an Australian POS system that combines point of sale, payments, multichannel ordering, inventory, staff management, customer loyalty and reporting without relying on a collection of disconnected tools. > > Verdict: Rated **4.7/5** by 6 users. Top-rated for **Likelihood to recommend**. ----- ## Quick Stats & Ratings | Metric | Rating | Detail | | **Overall** | **4.7/5** | 6 Reviews | | Ease of Use | 4.7/5 | Based on overall reviews | | Customer Support | 4.5/5 | Based on overall reviews | | Value for Money | 4.6/5 | Based on overall reviews | | Features | 4.5/5 | Based on overall reviews | | Recommendation percentage | 90% | (9/10 Likelihood to recommend) | ## About the vendor - **Company**: Ivida Smart Technologies ## Commercial Context - **Starting Price**: A$69.00 - **Pricing model**: Flat Rate (Free version available) (Free Trial) - **Pricing Details**: TapTouch uses a tiered, modular pricing model so Australian hospitality and retail businesses only pay for what they need. All plans include core POS software, offline mode, and 24/7 expert support; prices are exclusive of GST and government fees. Smart Growth Plan - $69+GST/month: Designed for QSRs needing customisable service modules. Adds flexible payments with split pay and surcharging, third-party and advance QR ordering, cross-channel reconciliation, in-store marketing, cloud analytics, and premium support on top of the Free plan's features. Pro Power Plan - $165+GST/month: Built for dine-in restaurants and multi-location operators. Includes advanced table management, multi-kitchen station support, and the full feature set needed for higher-volume, multi-outlet service. Build Your Own - Custom Pricing: For businesses that want to integrate their own EFTPOS provider to reduce transaction costs, TapTouch offers a fully custom-priced plan tailored to specific hardware and processing needs. Optional Add-Ons (opt in/out anytime, no hidden costs): Every plan can be extended with pay-as-you-need modules, so growing businesses scale costs alongside features rather than upgrading to a whole new tier: ● VIP Loyalty Program (digital loyalty cards, reward points, punch cards) ● Gift Cards (Apple/Google Wallet, SMS/email delivery) ● In-Store Advertising \& Marketing Management ● Receipt Customisation ● Stock \& Inventory Management (including advanced multi-location inventory) ● Additional devices: Self-Ordering Kiosk, Kitchen Display System, extra POS terminals/tablets ● Smart Buzzer and Order Status Display ● Scale Integration (Datalogic and CAS, NMI-certified) ● Service/Table Booking ● Xero and MYOB accounting integration ● Shopify integration ● Delivery platform integration (Uber Eats, DoorDash, Hungry Panda) ● Access control with role-based, multi-user permissions ● Attendance and staff performance tracking ● Aristocrat S700 and Hikvision surveillance integration No Hidden Costs: TapTouch's philosophy is transparent, scalable pricing, businesses start free or low-cost and add only the modules relevant to their operations (e.g., a café may only need loyalty and receipt customisation, while a multi-location restaurant may add kiosks, kitchen displays, and inventory management). Hardware, onboarding, and ongoing support are included across all tiers, with custom quotes available for businesses with specific processing or multi-site requirements. - **Target Audience**: Self Employed, 2–10, 11–50, 51–200 - **Deployment & Platforms**: Cloud, SaaS, Web-based, Android (Mobile) - **Supported Languages**: Chinese, English, Italian, Japanese, Korean, Spanish, Thai, Vietnamese - **Available Countries**: Australia, Netherlands, New Zealand, United Kingdom ## Features - Access Controls/Permissions - Accounting Integration - Barcode Recognition - Barcode/Ticket Scanning - Billing & Invoicing - CRM - Commission Management - Credit Card Processing - Customer Database - Customer History - Customisable Reports - Delivery Management - Discount Management - Electronic Payments - Employee Management - For Bars/Clubs - For Restaurants - For Retail - Gift Card Management - Inventory Control ## Integrations (5 total) - Linkly - SevenRooms - Stripe - Tyro - Xero ## Support Options - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat ## Category - [Restaurant POS Software](https://www.softwareadvice.ie/directory/41/restaurant-pos-software/software) ## Related Categories - [Restaurant POS Software](https://www.softwareadvice.ie/directory/41/restaurant-pos-software/software) - [POS Systems](https://www.softwareadvice.ie/directory/210/web-based-point-of-sale-software/software) - [Pub ePOS Software](https://www.softwareadvice.ie/directory/389/bar-pos-software/software) ## Alternatives 1. [Restroworks](https://www.softwareadvice.ie/software/77505/Restroworks) — 4.9/5 (682 reviews) 2. [Toast POS](https://www.softwareadvice.ie/software/4997/toast-pos) — 4.1/5 (554 reviews) 3. [SpotOn](https://www.softwareadvice.ie/software/96536/spoton-restaurant) — 4.2/5 (371 reviews) 4. [Lavu](https://www.softwareadvice.ie/software/3311/lavu) — 4.2/5 (259 reviews) 5. [CAKE POS](https://www.softwareadvice.ie/software/22390/cake-pos) — 4.6/5 (522 reviews) ## Reviews ### "Best POS ever for full service restaurant with multi kitchen station and lots staffs" — 5.0/5 > **Eddy** | *8 July 2023* | Restaurants | Recommendation rating: 10.0/10 > > **Pros**: 1. Easy UI and no training needed to new staff.2. Stable for 2 years for such complex big system3. Tablet order at table with staff performance reports 4. Auto weekly and monthly report to HQ.5.The most amazing is the speed of support and new features deployment. 10 times faster than our other vendors before. > > **Cons**: Maybe local report on POS can improve a little like history check. But not important to us. > > We need to measure sales performance for each staff but not by table because we are casual fine dining and want staff to serve customer without any limited on specific area or tables. The only one we found on market. And easy to use. ----- ### "Super easy POS to use" — 5.0/5 > **Arzu** | *10 October 2023* | Restaurants | Recommendation rating: 9.0/10 > > **Pros**: Our favourite feature is all-in-1 multi-menu which can switch based on dining mode and time. > > **Cons**: Not support Zellar but they now have better payment solution and that's not a issue any more > > We have been running Nicosia, a Turkish restaurant over a decade located on Glenferrie Road in Malvern. As a FSR, we place significant emphasis on customer dine in experience. Taptouch simple interface enable our staff easy to get orders. The intuitive floor plan allow us to realtime insight of dining status and communicate with kitchen smoothly through tablet. We are happy to choose Taptouch POS ----- ### "Inconsistent Performance" — 3.0/5 > **Sagar** | *30 November 2020* | Food & Beverages | Recommendation rating: 5.0/10 > > **Pros**: As it has a big screen and the good thing is it comes on both side for customer as well as staff so both can see the bill even without printing > > **Cons**: It is not consistent at all every time even though you updated your software and kept features that are needed for your business and the features are gone automatically in couple of weeks time and needs to ask for support again > > It is user friendly however it is not consistent so needs to ask support or help most of the time and even the features are also changed .The product or software should be customised according to the nature of business rather than providing all same service ----- ### "Review" — 5.0/5 > **Irene** | *30 November 2020* | Hospitality | Recommendation rating: 10.0/10 > > **Pros**: The software does everything im thinking for a pos... And the best technical Support > > **Cons**: Still Developing and almost every week they make changes sometime good , sometime shit the system. > > It’s all good I like system ----- ### "A review" — 5.0/5 > **Yunlong** | *10 December 2020* | Food & Beverages | Recommendation rating: 8.0/10 > > **Pros**: Good communication, quick updates and good back office date analysis. > > **Cons**: Not flexiable enough for personalization. QR code order AI > > Good but many functions still need to be improved. ----- Page: 1 / 2\ Next: [Next page](https://www.softwareadvice.ie/software/253671/taptouch-pos?page=2) ## Links - [View on SoftwareAdvice](https://www.softwareadvice.ie/software/253671/taptouch-pos) ## This page is available in the following languages | Locale | URL | | en | | | en-AU | | | en-GB | | | en-IE | | | en-NZ | | ----- ## Structured Data