---
description: Review of Nixxis Digital Software: system overview, features, price and cost information. Get free demos and compare to similar programs on Software Advice Ireland.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/software_advice/og_logo-55146305bbe7b450bea05c18e9be9c9a.png
title: Nixxis Digital | Reviews, Pricing & Demos - SoftwareAdvice IE
---

Breadcrumb: [Home](/) > [Contact Centre Software](/directory/4389/contact-center/software) > [Nixxis Digital](/software/254060/nixxis-digital)

# Nixxis Digital

Canonical: https://www.softwareadvice.ie/software/254060/nixxis-digital

> Nixxis Digital and our AI technology allow your organization to serve customers 24/7 via self-service mode without much human interaction thus lessening your operations costs.

Algorithms merged with external mechanisms enable pattern reading, and data analysis thus helping management take the best decision in regard to workforce and resource management.

Agents will know the customers preferred language, preferred social media, and the most common user questions. This creates customer proximity and customer satisfaction.

Chatbots enable your organization to automate processes while pushing agents to handle more complex issues, boosting their productivity.

An unlimited amount of embedded robots, AI-based intent detection coupled with co-filling and cosigning of e-documents, co-browsing as well as video chat with your customers, makes it possible to automate processes.

In short Nixxis Digital gives you access to all media channels as well as bots, intent and AI. You can connect to Facebook, Twitter, LinkedIn, Youtube, Instagram, Telegram, SMS, chat, WhatsApp, Messenger, Appstore, Google play and more.  Have a proper conversation with your customers while maximizing resources for better productivity.
> 
> Verdict: Rated \*\*\*\* by 0 users. Top-rated for **Overall Quality**.

-----

## About the vendor

- **Company**: Nixxis
- **Founded**: 2006

## Commercial Context

- **Pricing model**: Per User
- **Target Audience**: 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+
- **Deployment & Platforms**: Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Linux (Desktop), Windows (On-Premise), Linux (On-Premise), Chromebook (Desktop)
- **Supported Languages**: Dutch, English, French, Polish, Portuguese, Romanian, Russian, Turkish, Vietnamese
- **Available Countries**: Afghanistan, Albania, Algeria, American Samoa, Andorra, Angola, Anguilla, Antigua & Barbuda, Argentina, Armenia, Aruba, Australia, Austria, Azerbaijan, Bahamas, Bahrain, Bangladesh, Barbados, Belarus, Belgium and 208 more

## Features

- API
- Activity Dashboard
- Activity Tracking
- Agent Interface
- Alerts/Notifications
- Auto-Dialer
- Automated Routing
- Automatic Call Distribution
- CRM
- Call Centre Management
- Call List Management
- Call Monitoring
- Call Recording
- Call Reporting
- Call Routing
- Call Scripting
- Call Tracking
- Call Transfer
- Callback Scheduling
- Caller ID

## Integrations (36 total)

- Accunity Services
- Apteco Orbit
- Autoplant
- BrandGain
- Brief
- CTownSaver
- Cacomas
- CatchJS
- ChronicCareIQ
- ClassWallet
- DaeBuild CRM
- DocEngage
- EmpowerReviews
- IsoVision
- OST to Office 365 Migration

... and 21 more integrations

## Support Options

- Email/Help Desk
- FAQs/Forum
- Knowledge Base
- Phone Support
- 24/7 (Live rep)
- Chat

## Category

- [Contact Centre Software](https://www.softwareadvice.ie/directory/4389/contact-center/software)

## Alternatives

1. [Ringover](https://www.softwareadvice.ie/software/120988/ringover) — 4.7/5 (871 reviews)
2. [Sobot](https://www.softwareadvice.ie/software/524506/Sobot) — 4.9/5 (96 reviews)
3. [LiveAgent](https://www.softwareadvice.ie/software/109980/liveagent) — 4.7/5 (1781 reviews)
4. [Amazon Connect](https://www.softwareadvice.ie/software/352892/amazon-connect) — 4.5/5 (93 reviews)
5. [HoduCC](https://www.softwareadvice.ie/software/95921/hoducc) — 4.6/5 (95 reviews)

## Links

- [View on SoftwareAdvice](https://www.softwareadvice.ie/software/254060/nixxis-digital)

## This page is available in the following languages

| Locale | URL |
| en | <https://www.softwareadvice.com/contact-center/nixxis-digital-profile/> |
| en-AU | <https://www.softwareadvice.com.au/software/254060/nixxis-digital> |
| en-GB | <https://www.softwareadvice.co.uk/software/254060/nixxis-digital> |
| en-IE | <https://www.softwareadvice.ie/software/254060/nixxis-digital> |
| en-NZ | <https://www.softwareadvice.co.nz/software/254060/nixxis-digital> |

-----

## Structured Data

<script type="application/ld+json">
  {"@context":"https://schema.org","@graph":[{"name":"SoftwareAdvice Ireland","address":{"@type":"PostalAddress","addressLocality":"Dublin","addressRegion":"D","postalCode":"D02 NP94","streetAddress":"2 Park Place, 3rd Floor, Hatch St Dublin, D02 NP94 Ireland"},"description":"We've helped more than 500000 buyers to find the right software.","email":"info@softwareadvice.ie","url":"https://www.softwareadvice.ie/","logo":"https://dm-localsites-assets-prod.imgix.net/images/software_advice/logo-white-d2cfd05bdd863947d19a4d1b9567dde8.svg","@type":"Organization","@id":"https://www.softwareadvice.ie/#organization","parentOrganization":"G2.com, Inc.","sameAs":[]},{"name":"Nixxis Digital","description":"Nixxis Digital and our AI technology allow your organization to serve customers 24/7 via self-service mode without much human interaction thus lessening your operations costs.\n\nAlgorithms merged with external mechanisms enable pattern reading, and data analysis thus helping management take the best decision in regard to workforce and resource management.\n\nAgents will know the customers preferred language, preferred social media, and the most common user questions. This creates customer proximity and customer satisfaction.\n\nChatbots enable your organization to automate processes while pushing agents to handle more complex issues, boosting their productivity.\n\nAn unlimited amount of embedded robots, AI-based intent detection coupled with co-filling and cosigning of e-documents, co-browsing as well as video chat with your customers, makes it possible to automate processes.\n\nIn short Nixxis Digital gives you access to all media channels as well as bots, intent and AI. You can connect to Facebook, Twitter, LinkedIn, Youtube, Instagram, Telegram, SMS, chat, WhatsApp, Messenger, Appstore, Google play and more.  Have a proper conversation with your customers while maximizing resources for better productivity.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductScreenshot/ae298dff-0d6c-44bb-be60-0353feb0ac50.png","url":"https://www.softwareadvice.ie/software/254060/nixxis-digital","@type":"SoftwareApplication","@id":"https://www.softwareadvice.ie/software/254060/nixxis-digital#software","applicationCategory":"BusinessApplication","publisher":{"@id":"https://www.softwareadvice.ie/#organization"},"operatingSystem":"Cloud, Apple, Windows, Linux, Windows on premise, Linux on premise, Chrome"},{"@type":"BreadcrumbList","itemListElement":[{"name":"Home","position":1,"item":"/","@type":"ListItem"},{"name":"Contact Centre Software","position":2,"item":"/directory/4389/contact-center/software","@type":"ListItem"},{"name":"Nixxis Digital","position":3,"item":"/software/254060/nixxis-digital","@type":"ListItem"}],"@id":"https://www.softwareadvice.ie/software/254060/nixxis-digital#breadcrumblist"}]}
</script>