--- description: Review of Arketa Software: system overview, features, price and cost information. Get free demos and compare to similar programs on Software Advice Ireland. image: https://gdm-localsites-assets-gfprod.imgix.net/images/software_advice/og_logo-55146305bbe7b450bea05c18e9be9c9a.png title: Arketa | Reviews, Pricing & Demos - SoftwareAdvice IE --- Breadcrumb: [Home](/) > [Gym Management Software](/directory/4468/gym-management/software) > [Arketa](/software/254111/sutra-fitness) # Arketa Canonical: https://www.softwareadvice.ie/software/254111/sutra-fitness Page: 1 / 5\ Next: [Next page](https://www.softwareadvice.ie/software/254111/sutra-fitness?page=2) > Arketa is a fitness and wellness platform that handles booking, client and staff management, reporting, marketing, and a branded app in one place. It also covers what a lot of studio software leaves out: events, teacher trainings, retreats, and on-demand video. The reporting includes a built-in AI assistant you can ask about your data in plain English, along with campaign tracking that shows which marketing actually brings in revenue. It's used by yoga and Pilates studios, gyms, and recovery businesses, from a single location to multi-location brands. The team has run studios themselves, and if you're moving from other software, they handle the switch for you: clients, packages, and stored payment cards all move over with a dedicated onboarding manager. > > Verdict: Rated **4.2/5** by 91 users. Top-rated for **Likelihood to recommend**. ----- ## Quick Stats & Ratings | Metric | Rating | Detail | | **Overall** | **4.2/5** | 91 Reviews | | Ease of Use | 4.2/5 | Based on overall reviews | | Customer Support | 4.1/5 | Based on overall reviews | | Value for Money | 4.2/5 | Based on overall reviews | | Features | 4.1/5 | Based on overall reviews | | Recommendation percentage | 80% | (8/10 Likelihood to recommend) | ## About the vendor - **Company**: Arketa ## Commercial Context - **Pricing model**: (Free Trial) - **Target Audience**: Self Employed, 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+ - **Deployment & Platforms**: Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Linux (Desktop), Chromebook (Desktop), Android (Mobile), iPhone (Mobile), iPad (Mobile) - **Supported Languages**: English - **Available Countries**: Australia, Canada, United Kingdom, United States ## Features - API - Access Controls/Permissions - Activity Dashboard - Activity Tracking - Alerts/Notifications - Appointment Management - Attendance Management - Attendance Tracking - Automated Collections - Automated Scheduling - Autonomous Task Execution - Billing & Invoicing - Booking Management - CRM - Calendar Management - Capacity Management - Class Management - Class Registration - Class Scheduling - Client Management ## Integrations (17 total) - ClassPass - ClassPass - Claude - Facebook Business Suite - Flodesk - Google Business Review Link Generator - Google Calendar - HubSpot CRM - Kisi - Klaviyo - Mailchimp - Perkville - Stripe - Stripe Billing - Twilio ... and 2 more integrations ## Support Options - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - Chat ## Category - [Gym Management Software](https://www.softwareadvice.ie/directory/4468/gym-management/software) ## Related Categories - [Gym Management Software](https://www.softwareadvice.ie/directory/4468/gym-management/software) - [Yoga Studio Software](https://www.softwareadvice.ie/directory/4544/yoga-studio/software) - [Pilates Studio Software](https://www.softwareadvice.ie/directory/4185/pilates-studio/software) - [Fitness Software](https://www.softwareadvice.ie/directory/4675/fitness/software) ## Alternatives 1. [FitBudd](https://www.softwareadvice.ie/software/436748/fitbudd) — 4.6/5 (407 reviews) 2. [My PT Hub](https://www.softwareadvice.ie/software/34714/my-pt-hub) — 4.6/5 (3206 reviews) 3. [Everfit](https://www.softwareadvice.ie/software/369274/everfit) — 4.8/5 (418 reviews) 4. [Mindbody](https://www.softwareadvice.ie/software/188104/mindbody) — 4.0/5 (2993 reviews) 5. [vibefam](https://www.softwareadvice.ie/software/493186/vibefam) — 4.9/5 (91 reviews) ## Reviews ### "There are great features, but not a lot of help to utilize the features." — 3.0/5 > **Amanda** | *19 March 2026* | Health, Wellness & Fitness | Recommendation rating: 7.0/10 > > **Pros**: The ability and ease to add on demand options and create a community. There are great features, but there needs to be help with learning how to best use them for our business. > > **Cons**: There is very little support. It is hard to find answers when you try to work on something. When you submit a question it has sometimes taken over a week to get an answer. > > I like the options, but need help knowing how to use it. It would be so helpful to have real people support us and not have to look things up through support. ----- ### "Lots of Features with a Competitive Price" — 4.0/5 > **Ben** | *21 August 2025* | Consumer Services | Recommendation rating: 3.0/10 > > **Pros**: There can be bugs/errors which cause frustration for the user > > **Cons**: It’s very unstable, constantly having bugs. It drives me crazy every day and their Tech support is very slow to fix anything. > > Overall it works and has nice features, but the stability can be improved. ----- ### "Consistently Overpromises and Under-delivers" — 2.0/5 > **Donna** | *2 June 2025* | Health, Wellness & Fitness | Recommendation rating: 3.0/10 > > **Pros**: Their pitch. What they claim they do sounds really great and is very exciting. Their claim to be a 1 stop shop makes them very seem very attractive. > > **Cons**: To begin, the data migration process was extremely mishandled. Despite multiple warnings from my team and me about which reports not to use, and our efforts to provide accurate, curated CSV files, our concerns were repeatedly dismissed. We were explicitly told to "relax" and reassured that we were "in good hands." Unfortunately, our worst fears were realized. The migration was a disaster, and as late as 24 hours before our grand re-opening, we were informed there was no viable solution. We are still dealing with the ripple effects of that poorly executed and completely avoidable migration. Not once has anyone taken accountability for disregarding the guidance we offered in advance. To make matters worse, when we reached out for urgent support the day before reopening—after working around the clock and sacrificing personal and family time—we were told by our assigned Studio Success Manager that she was at a family event and unavailable to help. In addition to overpromising during the sales process, we have consistently had to backtrack and re-educate our members about features and capabilities we were told existed but simply don’t. One such example: We were assured that when a member booked a bike for class, the system would automatically prompt them to reserve shoes and, if needed, collect payment at that time. We were also told the system would track shoe sizes used, offering helpful data insights. This functionality does not exist. We’ve had to revert to manual workarounds that offer no meaningful improvement from our previous system. This is one of many such examples. The process for freezing memberships and upgrading plans is also far more clunky and limited than what was presented. At this point, it’s clear we are dealing with a young company led by well-intentioned but inexperienced staff. The platform itself shows promise, but the internal knowledge gaps—combined with a sales team that overstates capabilities—create a frustrating and often damaging experience for established businesses like ours. We sincerely hope to see more transparency, accountability, and maturity in the future. > > When we’ve addressed these concerns with Arketa, they’ve denied ever making certain promises—even when multiple members of our team recall hearing the exact same claims. Rather than taking ownership, they deflect responsibility, often implying that any disconnect is due to a customer “misunderstanding.” If switching platforms were easy at this stage, we would have done so already. We had another top contender during our search and, in hindsight, we regret not choosing them. We are extremely disappointed. If you're considering migrating your business to Arketa, we strongly urge caution. If you're just getting started, insist on access to a test environment so you can verify how the features actually work—not just how they’re described in sales calls. Build nothing into your membership structure or client communication until you’ve seen it function live. It may save you months of cleanup and miscommunication. ----- ### "Arketa is the ONLY solution you need" — 5.0/5 > **Theresa** | *27 February 2025* | Health, Wellness & Fitness | Recommendation rating: 10.0/10 > > **Pros**: I love the entire system.  It is very refreshing to find a studio platform that thinks of the future and considers the studio's clients to be an essential part of the development process. Their reports are to the penny, their setup is easy, and our clients love the ease of use.  We used this system for our clients and discovered that for the studio side, it was just as easy for us\! It is a lovely system, and if you are trying to decide who to go with, you won't look back once switching to Arketa.  They are a breath of fresh air. > > **Cons**: This is a minimal issue and nothing compared to other software cons. Their reports need a little assistance.  They are the most accurate and reliable reports I have ever had, but sometimes, our ability to see a transaction immediately — can be delayed for 24 hours. > > Arketa stands out with its exceptional support, making it the easiest-to-use and highly reliable platform. We've enjoyed growing our studio with them, knowing that we have their unwavering support. If you're tired of wasting time on software that doesn't meet your needs, Arketa is the solution you've been looking for. We've tested all the big and small ones, and Arketa is the only one that checks every box and surpasses our every expectation. Stop searching and start switching over to Arketa. You'll feel the difference in their support from day one. ----- ### "An Amazing Team That Has Really Gone Above and Beyond for Me" — 5.0/5 > **David** | *14 March 2025* | Health, Wellness & Fitness | Recommendation rating: 10.0/10 > > **Pros**: The Arketa team has truly impressed me with their dedication and support. Coming from Mindbody, I was conditioned to expect a fight to get anything handled—and I definitely put their team through the wringer in the beginning. But they showed up, time and again, with patience, solutions, and genuine care. They’ve proven that they’re here to support you every step of the way. > > **Cons**: Any early hiccups were met with real follow-through. It’s clear they’re committed to growing and improving, and they’ve earned my trust. > > I’m actually amending a previous review because Arketa has made such an amazing impression on me. Their team consistently goes above and beyond, listens to feedback, and makes things right. I’m very glad to be proven wrong here—it’s refreshing to work with a company that truly cares about its clients’ success. I’m excited to keep building with them ----- Page: 1 / 5\ Next: [Next page](https://www.softwareadvice.ie/software/254111/sutra-fitness?page=2) ## Links - [View on SoftwareAdvice](https://www.softwareadvice.ie/software/254111/sutra-fitness) ## This page is available in the following languages | Locale | URL | | en | | | en-AU | | | en-GB | | | en-IE | | | en-NZ | | ----- ## Structured Data