--- description: Review of Rezolve AI Software: system overview, features, price and cost information. Get free demos and compare to similar programs on Software Advice Ireland. image: https://gdm-localsites-assets-gfprod.imgix.net/images/software_advice/og_logo-55146305bbe7b450bea05c18e9be9c9a.png title: Rezolve AI | Reviews, Pricing & Demos - SoftwareAdvice IE --- Breadcrumb: [Home](/) > [Artificial Intelligence (AI) Software](/directory/4360/artificial-intelligence/software) > [Rezolve AI](/software/254186/rezolve-ai) # Rezolve AI Canonical: https://www.softwareadvice.ie/software/254186/rezolve-ai Page: 1 / 2\ Next: [Next page](https://www.softwareadvice.ie/software/254186/rezolve-ai?page=2) > Rezolve.ai is an enterprise Agentic AI platform designed to improve service management and employee support across IT and business functions. It enables organizations to automate service processes, simplify support delivery, and provide employees with instant assistance through conversational interfaces embedded within Microsoft Teams, Slack, and enterprise environments. The platform uses autonomous Agentic AI agents capable of understanding user intent, performing actions, and resolving service requests across multiple systems. This approach reduces dependency on manual intervention and accelerates resolution times. Employees can request support, retrieve information, or initiate workflows directly from their daily communication tools, improving accessibility and productivity. Rezolve.ai enhances enterprise knowledge access through intelligent search, helping employees quickly find accurate answers from organizational resources. Its workflow automation capabilities allow organizations to automate service processes without complex development, improving operational consistency and efficiency. The platform integrates with existing ITSM systems, identity platforms, and enterprise applications, enabling organizations to enhance current service operations without disruption. With enterprise-grade security and governance controls, Rezolve.ai supports scalable and secure deployment across global organizations. > > Verdict: Rated **4.8/5** by 9 users. Top-rated for **Likelihood to recommend**. ----- ## Quick Stats & Ratings | Metric | Rating | Detail | | **Overall** | **4.8/5** | 9 Reviews | | Ease of Use | 5.0/5 | Based on overall reviews | | Customer Support | 4.9/5 | Based on overall reviews | | Value for Money | 4.9/5 | Based on overall reviews | | Features | 4.8/5 | Based on overall reviews | | Recommendation percentage | 90% | (9/10 Likelihood to recommend) | ## About the vendor - **Company**: Rezolve ## Commercial Context - **Pricing model**: Other (Free Trial) - **Target Audience**: 51–200, 201–500, 501–1,000 - **Deployment & Platforms**: Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Android (Mobile), iPhone (Mobile), iPad (Mobile) - **Supported Languages**: English - **Available Countries**: Afghanistan, Albania, American Samoa, Andorra, Armenia, Australia, Austria, Azerbaijan, Bahrain, Bangladesh, Belarus, Belgium, Bhutan, Bosnia & Herzegovina, Brunei, Bulgaria, Cambodia, China, Cook Islands, Croatia and 104 more ## Features - Activity Dashboard - Alerts/Escalation - Alerts/Notifications - Audit Trail - Automated Routing - Autoresponders - Canned Responses - Change Management - Chat/Messaging - Chatbot - Collaboration Tools - Communications Management - Customisable Branding - Data Visualisation - Document Storage - Drag & Drop - Email Management - Employee Directory - Event Calendar - File Sharing ## Integrations (28 total) - BambooHR - Box - Cherwell Service Management - Docusign - Dropbox Business - Dynamics 365 - Freshdesk - Google Drive - Gusto - Jira - Mailchimp - Microsoft Entra ID - Microsoft Outlook - Microsoft SharePoint - Microsoft Teams ... and 13 more integrations ## Support Options - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support ## Category - [Artificial Intelligence (AI) Software](https://www.softwareadvice.ie/directory/4360/artificial-intelligence/software) ## Related Categories - [Artificial Intelligence (AI) Software](https://www.softwareadvice.ie/directory/4360/artificial-intelligence/software) - [IT Service Software](https://www.softwareadvice.ie/directory/4207/it-service/software) - [Knowledge Base Software](https://www.softwareadvice.ie/directory/3898/knowledge-base/software) - [Change Management Software](https://www.softwareadvice.ie/directory/4244/change-management/software) - [Knowledge Management Software](https://www.softwareadvice.ie/directory/1884/knowledge-management/software) ## Alternatives 1. 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[ManageEngine ServiceDesk Plus](https://www.softwareadvice.ie/software/360387/manageengine-servicedesk-plus) — 4.4/5 (227 reviews) ## Reviews ### "Megan Chatbot - Works" — 5.0/5 > **Aalok** | *24 November 2020* | Financial Services | Recommendation rating: 10.0/10 > > **Pros**: Admin Dashboard, Knowledge Management, Teaching the ChatBot without getting Resolve.ai team involved. > > **Cons**: The product does not have a developer API that integrates with our CRM however resolve.ai team will configure it internally. > > \[SENSITIVE CONTENT HIDDEN\] engineering team has helped us get our chatbot up and running on a website. We generate quite a few leads every day and the conversion is very high of these leads. ----- ### "Excellent Value - Free up resources to work on higher value activities" — 5.0/5 > **Gabe** | *4 October 2021* | Media Production | Recommendation rating: 10.0/10 > > **Pros**: As a production company, our employees may be working 7 days a week, 24-hours a day, anywhere in the world and our AI Bot self-service is available when our Corporate people are not. From a Corporate resource perspective, Rezolve.ai can answer most questions, freeing up time for our Corporate resources to deliver higher value activities to the business. From a technology perspective, Rezolve.ai is available through our web portal, mobile app, and Microsoft Teams via single-sign-on. We developed a custom brand to promote the service. > > **Cons**: The platform is still growing and more features can be added. But, for the features currently available, the solution has great value and is easy to stand up. > > Rezolve.ai îs customer centric. Our service processes needed work and the Rezolve.ai team were there for us. Their people seek feedback, wanting to improve the product and make us successful. We have watched new features come out often. The product is delivering its promise. ----- ### "Rezolve.ai, a good service desk product" — 4.0/5 > **Dr Prasenjit** | *25 November 2020* | Education Management | Recommendation rating: 8.0/10 > > **Pros**: This bot really helps me with its own AI enabled answers to solve several IT-related issues. > > **Cons**: I was expecting more such kind of exciting features. But, yes, I guess the company is in a growing phase and would love to receive more interesting features in near future. > > This became very ease-of-use to our support team which helps me a lot to reduce the workload of our team and distribute it properly. ----- ### "Great knowledge base and help desk tool" — 5.0/5 > **Casey** | *12 October 2021* | Banking | Recommendation rating: 9.0/10 > > **Pros**: We are able to teach the system how to answer our employees questions. This in turn provides a much improved experience for our customers. The help desk also allows the IT staff to monitor and manage tickets. > > **Cons**: As we have used to product and Resolve AI has made improvements, the product has improved and there are no major weaknesses for the purposes we use it for. > > They have been a great company to work, extremely responsive to our request and continue to improve the system. ----- ### "Rezolve is a fforce multiplier\!" — 5.0/5 > **Marcus** | *21 November 2020* | Financial Services | Recommendation rating: 9.0/10 > > **Pros**: This bot has really helped with answering the most basic of questions that flood our help desk and product support queues. > > **Cons**: Nothing at the moment, it's a growing product with some scale issues but the development team is always willing to jump in and assist us with fixes and suggestions. > > The bot is very handy in reducing the workload to our support teams - I mentioned it's like a force multiplier and it really is because the call volume and help desk tickets has been greatly reduced allowing our support teams to actually work on more important problems and track trending issues. ----- Page: 1 / 2\ Next: [Next page](https://www.softwareadvice.ie/software/254186/rezolve-ai?page=2) ## Links - [View on SoftwareAdvice](https://www.softwareadvice.ie/software/254186/rezolve-ai) ## This page is available in the following languages | Locale | URL | | en | | | en-AU | | | en-GB | | | en-IE | | | en-NZ | | ----- ## Structured Data