Access PeopleHR

4.4
Overall rating
Reviews

4.4
Overall rating
Reviews

About Access PeopleHR

Access PeopleHR is a comprehensive human resources (HR) software designed to meet the needs of small to medium-sized businesses. The platform offers a range of features that help companies manage their HR needs more efficiently. It offers a way to manage employee records, performance management and recruitment. It also offers self-service portals for employees to access their personal information and request time off. Access PeopleHR was designed with small and medium-sized businesses in mind and offers a user-friendly interface that is easy to navigate. This means that you can tailor the platform to your specific needs and preferences. The employee records feature allows you to store and manage employee information in one centralised location. This includes personal information, employment history, and other relevant data. The performance management feature helps you to track employee performance over time and provides tools for creating performance reviews, setting goals and tracking progress. The recruitment feature allows you to manage the entire hiring process, from posting job listings to tracking applications, and scheduling interviews. Access PeopleHR's self-service portals for employees is a feature that empowers your employees to take responsibility for their own time off and schedule and reduces the administrative load on your HR department. This can be accessed by a powerful mobile app. We also offer flexible payroll services – from software to a payroll bureau – allowing users to outsource all (or some) of their payroll responsibilities. Our recent acquisition of Paycircle - a cloud-based, collaborative payroll platform for modern payroll bureaus – provides even more depth to our already comprehensive payroll offering. Access People HR is part of The Access Group family, and together we are supporting the world of HR. From supplying HRIS’ for all sized businesses, providing learning content, payroll systems, and much more. This means that as you grow, we’re able to grow with you – supporting you every step of your journey. Prices start at £5 per user, per month.
Access PeopleHR Software - Navigate the PeopleHR suite from Access Button - The launchpad for your HR solutions and any other Access solutions.
Access PeopleHR Software - Get an overview of all the activity that is taking place across the organization from your dashboard.
Access PeopleHR Software - Simply manage the storage, viewing and signing of documents for your organization within our documents module.
Access PeopleHR Software - Drive a culture of continuous development and achieve high employee satisfaction with our Employee Performance solution.
Access PeopleHR Software - Keep your teams up to date and engaged with our Employee engagement solutions.
Access PeopleHR Software - Ensure compliance with Learning lite.
Access PeopleHR video
Access PeopleHR Software - Navigate the PeopleHR suite from Access Button - The launchpad for your HR solutions and any other Access solutions. - thumbnail
Access PeopleHR Software - Get an overview of all the activity that is taking place across the organization from your dashboard. - thumbnail
Access PeopleHR Software - Simply manage the storage, viewing and signing of documents for your organization within our documents module. - thumbnail
Access PeopleHR Software - Drive a culture of continuous development and achieve high employee satisfaction with our Employee Performance solution. - thumbnail
Access PeopleHR Software - Keep your teams up to date and engaged with our Employee engagement solutions. - thumbnail

Access PeopleHR pricing

Access PeopleHR does not have a free version but does offer a free trial. Access PeopleHR paid version starts at £3.00.

Starting Price:
£3.00
Free Version:
No
Free trial:
Yes

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Browse Access PeopleHR Reviews

376 of 376 reviews
Sort by:
John
John
  • Industry: Education Management
  • Company size: 11–50 Employees
  • Used Daily for 6-12 months
  • Review Source
Value for Money
5
Functionality
4
Ease of Use
4
Customer Support
4

4
Reviewed on 11/3/2018

People is a straight-forward and inexpensive service for managing HR needs in your business.

People HR pulled our disparate HR tools from an intranet, spreadsheets and various folders into a single location.
As a SaaS, the value for money is great. The team were very helpful in getting the software set up and it supports most aspects of the business that we run.
There are REST APIs that we are starting to use to allow for anything "non-standard" and these are starting to be used in our organisation.
All in all, it really has helped our business.

Pros

It will cover almost all aspects of HR requirements including timekeeping, holidays, reviews, contracts.
There are some use and "fun" metrics that you can take away about your company from the dashboard.
Line managers receive regular alerts about their teams.
It's a fantastic price for the product.

Cons

Although there is a mobile app, it does need some work.
Timekeeping for employees is flexible, but actually recording time is long-winded.
The UI is simple and straightforward in some areas, but feels a little awkward in others

Verified Reviewer
  • Industry: Philanthropy
  • Company size: 1,001–5,000 Employees
  • Used Weekly for 6-12 months
  • Review Source
Value for Money
4
Functionality
3
Ease of Use
4
Customer Support
4

4
Reviewed on 1/12/2023

A fit for purpose tool

Good system. Some parts of the system leave a little to the imagination, are a bit basic, sometimes released behind competitors but the pricing of the system (in comparison to it's competitors) far outweighs those downsides. We have proposed a number of minor/medium size developments which have been fed into the development sprints and subsequent releases which you wouldnt see with competitors. Strong account management we have seen with the two managers we have had, who can't do enough for us.

Pros

The system met our requirements of a HR & Payroll system.
We fed into their development cycles regularly and it was good to see a number of the changes that we proposed adopted by them in new releases.
The account management was strong, which meant that when we had a problem it was generally fixed within the agreed timelines without the need for escallation.
The system is very well priced, in comparison to the market leading offers.

Cons

The user interface wasn't as strong as some of it's competitors.
The functionality of the system (inclusive of all the add-on's) is a little behind it's competitors but if you are patient, and don't mind waiting the additions come.

Verified Reviewer
  • Industry: Retail
  • Company size: 5,001–10,000 Employees
  • Used Daily for 2+ years
  • Review Source
Value for Money
0
Functionality
4
Ease of Use
3
Customer Support
3

3
Reviewed on 16/8/2023

Cloud-based HR platform

Allows employees the ability to self-serve freeing up HR resource.

Pros

Straight-forward, cloud based HR platform. Easily manage workforce with HR software and payroll process

Cons

Mobile app has a better user interface than the Website with. Some features are more difficult to find on the Website than the app.

Will
  • Industry: Information Technology & Services
  • Company size: 51–200 Employees
  • Used Daily for 2+ years
  • Review Source
Value for Money
0
Functionality
3
Ease of Use
3
Customer Support
0

5
Reviewed on 17/1/2024

It is 'OK'

Overall its 'ok' for a small business and fitted our need at the time
As time as gone on and have experienced other systems, it 'seems' more dated and will struggle to catch up.

Pros

Easy login
Able to book holidays easily
Performance reviews seem intuitive
Applicant Tracking seems 'OK' but having used other systems there are better ones out there

Cons

Lack of searchability of CVs
Lack of integration with well known job boards and services
Lack of auto GDPR features
Candidate communication was done manually in Gmail as didnt integrate with it

Charles
  • Industry: Publishing
  • Company size: 2–10 Employees
  • Used Weekly for 1+ year
  • Review Source
Value for Money
5
Functionality
5
Ease of Use
5
Customer Support
5

5
Reviewed on 23/6/2024

Neat interface

Great tool for timesheet and performance management.

Pros

Its responsive design is amazing and can be used easily on all devices.

Cons

I have been using it for quite a while but I have no issues.

Irfan
  • Industry: Nonprofit Organisation Management
  • Company size: 11–50 Employees
  • Used Weekly for 2+ years
  • Review Source
Value for Money
3
Functionality
3
Ease of Use
4
Customer Support
2

3
Reviewed on 14/2/2024

PeopleHR review

Pros

Ease of administration and simple feel. Value for money was very good a few years ago

Cons

Customer support needs to be better, some areas feel unnecessarily complicated.

Max
  • Industry: Real Estate
  • Company size: 2–10 Employees
  • Used Monthly for 1+ year
  • Review Source
Value for Money
5
Functionality
5
Ease of Use
5
Customer Support
5

5
Reviewed on 8/6/2024

Great software for timesheet management

Overall a nice system for HR related functions.

Pros

It’s mobile friendly and can be accessed on all devices.

Cons

Performance management side sometimes does not work and I face a hard time saving data and retrieving the previously saved records.

Verified Reviewer
  • Industry: Accounting
  • Company size: 11–50 Employees
  • Used Daily for 6-12 months
  • Review Source
Value for Money
0
Functionality
4
Ease of Use
4
Customer Support
0

4
Reviewed on 1/4/2024

Access review

Pros

Logging of time is very easy and makes it easy to store documents.

Cons

Very expensive and the interface looks outdated compared to competitors.

Verified Reviewer
  • Industry: Management Consulting
  • Company size: 11–50 Employees
  • Used Monthly for 2+ years
  • Review Source
Value for Money
0
Functionality
3
Ease of Use
3
Customer Support
0

3
Reviewed on 9/7/2023

Performance management

It has been the main solution for performance reviews, but the other areas such as HR management have been migrated to another system now and we trialing a different performance review solution now.

Pros

Mainly used for performance reviews. The system is relatively simple and enables users to submit reviews and reviewers to respond.

Cons

It lacks some kind of additional functionality around being able to provide scores, weighting, specific inputs for salary and bonus, etc.

Natasha
  • Industry: Human Resources
  • Company size: 51–200 Employees
  • Used Monthly for 1-5 months
  • Review Source
Value for Money
3
Functionality
3
Ease of Use
4
Customer Support
3

4
Reviewed on 26/3/2024

Access People HR - new user

Very easy to set up, logical to use, user friendly as well as administrative role being self explanatory to most levels.

Pros

It is logical to use, appealing as a user to explore.

Cons

I need to explore more in depth processes , and there is not as sufficient guidance as I feel is needed.

Graham
  • Industry: Nonprofit Organisation Management
  • Company size: 51–200 Employees
  • Used Daily for 2+ years
  • Review Source
Value for Money
0
Functionality
4
Ease of Use
4
Customer Support
4

4
Reviewed on 24/3/2023

A good cloud-based HRIS solution for smaller organisations

It's an effective HRIS that can be integrated with a number of their other platforms, so we hope to find new efficiencies over the coming year (integrating with payroll, LMS etc)

Pros

PeopleHR has a really straight forward interface that was quick to roll out across the organisation. We're pleased that they've recently improved their customer support, with lots of guides available (eg for creating custom reports, workflows) and with quick response times to any enquiries that need further investigation.

Cons

It feels like the Performance Review (appraisal) and ATS modules were designed by someone who doesn't work in HR, as we've had difficulty modifying those to suit our needs. We hope that those areas of the system will be redesigned in the future.

Response from The Access Group

Good morning - Thanks for taking the time to share your positive feedback with Access PeopleHR. We really appreciate it, and we'll be sure to pass on your comments to the team. Thanks again, The Access Group

Replied 31/3/2023
Toni
  • Industry: Financial Services
  • Company size: 11–50 Employees
  • Used Daily for 1-5 months
  • Review Source
Value for Money
5
Functionality
5
Ease of Use
5
Customer Support
5

5
Reviewed on 7/2/2023

Great software, and amazing support in set up

This should put a lot of our seperate systems into one which is extremely beneficial.

Pros

The system is very easy to use and modify with lots of automatic functions to set up for efficiency.[sensitive content hidden], the Support Team Leader has been very helpful, and [sensitive content hidden], who carried out our training session, was very informative and enthusiastic

Cons

Only hiccup is adding features like sabatical without having to make the employee a leaver or manually working out A/L. 'Freeze' feature or something would be great.

Response from The Access Group

Hi there - Thank you for taking the time to share your feedback. We really appreciate it, and we'll be sure to pass on your kind comments to the team. Thanks again, The Access Group

Replied 9/2/2023
Janice
  • Industry: Retail
  • Company size: 51–200 Employees
  • Used Daily for 1-5 months
  • Review Source
Value for Money
5
Functionality
5
Ease of Use
5
Customer Support
5

5
Reviewed on 8/2/2023

Lovely little system!

Pros

Ease of use, interface, intuitive software

Cons

working hours could not be added during data load

Response from The Access Group

Good afternoon - Thank you for taking the time to share your feedback. We really appreciate it, and we'll be sure to pass on your kind comments to the team. Thanks again, The Access Group

Replied 9/2/2023
Rebecca
  • Industry: Marketing & Advertising
  • Company size: 51–200 Employees
  • Used Daily for 1+ year
  • Review Source
Value for Money
0
Functionality
3
Ease of Use
4
Customer Support
3

4
Reviewed on 21/5/2018

PeopleHR Review

Pros

- Good UX
- Link from recruitment to staff
- Ability to include a multitude of HR functions on Logbook - i.e. 360 reviews

Cons

Areas for development:
• With GDPR coming in, it would be extremely useful for PeopleHR to have retention dates on documents (this would show under the GDPR when we were required to dispose of the data)
• A automated chase for feedback. For example, if we could input the date of an event (i.e. appraisal) onto the individuals calendar, we could then set up automatic chases at specific time periods before the event.
• A look into how training can be better incorporated into the system
• Option for admin to see all employees calendars at once (similar to google calendars)
• A greater focus of customer service via phone – Online chats are good but email is time consuming. It is also helpful for the PeopleHR IT support for them and the company to be able to share screen to resolve problems
• Remove gender option. There is currently only a binary option for gender. Although we can add more through logbook, those who are already classified as male or female cannot be unticked.
• For admin to be able to view 2+ profiles simultaneously
• When refreshing the employee page, for it to not return to the alphabetically ordered current staff view but where you left of. Or, an option to choose in settings
• We have added our appraisal system via logbook. Our appraisals require individuals to refer back to a word/pdf doc. It would be great for our team to be able to access these documents through logbook when completing the appraisal.
• Statistics - feedback is a fundamental part of our business and the ability to analyse, for example, who has completed feedback over a time period would be extremely valuable
• For certain information to delete automatically on the day after an employees leave date. For example, work email.
• For salary updates to automatically calculate the salary per year based on the hours worked for part time staff
• To notify or automatically delete doubles in the ATS section

Georgina
  • Industry: Construction
  • Company size: 11–50 Employees
  • Used Daily for 2+ years
  • Review Source
Value for Money
3
Functionality
3
Ease of Use
4
Customer Support
3

4
Reviewed on 28/8/2019

If you're looking for a staff management system, you can't go for wrong with People HR.

Overall, the software is good and I would recommend it to a small to medium sized company. The customer support is for the most part great and they do get back to you when you have a problem within an hour. The major technical difficulties we have encountered are frustrating as it creates extra work , however, they do their best to fix things as quickly as possible and keep you up to date with progress.
For us it has helped when the company expanded and we needed to be able to monitor more staff and this is where the reports and planner functions have been invaluable.

Pros

It is easy and simple to use and navigate so any staff with basic IT experience can use it. It has some great features for pulling reports on basically anything within the database and you can customise them extensively if you want to. It has space for inputting lot of information for staff members and is great for time sheets and recording. Other features like the planner are great for giving you an overview of the months/weeks/days ahead and you can set yourself tasks which send reminders to your email if needed.

Cons

For the most part, it works fine, however, we have been using the software for a couple of years now and every time they do a big system update, something seems to go wrong somewhere else in the software. Namely for us, it's time sheets, which can (and has!) cause a huge problem, as we rely on this for a lot of day to day things, from pay roll to budgeting and costs, so when this element glitches, it can be a bit frustrating!

Gaynor
  • Industry: Medical Devices
  • Company size: 51–200 Employees
  • Used Daily for 1+ year
  • Review Source
Value for Money
4
Functionality
4
Ease of Use
4
Customer Support
4

4
Reviewed on 29/8/2019

HR in a nutshell

IT's made holiday maintenance and training recordkeeping much easier. All HR basic tasks are in one place and we have scanned all documents and attached to individuals, doing away with most of the paper files we used to have which is an obvious space saver and going forward is more ecologically friendly.

Pros

This is an excellent, all-in-one-place, HR package for a small company. It has restrictions, but on the whole it's easy to use with good support both in on-line guides and the support team. The structure is very straightforward, menus easy to navigate and covers everything a HR department will need from on-boarding, through induction, training, timekeeping, holidays, disciplinary proceedings etc to leaving.

Cons

Expenses section is an additional extra and is a no-go area. I spent more time on to the helpdesk to it than anything and ended up having to stop using it.
I dislike the fact that you can't order your employees to your choice and maintain that order - or go into that employee and then come back out to go back into the next one, you have to start at the top again and scroll down which is very time consuming if you are working through a number of employees.

Rebecca
  • Industry: Management Consulting
  • Company size: 11–50 Employees
  • Used Daily for 1-5 months
  • Review Source
Value for Money
5
Functionality
5
Ease of Use
4
Customer Support
5

5
Reviewed on 5/9/2017

Excellent customer service and a great system

Thanks again for all your help and support! We cant wait to fully start making the most of the system!

Pros

The customer service is outstanding. We are a small company so implementing a system like this is a big deal for us- we were looking at simplifying operations as we currently use different systems for holiday booking, employee praise and expenses. I therefore had hundreds of questions to ensure that we were making the right decisions. The chat feature is extremely useful as you get a quick response to questions and do not have to leave the system to ask. Special thanks to customer service agent who has been very helpful even when I have been asking multiple questions on a daily basis!

The system is easy to use and has lots of great features which are really good value for money. I have looked at many other systems and this one definitely came out top for value for money, features and customer support.

Cons

Some of the settings are complicated to find and change- would be better if they were all in a centralized location- however once all set up this is a minor inconvenience.

The pulse surveys are a great addition- however it would be good if you could access this from the desktop site and also could have the option of making these anonymous.

The expenses section- we use Expensify currently- would be useful if you could scan receipts for information so the form auto fills as this is how it worked in Expensify but just a minor con.

Finally, we allow our employees to Swap their normal working days- would be good if there was a specific capability for this rather than adding as an event as this allows you to swap out and not guarantee that the employee has swapped out also.

Warren
  • Company size: 201–500 Employees
  • Used for 2+ years
  • Review Source
Value for Money
5
Functionality
5
Ease of Use
5
Customer Support
5

5
Reviewed on 31/7/2017

Great System and Very USer Friendly

Pros

>Query Builder - Easy to use report builder to extract information from the system, I use this feature for the bulk of our payroll data. You can customise each query and save it so you can use again. It also has a filter feature so you can filter your data for a specific period, location or company. You can extract most data from the system using this feature.

> Employee Planner - Very easy and user friendly layout, can instantly see sicknesses, absence and holiday for the current month or year. Easy for managers to log and manage.

>Documents - Easy to store all employee personnel documents electronically. It also has a signature option where you can request for a document to be signed. We use this feature to issue contract, changes in terms and regulator training. You can also extract a report using the query feature to check who has/hasn't signed.

Cons

the only con I have is probably the dashboard could probably be updated and be more interactive. Also the data when you export into excel (especially sickness/absence) comes out in a custom format which when doesn't work from a payroll point of view when using for deductions.

Sally
  • Industry: Retail
  • Company size: 51–200 Employees
  • Used Daily for 2+ years
  • Review Source
Value for Money
5
Functionality
5
Ease of Use
5
Customer Support
5

5
Reviewed on 16/8/2017

Having used a number of HR Platforms, People HR is by far the best

Think you can tell I really love People HR, it makes my job as a HR Consultant so much easier having everything in one place.
I particularly like the queries facility, and probably use it everyday for something.
Also if I have a question I usually try the 'get help' tab but if I struggle the help desk guys are great too.

Pros

People HR is a very intuitive piece of software, its just so easy to operate.
We've watched it grow as our business needs change, not only can you use it for basic tasks like monitoring holidays and absence.
It is possible to run the full employee life cycle of an employee from recruitment via the ATS tab to monitoring the employee's progress via the progress tab.
We've recently used the facility to upload payslips to our system which will be a huge saving in stamps and stuffing envelopes!

Cons

Sometimes the queries facility baffles me, there are so many options, not really a con just a comment.

Ruth
  • Industry: Pharmaceuticals
  • Company size: 51–200 Employees
  • Used Daily for 1+ year
  • Review Source
Value for Money
5
Functionality
5
Ease of Use
5
Customer Support
5

5
Reviewed on 3/7/2017

Excellent system which makes transactional HR activity so easy to use for administrators,...

I have worked with many HR systems over the years which have been restrictive, cumbersome, difficult to use. PeopleHR is none of these. It is an easy to use , flexible, reliable system which continues to improve month on month. The support function is second to none. They always resolve any queries or problems quickly and efficiently and the' how to' guides are very helpful in both written and video format. Highly recommended.

Pros

Cloud based so easy to access from anywhere including mobile access
Easy to use and navigate with great support centre and advice readily available either online or by phone
Supports all transactional activity and much much more including performance management, recruitment (end to end), training
Templates provided which can be adapted to suit the indidvidal business
Easy to run and export queries and reports
Continually being improved with end user feedback taken on board
Great value for money

Cons

Expenses module currently only available by mobile App.
Bulk upload functionality limited at present

Stuart
  • Industry: Staffing & Recruiting
  • Company size: 11–50 Employees
  • Used for 2+ years
  • Review Source
Value for Money
5
Functionality
5
Ease of Use
4
Customer Support
5

5
Reviewed on 27/7/2017

IT Training and Systems Support

We’ve been using PeopleHR – or PHR as we call it – for quite some time now and have become heavily reliant on its many features. The customisation of bespoke screens has helped us stream-line some of our internal processes such as providing an audit trail of authorities for things like equipment issue and return, or system access approval. For us - PeopleHR is an ideal tool with its many flexible features and functionality – from working hours, absence and holiday recording, to management and e-signing of documentation. The Support Team also provide great service and quick responses to any questions.
What's not to like !

Pros

Lots of flexibility - if you need a particular "thing" which isnt covered - just build your own screen!
Reporting and exporting is so easy - especially with Query Builder which can be given to teams to extract information relevant to them.
Management of Absence and Annual Leave is great for individuals and managers alike - with clear information displayed to users.
Configurable access right down to individual level if necessary

Cons

To be honest there aren't any serious issues we have encountered with PeopleHR. In the early days we found the appraisal functionality a little limited but that has been addressed.

Jack
Jack
  • Industry: Retail
  • Company size: 11–50 Employees
  • Used Daily for 2+ years
  • Review Source
Value for Money
0
Functionality
5
Ease of Use
5
Customer Support
0

5
Reviewed on 4/12/2018

Great HR software

Pros

Easy to use the basic functions for a HR novice

Cons

The expenses module isn't as good as other providers

grant
grant
  • Industry: Financial Services
  • Company size: 51–200 Employees
  • Used Daily for 1+ year
  • Review Source
Value for Money
3
Functionality
3
Ease of Use
5
Customer Support
3

4
Reviewed on 20/3/2018

Very easy to use team organiser with simple layout

Pros

Very intuitive interface for organising team holidays, sickness etc... huge improvement on more traditional HR software

Cons

Possibly a few unnecessary features that slightly clutter the UI (anyone ever used a 'Thanks' badge)

Nicola
  • Industry: Insurance
  • Company size: 201–500 Employees
  • Used Daily for 2+ years
  • Review Source
Value for Money
0
Functionality
4
Ease of Use
4
Customer Support
5

4
Reviewed on 17/1/2018

User friendly!

For me, the best part of the software is the 'Chat' interface with customer support and the developers. On occasion I don't want to sift through user guides, especially when I don't know what I want. I found them to be knowledgeable problem solvers.

Pros

Straight forward software built with the end user in mind - the employees. From inputting the initial data to updating existing fields is simple and intuitive. Running a query on your data is quick and easy. No advanced excel skills required.

Cons

The freedom to type anything into some fields can be vexing if your are running reports and want a standard output. Sometimes enforced formatting would be welcomed.

CAROLE
  • Industry: Medical Practice
  • Company size: 51–200 Employees
  • Used Daily for 2+ years
  • Review Source
Value for Money
5
Functionality
5
Ease of Use
5
Customer Support
5

5
Reviewed on 21/9/2017

So helpful!

The help team are always available - you can read your help answers later by email if you're not on the system at the time the answer comes back - which is usually straight away or within 20 minutes. There's little emoji's to rate your reply too - they are very happy to please. Its a very user friendly system.

Pros

Everything in one place! the system can be adapted to your own business with different categories for leave/training/CPD sabbatical - you name it!

emails are sent welcoming new team members

Cons

The photos can appear a bit distorted sometimes, there's nothing else!

The dashboard sometimes isn't relevant to my use;

nathan
  • Industry: Nonprofit Organisation Management
  • Company size: 201–500 Employees
  • Used Daily for 2+ years
  • Review Source
Value for Money
3
Functionality
4
Ease of Use
4
Customer Support
4

4
Reviewed on 6/12/2024

customer review

very positive, would recommend if could make more personalised changes

Pros

easy changes to documents, ease of use, fast procesing

Cons

lack of flexibility, concerns over cost and unable to change system

Jodi
  • Industry: Commercial Real Estate
  • Company size: 11–50 Employees
  • Used Daily for 2+ years
  • Review Source
Value for Money
4
Functionality
5
Ease of Use
5
Customer Support
0

5
Reviewed on 18/12/2023

Easy to use HR software

Overall really happy with this software - it makes managing the team smooth and straightforward.

Pros

The interface is simple to use from a management perspective, as well as for individuals to request annual leave. I am not sure how we managed our HR / leave process before this software.

Cons

Some of the menus can be a bit tricky to locate what you are looking for initially.

Peter
  • Industry: Utilities
  • Company size: 11–50 Employees
  • Used Weekly for 1+ year
  • Review Source
Value for Money
1
Functionality
1
Ease of Use
1
Customer Support
1

1
Reviewed on 8/9/2023

Worst system to use for expenses

The worst to be honest, useless app, why you can't submit expenses on the PC version of the app is beyond me.. why only allow expenses to be submitted on the app. Fine if you can guarantee it works but there is no alternative.

Pros

There are very little pros for the mobile app - it's useless and never works properly

Cons

Sometimes the app works and sometimes it says you need to launch in Microsoft Edge.. when my default browser on my phone is Microsoft Edge. Clear the cache and cookies and still it says 'open in Edge?' even though it is opening in Edge. Tried to report this numerous times to PeopleHR and they give no helpful advice. Sometimes it works, sometimes you get the error message and it just loops around. Our internal IT have checked everything and there are no security restrictions, and as it sometimes works and sometimes doesn't it's a software issue. Also when you can get onto the platform to submit expenses, if you save them before submitting they just disappear.

Nicolas
  • Industry: Consumer Goods
  • Company size: 11–50 Employees
  • Used Weekly for 2+ years
  • Review Source
Value for Money
0
Functionality
5
Ease of Use
5
Customer Support
0

5
Reviewed on 10/1/2024

Quite complete

Pros

Not the easiest one to approach as this is quite a complete solution, but once a few manual queries have been worked out, it then becomes easy to sort out all the reports needed on a monthly basis to work out the monthly payroll.

Cons

Somehow wish we could go further in terms of making scheduling and calculation even easier.

Rebecca
  • Industry: Staffing & Recruiting
  • Company size: 11–50 Employees
  • Used Weekly for 2+ years
  • Review Source
Value for Money
4
Functionality
5
Ease of Use
5
Customer Support
5

5
Reviewed on 24/5/2023

PeopleHR review ⭐

All round a good service with many good features to aide our work.

Pros

PeopleHR is user friendly and easy to maneuver around. ATS is super useful and aids internal recruitment greatly. The planner section is concise and allows a view over team holidays quickly and easily.

Cons

If the planner integrated with outlook calendar, that would be fabulous in order to keep up with who is in and out of the office without having to go and check.

Marco
  • Industry: Pharmaceuticals
  • Company size: 10,000+ Employees
  • Used Daily for 1+ year
  • Review Source
Value for Money
5
Functionality
5
Ease of Use
4
Customer Support
5

5
Reviewed on 1/3/2023

My Experience with Access PeopleHR

I'm a happy customer of Access PeopleHR. The system's administration is straightforward, and employees find it easy to use, even those who aren't tech-savvy.

Pros

I have been using Access PeopleHR for some time now, and I am very impressed with the system's usability and advanced features.

Cons

Access PeopleHR is an excellent system, the performance module could use some improvements. It's not as customizable as other areas of the system, and the manager's sections cannot be reworded.

Response from The Access Group

Good morning Marco - Thanks for taking the time to share your positive feedback with Access PeopleHR. We really appreciate it, and we'll be sure to pass on your comments to the team. Thanks again, The Access Group

Replied 10/3/2023
Holly
  • Industry: Nonprofit Organisation Management
  • Company size: 11–50 Employees
  • Used Daily for 1-5 months
  • Review Source
Value for Money
4
Functionality
4
Ease of Use
4
Customer Support
0

5
Reviewed on 23/2/2023

Great implementation process

We have only just commenced using the software, so this review is purely related to the implementation team. The process has been very smooth throughout. [sensitive content hidden] was always on hand to answer any questions before we made the purchase and [sensitive content hidden] provided help and support during the implementation period. Both were friendly, easy to contact and quick to respond to all queries which made the process quick and easy. [sensitive content hidden] , who conducted our training, was very knowledgeable about the system. Thanks team!

Pros

The software seems to cover everything we need it to administrate our HR needs. It is intuitive to use and the help videos and articles provide further detail when needed.

Cons

Currently the software seems to do most things that we need. We were not able to use the LOS leave accrual rules as there wasn't the option to award our staff with an extra day on their service anniversary.

Alternatives Considered

Employment Hero and Breathe

Reasons for Switching to Access PeopleHR

Employment hero looked great but data was not hosted in the UK which was too high risk for us. Breathe didn't have as many features as PeopleHR.

Response from The Access Group

Good morning - Thanks for taking the time to share your feedback. We really appreciate it. Thanks again, The Access Group

Replied 27/2/2023
Shaun
  • Industry: Financial Services
  • Company size: 201–500 Employees
  • Used Weekly for 6-12 months
  • Review Source
Value for Money
4
Functionality
4
Ease of Use
4
Customer Support
3

4
Reviewed on 1/3/2023

Access PeopleHR Great software Adequate Customer Support

The software has been reliable and useful to the business however the after sales care and support ticket times to resolution could be better

Pros

The software has a great UI that clearly on effectively manages and displays the required information from a user or HR representatives point of view

Cons

The support ticket system is quite slow at times, and they can be difficult to reach on the phone.

Response from The Access Group

Morning Shaun - Thanks for taking the time to share your positive feedback with Access PeopleHR. We really appreciate it, and we'll be sure to pass on your comments to the team. Thanks again, The Access Group

Replied 10/3/2023
Laura
  • Industry: Human Resources
  • Company size: 2–10 Employees
  • Used Daily for 2+ years
  • Review Source
Value for Money
3
Functionality
3
Ease of Use
4
Customer Support
4

4
Reviewed on 1/2/2023

Great software

Fabulous

Pros

Easy to use.Amazing to keep track of holidays

Cons

Only for easy work patterns. some complex shifts harder to put on

Response from The Access Group

Good morning - Thank you for taking the time to share your feedback. We really appreciate it, and we'll be sure to pass on your kind comments to the team. Thanks again, The Access Group

Replied 6/2/2023
Teresa
  • Industry: Executive Office
  • Company size: 51–200 Employees
  • Used Daily for 1-5 months
  • Review Source
Value for Money
3
Functionality
4
Ease of Use
4
Customer Support
4

5
Reviewed on 1/2/2023

Implementing PeopleHR for acquired business

Great to have everything in one place, we were using several systems previously.

Pros

Easy and intuitive to use. Required little training for staff on the basic functions.

Cons

The link sent to users expires after a certain time. So once everyone had been uploaded, by the time we had told everyone about it the link had expired. Secondly, it is time consuming having to re-enter everyone's email address in order to re-sent them the link and because of the first point, had to be done for every employee. I assumed there would have been a "bulk" send option but there was not.

Response from The Access Group

Good morning - Thank you for taking the time to share your feedback. We really appreciate it, and we'll be sure to pass on your kind comments to the team. Thanks again, The Access Group

Replied 6/2/2023
Christian
  • Industry: Real Estate
  • Company size: 2–10 Employees
  • Used Weekly for 1-5 months
  • Review Source
Value for Money
5
Functionality
5
Ease of Use
5
Customer Support
5

5
Reviewed on 31/1/2023

Excellent product

Excellent, [sensitive content hidden] was great in walking me through the initial set up, she was very personable and accommodating, incredibly flexible around my schedule and was very quick in coming back to me with any queries. [sensitive content hidden] was a pleasure to work with and incredibly knowledgeable in her field.

Pros

Ease of use and set up was something that really attracted me and something that has been implemented into my team with ease.I am really happy with it and I feel like it will make a huge difference to my business

Cons

How things are not pre loaded in and that my team work a rota for weekends which is agreed a month in advance but there is no set option for this on the system so we have to do things differently on the system to log it

Response from The Access Group

Good morning - Thank you for taking the time to share your feedback. We really appreciate it, and we'll be sure to pass on your kind comments to the team. Thanks again, The Access Group

Replied 6/2/2023
Gemma
  • Industry: Accounting
  • Company size: 11–50 Employees
  • Used Weekly for 1+ year
  • Review Source
Value for Money
5
Functionality
5
Ease of Use
5
Customer Support
5

5
Reviewed on 1/2/2023

Great system

Excellent and easy system to use. Great for managing HR records and performance review management.

Pros

It's easy to navigate and and has some great functions.

Cons

More ways to access your employee records.

Response from The Access Group

Good morning - Thank you for taking the time to share your feedback. We really appreciate it, and we'll be sure to pass on your kind comments to the team. Thanks again, The Access Group

Replied 6/2/2023
Iain
  • Industry: Computer Software
  • Company size: 51–200 Employees
  • Used Daily for 1-5 months
  • Review Source
Value for Money
4
Functionality
3
Ease of Use
5
Customer Support
3

4
Reviewed on 25/9/2018

A good HR system with great potential

Although I've listed more Cons than Pros the system is good and I'm enjoying using it, but its by no means perfect. As long as you go into the PeopleHR experience with your eyes open and a realistic expectations you will find the system easy to use functional and it will add value to your business.

None off my Cons are show stoppers they are more annoying than anything, but loads of annoying niggles can add up. Having used many HR systems over the years they all have quirks and limitations, PeopleHR are very proactive and I'm sure these will all be addressed in the future

Pros

The People HR platform is a easy to use and relativity simple HR platform that gives small / medium sized businesses a flexible HR solution. We've been able to get up and running in a few weeks with little intervention from the People team, which is a testament to the usability of the system. Out of the 11 platforms we looked at People gave us the best value and of offered the widest amount of functionality. The system is constantly being developed with new functions and features being added on a regular basis, due to the modular nature of the system you can cherry pick the parts of the system you need to use helping with the deployment process.

The ability to create custom forms (though the logbook) adds a unique level of on the fly customization which lets you capture additional data removing the use of third party tools.

There is a decent amount of supporting documentation (written & video content) which makes getting going really easy.

The reporting out of the system is also really solid and very flexible.

You can load your own data !!! (this is a great feature)

Cons

The custom logbook forms are good but are also very limited, and working with them can be frustrating . It can take some very creative thinking to get them to behave in the way you want, this can be very frustrating. (this feature has so much potential and more development would greatly enhance the functionality and impact the system has)

The ripple workflow engine is very "unique" and does require a solid understanding of the system to make best use of it. There isn't a "test now" button which means when you build a workflow, you have to sit about waiting to see if its worked which is time consuming and a little frustrating.

The guys on he support desk are really knowledgeable, although it can take along time to get the right answer out of them. They are prone to making assumptions about your request with out fully understanding your requirements, and you end up going round the houses.

There isn't a customer roadmap showing platform development, understanding whats being worked on would be really useful.

Training matrix offers little functionality and currently isn't very usable

After a few weeks of use you start to notice there are lot of unnecessary clicks when navigating the system, e.g. to jump between employee records takes 4/5 clicks, when making a single change across multiple records this can become very annoying.

There are parts of the system where you assume you will be able to click on something e.g. when looking at a line manager you can see all their direct reports listed, but you cant click on them to view their profile. Cant click on employee profiles from the org chart

To assign an employee goals they have to have an active performance review

You cant have goals linked / team goals

If you want to add the same goals across team you have to copy and paste each goal to every individual team member

The performance review isn't "smart" there is no ability to add weighted questions.

You cant have an employee involved in more than one performance review at a time.

No ability to plot your staff into a 9 box talent matrix using the outcome from the performance review (having to do this off system using a separate tool)

The implementation process is a little vague, with little project management from their side. e.g. handing over data to be uploaded and not being told when this will happen.

Our system training is being delivered after having the system for 2 months, we could be using elements of the system completely wrong and wouldn't know.

When uploading data into the system, the data was "adjusted" by the system during the upload process which caused a random (/nr) command to be added to all our employee addresses, I still haven't had a response as to what happened. This means i have to go through 110 employees and remove this manually....

Verified Reviewer
  • Industry: Entertainment
  • Company size: 51–200 Employees
  • Used Daily for 1+ year
  • Review Source
Value for Money
1
Functionality
3
Ease of Use
1
Customer Support
3

1
Reviewed on 13/1/2022

A terrible product

Pros

Honestly, nothing. It's not easy to use, it crashes all the time, everything is so many more steps than it needs to be, I can go on, but I'll save it for the cons.

Oh, maybe the mobile app, that's not bad.

Cons

This whole product makes no sense at all. Everything you want to do on the platform is completely extra confusing and not simple AT ALL. The program crashes almost weekly when you want to use it from a HR perspective daily, this becomes very annoying.

The user interface is from the 90's, extremely ugly. Almost every single task on this system is painful, it makes you dread want to use it. I've never experienced anything like it, it's very different to every other system in our toolbox, and for all the wrong reasons. They need to take a long hard look at this system and redesign it from the ground up. Yes, you have a nice app, but 95% of people don't use a HRIS app, they use the web page.

Alternatives Considered

Personio and BambooHR

Reasons for Choosing Access PeopleHR

We thought this was a better option, and hibob was trying to charge us extra for something we didn't need. Little did we know, we'd regret this

Switched From

Bob

Reasons for Switching to Access PeopleHR

BambooHR rejected our business
Daniel
  • Industry: Logistics & Supply Chain
  • Company size: 201–500 Employees
  • Used Daily for 2+ years
  • Review Source
Value for Money
3
Functionality
3
Ease of Use
3
Customer Support
1

1
Reviewed on 20/7/2020

Shocking privacy risks

Pros

Easy to use, easy to set up. Fine for a company which wants unbridled access for all staff, but serious concerns around internal company privacy and security with some of the new features. Good for small, single office companies where everything is open.

Cons

The product was looking good and then they released an app which allows the entire company to join a group chat. As a company with very careful data handling controls and locked down teams we were absolutely shocked they would roll this out. This means self service has to be disabled and renders the product almost useless. Very unsettling that a company would just role these features out without thinking through the consequences.

With the planner individuals can see their managers planner and all their team mates - which may be great for a small office but a bit of a privacy breach for many people and companies. Very surprised we can't turn off planner access for their team / department colleagues.

Customer service is generally intercom, intercom chat bot and links to articles so a bit hit and miss.

Response from The Access Group

Thanks for reviewing People HR.

We appreciate your wish to disable chat in certain scenarios, but we have decided against developing this option.

This is partly influenced by our research around engagement during the COVID-19 pandemic. But fundamentally, we believe communication is key in most organisations, and we don't want to put barriers in the way of that. Instead of building limitations, we encourage sensible use for work-related purposes.

We're proud of the security our chat offers: TLS1.2+ to encrypt the messages in transit, and AES256 to encrypt the messages at rest. Our chat also helps users to guarantee they are messaging colleagues, instead of untrusted recipients. The functionality is GDPR compliant, and if you have any concerns then our Data Protection Officer will be happy to discuss them.

I have a call with your colleague tomorrow, and hope to discuss this matter further during that conversation. I hope this helps.

Kind regards

Ranjit
Customer Services Director

Replied 28/7/2020
Louis
  • Industry: Computer Software
  • Company size: 11–50 Employees
  • Used Daily for 1+ year
  • Review Source
Value for Money
4
Functionality
5
Ease of Use
5
Customer Support
4

4
Reviewed on 27/12/2018

The good people at PeopleHR have created a feature rich and versatile Human Resources...

We are extremely happy with People HR 's feature rich software and easy to understand , intuitive implementation . From stem to stern this amazing software
offers summary integration of so many formally disparate Human Resource functions . We highly recommend it's use.

Pros

From an introductory and initial stand point , we most loved the ability to effectively group and to communicate directly with top and the most competitive candidates for open positions at our company . The ATS tracking system from People HR makes this tasks quite manageable. The ATS feature has streamlined and consolidated our approach to posting new information on available positions and allows consistent and effective collection of all information relative to the hiring and vetting process. This is an absolute advantage our team is delighted to have. We also loved the attention to detail included in the software package such as the inclusion of customized signatures which can be formatted and included in all forms of email communication with prospective candidates.
Finally People HR's "A C A" tracking further allows us to keep track with regulatory and compliance requirements grouped by employee as legal changes present themselves. This features keeps us as agile as we need . Finally the inclusion of a mobile app makes a fine support tool for maximum portability.

Cons

We did find that our experience with customer service during the initial installation stages was not as reactive as we would like , but this is easily
navigated through the use online tutorials and plentiful support groups to answer fundamental questions and install issues.

Adam
  • Industry: Philanthropy
  • Company size: 51–200 Employees
  • Used Daily for 1+ year
  • Review Source
Value for Money
5
Functionality
4
Ease of Use
5
Customer Support
5

4
Reviewed on 6/3/2018

Intuitive, clean and simple

For SMEs who have the infrastructure to run a cloud-based system, it is great value and is deceptively powerful. Like all subscription based products, it is constantly evolving and growing and they are very willing to listen to feedback and feature requests. Customer service is friendly, effective and second to none. It is much cheaper than competitors that don't offer a great deal more in functionality and if you are shifting from paper and Excel spreadsheets, you won't to be sorry you made the move.

Pros

It is easy to use even for non-technical staff, so it is relatively easy to implement even with a workforce that has predominantly not grown up in the digital age.
It is simple yet sufficiently customizable to enable it to be shaped to many if not all of the idiosyncrasies of your own organisation.
It is modular, so you can take (and pay for) only as much functionality as us useful to you or that your organisation can cope with.
The customer service is excellent. Queries are dealt with quickly and satisfactorily, which is important with an evolving product like this which is constantly in improving development.

Cons

There are times when I've felt I'd like a tiny bit more ability to alter things or building upon them. An example is the 'return to work' functionality, in which I would like the ability to add a few more questions or to alter the tone of the existing questions. There are ways to work around this but I'd like to be able to do it within the native functionality of that area of the software. But as I say, if I feel that strongly about this there are workarounds available so this is more about the ability to tweak to the nth degree of personal Al taste, and of course they have to stop someone...but the ability to add custom fields to any area of the programme (or even just to forms that already exist) would be a big plus in my view.

Maria
  • Industry: Arts & Crafts
  • Company size: 11–50 Employees
  • Used Daily for 6-12 months
  • Review Source
Value for Money
5
Functionality
4
Ease of Use
5
Customer Support
5

4
Reviewed on 28/8/2019

Easy to use, affordable HR software

- Applicant tracking
- Performance management
- Housing policies
- Basic reporting
- Holiday requests
- Salary information

Pros

PeopleHR offers so many more features than most comparable software. I've been really impressed by the applicant tracking system, we've made many new hires through it and it has saved us a lot of money.

Everything is in one place and it's user-friendly.

Cons

There are a couple of bits that need refining, e.g. you can award someone half a day of TOIL but they can't enter it into the system on the same day as half a day of holiday.

The performance management is good but it would be better if it were a little more customisable in format, Managers are required to enter something in every box in order to close the review, which can be a menial task if they have no comment on that particular question.

Alternatives Considered

Breezy, IRIS HR Professional and BambooHR

Reasons for Choosing Access PeopleHR

Staff Squared cost about the same but had much fewer features. I think the performance management and ATS in PeopleHR were our main reason for switching.

Switched From

Breezy, IRIS HR Professional and BambooHR

Reasons for Switching to Access PeopleHR

Price point was more reasonable for the features and as we are a small business we couldn't afford a huge amount on HR software.
Victoria
  • Industry: Medical Practice
  • Company size: 51–200 Employees
  • Used Daily for 2+ years
  • Review Source
Value for Money
4
Functionality
3
Ease of Use
3
Customer Support
5

3
Reviewed on 15/8/2017

Good product if you are looking for a simple, easy to use HR system.

Nice system but limited. There are functions that could be expanded and become more flexible. Generally this system is sold as a simple product that will give a small business the basics but doesn't scale very well. If you want something more substantial and flexible or want to utilize data this may not be the system for you.

Pros

People HR is user friendly, looks good and simple to train staff, managers and admin in. It comes with an org chart with photos which is helpful but would be nice if this could be exported. Reporting is simple for general information. Task list is useful. Holidays and absence can be approved or declined without having to log which is a nice touch. Support is always available to help and staff are very friendly.

Cons

Not a great system if you want to use your HR data, reports are very simple and cannot be run for a certain period - for example, if I wanted to know the headcount at the end of last tax year it couldn't tell me. Address reports cannot be used for mail merge outside of the system without laborious manual manipulation. Task list is limited in that when an admin leaves the business their tasks cannot be reallocated without help for Support. There are notification emails that can go to managers but these cannot be tailored. When a person moves to part time hours the system will not automatically recalculate holidays in line with OTE.

Kristy
  • Industry: Food & Beverages
  • Company size: 51–200 Employees
  • Used Daily for 2+ years
  • Review Source
Value for Money
5
Functionality
4
Ease of Use
5
Customer Support
5

5
Reviewed on 28/8/2019

A very happy customer!

Pros

That they take on board the feedback from users and are pushing out really good updates. Most recently, the updated features of the logbook designer, which are fantastic from the perspective of helping to automate processes and create a better audit trail for HR/Line Managers. I can't fault the customer service, who have always come back to me whenever I have had an issue.

Cons

The performance module is a bit clunky and isn't as customisable as other areas of the system, and could do with having the ability to reword the manager's sections. That being said we have adapted the logbook function with something simpler as this better suits the needs of our business.

Alternatives Considered

IRIS HR Professional and BambooHR

Reasons for Switching to Access PeopleHR

The system set up and admin. The usability for employees is so simple which is helpful with staff who aren't so tech-savvy.
Alice
  • Industry: Staffing & Recruiting
  • Company size: 51–200 Employees
  • Used Daily for 2+ years
  • Review Source
Value for Money
3
Functionality
4
Ease of Use
3
Customer Support
4

3
Reviewed on 15/8/2017

People HR, solid could do more...

I'm sure some of my cons can be resolved and further training on the system would improve my knowledge. People Hr has the potential to be a non corporate HR system but is in-between at the minute.

Pros

It provides a clear structure for a HR user to input employee data
It has the ability to group employee data from a wide range of sources and information to get a complete view of an individual
Sections such as the logbook are bespoke and can be edited to create your own forms and data capture
There are self service options so line managers and employees can update their personal data

Cons

It has limited complex reporting functionality, meaning i export CSV's to run reports externally from the system
It feels like a back end system and could benefit from a UI update for hiring managers and employees for the self serve options to drive adoption and useage
There is a chat function to ask questions from an online service team. There advice is good and helpful but very slow to respond. Feels less real time chat and more like an email function

Beatriz
  • Industry: Health, Wellness & Fitness
  • Company size: 201–500 Employees
  • Used Daily for 1-5 months
  • Review Source
Value for Money
1
Functionality
1
Ease of Use
1
Customer Support
1

1
Reviewed on 4/8/2022

Ghosted before even starting- Stay away from it!

Awful and unprofessional. The sales team very nice but as soon as we signed the contract and paid, we were asked to pay 20K more which we obviously refused, even that they confirmed before signing that there would be no further payments. No one has reached out to us, we have been chasing for over a month now to start with the implementation and no one is getting back to us. Stay away from it and listen to the reviews. We are currently seeking legal advice on this as it is appalling.

Pros

The software has a lot of capabilities and comes across as an amazing solution

Cons

I have not been able to use it yet as they have not kicked off the project

Alternatives Considered

iTrent and Ciphr

Reasons for Choosing Access PeopleHR

The system was not fit for the nature of the business and is unable to cope with casual workforce needs. Very basic, recommend for companies with monday to friday kind of jobs but not for anything more complex.

Switched From

IRIS Cascade

Reasons for Switching to Access PeopleHR

The product comes across as very modern and a overall solution to our needs, even that it was significantly more expensive, the payroll and timesheets part was very thorough for a business with lots of casual workers.
Denise
  • Industry: Information Technology & Services
  • Company size: 11–50 Employees
  • Used Daily for 1+ year
  • Review Source
Value for Money
5
Functionality
4
Ease of Use
5
Customer Support
4

5
Reviewed on 28/8/2019

Great for this SME

People HR Saves me valuable time, it generates reports easily and gives me the confidence my records are secure and GDPR compliant.

Pros

The cost and scale-ability was our immediate reason for shortlisting People HR. It was very important the employees could correct their own data. We like the mobile app for the team so that employee can upload expenses on the go or book a holiday at any time. As the Administrator I find the software very user friendly and bulk uploads save me many hours of work. When we first uploaded our data it was a really simple process. I use this for 3 companies with different account levels and it works perfectly for each company.

Cons

I would like to be able to use the recruiter tools and the performance management but the permanent cost to upgrade outweigh the time they can save me when operating a small company.

Alternatives Considered

BambooHR

Reasons for Switching to Access PeopleHR

It cme to cost. Bamboo was the bells and whistles dream tool but the costs were out of my budget.
Gemma
  • Industry: Retail
  • Company size: 51–200 Employees
  • Used Daily for 1+ year
  • Review Source
Value for Money
5
Functionality
4
Ease of Use
4
Customer Support
5

5
Reviewed on 29/8/2019

People HR- The best HR system I have used!

People HR has helped drive efficiencies across the business and as a stand alone HR role, it has definitely helped me keep on top of admin as well as ensuring Management are accountable for the HR actions in their teams. I would recommend this system to any HR professional!

Pros

The training we received from People HR on site was really informative and engaging.
It has streamlined Management admin- previously manual timesheets were being completed by all Managers across the business. I love the fact that People HR are constantly updating the system for the better- at no additional cost!
The 'Thanks' section of the system has proved very popular and it is great to see not just Management but other employees thanking each other, which in turn has increased our recognition score on our employee engagement survey.

Cons

It would have been ideal to have a rota system built into People HR as we are a retailing industry, but we had to purchase a separate system software for this.

Alternatives Considered

UKG Ready
Tim
  • Industry: Wholesale
  • Company size: 51–200 Employees
  • Used Daily for 6-12 months
  • Review Source
Value for Money
5
Functionality
5
Ease of Use
4
Customer Support
5

5
Reviewed on 28/8/2019

PeopleHR Review

The real strength of people is its people! It's refreshing to find a company that walks its talk on culture and employee brand. They are all extremely helpful, knowledgeable and VERY long suffering and patient with non-technical customers! From the sales team to the help desk team - I cannot praise them high enough.

Pros

The features are very good - wide range and very good value for money

Cons

Very little really . The only criticism is that some of the administrative features are accessed direct from employee records instead of in background settings like you would expect. An example of this is adding a new document - you have to open an employee record, and go to the add documents - and you are then given an option to create a new template. This is not very intuitive. There is an excellent logbooks facility in which you can create custom logbooks for every conceivable record you might want - this also was accessed from an employees record but they have just moved this to its own section in admin settings. They need to do the same for the other areas as well.

Alternatives Considered

Zoho Recruit, Bob and BambooHR

Reasons for Switching to Access PeopleHR

The service was exemplary from beginning to end.
376 reviews

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