---
description: Review of Pobuca Experience Cloud Software: system overview, features, price and cost information. Get free demos and compare to similar programs on Software Advice Ireland.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/software_advice/og_logo-55146305bbe7b450bea05c18e9be9c9a.png
title: Pobuca Experience Cloud | Reviews, Pricing & Demos - SoftwareAdvice IE
---

Breadcrumb: [Home](/) > [Customer Experience Software](/directory/4574/customer-experience/software) > [Pobuca Experience Cloud](/software/254379/customer-voice)

# Pobuca Experience Cloud

Canonical: https://www.softwareadvice.ie/software/254379/customer-voice

> Pobuca Experience Cloud is a customer experience and loyalty management platform serving B2C, B2B, and franchise businesses across retail, food service, and hospitality industries. The software is deployed cloud-based, making it accessible from any device with an internet connection. Core features include loyalty program management, customer data collection, omnichannel marketing automation, and AI-powered analytics. These tools help businesses track customer behavior, segment audiences, and deliver personalized campaigns across email, SMS, and social channels. Pobuca Experience Cloud also offers coupon and reward management, helping businesses drive repeat purchases and measure campaign performance. Franchise and multi-location businesses can manage customer engagement across all locations from a single platform. Support is available around the clock through a knowledge base, email, and live chat, so teams can get help whenever needed.
> 
> Verdict: Rated **4.5/5** by 2 users. Top-rated for **Likelihood to recommend**.

-----

## Quick Stats & Ratings

| Metric | Rating | Detail |
| **Overall** | **4.5/5** | 2 Reviews |
| Ease of Use | 4.5/5 | Based on overall reviews |
| Customer Support | 4.0/5 | Based on overall reviews |
| Value for Money | 4.0/5 | Based on overall reviews |
| Features | 4.5/5 | Based on overall reviews |
| Recommendation percentage | 90% | (9/10 Likelihood to recommend) |

## About the vendor

- **Company**: Pobuca
- **Location**: London, US
- **Founded**: 2015

## Commercial Context

- **Starting Price**: €900.00
- **Pricing model**: Flat Rate (Free version available) (Free Trial)
- **Target Audience**: Self Employed, 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+
- **Deployment & Platforms**: Cloud, SaaS, Web-based
- **Supported Languages**: Bulgarian, English, Greek
- **Available Countries**: Argentina, Germany, Greece, United Kingdom, United States

## Features

- API
- Access Controls/Permissions
- Alerts/Notifications
- CRM
- Customer Journey Mapping
- Customer Segmentation
- Customisable Branding
- Customisable Forms
- Customisable Reports
- Customisable Templates
- Customizable Fields
- Dashboard
- Data Visualisation
- Drag & Drop
- Email Management
- Engagement Tracking
- Feedback Management
- Knowledge Management
- Multi-Channel Communication
- Multi-Channel Data Collection

## Support Options

- Email/Help Desk
- FAQs/Forum
- Knowledge Base
- Phone Support

## Category

- [Customer Experience Software](https://www.softwareadvice.ie/directory/4574/customer-experience/software)

## Related Categories

- [Customer Experience Software](https://www.softwareadvice.ie/directory/4574/customer-experience/software)
- [Field Sales Software](https://www.softwareadvice.ie/directory/4475/field-sales/software)
- [Customer Loyalty Software](https://www.softwareadvice.ie/directory/4383/customer-loyalty/software)
- [AI Sales Assistant Software](https://www.softwareadvice.ie/directory/4614/ai-sales-assistant/software)
- [Speech Analytics Software](https://www.softwareadvice.ie/directory/4646/speech-analytics/software)

## Alternatives

1. [Jotform](https://www.softwareadvice.ie/software/433821/jotform) — 4.7/5 (2927 reviews)
2. [Bitrix24](https://www.softwareadvice.ie/software/128326/bitrix24) — 4.2/5 (1005 reviews)
3. [Zoho CRM](https://www.softwareadvice.ie/software/392464/zoho-crm) — 4.3/5 (7003 reviews)
4. [SurveyMonkey](https://www.softwareadvice.ie/software/157864/surveymonkey) — 4.6/5 (10513 reviews)
5. [Freshdesk](https://www.softwareadvice.ie/software/110247/freshdesk) — 4.5/5 (3486 reviews)

## Reviews

### "It’s a great tool, totally recommended\!" — 5.0/5

> **Ioannis** | *4 July 2022* | Automotive | Recommendation rating: 9.0/10
> 
> **Pros**: Pobuca allows us to understand better our customers and offer them better personalized campaigns
> 
> **Cons**: Nothing in particular has bothered me so far

-----

### "Overall a well structured CRM system, which help  to make our job easier." — 4.0/5

> **Marianan** | *20 April 2018*
> 
> **Pros**: Effectively Reward your Customers.t 
Identify market needs  and help to better segment the market and better target your customers
> 
> **Cons**: customer support behind the product as well as the need to get evolved and more modern, so as to satisfy needs of the market.

## Links

- [View on SoftwareAdvice](https://www.softwareadvice.ie/software/254379/customer-voice)

## This page is available in the following languages

| Locale | URL |
| en | <https://www.softwareadvice.com/customer-experience/customer-voice-profile/> |
| en-AU | <https://www.softwareadvice.com.au/software/254379/customer-voice> |
| en-GB | <https://www.softwareadvice.co.uk/software/254379/customer-voice> |
| en-IE | <https://www.softwareadvice.ie/software/254379/customer-voice> |
| en-NZ | <https://www.softwareadvice.co.nz/software/254379/customer-voice> |

-----

## Structured Data

<script type="application/ld+json">
  {"@context":"https://schema.org","@graph":[{"name":"SoftwareAdvice Ireland","address":{"@type":"PostalAddress","addressLocality":"Dublin","addressRegion":"D","postalCode":"D02 NP94","streetAddress":"2 Park Place, 3rd Floor, Hatch St Dublin, D02 NP94 Ireland"},"description":"We've helped more than 500000 buyers to find the right software.","email":"info@softwareadvice.ie","url":"https://www.softwareadvice.ie/","logo":"https://dm-localsites-assets-prod.imgix.net/images/software_advice/logo-white-d2cfd05bdd863947d19a4d1b9567dde8.svg","@type":"Organization","@id":"https://www.softwareadvice.ie/#organization","parentOrganization":"G2.com, Inc.","sameAs":[]},{"name":"Pobuca Experience Cloud","description":"Pobuca Experience Cloud is a customer experience and loyalty management platform serving B2C, B2B, and franchise businesses across retail, food service, and hospitality industries. The software is deployed cloud-based, making it accessible from any device with an internet connection. Core features include loyalty program management, customer data collection, omnichannel marketing automation, and AI-powered analytics. These tools help businesses track customer behavior, segment audiences, and deliver personalized campaigns across email, SMS, and social channels. Pobuca Experience Cloud also offers coupon and reward management, helping businesses drive repeat purchases and measure campaign performance. Franchise and multi-location businesses can manage customer engagement across all locations from a single platform. Support is available around the clock through a knowledge base, email, and live chat, so teams can get help whenever needed.","image":"https://images.g2crowd.com/display-layer-screenshots/59054/e460b37d60bc1f00d68011f32eaaa4ccbd08e262e84f053cd75c52fefb9fc375.png","url":"https://www.softwareadvice.ie/software/254379/customer-voice","@type":"SoftwareApplication","@id":"https://www.softwareadvice.ie/software/254379/customer-voice#software","publisher":{"@id":"https://www.softwareadvice.ie/#organization"},"applicationCategory":"BusinessApplication","aggregateRating":{"@type":"AggregateRating","bestRating":5,"ratingCount":2,"ratingValue":4.5},"offers":{"price":"900","@type":"Offer","priceCurrency":"EUR"},"operatingSystem":"Cloud"},{"@type":"BreadcrumbList","@id":"https://www.softwareadvice.ie/software/254379/customer-voice#breadcrumblist","itemListElement":[{"name":"Home","position":1,"item":"/","@type":"ListItem"},{"name":"Customer Experience Software","position":2,"item":"/directory/4574/customer-experience/software","@type":"ListItem"},{"name":"Pobuca Experience Cloud","position":3,"item":"/software/254379/customer-voice","@type":"ListItem"}]}]}
</script>