---
description: Review of LEX Reception Software: system overview, features, price and cost information. Get free demos and compare to similar programs on Software Advice Ireland.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/software_advice/og_logo-55146305bbe7b450bea05c18e9be9c9a.png
title: LEX Reception | Reviews, Pricing & Demos - SoftwareAdvice IE
---

Breadcrumb: [Home](/) > [Unified Communications Software](/directory/1556/ucaas/software) > [LEX Reception](/software/254456/lex-reception)

# LEX Reception

Canonical: https://www.softwareadvice.ie/software/254456/lex-reception

> LEX Reception keeps law human. We provide 24/7 legal receptionist services for law firms and solo attorneys, answering every call with the kind of understanding that only real people can offer. Our service helps our clients intake faster, rank higher, win more, and lawyer better. 
Behind every call to a law firm is a client who wants to feel heard, and a lawyer who needs to focus on the work that matters most. With LEX, clients get reassurance and lawyers get more time back. 
Good people are at the heart of good business. All of our receptionists are trained in legal intake, available 24/7, and we can support clients in English and Spanish. Most importantly,  they’re always human. 
But technology can be useful too. We build tools that help lawyers move faster. Appointment scheduling, call transcription, live chat, and our mobile app help attorneys to support more clients with ease. Plus, LEX integrates seamlessly with the tools lawyers already use every day.  When you integrate your workflow with LEX, our receptionists answer your calls with empathy and carry out customized legal intake, with every detail available in your case management system instantly.  
We also believe that doing a little good can make a big difference. That’s why we plant one tree for every customer every month.
For lawyers. For clients. For people.
> 
> Verdict: Rated **5.0/5** by 3 users. Top-rated for **Likelihood to recommend**.

-----

## Quick Stats & Ratings

| Metric | Rating | Detail |
| **Overall** | **5.0/5** | 3 Reviews |
| Ease of Use | 5.0/5 | Based on overall reviews |
| Customer Support | 5.0/5 | Based on overall reviews |
| Value for Money | 5.0/5 | Based on overall reviews |
| Features | 5.0/5 | Based on overall reviews |
| Recommendation percentage | 90% | (9/10 Likelihood to recommend) |

## About the vendor

- **Company**: LEX Reception
- **Founded**: 2011

## Commercial Context

- **Starting Price**: US$425.00
- **Pricing model**: Usage Based
- **Target Audience**: Self Employed, 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+
- **Deployment & Platforms**: Cloud, SaaS, Web-based, Android (Mobile), iPhone (Mobile), iPad (Mobile)
- **Supported Languages**: English, Spanish
- **Available Countries**: Canada, United States

## Features

- Automated Routing
- CRM
- Calendar Management
- Chat/Messaging
- Court Rules-Based Scheduling
- For Lawyers
- Live Chat
- Multi-Channel Communication
- Multi-User Collaboration
- Real-Time Notifications
- Real-time Consumer-facing Chat
- Reminders
- Timer
- Transcripts/Chat History

## Integrations (18 total)

- 8am CasePeer
- 8am LawPay
- 8am MyCase
- Actionstep
- Clio
- CloudLex
- CosmoLex
- Filevine
- Law Ruler Software
- Lawcus
- Lawmatics
- Microsoft Teams
- Notion
- PracticePanther Legal Software
- Setmore

... and 3 more integrations

## Support Options

- Email/Help Desk
- FAQs/Forum
- Phone Support
- 24/7 (Live rep)
- Chat

## Category

- [Unified Communications Software](https://www.softwareadvice.ie/directory/1556/ucaas/software)

## Related Categories

- [Unified Communications Software](https://www.softwareadvice.ie/directory/1556/ucaas/software)
- [Contact Centre Software](https://www.softwareadvice.ie/directory/4389/contact-center/software)
- [Law Firm Calendaring Software](https://www.softwareadvice.ie/directory/3598/calendaring-docketing/software)
- [Live Chat Software](https://www.softwareadvice.ie/directory/4569/live-chat/software)

## Alternatives

1. [Bitrix24](https://www.softwareadvice.ie/software/128326/bitrix24) — 4.2/5 (1001 reviews)
2. [LiveAgent](https://www.softwareadvice.ie/software/109980/liveagent) — 4.7/5 (1787 reviews)
3. [3CX](https://www.softwareadvice.ie/software/4936/3cx-phone-system) — 4.4/5 (467 reviews)
4. [RingCX](https://www.softwareadvice.ie/software/24307/ringcentral-contact) — 4.2/5 (258 reviews)
5. [Front](https://www.softwareadvice.ie/software/44733/front) — 4.5/5 (288 reviews)

## Reviews

### "LexReception is a Great Option for Small Firms" — 5.0/5

> **Jodi Ann** | *10 December 2022* | Legal Services | Recommendation rating: 10.0/10
> 
> **Pros**: They answer my calls, set appointments and free up my time to work on legal matters.  Tehe managment team is very responsive and they customize the script the way you want. I use the app on my phone and can return calls, if necessary, and can even send a text message to callers. My assistant and I are able to take notes in the app. so we can see what the other has done.
> 
> **Cons**: There is nothing that I don't like.  It works the way I expected and more.
> 
> Excellent

-----

### "LEX Reception has been grearf" — 5.0/5

> **Joel** | *18 February 2024* | Law Practice | Recommendation rating: 10.0/10
> 
> **Pros**: I like the value. I had been using a different company. I really liked the service they provided, but when I learned about LEX Reception, I requested a meetign to disucss the service they could provide and it turned out they cold provide comparale service for about 25% less than what I was paying. I also love how responsive they are to my needs and input.
> 
> **Cons**: It can be challenging to get the receptionists to pronounce things correctly.
> 
> Overall, my experience with LEX Reception has been excellent. I am a happy customer.

-----

### "A timely solution" — 5.0/5

> **Jane** | *19 October 2022* | Law Practice | Recommendation rating: 7.0/10
> 
> **Pros**: Useful to see the message, have the call integrate with my practice management software, and be able to hear the call.
> 
> **Cons**: Scripting is not perfect, but with the human element it's still pretty good.

## Links

- [View on SoftwareAdvice](https://www.softwareadvice.ie/software/254456/lex-reception)

## This page is available in the following languages

| Locale | URL |
| en | <https://www.softwareadvice.com/live-chat/lex-reception-profile/> |
| en-AU | <https://www.softwareadvice.com.au/software/254456/lex-reception> |
| en-GB | <https://www.softwareadvice.co.uk/software/254456/lex-reception> |
| en-IE | <https://www.softwareadvice.ie/software/254456/lex-reception> |
| en-NZ | <https://www.softwareadvice.co.nz/software/254456/lex-reception> |

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