---
description: Review of Qualified Software: system overview, features, price and cost information. Get free demos and compare to similar programs on Software Advice Ireland.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/software_advice/og_logo-55146305bbe7b450bea05c18e9be9c9a.png
title: Qualified | Reviews, Pricing & Demos - SoftwareAdvice IE
---

Breadcrumb: [Home](/) > [Conversational Marketing Platforms](/directory/4671/conversational-marketing/software) > [Qualified](/software/259839/qualified)

# Qualified

Canonical: https://www.softwareadvice.ie/software/259839/qualified

> Qualified is a live chat, conversational AI, and chatbot solution that helps businesses with capturing and qualifying leads. The main features of Qualified include automated responses, query suggestions, automated routing, lead qualification, customizable branding, and proactive chat.

Businesses can benefit from Qualified’s website intelligence feature, which shows users who is visiting their site, what the status of the lead is, and any relevant notes. The platform also helps with building a customized chatbot with scripts and rules for the chatbot to follow in conversations.

Qualified subscriptions are offered on a monthly basis and support is provided via chat.
> 
> Verdict: Rated **5.0/5** by 4 users. Top-rated for **Likelihood to recommend**.

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## Quick Stats & Ratings

| Metric | Rating | Detail |
| **Overall** | **5.0/5** | 4 Reviews |
| Ease of Use | 5.0/5 | Based on overall reviews |
| Customer Support | 5.0/5 | Based on overall reviews |
| Value for Money | 5.0/5 | Based on overall reviews |
| Features | 4.8/5 | Based on overall reviews |
| Recommendation percentage | 90% | (9/10 Likelihood to recommend) |

## About the vendor

- **Company**: Qualified

## Commercial Context

- **Starting Price**: US$2,500.00
- **Pricing model**: Per Feature
- **Pricing Details**: Growth - Starting at $2,500
Premier - Starting at $4,000
Enterprise - Contact Us
- **Target Audience**: 51–200, 201–500, 501–1,000
- **Deployment & Platforms**: Cloud, SaaS, Web-based
- **Supported Languages**: English
- **Available Countries**: United States

## Features

- AI Copilot
- AI/Machine Learning
- Automated Responses
- Automated Routing
- CRM
- Canned Responses
- Chatbot
- Code-free Development
- Contextual Guidance
- Customer Experience Management
- Customisable Branding
- For Sales/Marketing
- Intent Recognition
- Lead Capture
- Lead Qualification
- Live Chat
- Marketing Automation
- Natural Language Processing
- Pipeline Management
- Proactive Chat

## Integrations (10 total)

- 6sense
- Breeze
- Demandbase One
- HubSpot CRM
- Marketo Engage
- SMS Reviews
- SalesLoft
- Salesforce Marketing Cloud Account Engagement
- Salesforce Sales Cloud
- ZoomInfo Sales

## Support Options

- Email/Help Desk
- FAQs/Forum
- Knowledge Base
- Phone Support
- 24/7 (Live rep)
- Chat

## Category

- [Conversational Marketing Platforms](https://www.softwareadvice.ie/directory/4671/conversational-marketing/software)

## Related Categories

- [Conversational Marketing Platforms](https://www.softwareadvice.ie/directory/4671/conversational-marketing/software)
- [Marketing Automation Software](https://www.softwareadvice.ie/directory/1686/automation/software)
- [Live Chat Software](https://www.softwareadvice.ie/directory/4569/live-chat/software)
- [Lead Management Software](https://www.softwareadvice.ie/directory/1682/lead-management/software)
- [Lead Generation Software](https://www.softwareadvice.ie/directory/1674/lead-generation/software)

## Alternatives

1. [HubSpot CRM](https://www.softwareadvice.ie/software/1854/hubspot) — 4.5/5 (4451 reviews)
2. [Kylas Sales CRM](https://www.softwareadvice.ie/software/216694/kylas) — 4.8/5 (573 reviews)
3. [Meritto](https://www.softwareadvice.ie/software/340562/comprehensive-admission-suite) — 4.6/5 (616 reviews)
4. [Salesforce Sales Cloud](https://www.softwareadvice.ie/software/2764/salesforce-sales-cloud) — 4.4/5 (18768 reviews)
5. [Zoho CRM](https://www.softwareadvice.ie/software/392464/zoho-crm) — 4.3/5 (6964 reviews)

## Reviews

### "Amazing tech\!" — 5.0/5

> **Verified Reviewer** | *4 February 2025* | Computer Software | Recommendation rating: 10.0/10
> 
> **Pros**: Qualified is AMAZING for chatting with people on our site
> 
> **Cons**: Routing can sometimes be a little weird with Qualified
> 
> I have absolutely loved qualified to be able to see who is on our site and converse with them

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### "Great experience implementing this B2B chatbot" — 5.0/5

> **Ileana** | *22 September 2023* | Management Consulting | Recommendation rating: 9.0/10
> 
> **Pros**: Dedicated customer success rep who helped us with the implementation and further in optimizing the bot. Support is more than excellent, really fast to chat and receive the help we need.
> 
> **Cons**: Admin features need to be improved, identify more of the unknown visitors (fix the integration with Zoominfo or other relevant databases), we'd love a better interface for experiences
> 
> Qualified chatbot is all about speed to lead, our BDA can have relevant conversations and set up relevant meetings, the visitors bypass the forms and can reach out a live person to answer their questions about the help they need with projects.

-----

### "So Far So Great\!" — 5.0/5

> **Joseph** | *1 April 2023* | Computer Software | Recommendation rating: 9.0/10
> 
> **Pros**: Qualified appears to be an incredibly powerful tool. It allows our salespeople to jump in when key accounts visit our site and it integrates well with our ABM, CRM, and Sales data. We can also design a lot of chat experience and data handling workflows to try and generate more business or at least orchestrate smarter marketing plays.Their implementation process is also very thorough, professional, and friendly.
> 
> **Cons**: It can be a bit overwhelming because of all of the options in front of you. And because of that, getting started can require a bedding in period where you need to learn to establish processes and avoid common mistakes.
> 
> It's early days but I can really see the value in Qualified. It allows us to track how our site performs and is interacted with and it surfaces the most relevant leads on our site. It also allows us to proactively tackle a lot of different personas and experiences that we want to offer on our site.

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### "One of the best web chats you can get" — 5.0/5

> **Joao** | *23 January 2023* | Computer Software | Recommendation rating: 9.0/10
> 
> **Pros**: Qualified it's an amazing tool with a big pack of features that you can use on your website.
> 
> **Cons**: The routing could be better also more integrations with more systems would be nice

## Links

- [View on SoftwareAdvice](https://www.softwareadvice.ie/software/259839/qualified)

## This page is available in the following languages

| Locale | URL |
| en | <https://www.softwareadvice.com/product/259839-qualified/> |
| en-AU | <https://www.softwareadvice.com.au/software/259839/qualified> |
| en-GB | <https://www.softwareadvice.co.uk/software/259839/qualified> |
| en-IE | <https://www.softwareadvice.ie/software/259839/qualified> |
| en-NZ | <https://www.softwareadvice.co.nz/software/259839/qualified> |

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