--- description: Review of Whispir Software: system overview, features, price and cost information. Get free demos and compare to similar programs on Software Advice Ireland. image: https://gdm-localsites-assets-gfprod.imgix.net/images/software_advice/og_logo-55146305bbe7b450bea05c18e9be9c9a.png title: Whispir | Reviews, Pricing & Demos - SoftwareAdvice IE --- Breadcrumb: [Home](/) > [Workflow Management Software](/directory/4272/workflow/software) > [Whispir](/software/260957/whispir) # Whispir Canonical: https://www.softwareadvice.ie/software/260957/whispir Page: 1 / 3\ Next: [Next page](https://www.softwareadvice.ie/software/260957/whispir?page=2) > Whispir helps transform your customer conversations with personalized and interactive content on their preferred channel, whenever and wherever you want it. Open up multi-channel communications via SMS, email, web, voice, push notifications, critical message alerts and social media posts. Sending messages using a variety of channels is proven to increase the likelihood of the receiver opening the message when it matters most. > > Verdict: Rated **4.3/5** by 45 users. Top-rated for **Likelihood to recommend**. ----- ## Quick Stats & Ratings | Metric | Rating | Detail | | **Overall** | **4.3/5** | 45 Reviews | | Ease of Use | 4.1/5 | Based on overall reviews | | Customer Support | 4.5/5 | Based on overall reviews | | Value for Money | 4.1/5 | Based on overall reviews | | Features | 4.2/5 | Based on overall reviews | | Recommendation percentage | 80% | (8/10 Likelihood to recommend) | ## About the vendor - **Company**: Whispir - **Founded**: 2002 ## Commercial Context - **Pricing model**: Per Feature (Free Trial) - **Pricing Details**: Please contact Whispir for pricing details. - **Target Audience**: Self Employed, 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+ - **Deployment & Platforms**: Cloud, SaaS, Web-based, Android (Mobile), iPhone (Mobile), iPad (Mobile) - **Supported Languages**: English - **Available Countries**: Australia, Indonesia, New Zealand, Philippines, Singapore, United States ## Features - 2-Way Messaging - API - Access Controls/Permissions - Activity Tracking - Alerts/Notifications - Audio/Video Conferencing - Automated Responses - Batch Communications - Business Process Automation - CRM - Call Centre Management - Caller ID - Campus Notifications - Collaboration Tools - Commenting/Notes - Communication Management - Contact Database - Contact Management - Customer Database - Customisable Branding ## Integrations (3 total) - Okta - OneLogin - ServiceNow ## Support Options - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - Chat ## Category - [Workflow Management Software](https://www.softwareadvice.ie/directory/4272/workflow/software) ## Related Categories - [Workflow Management Software](https://www.softwareadvice.ie/directory/4272/workflow/software) - [Employee Communication Tools](https://www.softwareadvice.ie/directory/4370/employee-communication-tools/software) - [Customer Engagement Software](https://www.softwareadvice.ie/directory/508/customer-engagement/software) - [Unified Communications Software](https://www.softwareadvice.ie/directory/1556/ucaas/software) - [Customer Communications Management Software](https://www.softwareadvice.ie/directory/4742/customer-communications-mngt/software) ## Alternatives 1. [Bitrix24](https://www.softwareadvice.ie/software/128326/bitrix24) — 4.2/5 (984 reviews) 2. [Soprano](https://www.softwareadvice.ie/software/191224/soprano) — 4.8/5 (9 reviews) 3. [Hiver](https://www.softwareadvice.ie/software/60479/hiver) — 4.7/5 (146 reviews) 4. [Front](https://www.softwareadvice.ie/software/44733/front) — 4.5/5 (286 reviews) 5. [Jira](https://www.softwareadvice.ie/software/4315/jira) — 4.4/5 (15312 reviews) ## Reviews ### "Easy to use features coupled with great Customer Service" — 5.0/5 > **Verified Reviewer** | *3 February 2021* | Insurance | Recommendation rating: 8.0/10 > > **Pros**: It's easy to use\! Cuts down on creative lead time and turn around required when building or revising creative material for our campaigns. Minimal creative/ development knowledge needed. Love it's drag and drop interface. > > **Cons**: As there is with every software platform, there are some occasional kinks that is difficult to troubleshoot and would be required to be raised to their customer service help desk. Because templates are developed on the platform, it might not appear standard across all devices in the market. Additional time for troubleshooting should be allocated in the timeline when planning a campaign. ----- ### "Whispir Feedback" — 5.0/5 > **James** | *9 May 2023* | Government Administration | Recommendation rating: 9.0/10 > > **Pros**: Whispir offers powerful and flexible multi-channel messaging capabilities. The support provided by the staff at Whispir is exemplary and has helped us overcome numerous business challenges. > > **Cons**: The reporting capabilities of the portal could be improved > > Utilising Whispir has helped our organisation's business units manage communication effectively. ----- ### "Whispir as a communication platform" — 3.0/5 > **Adeel** | *21 June 2023* | Government Relations | Recommendation rating: 7.0/10 > > **Pros**: We find Whispir to be a easy to use platform when sending out mass communication to our staff. The ability to create an adhoc message and send to all at once is great. The delivery report is also useful to know whether the message was delivered or not. We have built an integration with Azure AD so that our staff contact information is pushed from AD to Whispir using API exposed by Whispir. Support is great as well. > > **Cons**: It is a bit pricy as compared to other SMS gateways. Use and creation of templates is not trivial. > > It is great for mass communication and it work fine once setup. ----- ### "Feedback from training session" — 4.0/5 > **paul** | *23 May 2023* | Mining & Metals | Recommendation rating: 8.0/10 > > **Pros**: The ability to send one message to everybody, along with requesting people respond. > > **Cons**: The mobile app requires the use of templates, we have however setup templates and this should make the mobile user friendly. we don't use Whispir frequently so it is remember how to create and send a message on the desktop application, and turn off emails and any other functions we dont require > > It has been a very positive experience we have used in COVID extensively and ----- ### "Whisper Review" — 4.0/5 > **Dan** | *12 May 2023* | Retail | Recommendation rating: 7.0/10 > > **Pros**: For me, the thing that most stands out is the customer service and support. The team will always take a phone call and are always willing to jump in and help out. > > **Cons**: I find the platform tricky to use, it's not all that intuitive. An easier to use UI would be good > > Overall my experience has been good, the support team is always willing to help and bring new ideas to us for review ----- Page: 1 / 3\ Next: [Next page](https://www.softwareadvice.ie/software/260957/whispir?page=2) ## Links - [View on SoftwareAdvice](https://www.softwareadvice.ie/software/260957/whispir) ## This page is available in the following languages | Locale | URL | | en | | | en-AU | | | en-GB | | | en-IE | | | en-NZ | | ----- ## Structured Data